THEORIES AND CONCEPTS OF ORGANIZATION MODERN THEORY OF ORGANIZATION Presented by MUHAMMAD YAHYA AHMAD CEdAP STUDENT OF PCU MANILA MODERN THEORY OF ORGANIZATION • Modern theories organization synthesizes the classical and neoclassical theories of organization, together with technological development. • Modern theories of organization are classified into quantitative theory, system theory and contingency theory. Quantitative Theory • The quantitative theory includes operation research and quantification of the problem. • It analyses the problems from quantifiable angles and provides solutions to complex problems only with the help of statistical and mathematical models such as linear and non-linear programming, game theory, decision tree, simulation and probability Quantitative Theory • The quantitative approach is merely a tool for finding a suitable solution, but is not a solution in itself. It has become a valuable supplement rather than a substitute for management and organization – Mathematical models – Operation research Quantitative Theory • Statistical and mathematical models: linear and non-linear programming, game theory, decision tree, simulation and probability • Operation research is conducted by diverse specialists and management experts. It is useful from the levels of planning for organizing, actuating and control. System Theory • The system approach believes in a static structure and a dynamic and cybernetic system is divided into closed and open systems • The General Systems Theory (GST): Organization is a system wherein operation, marketing, finance, etc. are subsystems are managed and mobilized for attaining the organizational goals. • It is an interconnected, interdependent and interacting arrangement of men and materials. System Theory • The closed system believes in internal management, the closed system is not perpetual • The open system consists of the input transformation process, output, feedback and environment • The modern open theory (MOT) which is dynamic, adaptive, multilevel, multidimensional and multidisciplinary • The open theory commonly used as a system approach believes in analytical detection of deviation from normal behavior and taking necessary and corrective action to eliminate the error. System Theory • The System consists of technical subsystem, social subsystem, psychological subsystem and structural subsystem are considered in the organization – The technical subsystem includes all functional areas, viz. marketing, production, finance and personnel, which are properly structured, and employees are assigned jobs in any of these areas – The Social and psychological subsystem includes employee’s behavior, sentiments, interests and attitudes of employees – Structural subsystem includes the structure, power (formal and informal), and authority Contingency Theory • Developed in the 1960s by Tom Burns and G. M. Stalker in Britain and Paul Lawrence and Jay Lorsch in the United States • It is the idea that the organizational structures and control systems that managers choose depend on (i.e. are contingent on) characteristics of the external environment in which the organization operates 9 Contingency Theory • Burns and Stalker (1968) Management of Innovation – Organizational systems should vary based on the level of stability in the environment – Two different types of management systems • Mechanistic systems - appropriate for stable environment • Organic systems - required in changing environments (unstable conditions) – Management is the Dependent Variable • Variations in environmental factors lead to management • Lawrence and Lorsch (1969) – Key Issue is environmental uncertainty and information flow – Focus on exploring and improving the organization’s relationship with the environment – Environment is characterized along a certainty-uncertainty continuum Contingency Theory • The characteristics of the external environment affect an organization’s ability to obtain resources • To maximize the likelihood of gaining access to scarce resources, managers must allow an organization ’ s departments to organize and control their activities in ways most likely to allow them to obtain those resources • Examples of characteristics of the external environment include (but are not limited to): – changes in the environment; – the entry of new competitors; – unstable economic conditions. Contingency Theory • Burns & Stalker (drawing on Weber’s and Fayol’s principles of organization and management) proposed 2 basic ways in which managers can organize and control an organization’s activities in response to its external environment: – A mechanistic structure for organizations in stable environments (typically resting on Theory X assumptions); or – An organic structure for organizations in changing environments (typically resting on Theory Y assumptions) 12 Contingency Theory • The contingency theory is an extension of the open system, its considered adaptable approach which is applicable to all situations • The contingency theory is a situational theory which changes its approach according to the requirements of the situation, and environmental variables with empirical support • The basic tenets of the theory are the relationships between various organizational subsystems • The contingency approach considers the management activities to be flexible and adaptable to meet situational requirements Contingency Theory • Organizational structure and management methods can be identified as being most effective under specific situational contingencies. • Three basic propositions underlie the contingency approach to organizational behavior in schools: – There is no one best universal way to organize and administer school districts or schools. – Not all ways of organizing and administering are equally effective in a given situation: effectiveness is contingent upon appropriateness of the design or style to the situation. – The selection of organizational design and administrative style should be based on careful analysis of significant contingencies in the situation. 14 Contingency Theory • Organizations that deal successfully with uncertain environments tend to differentiate internally more than less successful organizations do; yet they are able to maintain high levels of integration between the various subunits. • New technological developments, typically developed externally, of every description tend to alter the contingencies that affect the internal arrangements of the school. • The school system or school, as a sociotechnical system, is in constant dynamic interaction with the larger external environment in which it exists. Copyright © Allyn & Bacon 2007 15 Contingency Theory • Contingency Approach – A research effort to determine which managerial practices and techniques are appropriate in specific situations. • Different situations require different managerial responses. • Can deal with intercultural feelings in which custom and habits cannot be taken for granted.