J ACK M C G IVNEY 145 OLD NORTH STAMFORD ROAD ∙ STAMFORD, CT 06905 ∙ 203-912-8563 ∙ JMCGIVNEY@GMAIL.COM S U M MA RY O F Q UA LIF IC A TIO N S Cross-platform experience in systems and network administration, including analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks with a focus on security. Superior troubleshooting and technical abilities with network connectivity and hardware. Extremely passionate about information security. T E C HN IC A L S K I LL S Operating Systems: Networking: Software/Tools: Hardware/Systems: Security: Windows Server 2003/2008/2008R2/2012/2012R2, Windows XP/7/8/8.1, Linux (CentOS, Kali, RHEL, Ubuntu), Macintosh TCP/IP, DHCP, DNS, FTP, Telnet, SSH, Hubs, Routers, SMTP, POP3, NAT, PAT, VPN, VLAN, Ethernet 802.11, LAN/WAN, SNMP, DMZ, IDS/IPS LogRhythm, QRadar, Active Directory, Group Policy, High Availability, Exchange, vCenter, MS Office/Project/Visio, Backup solutions, SQL, SCVMM, SCOM, Nagios, Cacti, Nessus, Retina, nmap, Wireshark, Metasploit, PuTTY, Snort, Snorby, hashcat, aircrack-ng, CORE Impact Cisco Routers, Switches, Firewalls, HP Switches, HP/Dell servers, VMware, Hyper-V, XenApp, NAS/SAN Vulnerability Assessments, Compliance, Policies & Procedures W O RK E XP E RI E N C E Staff Consultant, NTT Com Security February 2015 - Present Work within the Professional Services division on the ASOC team, designing, deploying, and managing SIEM solutions, including both LogRhythm and QRadar. Monitor client SIEM environments on daily basis and preform thorough investigation on all tickets created and escalated from the SOC. Key Accomplishments: Became certified on LogRhythm within 3 weeks of employment Systems/Network Administrator, Innovative Network Solutions November 2013 – February 2015 Manage the infrastructure of all our clients, consisting of over 150 physical and virtual servers in a mixed Windows/Linux environment, including but not limited to Active Directory, DNS, DHCP, Exchange, SQL & Citrix. Provide initial configuration on Cisco switches and preform troubleshooting on all network devices when necessary. Manage centralized AV and network monitoring system. Conduct vulnerability and compliance assessments for various healthcare and financial institutions and analyze/draft reports. Implement security policies and controls across all clients. Resolve all L3 issues escalated from our NOC. Key Accomplishments: Joined the security team and engaged in numerous vulnerability assessments as well as trained on penetration testing Singlehandedly designed and implemented a variety of Linux based production systems, including Nagios, Cacti, and SQL databases Provided successful consultation for two clients concerning a network virus and possible network intrusion NOC Technician, Innovative Network Solutions July 2013 – October 2013 Monitor the network infrastructure of all our clients in a 24x7x365 NOC environment. Serve as first point of contact with clients and work to resolve level 1 & 2 issues via phone and email. Perform initial troubleshooting on networking devices and servers. Monitor backups on a daily basis. Key Accomplishments: Started managing centralized AV solution and controlled deployments, policies, and detection/remediation Assisted network-server team with server preventative maintenance Independent IT Consultant Jan 2013 – February 2015 Implement systems, networks, and applications for local small businesses and individuals. Preform data migrations and server moves. Recommend and purchase hardware and peripherals. Create and install network cables. Troubleshoot and resolve laptop/desktop software and hardware issues. Detect and remediate various malware, viruses, and Trojans. Key Accomplishments: Successfully installed and configured new ACT and file server with no unnecessary downtime Designed, built, tested, and deployed numerous workstations as well as servers Wired and crimped CAT5/6 cables of various length and specifications Shift Supervisor, CVS/Pharmacy June 2010 - Dec 2012 Worked in a high volume store full-time. Trained new and existing employees and managed up to 4 individuals. Lead team to deliver results and exceed targets. Planned and executed yearly seasonal projects successfully and with recognition. Spent time working in the pharmacy, becoming familiar with HIPPA and PII compliance. Key Accomplishments: Highly dependable employee with impeccable attendance and lead by example Made existing processes more efficient by redefining how tasks are accomplished Went to school fulltime during employment and maintained a 3.89 GPA IT Specialist, University of Connecticut - School of Business Dec 2006 – Dec 2008 Oversaw five corporate labs comprised of over 200 workstations in a LAN/WAN client server environment. Function as Project Manager for installations, repairs and upgrades. Recommend connectivity solutions and cutting edge technologies to support clients. Troubleshoot network and connectivity problems while providing hardware and software support to the School of Business in a high traffic environment. Key Accomplishments: Assisted with the deployment and procurement of campus-wide workstation upgrades on a quarterly basis Managed imaging station and assisted in the design and deployment across all campus workstations Worked on wireless infrastructure upgrade project installing wireless N access points E D U C A T IO N & C E RT IF IC A T IO N S Pennsylvania State University - World Campus B.S. Security and Risk Analysis – Expected 2016 CompTIA Security+ Network+ ITIL Foundations v3 LogRhythm LogRhythm Certified Professional v6.3 P RO F E SS IO N A L A S SO C IA TIO N S Information Systems Security Association CT Chapter