Enabling Systems Thinking to Accelerate the Development of Senior Systems Engineers INCOSE Presentation February 2007 Heidi L. Davidz Acknowledgment of Research Support * Introduction * Methods Results Implications Conclusion • Doctoral Committee – – – – – Professor Deborah Nightingale (chair) Professor Tom Allen Dr. Joel Cutcher-Gershenfeld Dr. Eric Rebentisch Dr. Donna Rhodes • Research Sponsored by the Lean Aerospace Initiative (LAI) – Additional Reader: Professor John Carroll February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 2 * Introduction * Methods Results Implications Conclusion Agenda • • • • • Introduction Research Methods Results Implications Conclusion February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 3 Enabling Systems Thinking to Accelerate the Development of Senior Systems Engineers Heidi Davidz Advisor: Professor Deborah Nightingale Methods Motivation • Increasing interest in systems thinking • Data needed on systems thinking development Job rotations Systems work roles Innate traits Training classes What are the mechanisms that develop systems thinking in engineers? Results University programs 1. Literature Review 2. Pilot Interviews 3. Field Study with Interviews & Surveys • 205 Participants, 10 Companies • Expert Panelists, Sr. Systems Engineers, Inductive Sr. Technical Specialists & Jr. Systems Engineers Exploratory 4. Blue Chip Interviews 5. Data Analysis 6. Theory Synthesis How do senior systems engineers develop? • Even though systems thinking definitions diverge, there is consensus on primary mechanisms that enable or obstruct systems thinking development in engineers • Enabling mechanisms include experiential learning, certain individual characteristics, supportive environment • Developed a framework and conceptual illustration for systems thinking • • • • • • Implications Identified implications for government, industry, and academia Highlighted inconsistencies between policy & effective mechanisms Need to evolve intervention maturity Government should set enabling policy Industry should utilize primary mechanisms Academia should continue studying how systems thinking actually develops * Introduction * Motivation Methods Results Implications Conclusion • Increasing complexity of engineering systems and the corresponding need for systems professionals • Importance of systems engineering, demonstrated in policy mandates • Importance of systems engineering workforce issues, also shown in policy documents • Data needed on systems thinking development in order to know which methods are most effective in developing systems thinking in engineers Need for DATA on Systems Thinking Development February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 5 Key Research Questions * Introduction * Methods Results Implications Conclusion 1. What are enablers, barriers, and precursors to the development of systems thinking in engineers? 2. How do senior systems engineers develop? 3. What are the mechanisms that develop systems thinking in engineers? February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 6 Literature Review and Existing Theory Introduction * Methods * Results Implications Conclusion • Broad literature found on “systems thinking” – Lack of a central, ongoing discussion – Systems thinking literature found in disparate fields and journals, from systems dynamics to systems engineering to general philosophy • Very limited literature on “systems thinking development” and mechanisms for development • Heavy dependence on heuristics of how systems thinking develops Scant Literature on Systems Thinking Development February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 7 Research Methods Literature review Field Study Identified POC to work with others to identify Expert Panelists (N=37) • Completed survey and interview • Identified subjects for 3 follow-on groups Pilot Interviews (N=12) (a) Contacted Company • 10 companies participated • Primarily U.S. aerospace companies 1. Senior 2. Senior Systems Technical Engineers Specialists (N=62) (N=53) (Total of 205 interviews and 188 surveys) Exploratory Inductive Theory Synthesis February 15, 2007 (c) Expert Panelists (b) Point-of-contact Data Analysis Using QSR N6, SPSS, MS Excel © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu 3. Junior Systems Engineers (N=53) (d) Follow-On Subjects • Completed interview • Completed survey Additional Interviews with “Blue Chip” Proven Experts (N=2) Slide 8 Participating Companies Company Site System Context The Aerospace Corporation Systems Engineering in Chantilly, VA & Los Angeles, CA FFRDC - Global Positioning System (GPS), Air Force Satellite Communications (AFSATCOM) System, etc.1 BMW Systems Architects at BMW Group in Munich, Germany Commercial - Manufacturer of premium automobiles and motorcycles2 Boeing Boeing Commercial Airplanes, Engineering Liaison group in Renton and Everett, Washington Contractor - Commercial jetliner manufacturer3 Booz Allen Hamilton Systems group, multiple locations, referred by a systems partner at headquarters in McLean, VA Consultant - Strategic management and technology consulting firm to industry and government4 General Dynamics Sites 1 & 2 SE at General Dynamics Advanced Information Systems in Bloomington, MN and in Pittsfield, MA Contractor - Provider of transformational mission solutions in command, control, communications, computers, intelligence, surveillance and reconnaissance (i.e. Future Combat Systems)5 MITRE Systems Engineering in Bedford, MA & McLean, VA FFRDC - Global Information Grid, IRS enterprise modernization program, etc.6 Northrop Grumman Airborne Ground Surveillance & Battle Management Systems, Integrated Systems, Melbourne, FL, SE Contractor - E-8C Joint Surveillance Targeting Attack Radar System (Joint STARS), Cyber Warfare Integration Network (CWIN), etc.7 Pratt & Whitney SE in East Hartford, CT Contractor - Design, manufacture, and support of turbine engines8 Sikorsky February 15, 2007SE in Stratford, CT Contractor Design and build advanced helicopters Slide for 9 © Massachusetts Institute of -Technology 9 commercial, industrial and military use Heidi Davidz, hdavidz@alum.mit.edu Introduction Coding in QSR N6 * Methods * Results Implications Conclusion Q: How to make sense of 205 interviews each with a 4-5 page transcript? A: Use “content analysis” to categorize key ideas and thoughts from the interview – This categorization process is called “coding” – The resulting categories are called “nodes” – The nodes were recorded and organized in a qualitative data management tool called QSR N610 – Nodes were organized in hierarchies, with Level 2 as a sub-node of Level 1 Content Analysis Performed Using QSR N6 Tool February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 10 Content Analysis: From Raw Data to Nodes Question Introduction * Methods * Results Implications Conclusion Response • Coded As: – Level 1 Node - “Experience” – Level 2 Node - “Job/opportunity to see systems view” • Individual lines of ~1000 pages of transcripts coded in this way • Yield of 908 nodes Node Hierarchies Organize Conceptual Patterns February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 11 Screen Shot Additional Data Analysis Introduction * Methods * Results Implications Conclusion • Interview data exported from QSR N6 to MS Excel to determine top interview responses • Interview data exported from QSR N6 to SPSS to run statistical tests • Results reported at both Level 1 and Level 2 of the node hierarchy to address aggregation bias • SPSS used to analyze survey data • Manual content analysis performed on pilot interviews and blue chip interviews Utilized Multiple Data Exploration Methods February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 12 Underlying Research Result Introduction Methods * Results * Implications Conclusion Even though systems thinking definitions diverge, there is consensus on primary mechanisms that enable or obstruct systems thinking development in engineers February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 13 Consensus on Primary Enabling Mechanisms • Introduction Methods * Results * Implications Conclusion There is consensus on primary mechanisms that enable systems thinking development in engineers 1. Experiential learning 2. Individual characteristics 3. Supportive environment Data Show Consensus February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 14 Solving the Puzzle Introduction Methods * Results * Implications Conclusion Q: How can people agree on mechanisms that enable systems thinking when their definitions of systems thinking do not agree? A: Though the articulation of the systems thinking definitions diverge, there are common themes: (a) Functions and behaviors at the contextual edge (b) Interactions of elements and how large scale things relate The primary mechanisms cited enable and encourage (a) Translation across contextual edges (b) Consideration of interactions (c) Higher impact learning February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 15 Divergent Systems Thinking Definitions Introduction Methods * Results * Implications Conclusion • Expert Panelists and follow-on subjects were asked: – “How do you define systems thinking?” – Considering a given systems thinking definition, what aspects do you agree or disagree with and why • 205 interviews, 205 unique definitions • Data show that when people refer to the phrase “systems thinking” they are often not articulating the same concept Interview Questions Systems Thinking Definitions Diverge February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 16 Example Systems Thinking Definitions Introduction Methods * Results * Implications Conclusion • • • • “Big picture” “Interactions” “Worrying about everything” “System thinking is the ability to think about a system or system architecture holistically, considering the design elements, complexities, the “ilities”, the context that product or system will be used in, etc.” • “You have to think extremely broadly. You can’t focus on a specific aspect. Think from the application of what a product is. Think from what the customer wants explicitly. Be able to think in all the areas that are related to that device. It’s broad and deep thinking. If you can’t do both, then you shouldn’t do systems stuff. You must be organized. Think without boundaries at the start. If you think that your job is the requirements, then you are a clerk, not a systems engineer.” • “Connecting lots of dissimilar disciplines and weighing trade offs between them…” February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 17 More Definitions Reconciling Systems Thinking Definitions Introduction Methods * Results * Implications Conclusion • Synthesis of the definitions from the field study and the definitions in the literature yielded an original framework of systems thinking • Five foundational elements: 1. 2. 3. 4. 5. COMPONENTIAL - What types of things are considered RELATIONAL - Interconnections, interactions, and interdependencies both within the system of interest and between the system of interest and other systems CONTEXTUAL – The nested and embedded nature of systems DYNAMIC – Links system in time to future and past, includes feedback, uncertainty, risk, and the “ilities” MODAL – Aids to understand and comprehend system • Systems thinking is utilizing modal elements to consider the componential, relational, contextual, and dynamic elements of the system of interest. February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 18 Conceptual Illustration of Systems Thinking Introduction Methods * Results * Implications Conclusion Tools & Methods Types of Thinking Models & Simulations Processes & Frameworks © 2005 Andreas Davidz, Elizabeth Davidz, Heidi Davidz. All rights reserved. Used with permission. February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 19 Introduction Methods Coding Results * Results * Implications Conclusion “Systems Thinking Mindset” • This MUST be decomposed, since understandings can be contradictory • Before designing an intervention, know what you are trying to produce Process-Centered SE Traits Detail oriented Structured Methodical Analytical System-of-Systems SE Traits Not detail focused Thinks out-of-the-box Creative Abstract thinking Define the Goal then Design the Intervention February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 20 Difficulties with Determining Strength of Systems Thinking Introduction Methods * Results * Implications Conclusion • Divergent systems thinking definitions are problematic since strength of systems thinking is determined by observation and subjective measure • In addition, many of the respondents do not know how strength of systems thinking is determined in their organization Systems Thinking Definitions Diverge February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 21 Divergent Definitions Determination of Strength of Systems Thinking Introduction Methods * Results * Implications Conclusion How does your company determine if an employee displays strong systems thinking? Level Difficulty Observation & Subjective Measure February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 22 Subjective Determination of Strength of Systems Thinking Introduction Methods * Results * Implications Conclusion How does your company determine if an employee displays strong systems thinking? Do not know Observation & Subjective Measures February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 23 Consensus on Enablers Introduction Methods * Results * Implications Conclusion Even though systems thinking definitions diverge, there is consensus on primary mechanisms that enable or obstruct systems thinking development in engineers Consensus on primary mechanisms that enable or obstruct systems thinking development in engineers 1. 2. 3. February 15, 2007 Experiential learning Individual characteristics Supportive environment © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 24 Experiential Learning Develops Systems Thinking Introduction Methods * Results * Implications Conclusion Q: What were key steps in your life that developed your systems thinking abilities? Remarkable Consensus for Data Solicitation Format February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 25 Experiential Learning – Inside and Outside Work Top Ranked Categories Are All Experiential Learning February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 26 Experiential Learning Develops Systems Thinking Introduction Methods * Results * Implications Conclusion Q: In your experience, what enablers or barriers have you seen to the development of systems thinking in engineers? Top Node Category for “Enablers” is Experiential Learning February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 27 Experiential Learning Develops Systems Thinking Introduction Methods * Results * Implications Conclusion 3 of 4 Top Node Categories Are Experiential Learning February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 28 Experiential Learning Develops Systems Thinking Introduction Methods * Results * Implications Conclusion • Blue chip interviewees also support experiential learning “When I was involved in the mid-60s, programs went from concept to operation in 3-5 years. In a period of 15 years of experience, an engineer would work on 3-5 programs. They would work up progressively to larger and larger responsibilities. There was a whittling down process so that we could pick the systems engineer. There would be 3-5 programs with 4-5 segments each, so we could pick the systems engineers for the new programs from this pool. We would have 3 to 5 to 8 people to pick from, and we could pick the best. We never had a problem with training, since this was provided by on-the-job training and experience. We never thought about setting up training until the 2001 timeframe when we thought about how to fix the problems in space acquisition… The training was all on-the-job. We would have young guys work on a section of the program, then they would move up to be in charge of a particular element, then they would work there for 4-5 years, then they would move to a subsystem level, then they would move up to be responsible for a segment of the program. Each time, we could pick from 5-8 engineers to move up to the position at that higher level.” February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 29 Consensus on Enablers Introduction Methods * Results * Implications Conclusion Even though systems thinking definitions diverge, there is consensus on primary mechanisms that enable or obstruct systems thinking development in engineers Consensus on primary mechanisms that enable or obstruct systems thinking development in engineers 1. 2. 3. February 15, 2007 Experiential learning Individual characteristics Supportive environment © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 30 Individual Characteristics Enable Systems Thinking Introduction Methods * Results * Implications Conclusion Q: Are there certain individual characteristics or innate traits that seem to predict the development of systems thinking? If so, what are they? Personality is Top Node Category for Individual Characteristics February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 31 Individual Characteristics Enable Systems Thinking February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Introduction Methods * Results * Implications Conclusion Slide 32 Background on NEO PI-R™ Results of NEO PI-R™ Personality Test12 from One Company Introduction Methods * Results * Implications Conclusion Different Sample High in: • Openness to Ideas • Competence Note: Junior Systems Engineers add “Anxiety” Low In: • SelfConsciousness • TenderMindedness February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 33 Explanation of “Openness to Ideas” Link to Interdisciplinary Studies Project Introduction Methods * Results * Implications Conclusion • Results correlate to findings by the Interdisciplinary Studies Project at Project Zero, Harvard Graduate School of Education led by Howard Gardner and Veronica Boix-Mansilla13,14 • “At the individual intellectual level, the paper characterizes exemplary interdisciplinary workers as embodying a disposition toward curiosity, risktaking, open mindedness and humility.” • “Curiosity in multiple areas of knowledge was a mobilizing force for the interdisciplinary workers in our study. Curiosity emerged implicitly in their accounts of professional growth as well as explicitly as a driving force of interdisciplinary work.” • “Open-mindedness is the second trait repeatedly attributed to interdisciplinary workers and collaborators.” Outside Study Also Emphasizes Curiosity and Open-Mindedness February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 34 Consensus on Enablers Introduction Methods * Results * Implications Conclusion Even though systems thinking definitions diverge, there is consensus on primary mechanisms that enable or obstruct systems thinking development in engineers Consensus on primary mechanisms that enable or obstruct systems thinking development in engineers 1. 2. 3. February 15, 2007 Experiential learning Individual characteristics Supportive environment © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 35 Environment Affects Systems Thinking Introduction Methods * Results * Implications Conclusion Q: In your experience, what enablers or barriers have you seen to the development of systems thinking in engineers? 3 of 5 Top Barriers Are Environmental February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 36 Environment Affects Systems Thinking Introduction Methods * Results * Implications Conclusion Organizations Shape These Node Categories February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 37 Introduction Methods Statistical Tests * Results * Implications Conclusion • Multiple statistical tests run to compare differences between groups – Comparison of all classifications – Comparison of Senior Systems Engineers to: The Expert Panelists The control group of Senior Technical Specialists The control group of Junior Systems Engineers – Comparison of all companies – Comparison of two opposing companies • Results show that the differences between groups are not significant most of the time • The Senior Systems Engineers do not differ from the other classifications for the majority of the top-ranked node categories Differences Are Not Significant Most of the Time February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 38 Need for Systems Opportunities Introduction Methods Results *Implications* Conclusion New United States Military Aircraft Programs by Decade and Career Lengths of a Typical Engineer (From Murman, Walton et al. 2003, citing Hernandez)15 Declining Opportunities for Experiential Learning February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 39 Inappropriate Emphasis on Training16 Introduction Methods Results *Implications* Conclusion Emphasis is on Training Not Experiential Learning February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 40 Intervention Maturity Introduction Methods Results *Implications* Conclusion February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 41 Intervention Maturity Introduction Methods Results *Implications* Conclusion Systems Thinking Interventions Should Be Based on Knowledge and Include Feedback Mechanisms February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 42 Implications for Government Introduction Methods Results *Implications* Conclusion • Applications of Research for Government 1. INCENTIVES - Provide incentives to promote strong systems thinking 2. POLICY - Adjust policies to emphasize experiential learning for systems thinking development 3. ACQUISITION STRATEGY - Change acquisition strategy to provide more programs and opportunities for engineers to develop systems thinking 4. RESEARCH - Promote research on the mechanisms for effective systems thinking development 5. SYSTEMS PROGRAMS - Encourage systems programs that teach systems skills and systems thinking Set Policy Environment to Enable Systems Thinking Development February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 43 Implications for Industry Introduction Methods Results *Implications* Conclusion • Applications of Research for Industry 1. INTERVENTION STRUCTURE - Structure systems thinking interventions to emphasize experiential learning 2. FILTER AND FOSTER - Filter and foster identified individual characteristics in systems organizations 3. SUPPORTIVE ENVIRONMENT - Provide an environment supportive to the development of systems thinking 4. COMMUNICATE ASSESSMENT - Clearly communicate how strength of systems thinking is assessed 5. SYSTEMS PROGRAMS - Offer systems programs to teach systems skills and systems thinking Utilize the Primary Mechanisms That Enable Systems Thinking February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 44 Implications for Academia Introduction Methods Results *Implications* Conclusion • Applications of Research for Academia 1. SYSTEMS PROGRAMS - Offer systems programs to teach systems skills and systems thinking 2. FEEDBACK - Use feedback mechanisms to continually improve systems programs and systems courses 3. EMPHASIZE EXPERIENCE - Structure programs and courses to emphasize experiential learning 4. COURSE STRUCTURE - Structure courses and programs to promote systems thinking by emphasizing context and knowledge integration 5. RESEARCH - Continue research on the mechanisms for effective systems thinking development Continue Studying How Systems Thinking Actually Develops February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 45 Introduction Methods Results Implications Summary * Conclusion * • Exploratory and inductive study • Field study with auxiliary interviews • Result: Even though systems thinking definitions diverge, there is consensus on primary mechanisms that enable or obstruct systems thinking development in engineers • Divergent systems thinking definitions reconciled with a systems thinking framework, illustration and definition • Highlights importance of experiential learning • Development is enabled by individual characteristics such as openness to ideas, curiosity, questioning, strong communication and interpersonal skills • A supporting environment also enables development • Implications for government, industry, and academia given Rigorous Exploration of an Extensive Data Set to Discover Effective Mechanisms to Develop Systems Thinking in Engineers February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 46 Enabling Rigor in SE Research Introduction Methods Results Implications * Conclusion * • Many engineers are not familiar with research methods applicable to studying systems problems • Ideas for enhancing academic rigor in systems engineering research 1. SE Research Methods Tutorials 2. SE Research Methods Task Force 3. SE Research Crits Ideas for Enabling SE Research Rigor February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 47 References 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) 14) 15) 16) http://www.aero.org http://www.bmw.com http://www.boeing.com http://www.boozallenhamilton.com http://www.generaldynamics.com http://www.mitre.org http://www.northgrum.com http://www.pratt-whitney.com http://www.sikorsky.com QSR N6 Student Mini-Manual, copyright by QSR International Pty. Ltd. Melbourne, Australia, March 2002. Maier, M. W. and E. Rechtin, “The Art of Systems Architecting,” CRC Press LLC, 2002. Costa, J., Paul T. and R. R. McCrae, “NEO PI-R Professional Manual, Revised NEO Personality Inventory (NEO PI-R) and NEO Five-Factor Inventory (NEO-FFI),” Psychological Assessment Resources, Inc., 1992. http://www.pz.harvard.edu/interdisciplinary/research.html, 2006. Mansilla, Veronica Boix, Dan Dillon, and Kaley Middlebrooks, “Building Bridges Across Disciplines: Organizational and Individual Qualities of Exemplary Interdisciplinary Work,” Interdisciplinary Studies Project, Project Zero, Harvard Graduate School of Education, 2000. Murman, E., M. Walton, et al. "Challenges in the Better, Faster, Cheaper Era of Aeronautical Design, Engineering and Manufacturing." Massachusetts Institute of Technology Engineering Systems Division White Paper, paper to appear in The Aeronautical Journal, 2003, citing Hernandez. Skalamera, R. J., “Implementing OSD Systems Engineering Policy,” 2004. February 15, 2007 © Massachusetts Institute of Technology Heidi Davidz, hdavidz@alum.mit.edu Slide 48 Thank You! Questions or Comments?