JOB AND PERSON PROFILE FOR: Horticulture Manager Grade: SC4 Department: Horticultural Services Location: John Innes Centre Hours per Week: 37 Status: Indefinite Main purpose of the job: The Horticulture Manager is accountable for all aspects of the operation and development of JIC’s glasshouse, controlled environment rooms and related facilities to meet the requirements of the plant science programmes of the John Innes Centre and of other Norwich Biosciences Institutes that use the services (referred to collectively as NBI below). The Horticultural Services Manager is accountable to the Horticultural Services Steering Group for overall delivery, the Chair of which is drawn from JIC science, and will report to the HSSG Chair. The Horticulture Manager is accountable for ensuring that JIC’s Horticultural Service achieves a consistently industry-leading standard of support for NBI science and for improving and adapting the service to meet the changing demands of science. The role includes line management of the Horticultural Services Operations Lead. Key relationships: In order to ensure that the service fulfils the requirements of NBI science, the Horticulture Manager is expected to work closely and effectively with the scientists who use the service and with NBI Partnership teams and others who support the service. The Horticulture Manager is expected to delegate supervision of many day-to-day operations to the Operations Lead but retains overall responsibility for the service. To work with Project Leaders, HSSG and other key stakeholders to develop and deliver the vision and strategic plan for horticulture on the JIC site. Main activities and responsibilities: − Set the standards and manage Horticultural Services to ensure the service provided meets the current and foreseeable future needs of NBI science. − Recruit, manage and develop staff to ensure there is excellent two way communication with the scientists and their input and work adds value to the science and continuously innovates. − Understand new and improving technologies and techniques, implementing those that bring added opportunities and value to science. − To be accountable for the effective, efficient and safe operation of the current plant growth facilities and associated estate, ensuring that it is fit for NBI science, that high standards of cleanliness and hygiene are maintained, that environmental controls are appropriate, and that timely and appropriate repairs, maintenance and minor works are done so as to maximize continuity of service for science. − To ensure t h a t the risk of plant loss is minimised through care and attention to detail, that there is effective pest and disease control in plant growth facilities, and that control programmes are properly implemented in coordination with the needs of science. − To provide leadership to the Horticultural Services staff and manage the Operations Lead, ensuring that they manage the staff in their teams effectively and working closely with them in staff development and performance management. − To ensure that HS staff, including casual workers, have the training required to work effectively, efficiently and safely to support NBI science. − To organise Horticultural Services staff meetings to promote the aim of an excellent standard of service and operational efficiency through discussion with staff. − To be aware of and to take responsibility for working with licence holders on compliance with all relevant laws and regulations, such as those affecting GMOs and pesticide use. − Ensure all legal requirements including containment, health, safety and the environment are managed. Relationships outside the Horticultural Service − To build good working relationships with NBI scientists who use the Horticultural Service, enabling them to have confidence in the service by providing an excellent standard of work and by communicating with them effectively, accurately and professionally. − To build good professional relationships with NBI Partnership staff and with external suppliers who support the Horticultural Service, with the aim of ensuring that efficient, effective support is provided to NBI science. − To work with the Chair of HSSG and other NBI staff to develop a vision for sustainable development and future planning of the service to serve the current and foreseeable future requirements of NBI science, and to gain the necessary resources to deliver this vision. − To contribute to developing the brief for new facilities, with emphasis on technical aspects. To implement new developments in the glasshouse and controlled environment room (CER) estate, ensuring that they meet the requirements of NBI science. To interact effectively with other stakeholders (scientists, NBI Partnership, external suppliers, etc.) and see each project through to a complete and satisfactory conclusion. − To ensure that the service provides high quality, cost-effective support to science, while ensuring that charges accurately reflect costs. To ensure that the service operates effectively in cost recovery from NBI science and other parties. − To be responsible for the Horticultural Services budget and to achieve a competitive, cost-effective service to NBI science, with the aim delivering excellent value for money and a high standard of support for science. Other activities − Establish world class standards and continuously improve the key measure, systems, processes and facilities so staff can work as effectively as possible and the John Innes Centre is proud to show visitors. − The Horticulture Manager will supervise contractors operating in her or his area. − Subject to availability of space and other commitments, Horticultural Services may be required to accommodate non-NBI customers. The standard of service expected here is the same as for NBI science. Personal standards − To promote, by leadership, personal example and effective staff management, a professional service in which all HS staff aim to achieve an excellent standard of support for NBI science. − To be proactive in all areas of responsibility, including provision of service maintenance of the Horticultural Services estate; management and training of HS staff; communications with scientists, service staff, suppliers and others; financial management and cost-effectiveness; regulatory compliance; and recommending and planning new developments in HS. The HS Manager is expected to show substantial initiative in carrying out all aspects of his job, based on a sound knowledge of the institutes’ requirements. They are expected to act independently but to take appropriate advice from scientists, NBI Partnership staff and others. − To keep up-to-date with current developments in glasshouse and CER design, plant management and plant protection, and to apply their knowledge to improving and developing the service provided by HS to JIC science. − To be accountable to the Horticultural Services Steering Group through the Chair of this group (line manager) and the Capital Projects Manager (to be confirmed) (countersigning officer) for the standard of the Horticultural Service. Unique selling points of the job: The Norwich Research Park is a major centre for bioscience research within the UK and its national and international status in the biosciences ranks it fourth in the country after London, Cambridge and Oxford. The Horticulture Manager will ensure Scientists receive excellent Horticultural support to enable them to continue world leading research. PERSON PROFILE Essential Desirable Knowledge of science, particularly biology or chemistry, at A-level or higher. A levels in maths and at least one in Science, Biology or Chemistry. Knowledge of GM Containment Regulations Level 1 & 2 (desirable on appointment, essential in post). Horticultural qualifications to HND or equivalent level or higher, or equivalent knowledge gained through practical experience. Education and qualifications Some experience of working within a disciplined scientific environment. Considerable relevant practical and managerial experience in a horticultural environment, ideally with a research or plant breeding bias. Effective leadership skills in order to drive high standards of service delivery. The ability to form a vision for the future development of JIC’s glasshouse and (CER) estate to meet current and future needs of NBI science. The ability to advise staff on the identification of pests and diseases and appropriate Specialist knowledge control methods, in accordance and skills with statutory and local rules/regulations; this includes obtaining professional advice as required. An excellent technical knowledge of glasshouse and CER design and the ability to keep up with new developments. Sufficient knowledge of business management and finance to work with other stakeholders, including NBI-P BASIS Certificate in Crop Protection or equivalent technical knowledge (desirable on appointment, essential in post). Relevant Certificates of Competence such as PA1 and PA6. Knowledge of regulations for the control and disposal of GMO material (desirable on appointment, essential when in post). Knowledge of local and statutory Health and Safety regulations (desirable on appointment, essential in post). Finance, on improving the value-formoney and cost recovery of HS. Competent IT user. Ability to manage staff performance. The ability to lead by example, knowing what is involved in horticultural tasks and what standard of work is achievable. Relevant experience The ability to take responsibility for Health and Safety and compliance with relevant laws and regulations and to ensure compliance with these requirements in the HS area. Ability to manage a complex horticultural operation, including staffing. The ability to demonstrate effective communication skills at all levels of the organization. Excellent written and verbal communication skills that enable you to inform and advise others clearly. Strong interpersonal skills that Interpersonal and communication skills enable you to work with people at all levels, motivate others and influence people’s attitudes where necessary. Ability to build good working relationships with colleagues, including HS workers, scientists, service departments, contractors and suppliers. Additional requirements Last update 20/10/15 Ability to work out of hours and weekends when necessary. Promotes equality and values diversity.