Role Profile
Title
Reports to:
Directorate:
Grade:
Service Manager
Executive Principal, Beaumont College
Services / Education
Role Purpose:
To support Scope’s aim of equality for disabled people by providing the management and
leadership of the Service to provide learning and support staff to Ealing, Hammersmith & West
London (EHWL) Colleges.
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To manage a staff team providing learning and support services to students enrolled at
EHWL colleges.
To ensure there are trained staff to support Tutors with the delivery of educational
programmes to a high standard across the curriculum.
To role model and lead the staff team to deliver an ambitious vision, have expectations for
what all learners can achieve, and have high standards of quality and performance.
To oversee the quality of support in providing a high level of intimate and personal care
and support to the students at the college.
To supervise the staff team in order that they can support students in all aspects of their
college day to maximise their independence, choice and control.
Key Dimensions:
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To act as the Registered Manager in law for the service.
To meet contractual obligations of providing Learning & Support Staff and services.
To ensure Tutors are supported with the delivery of educational programmes to a high
standard across the curriculum.
To demonstrate an ambitious vision, have expectations for what all learners can achieve,
and have high standards of quality and performance.
As Service Manager to ensure that the service meets all requirements as set by The Office
for Standards in Education, Children's Services and Skills (Ofsted) and the Care Standards
Act 2000 and the Care Quality Commission (CQC), and all other relevant regulatory
bodies.
To ensure on-going review of the requirements of the standards and liaison with EHWL
College Managers and tutors, taking such action as is necessary to meet standards and
ensure continuous improvement applicable to the Service.
To effectively supervise and support those directly reporting to manage teams of Learning
& Support Workers and offer a quality service, in all its facets, including external
relationships with tutors and managers of the college, families, purchasers, inspecting
authorities and other agencies concerned.
To be responsible for marketing and promoting the Service and to develop strong links with
individual Colleges to secure on-going new business.
To actively develop the Service, ensuring that growth is managed effectively whilst
maintaining a high quality service delivery to customers.
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Budget Responsibility:
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Assume budgetary responsibility for the Service and within that effectively utilise staff and
resources to achieve high quality services.
Resource Responsibility:
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To manage the staff groups who will be supporting the tutors of EHWL to work with a wide
range of learners with disabilities, including those with complex and profound needs and
learners on the autistic spectrum.
To liaise with EHWL Managers and teaching staff to ensure the team coordinator and staff
support the delivery of the curriculum provision.
Management Responsibility:
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To provide sufficient staff to work with EHWL tutors in order to support them to deliver
educational and personal care services to students at the college.
To ensure the service complies with all relevant legislation and to maintain systems to
ensure compliance with standards, policies and procedures. To ensure that all staff
understand what is expected of them when working with the students.
To ensure that staff within the service are recruited, trained and supervised in accordance
with Scope policies and procedures.
To assess good practice through a sound knowledge and understanding the observation of
teaching and learning process.
Provide leadership and support to staff team.
Indicate
Yes
staff management
Project manager - nil staff involved
Team Leader of (insert no) of direct reports
Manager of (18) of direct reports please state type of staff .e.g. HR Advisors
1 Team coordinator and 17 Learning and Support workers
Manager of (insert no.) of Team Leaders or Managers - direct reports only
(insert no) indirect reports if applicable
Key Contacts:
This section should detail the type of contacts internally and externally (if applicable):
Internal Contacts
All Beaumont Staff
External Contacts
As per curriculum planning and project
planning.
Staff at Ealing, Hammersmith & West London
Colleges.
Key Accountabilities:
Generic
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To be directly responsible to the Executive Principal and to supervise staff to work
alongside tutors as part of the EHWL Team in order to ensure the effective delivery of
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support for learning to all learners.
To lead the team to ensure that, in conjunction with external stakeholders, to make sure
learners benefit from high expectations, engagement, care, support and motivation from
staff.
Be knowledgeable about individual learners’ Learning, Communication and Behaviour
Guidelines in order to guide and mentor the staff team to offer student–centred support.
To be responsible for ensuring that staff enable learners to access designated equipment
in line with moving and handling protocols and individual risk assessments.
To be responsible for making sure the service provides personal intimate care, including
washing & bathing, assistance with toileting and support with medication in line with Scope
policies.
To be responsible for ensuring protocols are in place that are being followed by the team
and are audited and updated e.g. individual eating and drinking protocols.
To ensure that all Health and Safety procedures are followed when learners are accessing
the community.
To be able to use strong communication skills both verbally and in writing.
To have a good working knowledge of communication support strategies e.g. the use of
sign and symbols etc.
To have excellent interpersonal style in order to make and sustain positive relationships.
To have the ability to use Microsoft Office Word, Outlook, MIS, E-portfolio’s, Excel and
PowerPoint to include the production of professional documents and audio/visual evidence
of learner achievement.
To be able to utilise own excellent skills in organisation and prioritisation of tasks and time.
To apply an excellent understanding of the need for confidentiality and discretion at all
times.
To have the ability to work flexibly to meet the operational demands of the service.
To have an excellent approach to disability and be able to role model positive and inclusive
behaviour.
To work with the Designated Child and Adult Safeguarding Advisor, supervising care
practice. To participate in Child and Adult Safeguarding Training and have a working
knowledge of Child and Adult Safeguarding Awareness and procedures.
To have a detailed understanding of the principles of equality, diversity and inclusion.
To have the desire to learn and develop own knowledge and skills and be part of
developing these skills in others.
To work seamlessly across department or team boundaries in a collaborative and
constructive manner to achieve Scope’s aims.
To demonstrate a commitment to customer service excellence and deliver against the
requirements of Scope’s behaviour’s framework.
To work within Scope’s policies and procedures at all times.
To be alert to the most appropriate way of arriving at a decision, knowing when to involve
others and when to use personal authority.
To have a passionate and proven commitment to achievement of excellent learning
outcomes.
To be able to work as a team member.
To have experience of and ability to successfully represent the college at external events
and networks.
To be able to manage outcomes, organising self and staff team to ensure goals are
defined and the work is clarified, organised and delivered effectively.
To be able to demonstrate ability to research for information and resources.
To be able to identify drivers of developments in further education generally but particularly
in special educational needs.
Role Specific Accountabilities:
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To be responsible for departmental budget control and having and maintaining effective
administrative systems in place to monitor expenditure against budget. Making staffing
proposals when necessary to support changes in service.
To build effective relationships with EHWL management and staff in order to deliver
learning support services to students enrolled at the college.
To ensure that there are regular staff meetings, using these and other methods to enable
effective communication across the staff team, students and external agencies.
To participate in regular Supervision sessions and PDP meetings.
To undertake recorded observations of the staff supporting in sessions.
To ensure the production of planning, recording and other documents as required by the
organisation.
To liaise with Beaumont College Workforce Development to ensure all training needs are
met.
Specific tasks assigned
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To undertake specific duties as per the needs of the provision.
 To access specific training as per the request of education managers.
 To undertake a mentor role of new staff and volunteers as requested by Education
Managers.
Agreed by:
Line Manager
Date 18/07/2014