Pre-Kickoff Meeting
SU
Jarunee Sinchairojkul
Project Manager
CRM Charity Foundation
Agenda
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Objective
Current Situation
Scope of Work
Team Structure
Roles and Responsibilities
Team Members
Methodology
Deliverable
Objective
• Provide Technical Consulting and Training to SU
under Google Apps for Education edition tools
Scope of works
Focused Apps
Mail
Calendar
Docs
Google Apps Mail
Google Calendar
Google Docs
Team Structure
CRM-C
SU
• Own project and get
approval from policy level
• Recruit dedicated
process owners
• Dedicated technical
team and help desk
• Recruit early adopter
• Project advisor
•Technical Advisor
• Workshop and
Training to dedicated
persons from university
Google
Provide Google Apps for Education, Go-Live activities support
Roles and Responsibilities
Roles and Responsibilities
Project Manager
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Set the direction and work together on Project plan in detail
Monitor work process to align with responsibilities and
timeline
Control and report the work progress regularly
Solve the problem and review the change
Coordinate with CRM Charity team and Committee of the
project
Roles and Responsibilities
Change Manager
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Set the change management plan and track the work
progress
Set up the team to work on outreach plan, and training
Coordinate with Change sponsor
Manage the Go live activities
Select the Early Adopter team [Google Guide]
Roles and Responsibilities
Technical Configuration Manager
• Configure and set up the technical issues to align with the
timeline
• Coordinate with CRM Charity team
• Set the team to work on work instruction
• Participate the workshop in new system
• Confirm the cut-off and Go Live
• Record the issue log according to the process
Roles and Responsibilities
Early Adopters
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Participate in training
Test and give feedback
Work on help desk website and user manual
Support the Go Live activities
Team members
Steering Committee
President ............
........................................
Project Manager
Aj.xxxxxx [SU]
K.Kay Jarunee [CRM-C]
Change Manager
Early
Adopters
Aj................. [SU]
K.Achariya [CRM-C]
Technical
Manager
K.................[SU]
K.Aekkasit [CRM-C]
Methodology
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Target
and Plan
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Train,
Configure,
Test
CORE IT
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Train,
Deploy
Go Live
EARLY ADOPTER
Project Management
Change Management
GLOBAL
Methodology
1
11
Target
and Plan
2
Train,
Configure,
Test
CORE IT
3
4
Train,
Deploy
Go Live
EARLY ADOPTER
Project Management
Change Management
GLOBAL
Methodology
1
Target and Plan
Identify
Identify
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Target Service
Target users, user name, Domain name
Target Date
Prepare
Prepare
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Objective
Team
Plan
Conduct
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Kick Off Meeting
Change Management Workshop
Overview of Google Apps for Education Tools
Deliverable
1
Target and Plan
Methodology
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Train,Configure,
Test: Core IT
Identify
Train
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Admin for Google Apps
How to create users on Google Apps
Configure
Prepare
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Domain and DNS
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Test with CORE IT
Test
Deliverable
2
Train,Configure,
Test: Core IT
Networks and become a NINJA
Methodology
Train,
Deploy:Early
Adopter
3
Identify
Rehearse
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Train the trainers , and train to Early Adopter
Deploy
Prepare
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Google Apps for Early Adopter
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Test with Early Adopter and get feedback
Test
Deliverable
Train,
Deploy:Early
Adopter
3
Google Guide[Expert]
Any place - be with people even when you're not
Deliverable
Train,
Deploy:Early
Adopter
Adopt Technology
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Methodology
Go Live
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Identify
Prepare
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Document/Helpdesks website for Go Live
Review
Prepare
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Technical issues and get approval to Go Live
LAUNCH
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Cut-off and launch outreach event for Go Live
Deliverable
Work In The
Go Live
4
Future Is ...
Deliverable
Work In The
Go Live
4
Future Is ...
Project Assumption
• SU Management time and commitment are
mandatory to resolve issues, to make the decision
and to provide the direction
• SU will make available project team who have
enough knowledge and dedicated time to work on
this project within the timeframe
• SU will provide appropriate IT infrastructure
• SU must participate in the training workshop, and
then SU must set up the system, train end users,
and go Live the system including support
Timeline
Process
1.Target and Plan
2.Train, Configure, Test for
Core IT
3.Deploy and Train for Early
Adopter
4.Go Live and Support
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After Go Live we still support university in terms of change management ,
trainings , train the trainers
Jarunee Sinchairojkul
Project Manager
CRM Charity Foundation