Steps to Help You Land the Interview and Get the Job CHRISTY MERIWETHER, SENIOR DIRECTOR DONNA BALKO, EMPLOYER RELATIONS CAREER SERVICES CENTER Steps Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Networking Constructing a Winning Resume References Cover Letter Letters of Recommendation Thank you notes The Interview Networking In some industries, at least 60% of jobs are found by networking. Direct approach – Ask for job leads Less formal approach – Ask for information or advice What is a resume? It is usually the first impression you will make on a potential employer, so create interest by telling them why they should hire you! Summary of relevant experience Screening tool (good and bad) It is an invitation for an interview Career planning tool General Tips for Resumes No more than two pages in length Name at a 16 font size Headers (Education, etc.) at a 12-14 font size Use a horizontal format Text underneath headers is at an 11-12 font size Readable and clear font Acronyms spelled out when not commonly known When spelled out do not put acronyms in parentheses unless using them more than once General Tips for Resumes Do not write in first or third-person, except in the Objective Statement where you can use pronouns, “I” or “me” Use action verbs to describe school and work experiences and use proper tense Use bullets for lists – not for one item No pictures, graphics or URLs If your resume is two pages, put your name on the second page. Finish strong Proofread and have others proofread! Watch caps! Print on resume paper and use a quality printer Also use for cover letter and reference page Sample Elements of a Resume Name, Address, Phone, Email Objective Education Clinical Experience Related Work Experience Certifications Honors/Awards Community Engagement Professional Memberships Objective Creation Tips Keep it concise, targeted and relevant Focus on your skills how you will benefit the employer Should be crystal clear about career direction Varies depending upon the job you want Objective Format Example Begin with what you are seeking Add what you will bring to the position End with how you will help, benefit or improve the hospital, etc. Keep to one sentence Example: To secure employment as a Graduate Nurse in which I can utilize my ______ skill(s) to_________. Seeking a Critical Care internship in which I can utilize my ____ to______. Education Name of school plus city and state Bold the university and/or college names Do not list high school Degree, month and year (do not say “anticipated” graduation date) GPA Optional (if over 3.0) Example Texas Tech University Health Sciences Center School of Nursing, Lubbock, TX Bachelor of Science in Nursing, May 2014 GPA: 3.0 Education with Clinical Experiences Texas Tech University Health Sciences Center School of Nursing, Lubbock, TX Bachelor of Science in Nursing, May 2014 GPA: 3.0 Clinical Experience University Medical Center, Lubbock, TX Oncology, Fall 2013 or Oct. – Nov. 2013 • Observed hospice referral and was mentored on easing the emotional impact of impending death • Assisted…. Surgical Intensive Care Unit, University Medical Center, Fall 2013 • Conducted hourly neurological checks on a patient suffering with coup contrecoup lesion • Translated for the nurses and physicians on the unit for a patient who only spoke Spanish • Placed a nasogastric tube on a patient in the SICU Clinical Experience as a Separate Heading University Medical Center, Lubbock, TX Oncology, Fall 2013 or Oct. – Nov. 2013 • Observed hospice referral and was mentored on easing the emotional impact of impending death • Assisted…. Surgical Intensive Care Unit, University Medical Center, Fall 2013 • Conducted hourly neurological checks on a patient suffering of coup-contra coup lesion • Translated for the nurses and physicians on the unit on a patient who only spoke Spanish • Placed a nasogastric tube on a patient in the SICU Documenting Clinical Experiences Relate bullets to your objective Use bullets that begin with action verbs Two lines or shorter in length Think in terms of a process Hospitals want to know your performance in the following areas: Competent bedside care Use of high level equipment Performance in high level procedures Good communication skills Teamwork Use the Job Description as a Guide Job Responsibilities: Implements and monitors patient care plans. Monitors, records and communicates patient condition as appropriate. Monitors and documents patient's condition and effectiveness and timeliness of care and/or interventions; evaluates, updates and revises plan of care to facilitate achievement of planned and expected outcomes. Serves as a primary coordinator of all disciplines for well-coordinated patient care. Administers prescribed medications and treatments in accordance with approved nursing protocol. Notes and carries out physician and nursing orders. Assesses and coordinates patient's discharge planning needs with members of the healthcare team. Assesses educational needs of the patient and significant others considering cultural issues and other special concerns. Provides teaching and educational material as appropriate. Validates and documents patient and family understanding of teaching. Related Work Experience Place of employment, city, state, month and year of employment Position held under place of employment If you have limited space, put the position in front of the place of employment so it is on the same line Bulleted experiences beginning with action words Example Hospice of the South Plains, Lubbock, TX June 2011-August 2011 Nursing Assistant Provided hospice-related healthcare in nursing homes, assisted living centers and patients’ residences Assisted patients with …… Other Headers Certifications American Heart Association, CPR/BLS and First Aid Certified Honors Texas Tech University Health Sciences Center Dean’s List, Spring 2013 Community Engagement March of Dimes Walk America, Volunteer and Fundraiser Professional Organizations Texas Nursing Students’ Association, Member References References Available Upon Request Last item on the resume Signals the end of the resume May help you stand out Reference Page is Separate from Resume Include your Page Header at the Top Center and title the page “References” Name, credentials, title, address, phone, email Left justified References References Meghan Rowen, MSN, RN Instructor, TTUHSC School of Nursing 3601 4th Street, MS 6264 Lubbock, TX 79413 Office:806.743.2730, ext. 540 Cell: 806.500.5555 meghan.rowen@ttuhsc.edu Cover Letter Your marketing piece when you are not there Remember, do not repeat the information in your resume Include why you became a nurse Be specific. Don’t just tell them you are qualified. Give examples. www.ttuhsc.edu/son/career Library of Resources Cover Letter Planning Guide Cover Letter First paragraph - Introduction Introduction with information about the job you are applying to. Second paragraph - Body Why are you interested in the position? Why their hospital? Why did you go into nursing? What sets you apart? Be specific Final paragraph – Closing Indicate you hope to meet with them Make reference to your contact information Thank them Letters of Recommendation Process Think of the image you want to put forth and choose people who can write to support that image Meet with each of them and tell them what you are applying for and why Ask them if they would be able to provide you with a strong letter of recommendation Give them 3-4 weeks notice Provide them with information about the job, who/where to mail the letter, deadline and resume Be prepared to provide them with a summary of your accomplishments. Thank you References are important and deserve a BIG Thank you. Handwritten notes are the best Follow up with your references to let them know you what job you landed Items to Remember When applying online Resume Cover Letter When applying in person Resume References in case they ask for them Generally, references are requested during or after the interview Prior to the Interview Do your homework Review the hospital’s website and learn facts Saves interviewer’s time and is impressive Get the name of the person you will interview with and use it as it is music to their ears Review the job posting again Be prepared to answer and ask questions Arriving for the Interview Take resume and references. Turn off the cell phone or leave it in the car! Do not be seen absorbed in your phone Arrive 10-15 min. early Treat everyone you see politely Types of Interviews Phone interview (usually for screening candidates) Face-to-face interview with one person. Usually a nurse recruiter or human resources Group interview with several nurse managers Behavioral Questions Behavioral questions are very common among hospital recruiters because past behavior is a predictor of future behavior For example: Describe a situation when you went above and beyond what was expected of you. Be prepared Mock Interview www.ttuhsc.edu/son/career Library of Resources Behavior Questions PDF Steps to Answering Behavioral Questions Describe a situation when you went above and beyond what was expected of you. Describe a specific situation Identify hindrances or challenges Explain the action(s) taken Discuss the results or outcomes Evaluate or summarize what was learned Behavioral Questions Practicing your responses will help you recall past situations Avoid the following pitfalls: Not giving enough detail Being unprepared Being too rehearsed/polished During and After the Interview Shake hands and have good eye contact upon greeting the interviewer Practice, practice, practice Listen Thank the interviewer following the interview and shake hands Send a handwritten thank you note ASAP Note Example Dear Ms. Adams, Thank you for the opportunity to interview for the _____. I am very interested in the job and feel that I have the skills you desire. I enjoyed meeting you and learning more about _____ and look forward to hearing from you soon. Sincerely, Additional Comments…..Questions? Resources www.ttuhsc.edu/son/career, For Students Career Counseling Donna Balko, Career Counselor/Employer Relations Christy Meriwether, Managing Director Resume Builder (Optimal Resume) “How to Guide” Interview Stream (interview prep) Library of Resources Job search Job posting Hospital and internship information Job search (Career Shift) – use group code “soncareers” Resources Library of Resources • Resume Building PowerPoint • Resume Planning Guide • Cover Letter Planning Guide • Action Verbs • Interview Planning Guide • Top 10 Interview Questions • Interview Questions (Sample Behavioral Questions) “One important key to success is self-confidence. An important key to self-confidence is preparation.” –Arthur Ashe