Important Job Application Information Thank you for your interest in NHS Tayside vacancies Please see below Job Description/Specification and General Conditions of Service Your Application Form must be completed in full. Please note copies of Curriculum Vitae, Qualifications and Course Certificates will not be accepted at this stage. Please return your completed Application Form to recruitment.tayside@nhs.net (quoting the vacancy reference number in the subject box) or to the postal address given on the General Conditions of Service. All completed applications are held in Human Resources until the closing date. After the closing date a panel will meet to prepare an interview shortlist. Once this decision has been made, all shortlisted applicants will be emailed to invite them to attend for interview. It is important that you check your emails regularly. This process takes approximately 6 weeks. Therefore, if you have not been contacted regarding interview within 6 weeks of the closing date, your application has been unsuccessful and you will receive no further correspondence from Human Resources. ADDITIONAL INFORMATION:Find out more about living and working in Tayside at: www.dundeecity.gov.uk www.angus.gov.uk Supplies Department, Ninewells Hospital Higher Clerical Officer, Band 3 Salary Scale: £16,271 - £19,268 per annum A Higher Clerical Officer, Band 3 is required for the Medical Procurement Team within the Supplies Department at Ninewells Hospital. As part of the department’s function you will provide a comprehensive Procurement Service throughout NHS Tayside and will provide an efficient and timeous service for all customers and suppliers. Experience of Public Sector Procurement and some knowledge of Medical products is essential. You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment. Informal enquiries to: Linda Robertson, Medical Procurement Team Lead on Tel. 01382 632877 or Ext. 32877 or Annmarie Kirk, Medical Procurement Supervisor on Tel. 01382 660111 Ext. 33132 Hours of work are: 37.5 Hours per week Previous Applicants need not re-apply Please download the full application pack from www.jobs.scot.nhs.uk Internal applicants: please download the application pack from Staffnet. Please read the Important Job Application Information in the Information for Applicants section. Completed applications should be returned to recruitment.tayside@nhs.net (quoting the job reference number in the subject box) or to Human Resources, NHS Tayside, Level 9, Ninewells Hospital, Dundee DD1 9SY. Short-listed applicants will be contacted by email. Please check your emails regularly. Please quote reference number – D/RA/74B/13 Closing date for receipt of completed application forms – Friday 10 January 2014 Distribution: Staffnet, www.jobs.scot.nhs.uk NHS TAYSIDE – AGENDA FOR CHANGE JOB DESCRIPTION 1. 2. JOB IDENTIFICATION Higher Clerical Officer - Procurement Department(s)/Location Supplies Department, Ninewells Hospital Number of job holders 4 JOB PURPOSE 3. Job Title The Supplies Department’s function is to provide a comprehensive Procurement Service throughout NHS Tayside. To work within the Supplies Procurement Team to provide an efficient and timeous service for customers and suppliers. ORGANISATIONAL POSITION Procurement Manager Team Leader Supervisor Higher Clerical Officer Clerical Officer 4. SCOPE AND RANGE Postholder is based in Ninewells Hospital but provides service and support to all NHS Tayside locations in Dundee, Perth and Angus. Flexibility as required in movement between Procurement Sections. Responsible for ensuring that Requisitions and approvals to purchase are dealt with timeously and liaise with customers to ensure requests are processed within agreed timescales. Co-ordinates workload between Higher Clerical Officer (HCO) and Clerical Officer (CO). Responsible to Supervisor. 5. MAIN DUTIES/RESPONSIBILITIES Induction Standards & Code of Conduct Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers in Scotland” 2009; and with the Code of Conduct for Healthcare Support Workers. a) Strategic sourcing of products to ensure best value for money is obtained. Advise customers on suitable product alternatives or solutions. b) Identify savings opportunities and products that are not covered by Local or National Contracts to ensure that products are purchased at best prices. c) Maintenance of supplier catalogues and supplier management d) Ensure all products purchased conform to necessary standards i.e. CE marking etc. e) Create and maintain comprehensive commercial records utilising relevant filing systems, databases and spreadsheet systems. f) Have working knowledge of all appropriate Trust SFI, Standing Orders and EU Procurement Legislation. g) Processing of purchase requisitions ensuring that requisitions and approval to purchase are dealt with timeously and liaise with customers to ensure requests are processed to order stage correctly and within agreed timescales. h) Ensure all payment, purchase, price and contract queries are processed timeously. i) Ensure product and contract information held is up to date and easily accessible. j) Liaise with other team members on both an informal and formal basis to share ideas and suggest improvements to ways of working. k) Invite and analyse tenders and quotations to ensure compliance with specification and to identify best value for money. l) Maintain stock control system for all stocks held, including the suggested ordering process, stock adjustments, etc m) Responsibility for updating procurement systems to ensure comprehensive pricing information is available to customers. n) Arranging of product trials where appropriate in line with departmental procedures regarding the completion of indemnity forms. o) Participate in supplier negotiations and assist with data collection and preparation for supplier negotiations as directed by Team leaders. p) Participate in the processing of Medical Device Alerts including necessary follow up action. q) Assist with the management and maintenance of Quality Procedures and where necessary report any amendments required. r) Participate in the maintenance of Key Performance Indicators. s) Placement and analysis of EU Adverts in compliance with EU Law and regulations 6. COMMUNICATIONS AND RELATIONSHIPS Internal Work closely with other Supplies staff members, ward/department staff, Finance Department staff, to ensure Procurement objectives are met through meetings, by letter, email, telephone, fax, etc. Communicate with Procurement Team re deadline requirements and workload prioritasation. Demonstrate tact, diplomacy and a high level of knowledge when dealing with demanding customers or situations, suppliers’ problems etc. Regular meetings with Team Leaders re procurement matters. External 7. Liaise on a day-to-day basis with suppliers, representatives, etc, to respond to enquiries, information gathering, through meetings, by letter, email, telephone and fax. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB Postholder educated to HNC level or has previous relevant experience. Show initiative and excellent personal, written and verbal communication skills and be computer literate. Knowledge of computerised systems including PECOS, Cedar, CDSNet, Ward Stock System and Intranet. Wide knowledge of NHS Tayside Procurement timetables and procedures in order to be able to advise Suppliers/customers accordingly. ESSENTIAL ADDITIONAL INFORMATION 8. SYSTEMS AND EQUIPMENT Knowledge of all relevant computer systems, i.e. PECOS, email, Intranet, WSM, Word, Excel, essential to performance of duties. Responsibility for reporting to relevant departmental person for repair or replacement of equipment. 9. PHYSICAL DEMANDS OF THE JOB Physical Effort Keyboard duties ongoing throughout the day, typing data, sending and responding to electronic messages and making and answering telephone calls. This can be for up to 6 hours per day with breaks. Heavy Physical effort involved in handling storage boxes as part of archival procedure this can be up to 10kgs. Mental Effort Management of a wide variety of tasks from various sources, meet deadlines on a wide range of issues, e.g., management of workload, staffing issues, Key Performance Indicator returns, answering queries face to face or by telephone from both internal and external sources. Concentration to prepare performance reports, deal with Supplier and customer complaints, etc. Emotional Effort Tact and diplomacy required in handling different people and demands on a daily basis. In the absence of Team Leader and Supervisor, resolve staff issues including emotional and personal, staff shortages, performance, etc on a daily basis Working Conditions Open plan office with high noise levels, heat levels and noise from office equipment. Continuous use of VDU. 10. DECISIONS AND JUDGEMENTS Work is assigned by wards, departments, suppliers, e-procurement, Finance management and Supplies management. Prioritise workload as required and delegate as appropriate to Team members in Procurement sections. Communicate/negotiate with suppliers and customers to resolve complaints or other associated problems. Work on own initiative but refer to Procurement Supervisor as required. 11. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB Maintenance of agreed level of service to suppliers and customers. Maintenance of timetables/programmes in the face of staff shortages, IT difficulties, etc. Person Specification POST REF NO: JOB TITLE/BAND: LOCATION: HOURS: D/RA/74B/13 Higher Clerical Officer - Medical Procurement, Band 3 Supplies Department, Ninewells Hospital 37.5 Hours per week CRITERIA ESSENTIAL DESIRABLE EXPERIENCE: Public Sector Procurement experience. Knowledge of Medical/Pharmacy products Ability to understand the purpose of and work to the requirements of standards and procedures QUALIFICATIONS: (Training; Research; Publications) Educated to HNC Level or equivalent. KNOWLEDGE & SKILLS: Computer Literate Current working knowledge of Microsoft Word and Excel packages Knowledge of Procurement Law and NHS Tayside Code of Corporate Governance. Knowledge of computerised systems i.e. PECOS, Cedar, CDSNet. PERSONAL QUALITIES: OTHER: (e.g. travel across Tayside) Good interpersonal skills Good attention to detail and accuracy Team player with ability to manage competing priorities. Ability to use own initiative Self motivated Enthusiasm and willingness to learn Ability to adapt to changes in systems, personnel and the working environment. Ability to communicate effectively to a range of stakeholders, taking into account their level of understanding. Willing to work in other Commodity areas as required. General Conditions of Service POST REF NO: D/RA/74B/13 JOB TITLE/GRADE: Higher Clerical Officer, Band 3 LOCATION: Supplies Department, Ninewells Hospital Conditions of Service Remuneration The terms and conditions of service for this post are those determined by the NHS Staff Council. The current salary scale for the post is £16,271 to £19,268 per annum (pro rata for part-time staff). Placing on the scale on appointment is normally at the minimum but may be higher subject to verification of previous relevant service. Pay points under £21,000 will receive an additional nonconsolidated non-pensionable sum to raise basic pay by a total of £250 pro rata for part-time staff. This addition will be divided into 12 equal monthly payments, will cease on 31 March 2014 and will be noted separately on payslips Hours of Duty Superannuation Salary is paid monthly by Bank Credit Transfer. The hours of the post are 37.5 per week. Start and finish times will be determined by the needs of the service. Membership of the NHS Superannuation Scheme is not compulsory but is open to all staff between the ages of 16 and 70 (65 in some instances). The contributions paid are a percentage of superannuable pay, which is essentially basic pay excluding, for example, overtime or travelling expenses. Contribution rates with effect from 01.04.13 are as follows: Annual Pensionable Pay (Full-time equivalent) Up to £15,278 £15,279 to £21,175 £21,176 to £26,557 £26,558 to £48,982 £48,983 to £69,931 £69,932 to £110,273 £110,274 and over Annual Leave Contribution 5% 5.3% 6.8% 9.0% 11.3% 12.3% 13.3% Contributions are subject to tax relief and reduced National Insurance contributions. NHS Tayside also makes a substantial contribution towards scheme benefits – currently around 14% of basic pay. On appointment = 27 days (pro rata for part-time Staff) or 5.4 weeks per year. After 5 years aggregated service = 29 days (pro rata for parttime staff) or 5.8 weeks per year After 10 years aggregated service = 33 days (pro rata for parttime staff) or 6.6 weeks per year References Occupational Health Clearance Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2003 Disclosure Scotland Immigration, Asylum and Nationality Act 2006 Public Holidays = 8 days (pro rata for part-time staff) or 1.6 weeks per year All offers of appointment are subject to receipt of two satisfactory references All offers of appointment to new entrants to the National Health Service are subject to a medical examination. Medical examinations are arranged and undertaken by the Occupational Health and Safety Advisory Service (OHSAS). All current or spent criminal convictions, cautions, warnings or any case pending must be disclosed prior to commencing in employment as detailed on the application form. Please note that having a conviction will not automatically debar you from obtaining employment with NHS Tayside. Careful consideration will be given to the relevance of the offence to the particular post in question. However, if you are appointed, and it is found that you did not reveal a previous conviction your employment may be terminated. Not required It is a criminal offence for an employer to employ anyone who does not have permission to live or work in the UK. Shortlisted applicants will be asked to produce specific original documentation at interview e.g. Passport, or full birth certificate together with an official document giving the applicants permanent National Insurance Number and name issued by a Government Agency or a previous employer, as well as photocopies of these documents. Professional Registration/New entrants to NHS Tayside will be required to achieve the Induction Standards & mandatory Induction Standards for Healthcare Support Workers Code of Conduct (HCSWs) in Scotland and comply with the Code of Conduct for HCSWs throughout your employment. Smoking Policy Smoking is prohibited within NHS premises and grounds. Applications Completed forms should be returned to: recruitment.tayside@nhs.net quoting the job reference in the subject line or to Human Resources Directorate, NHS Tayside, Level 9, Ninewells Hospital, Dundee DD1 9SY By closing date of Friday 10 January 2014