MEDICAL SERVICE CORPS
(MSC)
Lt Col Tim Stevens
Health Services Administration Course
30 Jan 2013
Introductions
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Brief Bio
Name
Unit / Location
Length of time assigned as an
MSC
• MSC Assignment/Duties
• Prior Medical or Line AFSC?
• Civilian Occupation / Full Time
Job
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Ground Rules
• Interactive
• Share experiences & knowledge
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Courtesy
Cell phones
Flexibility
Non-attribution
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Overview
• Roles and Responsibilities of the
Administrator
• Helpful Resources
• Networking
• Training Opportunities
• Readiness Skills Verification
Program
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Air Force MSC Roles
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Medical Readiness
Resource Management
Health Plan Management
Medical Logistics
Medical Information Services
Group Practice Management
Administrator / SGA
Aeromedical Evacuation
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ANG MSC Roles
• Medical Readiness
• Resource Management
• Health Plan Management
• Medical Logistics ?
• Medical Information Services
• Group Practice Management
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Administrator/SGA
Aeromedical Evacuation
Emergency Management/Operations
HRF/CERFP
CST Others ?
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Roles & Responsibilities
• In a Nutshell: Manages all of the Medical
Unit’s Health Services Activities and
Services:
• Plans, develops, manages, and executes!
• You Need to Know about EVERYTHING and
be experts in something(s)
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Roles and Responsibilities
• As an Administrator, you are tasked with
improving the overall organizational
performance.
• How do you do that?
• Be a:
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Leader
Organizer
Management Expert
Coordinator
Facilitator
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Your Role
• Leader—commissioned AF officer
• Medical professional
• Administrative consultant to executive
leadership team
• The commander’s #2; if not by grade, in
practice
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Or key member of the Commander’s Executive Staff
• Represents the Commander at Wing level
• Must know what is happening
• Responsible for improving organizational
performance
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Oversight of Administrative Programs
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Budget planning and execution
4A training and training documentation
Readiness planning
EMC facilitation and documentation
Logistics support and inventory
management
• Health Records Management
• Policy and procedures – Information
Management
• Manpower / Recruiting
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Oversight of Administrative
Programs (Cont.)
• Information Systems and Technologies
• Advisor on administrative matters
• Interpret & direct implementation of
policies governing health services
programs
• War Reserve Material oversight
• Awards & Decorations
• Evaluations
• Self Inspection
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Defining Your Role in Your Unit
• Take responsibility
• Know your organization and its capabilities
• Consider everything administrative your
responsibility
• Earn your position
• Get involved with local healthcare groups &
others
• Lead or assist with health services admin
training
• Continuous Learner; share and learn from your
counterparts & colleagues
• Making Significant Contributions
• Earn Respect (not Make Some Coffee or
Make Some Copies)
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Successful Performance Indicators
• Leadership “team”
• Validation of performance
• ORI, CI, Ex-Eval, SEAT, Exercises, Deployments
• Unit member’s involvement/engagement
and contributions
• Encourage Wing involvement
• Effective Self-Inspection Program
• Accountability throughout Unit
• Good documentation
• “Practical” management style
• Consistency
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The Wing, Medical, and other Wing Units
“You need them and they need you”
Proactive Communication & Education
both Internally and Externally
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Briefings
Statistics
Programs
Build Relationships
Promotion & Marketing of Medical Mission
Communication
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Gaining Experience, Knowledge,
Skills, & Abilities
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Programs
Additional Duties
Committees
First Sergeant
Supervisors
Professional Affiliations
Training
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Training & Growth Opportunities
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Jumpseats prior to inspection
Scottsdale (TOPSTAR) ?
Medical Readiness Symposium (annual)
Medical Readiness Planners Course
Contingency Wartime Planning Course
Telecons, Conferences, Working Groups
Medical Logistics Symposium
Wing Inspection Team (WIT)
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Training & Growth Opportunities (cont.)
• Military Exercises (Patriot, Vigilant
Guard, Global Guardian, Silver Flag,etc.)
• Civilian Exercises
• Professional Conferences
• Active Duty, Reserve, and Civilian
Counterparts
• Deployments
• Professional Military Education (PME)
• Commander’s Development Course
• Etc.
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Helpful Resources
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Knowledge Exchange
AF Portal
Each Other – ANG MSC Society
Web sites
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Readiness Skills Verification Program
(RSVP) – Old/Current/New
• Training Blocks:
• Health Services Management
• Executive Management
• Medical Resource Management
• Medical Logistics Management
• Medical Information Systems
• Mission Readiness
• Aeromedical Evacuation
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Contact Information
Tim Stevens, Lieutenant Colonel, MSC
Medical Administrative Officer
190th Medical Group / 190th Air Refueling Wing
Forbes Field
Topeka, KS
DSN: 720-4569
Commercial: (785) 861-4569
E-Mail: timothy.stevens.1@ang.af.mil
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The Air National Guard
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ANG MSC 101
QUALIFICATIONS
 MYTH: Anyone can be a
Healthcare Administrator
 TRUTH: The field is
challenging and requires
advanced education and
training
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ANG Medical Service Corps
MSC Assistant
HQ USAF/SG Advisor
NORTHCOM/SG Advisor
State/Unit
(Traditional)
Statutory Tour
(Full Time)
SDE
MGD/SGA
AES/DO
41A4
Board Certification
JOMMC
JMPC
HLS Executive Course
MDG
Flt CC,EMEDS Ops
AES
AE Command Sq CC or DO
AWC, ICAF,
ANGRC/SGA
USAWC, etc.
correspondence
ANGRC/SGX
seminar
residence
JUMPSTART
IDE
JRMP
ACSC
EMEDS/AE Administrator correspondence
AE – Stage Mgr’s Course
CWPC
State HQs, JF HQs, FEMA
HRF Regional Medical Plans
seminar,
Residence,
Board
Certification
CERFP Medical Plans & Ops
FEMA
Certification
AE -TRAC2ES
Board Certification
Full-Time Medical
Administrative Officer
41A3
HLS Executive Course
WMD Civil Support Team
CWPC
ANGRC/SGL
BDE
NG CERFP Medical Planner
Medical Readiness Officer
ASBC, SOS
Medical Plans
Resource Management
MRPC
HSA Grad 41A1
Admin Officer
Med Logistics
JMPC
Health
Services
Administration
(HSA) Course
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YOUR WAY AHEAD
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Do an honest assessment of your status
Do a Gap Analysis
Minimum – embrace the field (not just a job)
Determine to be a Life-Long Learner
Read, Attend, Ask, Network, Grow, Give
Join an Organization – MSC Society, AAMA,
ACHE, IAEM, etc
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Review the Web Sites
American Academy of Medical Administrators
and the College of Contingency Planners
http://www.aameda.org/
American College of Healthcare Executives
http://www.ache.org/
International Association of Emergency Managers
http://www.iaem.com/
ANG MSC Society
www.angmscsociety.org
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Approved Board Certifying Agencies
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American Academy of Medical Administrators (AAMA)
American College of Healthcare Executives (ACHE)
American Hospital Association (AHA)
Certified Healthcare Facility Manager (CHFM for ASHE)
Certified Materials & Resource Professional (CMRP for AHRMM)
Healthcare Financial Management Association (HFMA)
Healthcare Information and Management Systems Society (HIMSS)
International Association of Emergency Managers (IAEM)
Medical Group Management Association (MGMA)
American College of Medical Practice Executives (CMPE)
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Summary
 We are a valuable and relevant Corps!
 Each MSC has a responsibility to be Excellent in
all we do
 Be a Protégée and a Mentor
 Learn everything possible about our career field
(formal courses)
 Key competencies: Planning, Administering, &
Readiness
 Commit to being a Consummate Professional
 MSC is our Corps – our career field is Healthcare
Administration
 Get involved
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