CORPORATE MANAGEMENT in ACTION Session 2. Strategies for the Global Organization CORPORATE MANAGEMENT IN ACTION - CMA 1 Session 2. Strategies for the Global Organization Chapter Objectives Formulate Vision and Mission Understand Organizational Goals Benefit from Core Competencies Design Strategy and Implement it Evaluate Strategy Implementation CORPORATE MANAGEMENT IN ACTION - CMA 2 Vision & Mission Vision Expresses an organization’s fundamental aspirations and purpose, usually by appealing to its members’ hearts and minds Mission The organization’s purpose or reason for existing; often answers questions such as: What business are we in? Who are we? What are we about? CORPORATE MANAGEMENT IN ACTION - CMA 3 Vision & Mission: Examples Vision “To pioneer new communities around the world built on commerce, sustained by trust, and inspired by opportunity” (E-Bay) Mission “To serve as the world’s online marketplace for the sale and payment of goods and services by a diverse community of individuals and businesses” (E-Bay) “To make the people happy” (Walt Disney) CORPORATE MANAGEMENT IN ACTION - CMA 4 Organizational Goals Organizational Goals: o Desired business outcomes, set as criteria against which performance is measured. o Organizations have multiple goals at all times Types of Goals: Financial: relate to financial performance (profits, ROI, …) Organizational: relate to all other functions (efficiency, market share, etc…) CORPORATE MANAGEMENT IN ACTION - CMA 5 Core Competencies Core competencies: Valuable Rare and unavailable to others Difficult to imitate Organized for synergy Human resources are the most important source of core competencies to organizations Core competencies affect resource allocation schemes for strategy planning & implementation CORPORATE MANAGEMENT IN ACTION - CMA 6 STRATEGIC PLANNING: Definition Strategic Planning o Devising a set of plans in line with the organizational vision, mission, and strategy, in order to achieve organizational goals o Effective planning helps in: • Discovering new opportunities • Anticipating future risks / problems • Devising correct set of actions o Strategy Vs. Tactics: • Strategy: set as “static” as a result of strategic plan • Tactics: “dynamic” actions based on daily situations CORPORATE MANAGEMENT IN ACTION - CMA 7 STRATEGIC PLANNING: Steps 1. vision & mission 2. SWOT Analysis: strengths, weaknesses, opportunities, threats. 3. Set Organizational Goals 4. Formulate strategy 5. Allocate resources 6. Implement strategy 7. Evaluate & rectify CORPORATE MANAGEMENT IN ACTION - CMA 8 Organizational Strategy: Types Two main Strategy Levels: o Business Level Strategy An integrated set of actions a firm takes to gain competitive advantage • Strategy should enable firms to create product/service advantage • It should be supported by the firms’ culture o Corporate Level Strategy From one product group, to multi product groups CORPORATE MANAGEMENT IN ACTION - CMA 9 Organizational Strategy: Types Business Level Strategy: 4 Types 1. Cost Leadership: • Produce goods at lower prices • Must create value for customers • Sustained capital investment • Process engineering skills • Supervision of labor • Low cost distribution systems • Products with easy manufacturing process • Tight cost control • Frequent detailed cost reports • Structures organization • Incentives to meet targets CORPORATE MANAGEMENT IN ACTION - CMA 10 Organizational Strategy: Types Business Level Strategy: 4 Types 2. Product Differentiation: • Develop products with features different to that of competitors • Resist price increases • Maintain cost levels • If the features are unique, consumers may pay higher prices • Strong marketing • Product engineering, technological leadership • Creative abilities, strong research teams • Cooperative partners, stakeholders • Reputation CORPORATE MANAGEMENT IN ACTION - CMA 11 Organizational Strategy: Types Business Level Strategy: 4 Types 3. Focus Strategy: • Target a particular group • Target a different segment • Target a different geographic market • Focused cost leadership • Focused differentiated leadership CORPORATE MANAGEMENT IN ACTION - CMA 12 Organizational Strategy: Types Business Level Strategy: 4 Types 4. Integrated Strategy: • Customers expect both: differentiated products, at competitive prices • Use flexible manufacturing systems, • Information systems • Quality control CORPORATE MANAGEMENT IN ACTION - CMA 13 Organizational Strategy: Types Corporate Level Strategy: 3 Types A. Growth Strategy: Widely pursued; combination of expansion in existing line; adding new products/services/markets, or diversification to new lines/industries New product development, mergers and acquisitions, strategic alliances CORPORATE MANAGEMENT IN ACTION - CMA 14 Organizational Strategy: Types Corporate Level Strategy: 3 Types B. Concentration Strategy: Vertical growth Backward integration Forward Integration Horizontal growth Increasing range of products Tapping new markets Acquiring manufacturing facilities Acquisitions CORPORATE MANAGEMENT IN ACTION - CMA 15 Organizational Strategy: Types Corporate Level Strategy: 3 Types C. Diversification Strategy: I. Concentric or related diversification Acquisition, joint venture into a market with common customers Use of existing industry expertise II. Conglomerate or unrelated diversification CORPORATE MANAGEMENT IN ACTION - CMA 16 STRATEGIC PLANNING: Common Mistakes Pitfalls in Strategic Planning: Avoid i. ii. iii. iv. v. vi. vii. viii. ix. x. xi. xii. xiii. Using strategic planning to gain control over decisions and resources Doing strategic planning only to satisfy accreditation or regulatory requirements Too hastily moving from mission development to strategy formulation Failing to communicate the plan to employees, who continue working in the dark Top managers making many intuitive decisions that conflict with the formal plan Top managers not actively supporting the strategic-planning process Failing to use plans as a standard for measuring performance Delegating planning to a “planner” rather than involving all managers Failing to involve key employees in all phases of planning Failing to create a collaborative climate supportive of change Viewing planning as unnecessary Becoming so occupied with current problems Being so formal in planning that flexibility and creativity are stifled FADI MAJZOUB (2013) CORPORATE MANAGEMENT IN ACTION - CMA 17