Boland1 AUTONOMOUS GROUP LEARNING Dr. Bob Boland 1 Mini AGL 2 - Cost Control PART I - EARLY MORNING WITH A PARTNER Geneva, September 2005 Note: The program works best with a 17” screen! 2 Program for Part I - Early Morning 08.30 - 08.50 Sect. 1 - Introduction 08.50 - 09.00 Sect. 2 - Objectives 17 09.00 - 09.20 Sect. 3 - Key Learning Points 20 09.20 - 09.40 Sect. 4 - Study - Basic Cost Control 36 09.40 - 10.00 Sect. 5 - Study - Direct & Indirect Costs 59 10.00 - 10.30 Sect. 6 - Review of Part I 10.30 - 11.00 at last ... a coffee break … and then Part II Glossar Help Quiz Return page 4 97 Continue3 1. Introduction (Total time - 20 Minutes) Glossar Help Quiz Return Continue4 1.1 Printing & Glossary A print-out of the Learning Maintenance Workpack puts the whole program into text form, from the Word file LM.doc (Arial 12 point) in Part II of the program. But first click ONCE on GLOSSARY below … and use the ARROW keys and the RETURN key … to get very simple definitions of some key words …. ready … go ... and explore … for two minutes … please … and then use ESCAPE to exit … and come back here ... Glossar Help Quiz Return Continue5 1.2 AGL AGL (Autonomous Group Learning) programs are groupbased 2/3 day management training seminars designed by ex-professors from INSEAD/IMD/Cranfield/GSB and used in over 20 countries around the world in several languages for over 50,000 managers, as a six part series: AGL 1 AGL 2 AGL 3 AGL 4 AGL 10 AGL 20 Accounting Reportss Cost Control Planning and Budgetary Control Capital Investment Analysis EVA and Financial Management of Working Capital Communication for Effective Management This Mini-AGL in just four hours, is based on AGL 2 ... 6 hopefully … it should be fun! 1.3 Good morning .... This diskette of the short management training was specially prepared for the MBA and Exectuve Programs of a major international business school. A customized version for a client company with local cases usually takes a week of research. Glossar Help Quiz Return Continue7 1.4 Learning Environment To use the program THREE "learning aids" are helpful for the morning: 1. A partner to learn with. 2. A pre-learning audio tape (available on demand). 3. A text book to provide learning maintenance. ... have we got everything? ... audio ... partner? ... text? ... off we go together .… Glossar Help Quiz Return Continue8 1.5 Help Available Any difficulties? Please call the "hot line" for help: Dr. Bob Boland Tele: 33-450-40-89-82 Email: robertboland@wanadoo.fr ... 24 hour service ... and in return ... FEEDBACK TODAY please … Glossar Help Quiz Return Continue9 1.6 Pre-test - just for fun … WELCOME ... FIRST A LITTLE PRETEST TO SEE HOW MUCH YOU KNOW ABOUT THE AREA BEFORE WE BEGIN THE PROGRAM ... CHOOSE ABOUT 20 QUESTIONS ... AT RANDOM ... Click ONCE on QUIZ below … press RETURN to get the file … press RETURN again to confirm it … then type 20 ... press RETURN … then type R … and press RETURN … use the ARROWS to choose each answer: a, b, c or d… and press RETURN … on we go … for only eight minutes please … then press RETURN to come back here ... Glossar Help Quiz Return Continue10 1.7 A New Way of Now ...Learning do you want to get the most out of this program … then please study very carefully the next three slides ... quite difficult ... but very rewarding ... Take just five minutes to prepare your mind to learn: 1. Efficiently - doing things right, an 2. Effectively - doing the right things by reflecting very seriously on how you can adapt yourself ... just for a morning ... to a very new way of learning ... you may surprise yourself ... Glossar Help Quiz Return Continue11 1.8 A New Way of Learning (continued) Recognize - that most of what we do in life, we do without special awareness ... almost ... non-consciously rather than consciously ... responding to our environment which communicates with us all the time ... e.g. driving the car. Recognize - that our non-conscious mind is very powerful ... it has an almost unlimited capacity to learn ... and much much faster than our conscious mind ... if ... we can make the emotional investment to allow the learning process to operate freely and not be blocked ... Glossar Help Quiz Return Continue12 1.8 A New Way of Learning (continued) Convince - our non-conscious mind, that we really must and can understand, use and remember, everything in this short learning process... and for this we must get ... emotionally invested … Develop - the confidence to relax and let our powerful non-conscious mind guide us through a very rewarding and yet highly emotional ... learning experience ...... we can do it .. just for the morning … together ... OK? Glossar Help Quiz Return Continue13 1.9 CLE Now print out and do a five minute CLE (Creative Learning Exericse): 1. Relax, close the eyes and take three deep breaths. 2. Pretend that you cannot open the eyes for five minutes. 3. Relax every part of the body from head to toes. 4. Count slowly down from 10 to 1 saying “deeper relaxed” each time. 5. Feel deeply relaxed and comfortable 6. Tell yourself that you will highly motivated to learn and easily remember everything in the course. 7. Repeat this slowly to yourself several times … positively … 8. Relax … and feel well and happy … and content .. 9. Tell yourself that as you count 1-5 you will awake and feel active, alert, motivated and happy to learn. 10. Count up 1-5 very loudly … and come back to the course ...14 Question Now ... choose the "most correct" answer ... If we buy a whole pig for 100 ECU, the cost of one of the pig's ears: a. b. c. d. may be computed scientifically is related to the selling price of the pig depends upon why we buy the pig is impossible to compute Now write down your answer and then … click for ours … c 15 1.10 Remember 1.Please This is a four hour learning experience using new learning theories to achieve both conscious and non-conscious learning. 2. The LEARNING is achieved by studying and speaking ... so try to speak ... all the time ... to reinforce your learning … as if you were ... continually ... explaining ... to someone else ... 3. The PARTNER continually encourages you to ... complete the whole program on time ... Glossar Help Quiz Return Continue16 2. Objectives (Total time - 10 Minutes) Glossar Help Quiz Return Continue17 2.1 Objectives - Cost Control a. To use the language and concepts of cost control and to recognize the potential of out- sourcing for continuous cost reduction. b. To compute the cost of products, services and organizational units. c. To interpret cost data and cost accounting reports. d. To identify CCI's (Cost Control Initiatives) in the current operations of the organization. 18 e. To motivate further study in the future. Question 8. For effective control of costs, we need: a. b. c. d. accurate costs scientific standards good accountants something else … now write your answer and then click for ours ... d Glossar Help Quiz Return Continue19 3. Key Learning Points (Total time - 20 Minutes) Glossar Help Quiz Return Continue20 3.1 Instructions Relax ... but study carefully. Read each note with your partner ... with emotion ... use a variety of tones to try to convince your the partner (do it alternately) ... show how each point is ... valid ... practical ... related by example to you your own experiences ... Review the glossary as necessary. Glossar Help Quiz Return Continue21 Question If we buy goods for ECU 4 and sell half of them immediately for ECU 6, retaining the remainder for sale later, our profit to date is: a. b. c. d. ECU 2 ECU 4 ECU 8 impossible to compute … now write your answer and then click for ours ... b 22 3.2 Cost Reduction and Cost Control Initiatives Cost reduction is a key objective of cost accounting and control, with new CCI's (Cost Control Initiatives) becoming continually evident. Every cost can be reduced over time by: economy, technological advance, cutting operations and planning. Every cost can be reduced over time by: technology, creativity, motivation and the INTERNET. Glossar Help Quiz Return Continue23 3.3 Opportunities Compare operations five years ago with today, to indicate the past potential for cost savings. Then treat cost saving as a normal part of management. Costs grow naturally unless controlled. Managers should not be "happy" but motivated towards cost reduction. Glossar Help Quiz Return Continue24 3.4 Internet as a Motivator The successful e-manager welcomes the impact of the INTERNET on business for cost control in terms of: speed (of data and decision-making) flexibility (for continuous learning), collaboration (new company alliances) discipline (with new standard protocols communication ( internal and external) data skills (for the mass of data available) customer focus (from recruitment to retention) knowledge management (ability to share), and leadership (huge investment in organisation to create an ebusiness). Glossar Help Quiz Return Continue25 3.4 Internet as a Motivator The major cost of e-business is not hardware and software, but rather CONTINUOUS MANGER AND STAFF TRAINING at every level, throughout the organisation. Glossar Help Quiz Return Continue26 3.5 Team Work & Outsourcing as a Motivator Set up cost reduction teams with INERNET and IT skills, for creative problem-solving and outsourcing. Use the INTERNET and such tools as: O & M, operations research, ABC, JIT, standard cost accounting, strategic cost management etc. Glossar Help Quiz Return Continue27 3.6 ABC as a Motivator Activity based costing (ABC) recognizes that with increasing automation, direct labour may be only 10% of manufacturing cost. Thus other "cost drivers" should be used to allocate overhead, to get a more useful product cost, which motivates managers ... Glossar Help Quiz Return Continue28 Question 7. The system of cost accounting chosen for a particular business should: a. be the same as that for other firms in the same industry b. relate to the product c. relate to the organization of the business d. relate to the product and organization of the business … now write your answer and then click for ours ... d 29 3.6 ABC as a Motivator (continued) ABC motivates managers to reduce "non-value-added" activities in: design, purchasing, receiving, storage, handling, inspection, processing etc. using INTERNET for "benchmarking" and re-engineering techniques. ABC is justified when management is not motivated by other cost control systems and there is significant variation in: product volume, mix, size, complexity, materials, set-up, parts etc. such that direct labor or machine hours are not good "cost drivers". Now check "cost drivers" I, II and III in the glossary. 30 3.7 JIT as a Motivator Just In Time (JIT) inventory control by major companies reduces inventory holding and handling charges, through managed supplier relationships, INTERNET sourcing and auctions with proven suppliers, sharing of production and scheduling data, inventory reduction to "hours" instead of months etc. Glossar Help Quiz Return Continue31 3.8 Standard Costing as a Motivator Standard cost accounting (SCA) provides engineering standards of product cost and allows variances with actual cost to be associated with price, efficiency and volume analysis. Standards used to be set by engineers ... now the market and INTERNET research tells the engineers what the standard must be!! "Backflush accounting" uses standards to simplify accounting forwork in process and finished goods, and relies heavily on physical controls of efficiency e.g. number 32 of defective parts, waste quantities etc. 3.9 Waste Reduction Audit as a Motivator Waste reduction audit (WRA) investigates material inputs and outputs for each process, to identify waste and achieve cost savings by waste reduction, re-use and recycling. WRA is profitable - since waste = inefficiency! Waste is a resource ... in the wrong place! INTERNET research on alternative uses of waste. Glossar Help Quiz Return Continue33 3.10 Strategic Cost Control as a Motivator Strategic cost control (SCC) starts with the cost structure of the enterprise in terms of fixed and variable costs to reinforce only those activities that "add value" to the operations of the enterprise. EVA!!! Glossar Help Quiz Return Continue34 3.10 Strategic Cost Control as a Motivator It creates environmental motivation within the organization which motivates managers to seek higher levels of cost efficiency (doing things right) and effectiveness (doing the right things). INTERNET research of technology alternatives in terms of creating different company units for high volume and low volume products. Glossar Help Quiz Return Continue 35 3.11 Internet Marketing Operations as a Motivator Creation of "dot.com" subsidiaries which compete and collaborate with the normal organisation to achieve cost savings in: advertising, customer order processing, production to order, purchasing staff, inventory levels, customer disputes, billing, rapid cash flow, lower bad debts, easier expense approval, budgetary control, accounting systems etc. Glossar Help Quiz Return Continue 36 3.12 Overall THE KEY TO COST REDUCTION IN BOTH MATERIALS AMND SERVICES IS MANAGEMENT MOTIVATION ... EVERY COST CAN BE REDUCED ... WITH TECHNOLOGY ... WITH TIME ... AND ... WITH ... CREATIVE MANAGEMENT ... IN 2000 THE INTERNET AND E-BUSINESS ARE THE KEYS TO COST CONTROL. Glossar Help Quiz Return Continue37 3.12 Overall IN 2000 E-BUSINESS AND THE INTERNET ARE THE KEYS TO COST CONTROL. SEE THE ECONOMIST, NOVEMBER 11-17,2000 FOR A DETAILED REPORT ON COST SAVINGS ACHIEVED BY MAJOR COMPANIES USING INTERNET RESOURCES AND INITIATIVES: “HOW TO BRING E-BUSINESS INTO YOUR BUSINESS”. Glossar Help Quiz Return Continue38 Question Cost reduction can usually be achieved by all of the following except: a. b. c. d. elimination direct costing combination simplification … now write your answer and then click for ours ... b Glossar Help Quiz Return Continue39 Question 10. Continuous cost reduction programs are necessary because: a. we need more profit b. managers are careless c. costs grow naturally over time d. taxes are increasing … now write your answer and then click for ours ... c Glossar Help Quiz Return Continue40 ... just one more thing ... if you feel like it .... start the program again ... you can do so fairly quickly ... thus you can absorb ... indirectly ... ... and then ... on we go to ... section 4 ... Glossar Help Quiz Return Continue41 4. Study - Basic Cost Control (Total time - 20 Minutes) Glossar Help Quiz Return Continue42 4.1 Instructions a. Study and read the materials with the same ... convincing emotion ... try to understand ... everything! b Use the glossary as you need to ... c. Note special points as needed ... Glossar Help Quiz Return Continue43 4.2 Financial and cost Accounting Financial accounting uses "accounting concepts" to produce balance sheets and income statements for the whole business. Cost accounting is accounting specially for Management and has several objectives. It seeks to relate to specific segments of the business, estimate the cost of products or operations or departments, and to always relate actual cost against a standard of performance. NOTE: Cost is exactly what we define it to be, nothing more. There is no “true cost” of anything. 44 Question 2. Cost Accounting is a technique for calculating the: a. b. c. d. overall profit or loss of business price at which a business could be bought selling price of a product cost of a unit of production d Glossar Help Quiz Return Continue45 4.3 Specific Cost accounting Objectives a. Estimate product cost as an aid to pricing. b. Compute the cost of work in process for profit computation. c. Control costs by associating them with centers of responsibility. d. Compare actual against planned cost and motivate responsible managers to take corrective action. Glossar Help Quiz Return Continue46 4.4 Cost and Tentative Selling Price Product cost and tentative selling price simply computed: Amount 6 18 24 Direct labor Direct material Prime cost Manufacturing overhead (say 50% of prime cost) 12 Manufacturing cost 36 Selling and administrative 12 Total cost 48 Profit (say 50% of cost) 24 Tentative selling price 72 Glossar Help Quiz Comment definite definite estimate estimate estimate estimate estimate estimate Return Continue47 4.5 Contribution Selling price depends upon the market - not merely the cost. Excess of selling price over variable cost is the CONTRIBUTION not the profit. Glossar Help Quiz Return Continue48 Question 4. Strategic cost control (SCC) starts with the: a. b. c. d. Activities that do not add-value Cost structure of the enterprise Relevant costs Cutting of fixed overheads. b Glossar Help Quiz Return Continue49 4.6. Types of Costs - Nature (continued) Cost may be analyzed into direct and indirect costs: a. Direct costs: Direct labor - conveniently associated with a unit of production. Direct material - conveniently associated with a unit of production. Direct expenses - conveniently associated with a unit of production. 50 4.6. Types of Costs - Nature (continued) b. Indirect costs (overheads): Manufacturing overhead - labor, materials and services NOT conveniently associated with a unit of production. Selling, administrative and general expenses Note: Overhead may be allocated to compute full cost of each product. Separate overhead rates may be used for each type of overhead. However, all costs are estimates based upon assumptions - there is no "true cost" of anything! 51 4.7 Types of Costs - Activity Cost may be analyzed into: a. Direct or indirect cost. b. Variable or fixed cost - varying in total (not per unit) with the volume of production. c. Relevant or non-relevant cost - to a particular management decision to be taken. Glossar Help Quiz Return Continue52 4.7 Types of Costs - Activity (continued) d. Book or opportunity cost (value) - book cost as opposed to the real value of an opportunity missed or foregone. e. Controllable or non-controllable cost - at the particular level of management. f. Engineered, managed or committed cost - engineered (increasing automatically with the volume of production) or managed (discretion of management) of committed (management can do nothing about them). g. Manufacturing, selling and administrative cost. Glossar Help Quiz Return Continue53 4.8 Types of Costs - By Results Cost may also be analyzed into: a. Product cost - including labor, material and overhead (either direct or full cost) b. Departmental cost - running an operation. c. Standard cost - engineering standards of labor, materials and overhead for efficient production. d. Actual cost - labor, material and overhead actually incurred (compared against a standard or an estimate). 54 Question 11. Strategic cost management seeks increased: a. EVA b. cost of capital c. PFD d. cash flow a Glossar Help Quiz Return Continue55 4.8 Types of Costs - By Results (continued) e. Past cost - operations completed. f. Future cost - estimates for future periods. g. Factory (manufacturing) cost - labor, material and factory overhead only (not selling and administrative). h. Selling and administrative expense. NOTE: The accountant cannot give you “the cost”, unless he knows which cost you need. Most costing systems produce actual cost which is 56 an estimate of full cost, based upon assumptions. 4.9 Types of Costs - By System Cost systems involve cost analysis into: job, batch, contract, output, process, standard, direct cost etc. systems. When overheads are very high (over 300% of direct labor), then ABC (Activity based Costing) systems are often used. Glossar Help Quiz Return Continue57 4.10 Relevant Costs Analysis There is no true cost, only a cost relevant for a particular purpose. For each purpose determine the relevant cost. Variable costs are usually relevant, whereas fixed cost (which do not change with the decision) are usually not relevant. In the long run all costs are variable!!! Unit costs are deceptive because they are based on assumptions of the volume which may not be relevant; so try to work on total cost. Use future not past costs for future decisions. Use opportunity costs rather than book costs. Remember all costs are based upon assumptions. 58 4.11 Approach to Cost Control Problems For practical management decision-making we need a systematic approach: 1. Define carefully the problem and key relevant factors. 2. Think creatively about alternatives; there are ALWAYS seven alternatives for every cost control problem, 3. Compute quantitative data for each relevant alternative. 4. Evaluate each alternative in quantitative and nonquantitative terms (Q plus NQ = D (decision). 5. Decide and justify your decision, and do a PFD (provision for disaster); decide what to do if assumptions invalid.59 4.12 Out-sourcing - Make or Buy Decisions a. A key area for cost control is effective purchasing (outsourcing). In 2000 almost any R&D, marketing, accounting, production, training, materials and services etc. can be … out-sourced. Management must decide what to make (do in-house) and what to buy. b. Relevant costs are normally only variable costs since fixed costs may not change in the defined HORIZON (time period). 60 4.12 Out-sourcing - Make or Buy Decisions c. Estimate FUTURE RELEVANT OPPORTUNITY costs, rather than past historical book costs. d. The difference between the variable cost to make and the purchase price to buy is sometimes called the "contribution from making or buying out". 61 4.12 Out-sourcing - Make or Buy Decisions (continued) e. Decide the relative attractiveness of make v buy for a series of items/services. Tend to make those that provide the higher contributions. f. Be sure to include "global cost to buy" including all relevant costs which may involve: R&D, production, transport, storage etc. g. Non-quantitative factors of strategy, core competence, secrecy, quality, delivery, out-of-stock damage etc are always relevant. Strategy and long term effects are particularly important. 62 Question 12. Waste reduction audit is: a. b. c. d. envaironmentally necessary technical usually profitable only applicable to manufacturing c Glossar Help Quiz Return Continue63 4.13 General ... and that completes the study ... except for a little CLE ... say five minutes please ... and then ... on we go … Glossar Help Quiz Return Continue64 5. Study - Direct and Indirect Costs (Total time - 20 Minutes) Glossar Help Quiz Return Continue65 5.1 Instructions a. Study and read the materials with the same ... convincing emotion ... try to understand ... everything! b Use the glossary as you need to ... c. Note special points as needed ... Glossar Help Quiz Return Continue66 5.2 Direct Cost Cost conveniently associated with a unit of production. a. Direct labor - which is direct operating labor. Normally excludes: storemen, foremen, transport drivers, office clerks, salesmen, inspectors, managers, and other indirect labor etc. b. Direct material - which forms part of the product sold. Normally excludes: oil, grease, machine repairs, rags and other indirect materials. c. Direct services which are special costs for particular jobs e.g. hire of machines 67 Question 19. A cost driver is: a. b. c. d. An activity based method of allocating overhead A fully qualified chauffeur. Anything except direct labour A part number. a Glossar Help Quiz Return Continue68 5.2 Indirect Cost Cost not conveniently associated with a unit of production: a. Manufacturing cost - factory overhead expenses. b. Selling cost - marketing, selling and distribution cost. c. Administrative cost - general cost of administering the business which are not selling or manufacturing. Glossar Help Quiz Return Continue69 Question 14. What is most important in actually running a business? a) b) c) d) love cash profit security b 70 5.3 Cost Structure For cost control study the structure of cost, in terms of both full and direct costing: a. Full costing: Cost Direct labor 10 Direct material 20 Prime cost 30 Manufacturing overhead 30 Manufacturing cost 60 Selling and administrative Overhead 40 Total cost 100 Glossar Help Quiz Comment definite definite poor estimate poor estimate Return Continue71 5.3 Cost Structure (continued) NOTE: Inventory is valued at manufacturing cost only. Selling and administrative overhead is charged as expense in the income statement. Glossar Help Quiz Return Continue72 5.3 Cost Structure (cont.) b. Direct cost Direct labor Direct material Direct manufacturing variable overhead Direct selling and admin. var. overhead. Total direct cost Cost 10 20 Comment definite definite 5 definite 8 definite 43 Note: Manufacturing, selling and administrative overhead only associated with each product by special 73 studies. Inventory valued at direct cost only. Question 20. To determine what is direct as opposed to "indirect" labor, we must ask the question: a. Does the labor work regularly? b. Is the labor employed in the machine shop? c. Can the labor be conveniently associated with a unit of production? d. Is the labor done by a worker or an engineer? c. Glossar Help Quiz Return Continue74 5.4 Inventory Effects on Cost Cost must be adjusted for inventory changes. The material cost is therefore: Opening inventory 100, plus purchases 50, less closing inventory 20, giving material actually used in production (100 + 50 - 20) = 130. Value of inventory of raw materials, work in process and finished goods, must be adjusted in the income statement to compute the cost of manufacturing. Selling and administrative expenses are never charged to 75 inventory but charged direct to income statement for the period. Question 21. In computing the cost of a unit of production, normally: a. direct costs are fairly definite and overhead costs depend upon allocations an assumptions b. all costs depend upon broad assumptions c. the indirect costs are more definite than the direct costs d. once the overhead rate is fixed, the direct costs may be calculated a 76 5.5 Cost, Profit and Investment Centers a. Cost centers may be either productive or service centers. Productive centers are concerned with operations. Service centers provide services to productive centers. The costs of service centers are allocated to productive cost centers. b. Allocation of cost is always possible using some basis i.e. number of workers, floor areas, units produced, estimates, activity etc. However allocated costs are rough estimates which are less definite than specific direct costs. Glossar Help Quiz Return Continue77 5.5 Cost, Profit and Investment Centers (continued) c. For control, associate each activity with a manager responsible. Centers of responsibility may be: Cost centers - cost against standard or budget Profit centers - profit against standard or budget Investment centers - profit against assets employed (return must exceed cost of capital to achieve EVA) Glossar Help Quiz Return Continue78 Question 22. Management control is usually: a. continuous and rhythmic b. intermittent c. the controllers main job d. easier as time goes by a Glossar Help Quiz Return Continue79 Question The cost of the foreman's salary is normally: a. b. c. d. direct labour manufacturing overhead administrative overhead indirect overhead b Glossar Help Quiz Return Continue80 5.6 Overhead Rates a. No rate is scientific - merely an estimate on assumptions. b. Key management decisions in overhead rates are: Number of cost centers - not many with similar rates Choice of measure - labor rate, machine rate, prime cost, sales volume etc. (labor rates over 300% are probably suspect - use machine rates or ABC systems). c. To determine the overhead rate, estimate three things: overhead amount, measure of activity, and the forecast 81 volume of that measure. 5.6 Overhead Rates (continued) d. Under or over-allocated overhead results when the actual overhead is more or less than the amount allocated to the products. e. The difference is due to either cost or volume and results in a loss or profit because product costs do not contain enough overhead. f. Do not change product costs - merely take a profit or loss from over- or under-allocated overhead in the income statement of the period. 82 5.7 Overhead Rate for Each Cost Center a. Determine specific cost for the particular cost center. b. Allocate the non-specific costs on some assumed basis (number of people, floor area, units produced etc.) to the cost center. c. Set a volume of activity. Glossar Help Quiz Return Continue83 5.7 Overhead Rate for Each Cost Center d. Compute an allocation rate as follows: Overhead 100/ direct labor 50 hours = 2.00 per hour. Overhead 100/ machine 100 hours = 1.00 per machine hour Overhead 100/ labor cost $200.00 = 50% of labor cost 84 5.8 Control of Fixed and Variable Overhead a. Study the STRUCTURE of cost - how much is variable and how much fixed? b. Fixed cost does not change in the short term and is often not relevant to short term decisions. c. We may ALLOCATE the fixed cost on the basis of a variable cost (say direct labor) but this does NOT change its nature as a FIXED cost. NOTE: ALLOCATION SPREADS COST - IT DOES NOT CONTROL IT!! Glossar Help Quiz Return Continue85 5.8 Control of Fixed and Variable Overhead (cont.) d. Fixed cost is normally indirect and remains unchanged for volume within limits. e. Fixed cost per unit decreases with additional volume - but is still FIXED. Variable cost per unit does not decrease (normally) with additional volume (within f. Variable cost is normally DIRECT cost - clearly associated with a product such that each additional a unit produced always involves the same additional a variable cost per unit. Glossar Help Quiz Return Continue86 Question 24. The cost of factory heat and power is normally: a. b. c. d. direct labour manufacturing overhead selling and administrative overhead indirect material b Glossar Help Quiz Return Continue87 5.9 Contribution Concept Contribution is selling price less variable cost only: a. Contribution not calculated: Selling price 2.00 Total cost 1.98 Profit 0.02 b. Contribution calculated: Selling price Variable cost Contribution Fixed cost Profit 2.00 .68 1.32 1.30 0.02 88 5.10 Breakeven Concept a. Useful tool for understanding and communicating the effect on profit of: volume, costs and prices. Sales and costs computed at different sales volumes. Distinguish fixed and variable costs. Breakeven point where sales equal total cost - with no profit. b. Breakeven analysis aids understanding of cost and profit targets: 1. Shows profit (loss) at different sales volumes. 2. For any volume indicates what must be changed to achieve profit target. 89 5.10 Breakeven Concept (cont.) c. Not accurate - only an estimate for a limited known range of volumes. d. Conceals real difficulty of changing assumptions i.e. it may be more difficult to reduce cost by 2% than increase selling price by 4%. e. In the longer horizon, all costs are VARIABLE. f. At higher volumes fixed costs may not be a straight line i.e. they may increase in steps. 90 5.11 Standards Cost must be related to a standard i.e. engineering target or estimate or previous year or past job or competitive company. OLD BEST standard to measure efficiency was "standard cost" based on engineering studies … NEW BEST standard is the MARKET ... and the policy of CONTINUOUS COST REDUCTION 8% EVERY YEAR ... Measure actual against standard to determine a variance; associate the variance with a responsible manager or team. DON'T REVISE STANDARDS TOO EASILY ... KEEP THEM TOUGH BUT ACHIEVABLE. 91 5.12 Measurement ofPerfomance Management wants to know: a. b. c. d. How much was done? How well was it done? What was the cost? Are the competitors doing better? To measure performance, therefore we must have standards against which to compare actual performance. Glossar Help Quiz Return Continue92 5.12 Measurement ofPerfomance (continued) Consider performance now - and in tho future - don't cut today and destroy the market volume tomorrow. A bigger contribution may provide more profit than a lower cost. Use total cost and profit figures, not just per unit figures. Performance also relates to working capital management of inventory and receivables which may achieve significant overhead cost-reduction. See Exhibit A for JIT. Glossar Help Quiz Return Continue93 Question Just In Time (JIT) inventory control: a. b. c. d. Is appropriate for all companies. Leads to selection of local suppliers. Reduces materials handling costs Usually forces suppliers to hold high inventories. b Glossar Help Quiz Return Continue94 5.13 JIT - Just in Time Inventory Control JIT inventory control seeks to reduces inventory holding and material handling charges, through managed supplier relationships. Inventory levels of four weeks supply are often been reduced to the level of four hours, with sub-contracted parts moving from transport directly to production lines, with cost reduction for less handling and storage and working capital investment! Glossar Help Quiz Return Continue95 5.13 JIT (cont.) JIT systems require stable suppliers and delivery systems to avoid shut-downs due to lack of parts. This involves special selection of major and back-up suppliers and quality control arrangements, to enable delivery within hours. Thus distant suppliers unable to deliver within fixed time limits (say 48 hours) may be excluded, unless they set up local facilities. Glossar Help Quiz Return Continue96 5.10 JIT (cont.) JIT may well force suppliers to hold the inventory levels formerly held by their major client companies. JIT usually leads to simplification of parts, materials handling, packaging and quality control procedures as well as cutting inventory levels. Glossar Help Quiz Return Continue97 5.10 JIT (cont.) Write down and justify the answers to the following questions (true/false): 1. In 2000 every company should adopt some JIT systems. 2. The major cost reduction of JIT systems is savings in interest on inventory levels. 3. The major cost reduction of JIT systems is savings in material handling. 4. JIT requires a new costing system. 5. The major risk of JIT is shut-down due to lack of parts. 98 5.10 JIT (cont.) Answers: F F T F T Glossar Help Quiz Return Continue99 Question 16. Cost reports may be more useful in controlling costs if such reports are submitted: a. b. c. d. annually with absolute accuracy semi-annually monthly with absolute accuracy rapidly with reasonable accuracy d Glossar Help Quiz Return 100 Continue Question 2. Cost Accounting is a technique for calculating the: a. b. c. d. overall profit or loss of business price at which a business could be bought selling price of a product cost of a unit of production … now write your answer and then click for ours ... d Glossar Help Quiz Return 101 Continue 5.11 Overall … so much for the study ... … and now canm you do a little CLE … before the review … … and the coffee ... Glossar Help Quiz Return 102 Continue 6. Review of Part I (Total time - 30 Minutes) Glossar Help Quiz Return 103 Continue 6.1 Instructions 1. Study each mini-case study which follows. 2. Respond intuitively ... in ONLY three minutes ... in writing ... 3. Then check with our answer after three minutes ... make SPECIFIC NOTES of what you missed ... and think about ... WHY ... VERY IMPORTANT ... WHY ... you just did not think about it … although you really knew it ... 4. Then try the next minicase ... and do better Glossar Help Quiz Return 104 Continue 6.2 Minicase Eliza Manufacturing Company Your proposed budget for the year 2000 indicates a doubling of sales but a stable (unchanged) inventory and a gross profit increase from 32% to 40%. Why do you feel that budget is probably not reasonable? How can you quickly check out what is reasonable in your industry in 2000? Glossar Help Quiz Return 105 Continue 6.2 Minicase Eliza Manufacturing (cont,) OUR ANSWER: a. The underlying assumptions do not seem to be consistent with "normal" financial expectations. When you double sales in one year, you normally need the support of a higher inventory investment. Has this already been made? Can the unchanged inventory levels be justified by special studies? b. Similarly receivable levels would be higher unless sales are mainly for cash. With a competitive market, it would seem that doubling sales and increasing the gross profit increase by 3% would be difficult e. Overall: the budget seems to be over-optimistic; check it out with the industry averages to see if other companies are 106 achieving similar rults? 6.3 Minicase Allan Solo Co. Contract completed at far above the estimate, and the manager held the foreman responsible. Foreman blamed material prices - responsibility of purchasing. Purchasing blamed production control for high overhead rates due to low capacity working. Production control blamed marketing due to lack of orders and low prices. Marketing blamed the Controller for the new costing system. To what extent can we hold the foreman responsible? 107 6.3 Minicase Allan Solo Co. OUR ANSWER: Failure to reach target may be due to: poor estimating, price variances, volume variances, efficiency variances, poor reporting, poor selling of products. Foreman has only lmited responsibility for efficiency - unless he operates as a profit center. Glossar Help Quiz Return 108 Continue 6.3 Minicase - Keith Co. Accountant refuses to release the monthly cost reports until four weeks after the month end, to ensure that they are "absolutely accurate", on the ground of previous criticism that his "inaccurate costs" are a dangerous. Is he right? Glossar Help Quiz Return 109 Continue 6.3 Minicase - Keith Co. OUR ANSWER: Fast rough cost figures on time within four days of the month end, are far more useful to management than "so called accurate cost reports" later. Manager must decide what he needs in terms of accuracy not the accountant - manager is the "customer" of the accountant!! There are no absolutely accurate costs; only costs that are useful for a purpose based upon assumptions. 110 6.4 Minicase - Leemac Accountant insists that controller department salaries are "fixed costs" and will always be fixed costs. How could you best convince him that he may not be right? Glossar Help Quiz Return 111 Continue 6.4 Minicase - Leemac OUR ANSWER: Fire him!! Note: In the long run every cost is variable ... Glossar Help Quiz Return 112 Continue 6.5 Minicase - Oparko The CEO is anxious to make a major cost reduction and organizational change that will affect three key departments in the organization. Department A is the largest in the organization. Department B while smaller than A is also a larger department. Department C is the smallest and acts as a coordinating and operational department between A and B. The employees in the Department are young with broad operational responsibility. Question: How should the CEO bring about change? Which department will be the most resistant? What win-win solution? 113 6.5 Minicase - Oparko OUR ANSWER: The small department with liaison authority is likely to be the most influential. These are the people that would normally act as change agents and would be most helpful in bringing about change. The large department with many employees will have vested interest in the existing system and will resist change. The success of the change will depend largely on the small influential departments's ability to win over the other two departments. 114 6.6 Summary Lecture ... and so end the minicases ... … on to a summary lecture for Part 1 ... Glossar Help Quiz Return 115 Continue 6.6 Summary Lecture 1. Cost reduction is a key objective of cost accounting and control, with new CI's (Cost Control Initiatives) becoming continually evident. 2. Every cost can be reduced over time by: economy, technological advance, cutting operations and planning. 3. Compare activity five years ago with today, to indicate the past potential for cost savings. 4. Then treat cost saving as a normal part of management. Glossar Help Quiz Return 116 Continue 6.6 Summary Lecture 5. Costs grow "naturally" unless controlled. Managers should not be "happy" but "motivated towards increasing efficiency. 6. Set up cost reduction teams using such tools as: O & M, operations research, ABC, JIT, standard cost accounting, strategic cost management etc. 7. Activity based costing (ABC) recognizes that with increasing automation, direct labor may be only 10% of manufacturing cost and thus other "cost drivers" should be used to allocate overhead cost to products. Glossar Help Quiz Return 117 Continue 6.6 Summary Lecture 8. Just In Time (JIT) inventory control by major companies reduces inventory holding and handling charges, through managed supplier relationships. 9. Standard cost accounting (SCA) provides engineering standards of product cost and allows variances with actual cost to be associated with price, efficiency and volume analysis. 10. Now such standards are strongly influenced by the MARKET e.g. you have to find a way to make part XXX for $25 or else!!! 118 6.6 Summary Lecture 11. Backflush Accounting uses standards to simplify accounting for work in progress and finished goods, and relies heavily on physical controls of efficiency e.g. number of defective parts, waste quantities etc. 12. Waste reduction audits (WRA) investigate material inputs and outputs for each process, to identify waste and achieve cost savings by reduction, re-use and recycling. Glossar Help Quiz Return 119 Continue 6.6 Summary Lecture 13. Strategic cost control (SCC) starts with the cost structure of the enterprise in terms of fixed and variable costs to reinforce only those activities that "add value" to the operations of the enterprise. 14. It creates "environmental motivation" within the organization which motivates managers to seek higher levels of cost efficiency and effectiveness. Locate and reduce those "non-value-added" activities ... with bench-marking and re-engineering ... Glossar Help Quiz Return 120 Continue 6.6 Summary Lecture The key to cost control is management … and employee motivation ... at every level in the organization ... not a technical ... but a human problem!! Glossar Help Quiz Return 121 Continue Question 4. Strategic cost control (SCC) starts with the: a. b. c. d. Activities that do not add-value Cost structure of the enterprise Relevant costs Cutting of fixed overheads. … now write your answer and then click for ours ... b Glossar Help Quiz Return 122 Continue 6.6 Summary Lecture And ... so ends our summary lecture for Part I of the program ... time for a coffee ... and then on to Part II ... Note: If you find the program to be valuable for you …and do not yet have Part II … please email us today 123 Boland1 AUTONOMOUS GROUP LEARNING Dr. Bob Boland 125 Mini AGL 102 - Cost Control PART II - LATE MORNING WITH A PARTNER Geneva, March 2005 126 Program for Part II - Late Morning 11.00 - 11.20 Sect. 1 - Study - Systems & Standards 5 11.20 - 12.00 Sect. 2 - Case Studies 42 12.00 - 12.20 Sect. 3 - Study - Control & Reporting 60 12.20 - 12.40 Sect. 4 - Key Learning Points 91 12.40 - 13.00 Sect. 5 - Learning Maintenance 106 ... and at the end ... a well earned lunch ... Glossar Help Quiz Return 127 Continue CLE - Creative Learning Exercise (1 Minutes) Please take just one minute to relax ... feel well and confident ... to make the best use of the program ... to enjoy it ... and to remember everything! OK ...? 128 1. Study - Systems and Standards (Total time - 20 Minutes) Glossar Help Quiz Return 129 Continue 1.1 Introduction Study carefully to relate each point to your own practical experience ... Review the glossary … for a minute ... Glossar Help Quiz Return 130 Continue Question 33. The wages of an inspector of production in a factory should usually be treated as: a. direct labour b. part of material cost c. indirect labour, unless conveniently associated with a unit of production d. manufacturing overhead, even if it can be conveniently associated with a unit of production c 131 1.2 Cost System Objectives It is difficult for a single cost system to achieve all these objectives equally effectively: a. Compute product cost as an aid to pricing b. Value work in process c. Control costs by responsibility Determine the volume of activity and management requirements before deciding upon the appropriate system. Relate the cost of the system (or systems) to their value to management. Glossar Help Quiz Return 132 Continue 1.3 Product Cost Product cost is exactly what we define it to be. Computed in terms of labor, material and overhead. Direct costing defines product cost as: direct cost clearly associated with the product. Definite but fails to include all overhead costs. Full costing defines profit cost as both direct and indirect (allocated) overhead cost. Appears to be definite but in reality includes many estimates and assumptions. Always question the assumptions underlying product 133 cost. Question The total cost of a new machine purchased during the year is normally a. b. c. d. direct material manufacturing overhead selling and administrative overhead something else d Glossar Help Quiz Return 134 Continue 1. 4 Contract, Job & Batch Costing a. In contract costing, the unit of cost is one contract. labor, material and some other costs are direct contract costs. General overhead ,may be allocated on some basis. Profit on contracts may be taken during or at the end of the contract. b. In job and batch costing the unit of cost is one job or batch of jobs. Direct and indirect costs are charged. Sometimes selling and administrative overhead charges are allocated as a percentage of manufacturing cost. 135 1. 4 Contract, Job & Batch Costing NOTE: Allocation of overhead costs on the basis of sales or previously accumulated costs is adding one estimate to an other and may not produce a useful result. Such total costs should be treated with considerable skepticism. Glossar Help Quiz Return 136 Continue 1. 4 Contract, Job & Batch Costing c. Control of costs in contract, job and batch costing is by comparison of estimated cost against actual cost to indicate: 1. Profitability 2. Efficiency 3. Accuracy of estimating procedures Glossar Help Quiz Return 137 Continue 1. 4 Contract, Job & Batch Costing d. Try to use standard costs and rates in computing contract, job and batch costs. Standard rates are simpler and standard costs are a better measure of efficiency. Analyze the variance between actual and standard cost into price, efficiency and volume variances. Avoid actual or average rates; they are not more useful than standard rates. 138 1. 5 Output Costing With only one product we have output costing. Divide each cost by the volume of output for the period. To measure efficiency: compare actual against standard. Glossar Help Quiz Return 139 Continue Question The depreciation of the chief executive's motor car is normally: a. b. c. d. direct material manufacturing overhead selling and administrative overhead indirect material c Glossar Help Quiz Return 140 Continue 1. 6 Process Costing Suitable for continuous production flow with final products resulting from a sequence of operations or processes. Output of one process is the input of the next. Cost collected by period for each process and the unit of cost of each process computed by dividing the total process cost by the output (like output costing). System is in effect output costing for each process in a series which together form a production cycle. 141 1. 6 Process Costing The measure of efficiency in process costs is the same as for output costing: actual against previous cost, standard or budget. use standard as much as possible. Glossar Help Quiz Return 142 Continue 1. 7 Standard Costing The best performance target is the standard cost computed by engineering studies on a standard cost sheet - BUT DRIVEN BY MARKET FORCES TO ACHIEVE CONTINUOUS COST REDUCTION EVERY YEAR!! Glossar Help Quiz Return 143 Continue 1. 7 Standard Costing (Continued) Standard cost accounting provides engineering standards of product cost and allows variances with actual cost to be associated with price, efficiency and volume analysis. "Backflush" accounting uses standards to simplify accounting for work in progress and finished goods. The best performance target should be the standard cost from engineering studies on a "Standard Cost Sheet" indicating: 1. standard hours at standard labour rate 2. standard material quantities at standard costs 144 3. standard overhead allocations 1. 7 Standard Costing (Continued) The standard cost system is only as good as the standards set each year. Product cost is standard cost. Standards are set by the engineering department together with purchasing, personnel and operating managers. They are not normally changed during the year. 145 1. 7 Standard Costing (Continued) Variances are developed not by products but by departments responsible for operations, in terms of: 1. price - difference in actual and standard price for the actual quantity purchased 2. efficiency - difference between actual quantity of material and labour used 3. volume - difference in fixed overhead due to actual volume being more or less than standard. 146 1. 7 Standard Costing (Continued) Do not change standards too frequently: associate variances with managers responsible; control the "material" (significant) variance very carefully. Some multi-nationals are beginning to set revised (lower) standard costs every year, with "market" pressures for lower costs" rather than from what engineers say is "necessary"; this is to motivate engineers and managers towards continuing efforts in cost reduction, every year! Glossar Help Quiz Return 147 Continue 1. 7 Standard Costing (Continued) Standard cost reports show total sales, standard cost of sales, standard gross profit, variances (price, efficiency and volume), to show actual gross profit. Departmental reports analyze operational inefficiencies in terms of price, efficiency and volume. Variances may also be due to: poor standards, poor accounting, changes in product mix. 148 Glossar Help Quiz Return Continue 1. 7 Standard Costing (Continued) “Backflush" cost accounting is a new development, which uses standard accounting for work in progress and finished goods, and relies heavily on physical controls of efficiency e.g. number of defective parts, waste quantities etc. Product cost then becomes direct material plus conversion costs, to achieve the finished product. Glossar Help Quiz Return 149 Continue 1. 7 Standard Costing (Continued) Now write down and justify the answers to the following questions (true/false): 1. Every manufacturing enterprise could have better cost accounting with standard costs. 2. Price variances are usually due to purchasing inefficiencies. 3. Standards should be changed frequently to ensure that the are accurate. 4. Standards used (in the past) to reflect engineering values rather than competitive market needs. 5. Standard cost accounting enables variances to be analysed into price, efficiency and volume causes. 6. Backflush accounting is more complex than normal 150 standard cost accounting. 1. 7 Standard Costing (Continued) Answers: T F F T T F Glossar Help Quiz Return 151 Continue 1. 8 Cost and Control a. Compare actual cost against standard to determine variances; analyze the causes. b. Determine who is responsible for the variance and take corrective action; motivate managers to achieve targets in the future. c. Revise standards annually or every two years. Do not revisetoo often because of paperwork. Control variances closely. d. Periodically check with special case studies the actual product costs; determine the relevance of the standards to reality. e. Do not accept the standard cost without checking regularly onvariances and the reliability of the 152 standards. 1. 8 Cost and Control Answers: F F F T T Glossar Help Quiz Return 153 Continue 1.9 Choice of Cost System a. Move towards standard costing and variances in terms of price, efficiency and volume PLUS the MARKET NEED to achieve continuous cost reduction every year. b. Choose the most appropriate cost system (with standards) by selecting the unit of production appropriate to the industry and company. BENCHMARK your costs with competitors. c. Introduce standard rates for materials, labor and overhead -do not try to use actual rates. 154 1.9 Choice of Cost System (Continued) d. Consider the cost of the system in relation to its value to all levels of management. e. Renew re-think and revise the system regularly based upon INTERNAL RIGOROUS RESEARCH IN THE COMPANY, with all levels of management. The system gets rusty and efficient unless you do "Preventive Maintenance". Glossar Help Quiz Return 155 Continue 1.9 Choice of Cost System (Continued) f. With highly automated production with little labor and high overheads (i.e. labor/overhead rates of 300% plus) consider using ABC either in the main stream or (more economically) ONLY FOR special studies as needed, while keeping the system uncomplicated - so that managers will understand it. Glossar Help Quiz Return 156 Continue Question Dividends and income tax payable by a company are normally: a. b. c. d. direct labour manufacturing overhead selling and administrative overhead something else d Glossar Help Quiz Return 157 Continue 1. 10 Activity Based Costing (ABC) ABC recognizes that with increasing automation, direct labor may be only 10% of manufacturing cost and thus other "cost drivers" should be used to allocate overhead cost to products. ABC is justified when management is not motivated by other cost control systems and there is significant variation in: product volume, mix, size, complexity, materials, set-up, parts etc. such that direct labor or machine hours are not good "cost drivers". 158 1. 10 Activity Based Costing (Continued) ABC starts by defining the critical activities that "add value"; it then defines "cost categories" and "cost drivers" to allocate overhead to product cost. Product cost then changes from: direct material plus direct labor plus overhead, to material plus a series of conversion costs. This avoids the traditional overhead allocation based on direct labour or machine hours, and tries to focus management attention on activities that "add value" to the product, with a series of "cost drivers e.g. number of parts, number of set-ups, automated operation per part, manual operation per part etc. 159 1. 10 Activity Based Costing (Continued) Simple example: Labour based cost: Direct materials per unit Direct labour Manufacturing ovd. @ 250% DL Manufacturing cost per unit Activity based cost (ABC): Direct materials per unit Materials handling 70 parts @ ECU.30 Machining 2 hours @ ECU 34.00 Assembly 70 parts @ ECU 1.90 Inspection 1 unit @ ECU 20.00 Manufacturing cost per unit ECU 400.00 100.00 250.00 750.00 ECU 400.00 210.00 68.00 133.00 20.00 642.00 160 1. 10 Activity Based Costing (Continued) In highly automated manufacturing direct labour may be only 5% of manufacturing cost and thus inappropriate for overhead allocation. Where different products and volumes require special setups, direct labour based cost drivers tend to: a. under-cost small complex runs (many different parts) and b. over-cost simplified (standardized parts) high volume products. 161 1. 10 Activity Based Costing (Continued) Write down and justify the answers to the following questions (true/false): 1. Part No. 111 costs ECU 10 and can be used for only one product, is cheaper than part No. 112, which costs ECU 12 but can do the same job in all of the product range. 2. JIT and ABC always go together. 3. For most manufacturing enterprises ABC is now better than labour based cost accounting. 4. For relevant cost analysis ABC probably gives better data than labour based cost accounting. 5. Cost reduction is motivated by ABC. 162 1. 10 Activity Based Costing (Continued) Answers: F F F T T Glossar Help Quiz Return 163 Continue Question If a cost center has direct labour of ECU 2000 against specific overhead of ECU 4000 and a share of general manufacturing overhead of ECU 1000, the overhead rate for the cost center is: a. b. c. d. 100% of the direct labour cost 200% of the direct labour cost 250% of the direct labour cost 40% of the direct labour cost c Glossar Help Quiz Return 164 Continue Question In computing the total cost of each productive cost center, we must take the cost of each service cost center and allocate it to all: a. b. c. d. productive cost centers equally all productive cost centers on a fair basis cost centers equally appropriate cost centers on a fair basis write down your answer and then ... d. … and now … on we go to the cases ... 165 2. Case Studies (Total time - 20 Minutes) Glossar Help Quiz Return 166 Continue 2.1 Instructions 1. Study each case study which follows. 2. Respond intuitively ... in ONLY three minutes ... in writing ... 3. Then check with our answer ... make SPECIFIC NOTES of what you missed ... and think about ... WHY ... VERY IMPORTANT ... WHY ... you just did not think about it … although you really knew it ... 4. Then on to the next minicase ... to do much better ... 167 2.2 Case: Millard The installation of a new cost reduction program in a large textile mill is resisted by old line managers. They have resisted change for several years and have been a constant source of embarrassment to the CEO. The informal leader of the old line managers is presently on vacation. The CEO believes this may be an opportune time to rapidly force the change through. a win-win solution. Question: Do you agree with the CEO's strategy? Glossar Help Quiz Return 168 Continue 2.2 Case: Millard OUR ANSWER: Yes. if the old line managers have a reputation and record for resistance to change it is unlikely that further discussion with them will be of any benefit. The absence of the informal leader presents an opportunity that may not occur for some time. If the change is forced the through now the other old line managers may give in and accept the change. Glossar Help Quiz Return 169 Continue 2.3 Case: Pat Pipper Company manufactures industrial tools in a variety of sizes and patterns. It's "actual" costing system uses labor and manufacturing overhead rates computed each month. These rates are also used to estimate for new jobs. Costs are not available until four weeks after the month end and this delays cost reports and job estimates. Furthermore in slack months the overhead rate is very high and customers complain about widely different estimates based on "cost" for the same type of job in different months. What should be done? 170 2.3 Case: Pat Pipper OUR ANSWER: Do not calculate monthly rates for labor and overhead. Use standard annual rates for the whole year. Eliminate changes in job estimating due to heavy or light activity in a particular month. Avoid excessively "pseudo-accurate" cost data. Speed up the monthly cost data. Use special rates for estimating on new jobs. Price should depend finally on the market not the cost. 171 2.3 Case: Dave Rave The company accountant set up a new costing system but could not decide what was "direct labor" for operating departments producing and assembling a variety of small machines. Foremen? Inspectors? Machine operators processing parts? Assembly workers? Inventory control clerks? Storekeepers? What is direct labor? What do you advise? 172 2.3 Case: Pat Pipper OUR ANSWER: Direct labor can conveniently be associated a unit of production without arbitrary allocation. Items 3 and 4 are clearly direct labor; the others are overhead. Particular production systems and a limited product range may allow other solutions. Glossar Help Quiz Return 173 Continue 2.4 Case: Bob Action KEY CASE !!! Company produced automotive parts. There was heavy competitive pressure to cut costs and prices as the manufacturing processes became more automated with great variation in product volumes, set-ups, quality control etc. Product cost was computed for labour, materials and a general rate for manufacturing overhead based on 500% of direct labour. As a cost reduction program, consultants were asked to classify the products on criteria of: market, quality and cost. Class I products would continue to be manufactured, Class II would be reviewed every quarter, and Class III would be out-sourced and eventually dropped. Product X which was about 33% of the total sales, was classified as Class III. Question: Is this a good decision? What effect on the cost of other products? What do you suggest for the future? 174 2.4 Case: Bob Action OUR ANSWER: No. Ousourcing may not be justified! Cost data based on 500% overhead rate is not valid for make v buy decisions. Need to compute the "contribution" of Product X before outsourcing, since fixed costs will be loaded on to other products. Need ABC for better cost data. Fire the consultants! 175 2.5 Case: Brongolf Truck Company manufactured truck bodies to order. Each job was similar but had differences to suit customer preferences. Job cost system used. Control by comparing actual against estimate. Main competitor was using standard costing. Should we change ? How? 176 2.5 Case: Brongolf Truck OUR ANSWER: Definitely yes! First standardize production parts and sub- assemblies as far as possible (what are competitors doing?). Then introduce standard rates for labor and materials. Products do not have to be the same for standard costing. Work up standard cost sheets for each product before introducing the system. Standard costing provides better data for both management control and estimating. Variances between actual and standard are best analyzed by: price, efficiency and volume. 177 2.6 Case: Heavy Mac Company was experiencing very heavy losses due to fall-off in the market and subsequent low production levels. Cost reduction program was instituted and each manager was asked to suggest maximum cost savings which could be conveniently made now. Managers responded with savings of about 2%. What to do about cost reduction? Glossar Help Quiz Return 178 Continue 2.6 Case: Heavy Mac OUR ANSWER: Analyze the structure of costs to set a target of potential savings. Cost reduction in crisis situations can never be entirely "voluntary". Set cost reduction targets of 20% to 40% to indicate the kind of "cost cut" required from each manager, and then let him decide how to achieve it. Be firm. Managers tend to allow and protect activities that are not at all absolutely necessary, due to EI (emotional investment). They need pressure to keep 179 operations efficient. Change some managers too? 2.7 Case: Andremer Company set up a standard costing systems only three years ago and (June 1997) discovers rather high variances in price, efficiency and volume. CEO wants to revise all the standards now and continue to change them each month until the year end in December 31, 2000, so that variances become insignificant. Should the Company change its standards now? Glossar Help Quiz Return 180 Continue 2.7 Case: Andremer OUR ANSWER: Do not change the standards until the end of the year. In the meantime control the variances very carefully. Changing standards involves a lot of effort and is not justified more than once a year. Maybe variances really do reveal production inefficiencies. However, when using standard costs for decisionmaking, remember to consider the effect of significant variances on product cost. 181 2.7 Case: Miguel For more accurate costing the controller increased the number of cost centers from 6 to 48. Typical range of overhead rates under the new system was: Cost Center 35 36 37 Overhead Rate 116% 118% 120% General manager had some doubts about the new system but felt unqualified to comment because he was not an accountant. What do you think? 182 2.7 Case: Miguel OUR ANSWER: Cost centers give more precision to cost accounting but they must be useful to management. No point in having 48 different overhead rates if they are almost the same!! Overhead rates are only estimates. Reduce the number of rates to those that fit the organization and do show significant differences. .. end of thecases ... play them again? ... or on we go ... 183 3. Control and Reporting (Total time - 20 Minutes) Glossar Help Quiz Return 184 Continue 3.1 Instructions 1. Read the notes very carefully. 2. Use the glossary as necessary. 3. Keep personal notes on key points currently relevant to your company. Glossar Help Quiz Return 185 Continue Question Just In Time (JIT) inventory control: a. b. c. d. Is appropriate for all companies. Leads to selection of only local suppliers. Reduces materials handling costs Usually forces suppliers to hold high inventories. c Glossar Help Quiz Return 186 Continue Question Strategic cost control (SCC) starts with the: a. b. c. d. Activities that do not add-value Cost structure of the enterprise Relevant costs Cutting of fixed overheads. b Glossar Help Quiz Return 187 Continue Question Cost reduction is: a. Not always possible, even in the long term. b. Dependent mainly upon cost accountants. c. A continuing routine management responsibility. d. Best done by O & M specialists. c Glossar Help Quiz Return 188 Continue 3.2 Control Concepts a. Set a clear organizational structure of cost, profit and investment responsibility centers. b. Set standards in quantative and non-quantative terms as performance targets. Try to qualify targets but use multiple measures. c. Set up a reporting system for both routine and special reporting, which is fast and accurate enough, for the purpose (but not excessively accurate) and not too slow. Glossar Help Quiz Return 189 Continue 3.2 Control Concepts (Continued) d. Get top management support for rapid action where performance falls below target. e. Set up a free-flow information system whereby information is not filtered before it reaches all levels of management, but goes directly from controller to all managers concerned. Glossar Help Quiz Return 190 Continue 3.3 Reporrting Effectiveness Reports should be effective. They should be "marketed" to managers just like a product to customers, to ensure that they are giving consumer (manager) satisfaction Reports are designed for managers not controllers. Reports must be clear and include comparative and descriptive data preferably in figures and learning pattern form. Glossar Help Quiz Return 191 Continue 3.4 Responsibility Centers Responsibility of managers for cost, profit and return on investment must be clearly defined. Standards of performance must be set (generally but not absolutely) in relation to authority and responsibility . Managers must be subject to rapid follow up by top Management when they fail to meet target. Managers must be judged not only on financial results but on the total job. Meeting the financial target is not necessarily doing the job. Operational profit/net assets employed should produce a return which is ABOVE the Cost of Capital!! 192 Question Waste reduction audit is: a. b. c. d. environmentally necessary technical usually profitable only applicable to manufacturing c Glossar Help Quiz Return 193 Continue 3.4 Responsibility Centers (Continued) Control actual performance against target for: a. Cost centers b. Profit centers c. Investment centers NOTE: All are effective for cost control but b. and c. are more effective for EVA, because they motivate the managers to seek profit and to use resources effectively with a return on assets employed which is ABOVE the Cost of Capital. 194 3.5 Human Problems a. Budget and cost targets are devices to achieve objectives in an organization. b. Cooperation is the key. Willingness to participate and become involved discourages individual and group opposition to Top Management. c. People generally say that they do no like targets or budgets but in practice such targets help people - and give them great satisfaction. Glossar Help Quiz Return 195 Continue 3.5 Human Problems (Continued) d. Motivation is vital. Help managers and workers to reconcile head office, local and personal priorities. Motivation is complex, but in the long term: challenge, responsibility and achievement are effective! Similarly trustworthiness, trust, empowerment and alignment, can provide a motivating organizational environment. NOTE: Other methods may achieve the results to survive today without developing anyone for the future! (i.e. fear, money and KITA) 196 3.6 Cost Reduction Every cost can be reduced over time by: a. b. c. d. Economy Technological advance Cutting out operations Planning Compare activity five years ago to activity today, to indicate the past potential for cost savings. Then treat future cost saving as a normal part of management not an exceptional operation. Glossar Help Quiz Return 197 Continue 3.6 Cost Reduction (Continued) Costs grow naturally unless specific efforts are made to reduce them. Staff should not be "happy" but should be motivated towards meeting their personal needs, with increasing efficiency and effectiveness. Glossar Help Quiz Return 198 Continue 3.7 Cost Reduction Routine Develop the attitude of cost control and cost reduction every year! Budget cost reductions every year. Make critical examination to consider systematically the application of the following concepts to each area of operations: a. b. c. d. Elimination Combination Changing sequence Simplification Revise standards to enforce technical improvements every year! Glossar Help Quiz Return 199 Continue 3.7 Cost Reduction Routine (Continued) Set up cost reduction teams using the tools of value analysis, O&M, operational research, waste reduction audit, strategic cost management etc. top cut costs. Use a creative approach to cost cutting and avoid routine blocks. Lateral thinking and brain storming are particularly useful for developing new ideas to cost control problem solving without EI (emotional investment). Glossar Help Quiz Return 200 Continue 3.8 Cost Reduction - Crash Programs Financial crises lead to crash programs for "restructuring", re-engineering, cost reduction etc.: a. Less essential departments - eliminated b. Reduction of staff by a flat 20% - forces managers to reconsider priorities. c. Action teams with specific financial targets achieve "miracles" in cost reduction. d. Cost reduction done quickly so that staff may readjust to the new situation. e. Strategy of "cost surgery" is not to continue an insecure position too long, but to cut rapidly and clearly, so as to re-establish CONFIDENCE in the 201 company. 3.9 Types of Reports a. Cost statements may show: Cost of each job or unit of production or product group. Overhead cost of one section or departments Cost of the whole business Operating results of divisions or the whole business. b. Timing of reports relates to ability of managers to control operations and make decisions - to actually do something with the data. Glossar Help Quiz Return 202 Continue 3.9 Types of Reports (Cont.) c. Reports indicate actual cost against a (one only) standard, not several different standards. d. Reports signal significant exceptions rather than every item. e. Cost reports should show: 1. What is significant 2. How figures compare with standard of performance 3. What were the cause of significant differences 4. Who is responsible 5. What action should be taken. 203 3.10 Functions of the Controller a. Controller is the key accounting manager in the company; unless he is part of the management team he becomes a scorekeeper. b. Engineers may be better controllers than accountants because they are not prejudiced by the attitudes of auditing and accounting. Glossar Help Quiz Return 204 Continue 3.10 Functions of the Controller (Continued) c. Controller functions include: 1. Design and planning control systems (often with consultants) with periodic RESEARCH, revision and rethinking to meet developing needs. Note: No system works effectively forever because the environment changes in terms of: technology, economy, policy, education, sociology, politics etc,. therefore the strategy organization and control systems must change. 205 Question Cost reduction can usually be achieved by all of the following except: a. b. c. d. elimination direct costing combination simplification b Glossar Help Quiz Return 206 Continue Question Continuous cost reduction programs are necessary because: a. b. c. d. we need more profit managers are careless costs grow naturally over time taxes are increasing c Glossar Help Quiz Return 207 Continue 3.10 Functions of the Controller (Continued) 2. Information recording, storage and retrieval. 3. Reporting 4. Aid to mangers in developing and using the data effectively - they are his "customers"! 5. Encouraging an organizational environment in which the control system functions creatively and NOT defensively. Glossar Help Quiz Return 208 Continue 3.10 Functions of the Controller (Continued) NOTE: Controller should encourage cost control and reduction as a key factor in avoiding waste of resources and achieving the objectives of EVA for ALL of the STAKEHOLDERS ... customers, employees, owners, suppliers, managers, TU's, NGO's, government, community etc. Glossar Help Quiz Return 209 Continue 3.11 Cost Control and Reduction Cost reduction on an ad-hoc basis can be only minimally effective. Set up a five year planning system for effective use of resources. Integrate the cost control and budgetary system. Think of cost reduction in terms of total management control - rhythmic, continuing integrated operation. Create an attitude of mind for cost reduction, a continual seeking for better standards of performance. Cost reduction is not really a technical problem at all - it is a HUMAN PROBLEM!!! 210 3.12 Waste Reduction Audit Waste reduction audit (WRA) investigates material inputs and outputs for each process, to identify waste and achieve cost savings by waste reduction, re-use and recycling (Exercise later). WRA is usually very profitable! Glossar Help Quiz Return 211 Continue 3.13 Strategic Cost Control Strategic cost management (SCC) starts with the cost structure of the enterprise in terms of fixed and variable costs to identify and reinforce only those activities that "add value" (EVA) to the operations of the enterprise It creates environmental motivation within the organization which motivates managers to seek higher levels of cost efficiency and effectiveness. Glossar Help Quiz Return 212 Continue Question Cost reports may be more useful in controlling costs if such reports are submitted: a. b. c. d. annually with absolute accuracy semi-annually monthly with absolute accuracy rapidly with reasonable accuracy d Glossar Help Quiz Return 213 Continue ... and that ends the study ... do it again? ... ... or on we go .... are you ready ...? Glossar Help Quiz Return 214 Continue 4. Key Learning Points (Total time - 20 Minutes) Glossar Help Quiz Return 215 Continue 4.1 Instructions Relax ... but study carefully. Read each note with your partner ... with emotion ... use a variety of tones to try to convince your the partner (do it alternately) ... show how each point is ... valid ... practical ... related by example to you your ownexperiences ... Review the glossary as necessary. Glossar Help Quiz Return 216 Continue Question If we buy goods for ECU 4 and sell half of them immediately for ECU 6, retaining the remainder for sale later, our profit to date is: a. b. c. d. ECU 2 ECU 4 ECU 8 impossible to compute … now write your answer and then click for ours ... b 217 4.2 Cost Reduction and Cost Control Initiatives Cost reduction is a key objective of cost accounting and control, with new CCI's (Cost Control Initiatives) becoming continually evident. Every cost can be reduced over time by: economy, technological advance, cutting operations and planning. Glossar Help Quiz Return 218 Continue 4.3 Opportunities Compare operations five years ago with today, to indicate the past potential for cost savings. Then treat cost saving as a normal part of management. Costs grow naturally unless controlled. Managers should not be "happy" but motivated towards cost reduction. Glossar Help Quiz Return 219 Continue 4.4 ABC as a Motivator Activity based costing (ABC) recognizes that with increasing automation, direct labour may be only 10% of manufacturing cost. Thus other "cost drivers" should be used to allocate overhead, to get a more useful product cost, which motivates managers ... Glossar Help Quiz Return 220 Continue Question 7. The system of cost accounting chosen for a particular business should: a. be the same as that for other firms in the same industry b. relate to the product c. relate to the organization of the business d. relate to the product and organization of the business … now write your answer and then click for ours ... d 221 4.4 ABC as a Motivator (continued) ABC motivates managers to reduce "non-value-added" activities in: design, purchasing, receiving, storage, handling, inspection, processing etc. using "bench-marking" and reengineering techniques. ABC is justified when management is not motivated by other cost control systems and there is significant variation in: product volume, mix, size, complexity, materials, set-up, parts etc. such that direct labor or machine hours are not good "cost drivers". 222 4.5 JIT as a Motivator Just In Time (JIT) inventory control by major companies reduces inventory holding and handling charges, through managed supplier relationships. Glossar Help Quiz Return 223 Continue 4.6 Standard Costing as a Motivator Standard cost accounting (SCA) provides engineering standards of product cost and allows variances with actual cost to be associated with price, efficiency and volume analysis. Standards used to be set by engineers ... now the market tells the engineers what the standard must be!! "Backflush accounting" uses standards to simplify accounting forwork in process and finished goods, and relies heavily on physical controls of efficiency e.g. number 224 of defective parts, waste quantities etc. 4.7 Waste Reduction Audits as a Motivator Waste reduction audits (WRA) investigate material inputs and outputs for each process, to identify waste and achieve cost savings by waste reduction, re-use and recycling. WRA is profitable - since waste = inefficiency! Waste is a resource ... in the wrong place! Glossar Help Quiz Return 225 Continue 4.8 Strategic Cost Control as a Motivator Strategic cost control (SCC) starts with the cost structure of the enterprise in terms of fixed and variable costs to reinforce only those activities that "add value" to the operations of the enterprise. EVA!!! It creates environmental motivation within the organization which motivates managers to seek higher levels of cost efficiency (doing things right) and effectiveness (doing the right things). Glossar Help Quiz Return 226 Continue 4.9 Overall THE KEY TO COST REDUCTION IN BOTH MATERIALS AMND SERVICES IS MANAGEMENT MOTIVATION ... EVERY COST CAN BE REDUCED ... WITH TECHNOLOGY ... WITH TIME ... AND ... WITH ... CREATIVE MANAGEMENT ... Glossar Help Quiz Return 227 Continue Question Cost reduction can usually be achieved by all of the following except: a. b. c. d. elimination direct costing combination simplification … now write your answer and then click for ours ... b Glossar Help Quiz Return 228 Continue Question 10. Continuous cost reduction programs are necessary because: a. we need more profit b. managers are careless c. costs grow naturally over time d. taxes are increasing … now write your answer and then click for ours ... c Glossar Help Quiz Return 229 Continue 5.Learning Maintenence (Total time - 20 Minutes) Glossar Help Quiz Return 230 Continue Question 19. A cost driver is: a. b. c. d. An activity based method of allocating overhead A fully qualified chauffeur. Anything except direct labour A part number. a Glossar Help Quiz Return 231 Continue 5.1 Overall … so much for the study ... and now for a little CLE … before the the test …and the lunch ... Glossar Help Quiz Return 232 Continue 5.2 Relax and Review 1. Now is the time to review the morning … 2. Relax ... close the eyes and think about ... what you have learned was it hard? ... fun? ... what difficulties# are you beginning to experience and overcome ... D above all, how you "feel about the learning" at this 5 particular moment? 3. Did the partner help? … and so on we go ... 233 5.3 Post-test - just for fun … NOW A LITTLE POST-TEST TO SEE HOW MUCH YOU HAVE LEARNED ABOUT THE AREA AT THE END OF THE PROGRAM ... CHOOSE ABOUT 20 QUESTIONS ... AT RANDOM ... SPEND ONLY 15 MINUTES ... FOUR HOURS ALMOST GONE ... TO COMPLETE THE WHOLE PROGRAM IN A MORNING! Click on quiz below … READY ... STEADY ....GO ... Glossar Help Quiz Return 234 Continue 5.4 Learning Maintenance Now for Learning Maintenance ... to retain the learning achieved ... from today ... would you ... please ... take a little time each day to: a. Print the text from file LM.doc (Word Arial 12 point. b. Trace the program learning book: Basic Cost Accounting - Boland (Hodder- Headline) or a CAI version awailable from us. on request. c. Play the Learning Recall tape (audio - 30 minutes) available from us on request. Glossar Help Quiz Return 235 Continue 5.4 Learning Maintenance (continued) d. Use this program for: 1. EXERCISES - three challenges ... 2. REPETITION OF PART I AND PART II at high speed in 37 minutes. 3. GLOSSARY - review 4. QUIZ - do the full quiz of 100 questions. Glossar Help Quiz Return 236 Continue Question The key justification for ABC is usually: a. b. c. d. A new child A new controller. A new automation A new computer c Glossar Help Quiz Return 237 Continue 5.5 Final Notes 1. Do you remember the objectives of the program ... way back : a. To use the language and concepts of cost control and to explore the potential of outsourcing for continuous cost redcuction. b. To compute the cost of products, services and organizational units. c. To interpret cost data and cost accounting reports. d. To identify CCI's (Cost Control Initiatives) in the current operations of the organization e. To motivate further study in the future. 238 5.5 Final Notes (Continued) 2. Did you achieve them? Are you not a little surprised by … how well you could learn ... with the right partner and approach .... you did it all yourself ... well done!! Glossar Help Quiz Return 239 Continue 5.5 Final Notes (Continued) 3. You will retain and expand the KSA (knowledge, skills and attitudes) that you have acquired from the program … you do the "Learning Maintenance Routine" … and you also seek out every opportunity to use what you have learned ... every day ... Glossar Help Quiz Return 240 Continue 5.5 Final Notes (Continued) 4. AGL (Autonomous Group Learning) programs are group-based 2/3 day management training seminars designed by ex-professors from INSEAD/IMD/GSB Cranfield, and have been used in over 20 countries around the world in several languages for over 50,000 managers … ... designed to be intensive ... but to be fun ... Glossar Help Quiz Return 241 Continue 5.5 Final Notes (Continued) 5. That is about enough for now ... except … Read the WSJ (Wall Street Journal) every day ... it is as good as an MBA program in finance. Thank you for working so hard ... For our research on learning efficiency and effectiveness … please send us an email robertboland@wanadoo.fr or to: Chemin Garenne, Prevessin, 01280 France. Glossar Help Quiz Return 242 Continue 5.5 Final Notes (Continued) 6. Good luck with cost control ... send us your mini-cases ... But remember cost control is no good if it destroys the the organization ... … we need to build organizations where good communication ensures effective management … … and where ... Glossar Help Quiz Return 243 Continue 5.5 Final Notes (Continued) … the values of: individual inter-personal managerial organizational - trustworthiness trust empowerment, and alignment ... … become the "norms" of the organization ... and when these are the "shared values" of all stakeholders ... then cost control becomes easy ... because everyone is motivated ... everyone cares ... 244 5.5 Final Notes (Continued) 7. So good luck to you … and bye for now ... Dr Bob Boland and team September 2000 P.S. The exercises are a challenge .. for another day ... Glossar Help Quiz Return 245 Continue 6. Exercises (Total time - 60 Minutes) Glossar Help Quiz Return 246 Continue 6.1 Waste Reduction Audit Waste reduction audit (WRA) investigates material inputs and outputs for each process, to identify waste and achieve cost savings by waste reduction, re-use and recycling. WRA is essentially a "materials balance" conducted at an individual industrial facility, to see what comes into the plant, to see what goes out, and to make sure that resources are not being wasted. The "materials balance" demonstrates the opportunities for reducing the use of resources: water, chemicals, 247 materials, gases, energy etc. 6.1 Waste Reduction Audit Waste and cost reduction is achieved by: changes in materials, processes, products, recycling and on/off-site disposal arrangements, and above all by better "housekeeping". WRA is a highly cost-effective technique which follows material inputs into the production process and accounts for them quantatively, in any form (solid, liquid, air) to identify losses due to waste which can then be reduced. The "Phases" of a WRA are described in Exhibit A (which follows). 248 6.1 Waste Reduction Audit In a new area start with pilot project with five enterprises, and carefully DEMONSTRATE that WRA can be cost effective and profitable to both the "highly efficient" and "less efficient" companies. Advantages - often immediately profitable for the enterprise and most appropriate at plant level. Disadvantages - some changes may require excessive capital investment at high risk; not a substitute for annual external environmental compliance auditing. Glossar Help Quiz Return 249 Continue 6.2 Phases of WRA A. PHASE 1 - PRE-ASSESSMENT: 1. Audit focus and preparation. 2. Listing unit operations 3. Constructing process flow diagrams Glossar Help Quiz Return 250 Continue 6.2 Phases of WRA B. PHASE 2 - MATERIAL BALANCE: PROCESS INPUTS AND OUTPUTS 4. Determining inputs 5. Recording water usage 6. Measuring current levels of waste reuse/recycling 7. Quantifying process outputs 8. Accounting or waste water 9. Accounting for gaseous emissions 10. Accounting for off-site wastes 11. Assembling input and output information for unit operations 12. Deriving a preliminary material balance for unit operations 13. Evaluating the material balance 14. Refining the material balance 251 6.1 Phases of WRA C. PHASE 3 - SYNTHESIS 15. 16. 17. 18. 19. Examining obvious waste reduction measures Targeting and characterizing problem wastes Segregation Developing long term waste reduction options Environmental/economic evaluation of waste reduction options 20. Developing and implementing an action plan: reducing wastes and increasing production efficiency Glossar Help Quiz Return 252 Continue 6.1 Waste Reduction Audit Write the answers to the following questions (true/false): 1. WRA confirms the environmental concept that pollution prevention always pays. 2. Many multi-national companies are achieving significant cost savings through continuous WRA's. 3. Cost reduction in WRA is achieved by changes in materials, processes, products, and recycling. 4. Significant waste and cost reduction can be achieved with improved "housekeeping". 5. When governments introduce PPP (polluting party pays) legislation, then WRA will be profitable both 253 for business and environment. 6.1 Waste Reduction Audit Answers: F T T T T Glossar Help Quiz Return 254 Continue 6.2 Strategic Cost Managewment Strategic cost management (SCC) starts with the cost structure of the enterprise in terms of fixed and variable costs to identify and reinforce only those activities that "add value" to the operations of the enterprise. SCC seeks motivating "cost drivers" for these critical "added value" activities thereby seeking "competitive advantage" for the enterprise in the market. Under SCC cost accounting should be action-oriented with "timely data" to support cost reduction by: scorekeeping, focussing attention on critical areas and providing relevant data to assist in problem solving. 255 6.2 Strategic Cost Managewment Such timely "feedback" motivates cost reduction by change of goals, methods, forecasts, processes, rewards and it stimulates managers to find new alternatives (CCI's). SCC sets a clear organization structure of cost, profit and investment responsibility centers. It sets standards and reporting with a "free-flow information system" whereby information is not "filtered" before it reaches all levels of management, but goes directly from the controller to the managers concerned. Glossar Help Quiz Return 256 Continue 6.2 Strategic Cost Managewment SCC creates "environmental motivation" within the organization which motivates managers to seek higher levels of cost efficiency and effectiveness. In SCC the key to cost accounting, control and reduction is "management motivation". Special studies of the cost structure of a product may reveal useful data for management decision-making, such as the cost analysis which tries to associate all costs (from research to distribution) very directly with a particular product or product group: Glossar Help Quiz Return 257 Continue 6.2 Strategic Cost Managewment Variable Fixed R & D - ECU 20 60 Design 15 35 Manufacture 90 30 Marketing 30 15 Distribution 25 10 Total product cost 250 150 Glossar Help Quiz Return Total 80 50 120 45 35 400 258 Continue 6.2 Strategic Cost Managewment Write down and justify (true/false): 1. The critical issue in strategic cost accounting is to identify the critical activities that add-value. 2. Under SCC cost control reports may have to be delayed until six weeks after the month end, to ensure that they are "absolutely accurate" because "inaccurate cost data is dangerous". 3. Company buys containers but the normal supplier quotes price increases of 25%; the company now has at least seven alternatives courses of action. 4. Under SCC the analysis of the cost structure of an enterprise, may indicate whether ABC would be more appropriate than labour based cost accounting. 5. Strategic cost accounting requires both routine cost reports and special cost analyses for particular purposes. 259 6.2 Strategic Cost Managewment Answers: T F T T T Glossar Help Quiz Return 260 Continue 6.3 Cost Reduction Programs Every cost can be reduced over time by: economy, technological advance, cutting operations and planning. Compare activity five years ago with today to indicate the past potential for cost savings. Then treat cost saving as a normal part of management. Costs grow "naturally" unless controlled. Managers should not be "happy" but "motivated towards increasing efficiency. Glossar Help Quiz Return 261 Continue 6.3 Cost Reduction Programs Develop attitudes for cost control and reduction every year. Budget for cost reduction every year. Examine each area of operations for possible: elimination, combination, changing sequence and simplification. Revise standards to enforce technical improvements every year. Glossar Help Quiz Return 262 Continue 6.3 Cost Reduction Programs Set up cost reduction teams using such tools as: O & M, operations research, ABC, JIT, standard costs, strategic cost management etc. to cut costs. Use a creative approach to avoid routine blocks; use lateral thinking and brain storming to develop new ideas for cost control problem solving. Glossar Help Quiz Return 263 Continue 6.3 Cost Reduction Programs Other cost reduction techniques include: 1. New standard costs - related to market needs rather than engineering, thus requiring simplification and change in: materials, number of parts, number of set- ups, processes, products, packaging etc. 2. Direct labour and overhead cutting by adopting increased automation. Glossar Help Quiz Return 264 Continue 6.3 Cost Reduction Programs 3. Development of profit centers for manufacturing, marketing and sales units, with transfer prices to motivate "profit orientation" 4. Strategic purchasing management to get benefit from "make v buy" opportunities from design to distribution of all products. Glossar Help Quiz Return 265 Continue 6.3 Cost Reduction Programs Cost reduction may use the "six C's" approach involving: 1. Controls - timely reporting of actual and against target 2. Compensation - reward and punishment systems that provide economic incentives 3. Change process - welcome for change in materials, processes, plant, products, marketing, distribution and disposal of products Glossar Help Quiz Return 266 Continue 6.3 Cost Reduction Programs 4. Continuous education for management to stimulate new ideas and ways of thinking about problems 5. Champions - publication of results by specific units that achieve exceptional results. 6. Commitment - to cost reduction every year as a normal task of every operating manager Glossar Help Quiz Return 267 Continue 6.3 Cost Reduction Programs Cost accounting should be action-oriented with "timely data" to support cost reduction by: scorekeeping, focussing attention on critical areas and providing relevant data to assist in problem solving. Such timely "feedback" motivates cost reduction by change of: goals, methods, forecasts, processes, rewards and it stimulates managers to find new alternatives (CCI's). Glossar Help Quiz Return 268 Continue 6.3 Cost Reduction Programs Financial crises may require "crash" programmes whereby: less essential departments are eliminated, staff are reduced by a flat 20% to force managers to rethink activities that "add value". Action teams get specific targets to perform "miracles" of cost cutting, and a strategy of "cost surgery" is to cut rapidly and clearly, so as to quickly re-establish confidence in the organization. Glossar Help Quiz Return 269 Continue 6.3 Cost Reduction Programs For cost reduction programmes the routine cost accounting reports are never adequate. Thus special relevant cost studies and reports must be prepared to help with decision-making. Glossar Help Quiz Return 270 Continue 6.3 Cost Reduction Programs Write down and justify (true/false): 1. Cost reduction is much harder in older industries. 2. Standards set by good engineers should not be changed by market considerations. 3. The five C's are: compensation, champions, change process, continuous training, controls and commitment. 4. Waste reduction benefits the environment and company profits. 5. Management training for cost reduction is "costeffective" in all industries. 6. All fixed costs are variable over time. 7. Cost reduction under financial crisis must be perceived by management as fair. 8. All costs grow naturally over time. 271 6.3 Cost Reduction Programs Answers: F F T T T T T T ... bye for now ... you are doing so well now … … good luck … with all the learning maintenance … … which couldl serve for a lifetime … kindest … BB and Team September 2005 P.S. For help … robertboland@wanadoo.fr Glossar Help Quiz Return 272 Continue