Resource Directory
September 2015
Carroll County
INTRODUCTION
The Masonic Home of Missouri is committed to providing the best possible
services to the Fraternity that will benefit you, your family, as well as your community.
The Masonic Home of Missouri is pleased to present this Directory which was
developed by the Masonic Home of Missouri’s Social Services Caseworker. In this
Resource Directory, you will find helpful information regarding social services in your
community, by agency, organization or business (see disclaimer). Each service or
resource is divided by Masonic Districts and Counties for your convenience.
Please use this information for yourself, a loved one or a friend. If you have any
questions regarding this Directory or the Masonic Home of Missouri’s programs,
please contact the Corporate Office at 1-800-434-9804 or 1-573-814-4663.
DISCLAIMER
The Masonic Home of Missouri does not accept responsibility for errors, omissions, or quality of services
provided by the agencies, organizations or businesses listed in this directory.
IMPORTANT TELEPHONE NUMBERS
ADA Project .................................................................................................. 800-514-0301
Adult & Elder Abuse and Neglect Hotline ................................................... 800-392-0210
All Emergencies-Medical, Fire, Police ......................................................................... 911
Alzheimer’s Disease and Related Disorders ................................................. 800-272-3900
American Cancer Society ............................................................................. 800-227-2345
American Council of the Blind ..................................................................... 800-424-8666
American Diabetes Association .................................................................... 800-343-2383
American Heart Association ......................................................................... 800-242-8721
Arthritis Foundation ...................................................................................... 800-406-2491
Attorney General (Consumer Fraud) ............................................................ 800-392-8222
Autism Society of America ........................................................................... 800-328-8476
Better Hearing Institute ................................................................................. 800-327-9355
Child Abuse Hotline...................................................................................... 800-392-3738
Child Care Resource & Referral ................................................................... 800-743-8497
Dept. of Health and Senior Services Information & Assistance Hotline ..... 800-235-5503
Dept. of Mental Health.................................................................................. 573-751-4122
Dept. of Veteran Affairs-Benefits Information............................................. 800-827-1000
Hearing Aid Help Line.................................................................................. 800-521-5247
Home Health Agency Hot Line .................................................................... 800-345-1453
IRS Tax Information ..................................................................................... 800-829-1040
Medicaid Transportation .................................................. 800-364-7150 or 888-863-9513
Medicare Assistance/CLAIMS Program ...................................................... 800-390-3330
Missouri Bar Lawyer Referral Service ......................................................... 573-636-3635
Missouri Department of Insurance................................................................ 800-726-7390
Missouri Department of Revenue ................................................................. 573-751-4450
Missouri Department of Social Services ...................................................... 800-735-2466
Missouri RX Plan .......................................................................................... 800-375-1406
National Kidney Foundation ......................................................................... 800-622-9010
Parental Stress Hotline .................................................................................. 800-889-4357
Poison Control............................................................................................... 800-222-1222
Shriner’s Hospital ......................................................................................... 800-237-5055
Suicide Crisis Hotline (Missouri) ................................................................. 800-395-2132
IMPORTANT WEBSITES
AARP .................................................................................................. www.aarp.com
American Lung Association ........................................................... www.lungusa.org
Attorney General ............................................................................. http://ago.mo.gov
Autism Society of America .................................................. www.autism-society.org
Brain Injury Association of Missouri ................................................www.biamo.org
Department of Insurance ....................................................... http://insurance.mo.gov
Department of Revenue .................................................................. www.dor.mo.gov
Department of Transportation ............................................... www.modot.org/central
Eldercare Locator ......................................................................... www.eldercare.gov
Elderhostel.................................................................................. www.elderhostel.org
Employee Disqualification List ............................................ www.dhss.mo.gov/EDL
Family Care Safety Registry ............................................... www.dhss.mo.gov/FCSR
Medicare....................................................................................... www.medicare.gov
Missouri Aging Information Network ......................................... www.moaging.com
Missouri Hospice & Palliative Care Association ...................... www.mohospice.org
Missouri Senior Report .............................................. www.missouriseniorreport.org
Missouri Protection & Advocacy Service .............................. www.moadvocacy.org
Missouri RX-State Pharmacy Assistance Program ..................... www.morx.mo.gov
National Council on Aging .............................................................. www.NCOA.org
National Down Syndrome Society....................................................... www.ndss.org
Special Olympics Missouri ................................................................. www.somo.org
State of Missouri .................................................................................... www.mo.gov
United States Postal Service ............................................................... www.usps.com
Vital Records................................................................... http://vitalrec.com/mo.html
Carroll County
TABLE OF CONTENTS
Alphabetical by Organization
Pages
Access II Independent Living Center ............................................................1-3
Alzheimer’s Association, Heart of America Chapter ............................... 4, 5
American Red Cross............................................................................................. 6
Big Brothers Big Sisters ...................................................................................... 7
Care Connection (District III Area Agency on Aging) ............................ 8, 9
County Health Department ........................................................................ 10, 11
Department of Social Services/Family Support Division .................... 12-14
Easter Seals Midwest .................................................................................. 15, 16
Experience Works, Inc. Senior Employment ........................................ 17, 18
Food Bank/Pantry ............................................................................................... 19
Governor’s Council on Disability ................................................................... 20
Habitat for Humanity .................................................................................. 21, 22
Legal Aid of Western Missouri (LAWMO) .......................................... 23, 24
Long Term Care Ombudsman Program......................................................... 25
Masonic Home of Missouri ........................................................................ 26-32
Missouri Division of Workforce Development ...................................... 33-35
Missouri Lions Club ........................................................................................... 36
Missouri Protection and Advocacy Services ................................................ 37
Missouri Valley Community Action Agency (MVCAA).................... 38-41
Missouri Veterans Commission....................................................................... 42
OATS, Inc. Transportation ............................................................................... 43
Ronald McDonald House Charities .......................................................... 44-47
Salvation Army.................................................................................................... 48
Sheltered Workshop ........................................................................................... 49
Shriner’s Hospitals for Children ................................................................ 50-53
Smart911 ............................................................................................................... 54
Social Security Administration ................................................................. 55, 56
Subsidized Housing/Rental Assistance .......................................................... 57
USDA Rural Development ........................................................................ 58, 59
Wolfner Talking Book and Braille Library............................................ 60, 61
CARROL COUNTY
ACCESS II
Independent Living Center, Inc.
101 Industrial Parkway
Gallatin, MO 64640
(660) 663-2423
FAX: (660) 663-2517
888-663-2423
access@accessii.org
www.accessii.org
The Mission of Access II, LLC is to provide programs and services that encourage and help
sustain greater independence for persons with disabilities within our communities.
Services/Programs:
 Information & Referral- Access II maintains a comprehensive resource library of
materials on disability subjects. We also have resources at the regional, state and
national level.
 Peer counseling - Staff and trained volunteers work with others with similar
disabilities to explore problem-solving strategies in overcoming barriers in their lives.
 Advocacy - We assist and educate individuals to become self-advocates against
discrimination.
 Transition Services - Access II provides nursing home and youth transitions to people
with disabilities. Access II can help provide Transition assistance to individuals who
wish to move from an institution setting back into the community. We also provide
information regarding the range of employment options students will have upon
transitions from high school, technical school or college to adult services
 Independent Living Skills Training - Access II provides training to help people with
disabilities gain skills that would enable them to live more independently.
 Consumer Directed Services (CDS) is a MO HealthNet (Medicaid) based program
which provides personal care attendant (PCA) services to individuals with disabilities;
enabling them to live independently. Individuals in the CDS program are trained to
hire their own attendants to assist them with daily tasks such as:
o Bathing/Showering
o Toileting
o Obtaining/Organizing Medication
o Meal Preparation/Cleanup
o Housekeeping/Laundry
o Essential Transportation
1
ACCESS II continued,
 Transportation - The use of our vans are limited to transportation within the state of
Missouri to and from medical or dental appointments, recreational use, or
transportation to and from consumer training's or seminars. Personal use is strictly
prohibited. A $100.00 deposit is required to utilize the van and will be returned, when
the van is returned free from garbage and/or damage. The Van Use Agreement form
must be completed each time the van is used. Below is the Van Use Agreement form if
you wish to print and complete it prior to picking up the van for use
 Employment Services
o Resume Writing Assistance
o We offer software and experienced staff to help you develop an effective
resume that stands out from others.
o Interview Process
o You get practical advice on how, through research, practice and preparation, to
show-case your skills and experience best. You will get helpful tips on how to
dress and groom yourself for an interview. Learn the different types of
interviews and develop a strategy for each one
o Career Exploration
o Career Networking
 Tap Telephone (TAP) – Missouri's Telecommunication Access Program (TAP-T)
provides equipment to qualifying individuals who have difficulties using the phone
because of a disability. The Missouri T.A.P. for Telephone program is designed to
provide a full range of adaptive equipment to meet the needs of individuals with all
types of disabilities. The T.A.P. program is administered by Missouri Assistive
Technology. Access II is a T.A.P. certified demonstration site and staffs a T.A.P.- T
certified agent to assist you.
 Benefits Planning Program –
o Are you receiving SSA Disability Benefits and would like information on
options on returning to work? Social Security has work incentives that allow
you to try work without fear of losing your Social Security Benefits. Access II
has a Certified Benefits Specialist that can provide you with information on
each work incentive that pertains to the SSA benefit you are receiving. Whether
you are receiving Social Security Disability Insurance (SSDI) and/or
Supplemental Security Income (SSI). If eligible, some work incentives can also
protect your Medicare and Medicaid benefits while working; thus increasing
your monthly income.
o Are you an individual with a disability who is no longer able to work?
Access II can assist you with the application process for Social Security
Disability Benefits. We can provide you assistance with the initial application,
functioning reports, paperwork and the appeal process. We can also provide
you with the tools you will need to successfully advocate for the benefits you
are eligible for.
2
ACCESS II continued,
o Access II can provide assistance with:
o SSA Overpayments Appeals
o SSA Redeterminations
o SSA Child Benefits
o CLAIM - Access II has a trained certified CLAIM counselor on staff to assist
you through the process of receiving Medicare health insurance benefits. The
CLAIM counselor can:
o Answer all your questions about Medicare benefits
o Assist you in enrolling in Medicare
o Complete a Plan comparison with Part D
o Enroll you in a Part D plan
o Provide information and options with Medigap (Part C) and Medicare
Advantage plans
o Provide eligibility requirements for Medicare Cost Savings Programs
and application assistance
 Medicare Cost Savings:
o Extra Help Reduce Part D (premium, deductibles
o QMB- Pay for Part B premium
o SLMB- Pay for Part B premium
o QI-1- Pay for Part B premium (subject to federal funding)
o MO HealthNet- requirements and application assistance
o Missouri RX-Part B assistance- assist with application
o Provide you information on Medicare Preventive and Wellness servicesat no cost to Medicare beneficiary
 Home Modifications - Access II is able to assist persons in extreme need with
modifications to the home that allow them to live more independently. Examples of
modifications Access II may help fund are:
o Wheelchair ramps
o Accessible bathrooms
o Door widening to allow access with a walker, wheelchair, or powerchair
 Transitions - Amy Corzette at ext. 232 will help to provide transition assistance to
individuals who wish to move from an institution setting back into the community.
We provide support through the Money Follows the Person grant and Section Q. We
want to help individuals return to their homes and stay as independent as they want to
be.
3
Alzheimer’s Association
Heart of America Chapter
3846 W. 75th Street
Prairie Village, KS 66208
(913) 831-3888
FAX: (913) 831-1916
jan.horn@alz.org
24 Hour Helpline: 1-800-272-3900
www.alz.org/kansascity
The mission of the Heart of America Chapter is to provide education and leadership to
enhance care and support services for those affected by Alzheimer’s disease while supporting
efforts to eliminate the disease.
Services/Programs:
 Information, Assistance and Referral – The Helpline (800-272-3900) in answered by
Alzheimer’s Association staff 24-hours a day, 7 days a week. This 24-hour
information and Support Line is available to answer questions and to offer support and
advice.
 Support Groups – Monthly meetings throughout the area for family members to get
together for peer support and to exchange information.
 Resource Center – Located at the main office and provides books, brochures, videos
and other resources on Alzheimer’s for loan or purchase
 Family Connections Program – Offers individual and family care planning.
 Memories In The Making – Provides persons with Alzheimer’s disease with a means
of creative expression. Experienced volunteer artists work weekly with groups in
assisted living facilities, nursing home and adult day programs.
 Safe Return Program – A national patient registry for the memory impaired. This
program was developed by the Alzheimer’s Association to respond to the problem of
wandering. The Safe Return Program coordinates information on program
participants, caregivers and emergency personnel in order to provide a system to
enable others to locate, identify and return missing persons with Alzheimer’s disease
and related disorders who wander and become lost.
 Memory Room – Volunteer artists create a pleasing wall mural for late stage dementia
patients who spend the majority of time in their rooms. The mural is typically based
on some aspect of the person’s life: a familiar scene, a countryside or a special place
where fond memories may reside.
4
Alzheimer’s Association, Heart of America Chapter Continued,
 Project Lifesaver – Those participating in this program wear a personalized wristband
that emits a tracking signal. When care-partners notify that the person is missing, a
search and rescue team responds to the wanderer’s area and starts searching with the
mobile locator tracking system. Transmitter bracelets are $250.00 each and require a
$10.00 a month charge for the bands and batteries. A limited number of scholarships
are available for those in need.
5
American Red Cross
Greater Kansas City Chapter
211 W. Armour Blvd.
Kansas City, MO 64111
(816) 931-8400
Heart of Missouri Chapter
431 E. McCarty
Jefferson City, MO 65101
(573) 635-1132
866-815-2738
Services/Programs:
 Disaster Services – Learn how the Red Cross responds to disasters and what you can
do to protect yourself, your family and your property.
 Health and Safety – Red Cross training programs include First Aid and CPR,
lifeguarding, HIV/AIDS education and much more.
 Military Services – Emergency communications, financial assistance and counseling
services for active military, their families and veterans.
 Youth Services – Meaningful opportunities for training, community service and peerto-peer education for teens.
 International Services – Holocaust and war victims tracing and other international
humanitarian services.
 Lifesaver Award – Recognizing local citizens who prepared themselves to respond in
an emergency situation and actually saved a life.
 Blood Services – Giving blood saves lives. Learn how and where you can donate.
 Ready Rating – A comprehensive membership program to help businesses,
organizations and schools improve their emergency preparedness.
6
Big Brothers Big Sisters
BBBS of Greater Kansas City
1709 Walnut
Kansas City, MO 64108
(816) 561-5269
info@bbbskc.org
www.bigbrothersbigsisterskc.org
Mission: provide children facing adversity with strong and enduring, professionally
supported one-to-one relationships that change their lives for the better, forever.
Services/Programs:
 Volunteer Opportunities - How to apply: The easiest and fastest way to get started is to
complete our convenient online application. After you complete a short form online, a
Big Brothers Big Sisters staff member will contact you. You'll need to:
o Provide four references
o Attend a new volunteer orientation at the BBBS office
o Participate in an in-person interview
o Have a background check performed.
 Community-based mentoring - traditional Big Brothers Big Sisters relationship, where
Bigs and Littles get together on their own to share fun activities they both enjoy.
Matches typically meet for one hour a week.
 In school-based mentoring program - Bigs and Littles meet for one-to-one mentoring
in the classroom, school library, school computer room, neighborhood community
center, or other set location. Bigs and Littles typically meet once a week to read
together, play sports or computer games, or simply talk about life and personal issues –
just as friends do.
 Mentoring Children of Prisoners - We screen and match members of congregations
with children who have been identified and enrolled by their custodial parent or
guardian. An onsite volunteer coordinator provides a point of contact for ongoing
volunteer support and information. Because the church, synagogue, or mosque is a
common meeting ground, there are enhanced opportunities for group events involving
matches, or for support and training activities for volunteers.
 Hispanic Mentoring Initiative - We are committed to serving the needs of Hispanic
children and families across the country. The Hispanic Mentoring Initiative continues
the Big Brothers Big Sisters tradition of outreach to all at-risk youth by emphasizing
the connection with Hispanic communities and the recruitment of Latino volunteers
and Littles.
7
Care Connection
District III Area Agency on Aging
106 w. Young, P.O. Box 1078
Warrensburg, MO 64093
(660) 747-3107
FAX: (660) 747-3100
1-800-886-4699
http://goaging.org/
District II Area Agency on Aging mission is to assure that older Missourians residing in our
thirteen county area has the ability to live out their lives with maximum independence and
dignity in their own homes and communities.
Services/Programs:
 Senior Centers
Carroll County Senior Center – 660/542-0399
200 Lifecare Lane
Carrollton, MO 64633
carrollton@goaging.org
 Seniors Organized to Restore Trust (SORT) – SORT specialists are retired
professionals who attend a 3 day CLAIM (Community Leaders Assisting the Insured
of Missouri) training. They receive training on Medicare, MO HealthNet,
supplemental insurance and healthcare fraud and abuse. These volunteers offer
counseling and assistance free of charge.
 Silver Haired Legislature – Statewide advocacy group which develops and
recommends legislation to benefit and support older Missourians.
 Long-Term Care Ombudsman Program – Provides area nursing homes with a network
of trained advocates who regularly visit residents to address their needs and concerns.
 Senior Community Service Employment Program – Provides on-the-job training
opportunities for eligible persons 55 years of age or older who are seeking
employment.
 Education and Advocacy Services – Nutrition and health education, health screening,
assistance with insurance questions, housing and home safety information,
Medicare/MO HealthNet assistance, consumer education, elder abuse education and
tax assistance.
 Information and Assistance – Inform, guide, direct and link older persons to available
resources and services in their community.
8
Care Connection (Area Agency on Aging) continued,
 Transportation Services – Provided for elderly persons and persons with disabilities
needing access to their local senior center or essential business, shopping and
healthcare services in their community, county or nearest major city.
 In Home Services – Support programs such as homemaker chore, personal care,
respite (rest for the caregiver), telephone reassurance and friendly visiting which helps
older persons remain in their own homes.
 Legal Assistance – Provided for persons 60 years of age or older who have need for
counsel and problems concerning access to public benefits such as Medicare, MO
HealthNet and Social Security, guardianship and housing issues.
 Care Connection – Information center that will help you with questions and refer you
to agencies and services that can help you with concerns. 660-429-3675 or 1-800-8864699
 Newsletter – “The Senior Sentinel”
9
County Health Department
5 North Ely
Carrollton, MO 64633
(660) 542-3247
FAX: (660) 542-0574
hartwr@lpha.mopublic.org
www.carrollcohealth.com
Services Offered:
 Immunizations
o Clinics are held on Tuesdays and Fridays 8:00 - 12:00 and 1:00 - 5:00 (on 3rd
Tuesday until 6:00), or by special appointment.
 Tuberculosis Testing
o Provided for employment and screening for disease and control
 Lice Checks and Education
 Public Home Health Visits
o Skilled nursing care provided under physician's order
 Blood Pressure Screening Clinics
o Held monthly at the following locations:
o Monroe Manor and Austin Home
o Held every Tuesday & Friday at CCHD
 Blood Sugar Testing
o Clinics held Tuesday and Friday (8:00 - 12:00)
 Cholesterol Screening
o Clinic on 1st & 3rd Friday of every other month by appointment
 Flu Shot/Flu Mist
o Available in appropriate season
 Vital Records
o Missouri birth and death certificates may be issued at $15.00 per birth
certificate and $13.00 for first copy of death certificates and $10.00 for each
additional copy during same visit
 Pregnancy Testing
o By appointment
 TEMP (Temporary MO HealthNet (Medicaid))
o Issued to prenatals who qualify
10
Carroll County Health Department Continued,
 Women’s Healthcare and Family Planning Clinic
o Service provided by Green Hills Community Action Agency of Trenton by
appointment
 Breastfeeding Education and Support
o Information, education, and breast pumps available
 STD/HIV Testing
o Available by appointment
 Communicable Disease Reporting and Follow-up
o Completed on all reportable diseases
 Environmental Health Services
o Food & lodging inspections, sewage system consults, chemical spills response
 Women, Infants and Children (WIC)
o A Federally funded nutrition education, health promotion and supplemental
food program. Clinics are held by appointment only. Satellite clinics are held at
Hale (2nd Thurs. a.m.) & Norborne (2nd Thurs. p.m.) every other month
 General Health/Wellness Education
o Available for groups and organizations
 Childcare Health Consultant
o Consulting available for Day Care Providers, Preschools and Headstart Centers
 Emergency Preparedness
o Prepares and responds to public health emergencies. Provides information to
the public
 First Aid & CPR Certification Classes
o Please Call
 Infant Car Seats
o Available to caregiver who qualify and following training
11
Department of Social Services
Children’s Division and Income Maintenance &
Self Sufficiency Programs
1303 N. 65 Highway
Carrollton, MO 64633
855-373-4636
FAX: (660) 542-0632
Children’s Division:
(660) 542-0656
FAX: (660) 542-0632
www.dss.mo.gov
Services/Programs:
 Children’s Division
o Adoption services, activities
o Career Foster Parent Program
o Child abuse and neglect hotline: 1-800-392-3738
o Child care, early childhood services
 Family Support Division
o Child support enforcement
o Income maintenance & self-sufficiency programs
 Food stamps
 Food distribution programs
 Temporary assistance – provides assistance to needy families with
children so they can be cared for in their own home and to reduce
dependency by promoting job preparation, work and marriage.
 MO HealthNet
 Uninsured women’s health services
 Supplemental nursing care – provides monthly cash benefits. An
eligible adult living in a licensed nursing facility and found medically
eligible may receive a maximum of $390. If not found medically
eligible while living in a nursing facility, or if living in a licensed
assisted living or residential care facility II, an eligible adult may receive
a maximum of $292 monthly. If living in a licensed residential care
facility the maximum is $156. Persons eligible for these case benefits
also receive a $30 personal needs monthly allowance. This benefit is
paid directly to the nursing facility for nursing care charges above the
amount the resident is expected to pay.
 Home and Community Based Program – assistance providing
homemaker chore or respite care services. No direct cash benefit.
 Prevention of Spousal Impoverishment – (Division of Assets) – when a
married person enters a nursing facility, a special provision may help
protect some of the couple’s resources for the spouse who is not in a
nursing facility.
 Supplemental Aid to the Blind – eligible individuals receive a monthly
cash grant up to $651, as well as MO HealthNet coverage.
12
Department of Social Services Continued,
 Supplemental Security Income (SSI) – assistance to the aged, blind and
disabled. Income guideline applies.
 Qualified Medicare Beneficiary (QMB) – for persons enrolled in
Medicare Part A (hospital insurance) whose income and resources are
within the program guidelines. This program will provide payment of
Medicare premiums and coinsurance and for deductibles for Medicare
covered services.
 Specified Low Income Medicare Beneficiary (SLMB) – provides
payment of Medicare Part B premiums to individuals who would be
eligible for this program.
o Rehabilitation Services for the Blind
 Creates opportunities for eligible blind and visually impaired persons in
order that they may attain personal and vocational services.
 Provides services to people with varying degrees of visual impairment,
ranging from those who cannot read regular print to those who are totally
blind.
 Vocational Rehabilitation – Eligible individuals are provided with
services needed to enter, remain in or return to suitable employment.
Services include:
 Diagnosis and evaluation
 Counseling and guidance
 Physical or mental restoration
 Training – including college or university, technical or trade
 Job development and job placement
 Rehabilitation engineering
 Follow-up Services
 Assistive Technology – Information, tips and resources for computer
assistive technology for blind and visually impaired computer users.
 Independent Living Rehabilitation – assists blind and visually impaired
persons so they can function independently in their homes and
communities.
 Older Blind Services – Free rehabilitation services in the home.
o Transition Services – provides services to help high school students prepare for
the transition from school to either post-secondary education or work.
o Business Enterprise Program – Self-employment opportunities are provided to
legally blind persons. The program includes vending facility operations in
public buildings, in private industry and in roadside rest areas of the interstate
highway system.
13
Department of Social Services Continued,
o Prevention of Blindness – Diagnostic services and needed eye care are provided
to medically indigent persons in order to prevent blindness. Vision screening
and glaucoma testing clinics are provided for early detection of eye pathology
that could lead to blindness.
o Low Income Home Energy Assistance Program – Provides financial assistance
to help pay heating bills during the months of October through March.
14
Easter Seals Midwest
918 Bernadette Dr.
Columbia, MO 65203
(573) 874-3777 or 800-675-4241
FAX: (573) 874-3880
www.easterseals.com
Mission & Vision: Easter Seals Midwest helps individuals with developmental disabilities including autism - learn, live, work and participate in the community. Easter Seals Midwest
strives to be a leader in the field of delivering exceptional services that help build
communities where all people with developmental disabilities have equal opportunities to
realize their goals, dreams and aspirations.
Services/Programs:
 Parent Education & Training - Easter Seals Midwest offers a variety of parent
education and training programs that are designed to create life-long change for the
individual and his/her family by empowering parents to take an active role in their
child’s individualized treatment program. Each program involves a series of
workshops followed by modeling and guided coaching sessions where parents learn
hands-on skills and strategies to support their child.
o ADAPT: A Therapeutic Parent Education & Training Program- A two-week,
80-hour program conducted by our Master Trainers at our Columbia office.
This is our most intensive and in-depth program.
o APET: Accelerated Parent Education & Training- A full day of workshops with
other families offered in our 6 regional areas. An Autism Specialist works inhome with the family in the weeks following the workshop to provide modeling
and coaching.
o HPET: Home Based Parent Education & Training- All workshops, modeling
and coaching sessions are delivered one-on-one in the family’s home over the
course of several months by one of our Autism Specialists.
 Individual & Family Support Services
o Community Inclusion- An Autism Specialist can provide opportunities for
community inclusion for individuals, as determined necessary in their treatment
plan. This is a goal-based service that requires parent and staff involvement for
increased effectiveness. This can include helping individuals build social
networks, develop appropriate behavior and address specific individual issues
in a community setting.
o Family Support- We can provide Family Support Services to families of loved
ones with autism, such as IEP assistance, school consultation, phone
support, etc. Families can always call the office with any questions or concerns.
o Specialized Groups- A variety of specialized groups are offered in different
areas of our region, such as Kid’s Social Group, Teen or Adult Social Group,
15
Easter Seals Midwest continued,
o
o
o
o
o
o
o
o
o
o
Sibshop (for siblings of children with autism), music group or play group. Each
group provides opportunities for social interactions through activities.
Respite- This service is provided in a group setting on scheduled nights
throughout the year. Children with autism and their siblings have an
opportunity to participate in planned activities while caregivers have an
opportunity for a much needed break.
Family Connections- Family Connection groups are offered as a way to bring
families together to share information and support each other. Various topics
are discussed during the meetings that address parental concerns, as well as
issues that relate to the field of autism.
Crisis Intervention- Our staff is available to assist in a crisis situation by phone
at any time.
Community Trainings- Our training staff can provide an individualized inservice for community groups and organizations affiliated with individuals with
autism. We also offer several training programs that are free and open to the
public.
TouchPoints of Autism- A free, public training that provides an introduction to
autism and helpful strategies when interacting and working with individuals
with autism. This is a great learning opportunity for teachers, extended family
members, professionals new to the field and others who want to learn more
about the Autism Spectrum.
Anti-Bullying Workshop- Often paired with our TouchPoints of Autism
workshop, this program looks at how to support students with autism from a
community perspective and encourages partnerships between parents, schools
and community members.
Dine & Dash Series- A free, public workshop offered over the lunch hour in
areas throughout our 49 counties. Each session focuses on a specific topic
related to developing skills in individuals with autism, such as toileting skills,
play skills and evaluating treatment programs.
Observation- Our staff is available to provide student observation. Once an
observation is complete, a report with specific strategies and recommendations
is provided, with additional consultation as requested.
Peer Training-We can work directly with your students to help them understand
autism and how autism can affect other students at school.
Anti-Bullying Programs- Individuals with autism are at a higher risk for being
bullied than their peers and Easter Seals Midwest is here to help! We have
specialized anti-bullying programs for school staff that will provide them with
knowledge and tools to support students with autism within the school
community and foster an environment of acceptance.
16
Experience Works, Inc.
Senior Employment
P.O. Box 414
Buffalo, MO 65622-0414
(417) 345-2797
FAX: (417) 345-2998
877-872-4740
www.experienceworks.org
Experience Works helps low-income seniors, with multiple barriers to employment, get the
training they need to find good jobs in their local communities.
Services/Programs:
 Senior Community Service Employment Program (SCSEP)
o This program, funded under Title V of the Older Americans Act as well as state
and local grants, enables us to help thousands of low-income individuals, age
55 and older, throughout the United States.
o Through this program, seniors benefit from training, counseling, and
community service assignments at faith-based and community organizations in
their communities, prior to transitioning into the workforce.
o Participants are placed at eligible host agencies (primarily at faith-based and
community organizations) for which they are paid the minimum wage for an
average of 20 hours per week. A host agency is either a private nonprofit
organization (other than a political party) that is tax exempt under section
501(c) (3) of the Internal Revenue code of 1954, or a public agency operated by
a unit of government.
o Thirty-eight percent of Experience Work's SCSEP participants found permanent
jobs, notably as teachers' aides, emergency dispatchers, care providers, and
clerical assistants.
o Develop new skills and upgrade existing skills.
o Understand safe work practices and healthful work environments.
o Learn effective job search skills and develop good work habits.
o Annual family income must not be more than 125% of the established federal
poverty income guidelines.
o Be eligible to work in the United States.
o Be currently unemployed.
 JobReady Assessment Tool and Job Search system
o The JobReady Assessment System can empower you to open doors to new
career options and to find new job opportunities. JobReady will:
 Provide you with informed choices regarding your employment interests
 Assess your interests, personal characteristics, and skills
 Match you to a personalized list of job options based on your assessment
results
17
Experience Works, Inc. Senior Employment continued,
 Allow you to access the system as many times as you wish
 Allow you to look for a job match without completing a minimum
number of assessments
 Allow you to browse job openings by categories in your community
 Experience Works for Older Veterans
o Will serve honorably discharged veterans, age 50 and older, who need
assistance in getting a job.
o Veterans will receive intensive job training, job development and placement
services customized for older job seekers so that they can successfully compete
for employment.
18
Food Bank/Pantry
Carroll County Food Pantry
905 S. Main
Carrollton, MO
Hardin Loaves & Fishes Pantry
315 NE First St.
Hardin, MO
(660) 398-4606
19
Governor’s Council on Disability
Truman State Office Building
301 West High St., Room 250-A
P.O. Box 1668
Jefferson City, MO 65102
800-877-8249
http://www.gcd.oa.mo.gov/
Services/Programs:
 Assists disabled with re-entry into the workforce and addressing all of the barriers to
employment and full participation in community life.
 Educational Programming – Provides educational programming on disability rights and
disability awareness.
 Technical Assistance – Provides technical assistance to any Missourian interested in
learning more about the legal universe of disability rights.
 Disability Rights – Works with the legislature to ensure that proposed laws respect the
rights of persons with disabilities. Works with national and state governmental
agencies to ensure that their rulemaking is sensitive to the needs and rights of persons
with disabilities
 Free Publications – Offers a variety of free publications dealing with disability
awareness and disability rights.
 Bridges – A newsletter for people with and without disabilities to provide Missourian
information and disability resources. Bridges is published 4 times a year.
 Directory Resources for Missourian with Disabilities – A manual of disability related
organizations, agencies and services published every other year.
 Legislative Update – A newsletter published weekly during the legislative session to
follow the progress of all disability related legislation in the state general assembly.
20
Habitat for Humanity
Lafayette County HFH, Inc.
PO Box 454
Lexington, MO 64067
(660) 259-2648
www.habitat.org
Habitat for Humanity houses are simple, decent, and affordable to low-income families.
Whenever possible, we build energy-efficient, sustainable housing.
In the U.S., Habitat for Humanity lends no-profit, no-interest mortgage loans to its
beneficiary families. On a global scale, Habitat’s traditional model is not always possible.
Our international housing finance programs consist of innovative housing finance practices
and/or partnerships with microfinance organizations.
Services/Programs:
 Volunteer Programs
o Volunteer in your community
o Volunteer trips
o Special volunteer opportunities
 Youth programs
 Women build
 A Brush with Kindness
 Veterans Build
 Thrivent Builds with Habitat for Humanity
o Service Opportunities
 U.S. Volunteer Program
 International Volunteer Program
 National Service: AmeriCorps and VISTA
 Disaster Response
 Apply for a house - If your family, or a family you know, is in need of decent,
affordable housing, please contact your local Habitat for Humanity to apply. The local
Habitat affiliate will explain the application process and provide information on the
availability, size and cost of Habitat homes in your area.
Each Habitat affiliate selects “partner families” to become Habitat homeowners.
Habitat for Humanity follows a nondiscriminatory policy of family selection. Neither
race nor religion is a factor in choosing partner families. Partner families are always
selected based on their level of need, ability to pay and willingness to partner.
Applicants are required to meet several qualifications to ensure success. Each Habitat
affiliate has its own guidelines. In general, prospective homeowners must:
o Be citizens or legal residents
21
Habitat for Humanity continued,
o Prove steady income
o Have good credit
o Earn a monthly income that falls within minimum and maximum limits,
depending on household size
o Sustain a savings account over a specified period of time.
In addition, each partner family will be required to:
o Invest sweat-equity hours in building his/her home and others
o Make an affordable down payment
o Make timely mortgage payments
o Attend homeowner education classes
22
Legal Aid of Western Missouri
LAWMO
305 N. Holden
PO Box 396
Warrensburg, MO 64093
(660) 747-7101
800-892-2943
877-537-7811-Domestic Violence
FAX: (660) 747-7104
www.lawmo.org
Legal Aid of Western MO (LAWMO) has been providing essential legal services to lowincome citizens since 1964. LAWMO staff attorneys, paralegals and volunteers assist over
20,000 people each year with problems that seriously affect their ability to provide for
themselves and their families.
Cases Handled and Services Provided:
 Public Benefits – Provides representation in administrative hearings, and in court, if
necessary, when benefits have been denied, terminated or reduced. These cases
include MO HealthNet, Aid To Families with Dependent Children (AFDC, now
TANF), SSI, Social security, Aid to the Blind, and veteran’s benefits.
 Domestic Violence/Family Law – Provides assistance to those trying to escape an
abusive relationship. Staff and volunteers represent victims in obtaining orders of
protection, refer victims to safe shelters, inform victims of their rights and provide
other basic advocacy.
 Housing – Assists with such housing problems as lock-outs, utility shutoffs, illegal
evictions, foreclosures, landlord-tenant disputes, habitability issues and housing
discrimination.
 Economic Development – Working with low-income community groups,
organizations, community development corporations, neighborhood associations and
community development corporations to create or rehabilitate low-income residential
units.
 Aids Legal Assistance – For those diagnosed with HIV and have been denied their
rights.
 Immigration Law Project – Assists individuals and their families to gain legal status,
temporary and permanent resident status and US citizenship.
 Consumer – Cases include deceptive business practices, faulty home repairs, disputes
with creditors, automobile purchases and repair problems and bankruptcy.
23
Legal Aid of Western Missouri continued,
 Municipal Court Defense Unit – Provides representation to indigents charged with
jailable offenses in the city’s municipal courts.
 Volunteer Attorney Project – Attorneys in private practices volunteer to accept
referrals from LAWMO on a Pro Bono basis.
24
Long Term Care Ombudsman Program
Care Connection for Aging Services
106 W. Young St.
P.O. Box 1078
Warrensburg, MO 64093
(660) 747-3107
800-748-7826
FAX: (660) 747-3100
www.goaging.org
Services:
 Missouri ombudsman program consists of volunteers serving residents of nursing
homes and residential care facilities to provide support and assistance with any
problems or complaints. Complaints concerning abuse, neglect and financial
exploitation should be reported first to the Missouri Division of Senior Services Elder
Abuse Hotline, 800-392-0210. Individual volunteers are recruited by Area Agencies on
Aging (AAAs) or their service providers. Following screening and training, the
volunteer is assigned to a facility that has agreed to participate in the program. The
ombudsman receives orientation to the facility and its procedures, prior to making
regular contact with the residents.
 Ombudsman volunteers are special. They are asked to make a significant commitment
to the program, not only in terms of pre-placement and on-going in-service training but
through weekly contact with residents, reporting and travel.
25
Masonic Home of Missouri
6033 Masonic Drive, Suite A
Columbia, MO 65202
(573) 814-4663 or 800-434-9804
FAX: (573) 814-4660
www.mohome.org
The Masonic Home of Missouri is a non-profit charitable organization that provides statewide
programs to eligible Missouri Master Masons, their wife, widow or Missouri female members
of the Order of the Eastern Star.
Programs:
Long-Term Financial Assistance Program - The Masonic Home of Missouri is able to
provide eligible senior adults with financial assistance to remain in their homes, apartments,
independent living facilities, and assisted living facilities. Some applicants qualify for longterm monthly assistance, while others may only need assistance with individual payments,
such as medical bills, hearing aids, or dental work.
To qualify for financial assistance, applicants must be a Missouri Master Mason, their wife or
honored widow or a female member of the Order of the Eastern Star in good standing.
Age and Length of Membership is reviewed on all applicants. In addition, applicants must
complete a financial application to demonstrate a financial need. All inquiries are given
prompt attention.
Short-Term Financial Assistance Program - The Outreach Program is also able to provide
short-term assistance to eligible adults who are experiencing unforeseen hardship, and it is
designed to help individuals while they are helping themselves out of difficult situations.
Short-term financial aid may help them through a medical emergency, with dental work or
eyeglasses, or even with living costs for a month or two.
As with the Long-Term Financial Assistance Program, there are Age and Length of
Membership guidelines which are reviewed on all applicants. Applicants must be a Missouri
Master Mason, their wife or honored widow, or a female member of the Order of the Eastern
Star in good standing and complete a financial application to demonstrate a financial need.
26
Masonic Home of Missouri continued,
Age and Length of Membership is reviewed on all applicants. In addition, applicants must
complete a financial application to demonstrate a financial need. All inquiries are given
prompt attention. See table above
Children’s Financial Assistance Program - Established in 2003, the Children's Outreach
Program provides financial assistance to legal dependents of Missouri Master Masons or
Missouri female members of the Order of the Eastern Star. Assistance provided through this
program may help with medical care and services such as dental, hearing, vision, therapy, and
equipment.
 Applying for assistance - The parents or legal guardians of the child must demonstrate
a financial need and should complete the application on the child's behalf. Once an
applicant's information is received, the Outreach staff will conduct the guardian to
obtain additional information. All inquiries are given prompt attention. Age & Length
of Membership is reviewed on all applicants.
Creating A Partnership (CAP) - This matching funds program allows the Masonic Home of
Missouri to partner with Missouri Lodges and Chapters to help children in need throughout
the state. The Masonic Home of Missouri may match up to $10,000.00 per Lodge or Chapter
each fiscal year (July 1st - June 30th). This program is NOT a Christmas or Holiday giving
program.
 Individual child/children project - Lodges and Chapters can work within their
community to identify a child or children in need (i.e. through schools or local
community organizations/families. Assistance can help to provide clothing, school
supplies, coats, shoes, hats and gloves, hygiene items, eye glasses, dental work. etc.
 Project-based projects - Lodges and Chapters can identify projects within their
communities through charitable or other non-profit organizations such as schools.
Recipients of the CAP Project-Based Funds must be 501 (c) (3) public charitable
organizations, as defined by the IRS, or public entities such as school districts.
An example of a project that may qualify is the backpack food program found in
communities statewide which provides food for needy schoolchildren.
Matching funds must go toward the purchase of a specific item(s). The Masonic Home
will not match funds for general operating expenses.
The Masonic Home of Missouri will not reimburse for purchases already made or to
individuals. All applications with matching fund monies must be turned into the Home
before items can be purchased.
27
Masonic Home of Missouri continued,
Armed Forces Program (AFP) - Through this program, the Masonic Home of Missouri will
honor Masonic Veterans and all current Armed Forces Service Members.
 Database - The first component of the Armed Forces Program will be to collect
information from our current Masonic Fraternity membership to create a
database. This database will allow us to send birthday cards, Veterans Day cards, and
special service acknowledgement cards throughout the year. We will be mailing
special Masonic Home of Missouri Masonic Veterans lapel Pins to everyone in the
database that the Veteran can proudly wear in honor of their service.
If you are a Missouri Mason or Order of the Eastern Star member that is either a
Veteran or are currently serving in the military, please contact Chantana Irvin by email
or by calling (800) 434-9804. You may also notify your Lodge's Masonic Home
Representative with the following information:
o
o
o
o
o
Name
Mailing Address
Date of Birth
Branch of Service
Years of Service (example: 1956-1960)
 Partnering To Honor (PTH) – This is a matching funds program between the
Masonic Home and local Lodges and Chapters, similar to CAP.
o Honor Flight - send a Veteran and/or their traveling companion on the Honor
Flight
o Care Packages – For current military personnel
Matching funds are available up to $10,000 per fiscal year (July 1st – June 30th)
Masonic Family Cares - Masonic Family Cares is a program that helps facilitate connections
between Lodges, Chapters and youth organizations, and the Masonic brothers and sisters in
their communities.
This program is a great opportunity to connect with those members within your communities
who might not be able to attend Lodge/Chapter meetings or a widow who would benefit from
seeing a friendly face.
If your Lodge or Chapter is already participating and doing these great works within your
community, please share your stories with us by contacting our Membership Relations
Coordinator by email or by calling our toll-free phone.
Social Services – Helps individuals locate services throughout the state. When Missouri
Master Masons, their wives, honored widows and female members of the Order of the
28
Masonic Home of Missouri continued,
Eastern Star apply for help through the Financial Assistance Programs, the staff completes an
applications with the client.
In addition to determining financial need, the caseworker helps the client identify additional
assistance available through other organizations and agencies. This information is also
available to those individuals that do not require financial assistance, but may need help
locating services.
The Masonic Home maintains a list of agencies and resources specific to each Masonic
District state-wide, and this information is provided to the membership every other year and
is provided here.
Widows Program – When the Masonic Home learns of a Masonic widow, we honor her by
sending a special pin and a widow’s card listing her late husband’s Masonic record should
she ever need assistance from the Masonic Home. In addition, the Masonic Home continues
to maintain contact throughout the year with cards and the Missouri Outreach magazine.
 Ladies Luncheons & Teas – Throughout the year, many Lodges and Chapters host
Ladies Luncheons & Teas in partnership with the Masonic Home of Missouri. These
important meetings allow the spouses and widows to hear first-hand about the
Outreach Programs that the Home offers and to ask any questions that they might
have.
Financial Counseling Program - The Financial Counseling Program offers financial
educational services to our Masonic members and their family through individual financial
counseling consultations and group educational presentations. Unlike the Financial
Assistance Programs, the Financial Counseling Program does not have Age & Length of
Membership guidelines.
The financial Counseling Program offers financial education and resources to help keep them
there. Many participants in the Financial Counseling Program who receive one-on-one
consultations are referred from the Short-Term Financial Assistance Program to reinforce
certain skills, such as budgeting, prioritizing expenses, debt management, and setting shortterm financial goals. Many are also self-referred, wanting assistance to organize their finances
in order to avoid financial crisis in the future.
The Financial Counseling Program also assists older members and widows who are planning
to make major lifestyle changes, such as downsizing their home or moving to an Assisted
Living Facility. Financial Counseling staff can assist them determine what their available
assets and income will allow them to do, and locate possible additional sources of income and
services.
Financial Counseling staff also conducts large group educational presentations. One
presentation available is geared towards kids ages 13 and older and introduces them to the
29
Masonic Home of Missouri continued,
world of finance, covering topics such as how generate an income, explanation of taxes,
prioritizing spending, budgeting, credit use, and student loans. Another is geared towards
older adults who are living on a fixed income and focuses on budgeting, planning for the
future, and explanation of available benefits and services in their area. Hosting a Financial
Counseling presentation offers opportunity for Lodges and Chapters to connect with the
youth and Masonic widows in their community. The Financial Counseling Caseworker will
travel to your location to give these presentations free of charge. The hosting Lodge’s
responsibility would be to coordinate the event, provide the meeting space, and chaperone the
event. All the efforts of the Lodge and Chapter members involved would be logged as
Volunteer Hours, an in-kind donation to the Masonic Home of Missouri where you donate
your time and talents to the charity.
The Truman Club - Harry S Truman exemplified the tenants of Brotherly Love, Relief, and
Truth. In honor of his commitment to the Masonic Home of Missouri in the fulfillment of
these tenets, it is appropriate that those who are dedicated to the mission of the Masonic
Home be banded together in a donor society named in his honor - The Truman Club.
The Truman Club was developed to encourage and recognize the Masonic Home's most loyal
and generous donors. The fact is that no Masonic jurisdiction can maintain a truly great relief
organization by membership dues alone. Substantial giving from individuals and couples
provide the margin of excellence to which we aspire.
To be eligible for membership in The Truman Club, an individual must make an annual
commitment of at least $100 in tax-deductible contributions during the calendar year.
Membership is renewable each year on January 1st.
Your donations to the Home are cumulative, allowing you to progress to the Truman Giving
Societies over time.
30
Masonic Home of Missouri continued,
The Vincil Society - The MWB John D. Vincil Master Builder Society is a recognition
program, similar in nature to the Truman Club, which recognizes qualifying Lodges, Chapters
and other organizations based on their cumulative giving to the Masonic Home of Missouri
since January 1, 2014.
The Vincil Society was created to recognize organizations, rather than individual donors. It is
open to all Lodges, Chapters and other organizations.
There is no application required. Your organization will be notified and you will be invited to
join once your cumulative giving has reached a qualifying amount. If your Lodge
participated in the John C. Ralls Society in support of the 125th Anniversary of the Masonic
Home, your Lodge is a charter member of the Vincil Society. Regardless of participation in
the Ralls Society, all qualifying donations made to the Home during 2014 will go toward your
organization’s cumulative giving total.
The following donations made by the organization to the Masonic Home of Missouri will be
included when calculating cumulative giving. These gifts include, but may not be limited to,
the following:
 Penny-A-Day (PAD) – a program in which participating Lodge members contribute
one penny per day or $3.65 per year to the Masonic Home of Missouri. These funds
are collected by the Lodge with the member’s annual dues and a check for the total
collected for PAD is mailed to the Masonic Home.
 Memorial and Honorary Gifts – these gifts are often made by a Lodge, Chapter or
other organization in memory of departed brethren, widows or in honor of a specific
person or event. Donors are asked to submit a note with their gift indicating the name
and address of the next of kin or individual they would like to be notified of their
gift. For example, a Lodge may choose to make a donation to the Home in honor of a
Past Master. If they would like the Past Master to be notified, his address should be
included with the gift.
 Square & Compass Courtyard Paver Stones –Individual, Lodges and Chapters can
purchase a granite paver stone that is custom engraved with the message of their
choice. This stone is placed in the Square & Compass Courtyard located behind the
Masonic Complex in Columbia.
 Event Sponsorship – a gift made in response to an appeal for event sponsorship, such
as a hole sponsorship at the Golf Tournament or in-kind donation for a charity
auction.
 General Contribution – other gifts sent in response to a specific appeal from the Home
(i.e. John C. Ralls Society during the 125th Celebration) or an unsolicited contribution
given at the discretion of the donor. For example, if a Chapter holds a trivia night to
31
Masonic Home of Missouri continued,
raise money for the Outreach Programs. This unsolicited gift would be considered a
general contribution.
Planned Giving - Remembering the Masonic Home with a planned gift can benefit you and
the Home. It can help reduce your taxes, while showing your commitment to caring for your
Masonic brothers, sisters and children in need. Your gifts ensure the future of the Masonic
Home’s programs! Various giving options are listed below.
 Bequest by Will or Living Trust: Donate a specific amount, make a gift from the
residuary of your estate, or name the Masonic Home of Missouri as a contingent
beneficiary.
 Stock and Securities: A gift of appreciated stock, securities, or closely held securities
will provide for the Masonic Home of Missouri as well as provide you with a
significant income tax deduction for the fair market value of the stock. Discuss the
possibilities with your financial advisor.
 Real Estate: Gifts of real estate may include developed property, undeveloped land, or
a remainder interest in a personal residence, farm, or vacation home.
 Life Insurance: Give a gift by naming the Masonic Home of Missouri as a beneficiary
or contingent beneficiary of your life insurance policies. The Masonic Home of
Missouri can also be named as the owner of whole life insurance policies, which has
significant tax benefits.
 Retirement Assets: Enjoy tax benefits by naming the Masonic Home of Missouri as
beneficiary of your retirement plans, such as pension plans, annuity contracts, 401(k)
plans, and Individual Retirement Accounts (IRAs).
 Charitable Gift Annuities: Make a contribution of cash or securities to the Masonic
Home of Missouri and receive guaranteed fixed income for life, as well as significant
tax benefits.
 Charitable Lead Trusts: Provide security for your future while enjoying significant
tax benefits today and making a legacy contribution to the Masonic Home of Missouri.
 Charitable Remainder Trusts: Support the Masonic Home of Missouri while
enjoying guaranteed fixed income for life.
32
Missouri Division of Workforce Development
Independence Career Center
15301 East 23rd St. South
Independence, MO 64055
(816) 521-5700
FAX: (816) 325-5825
Chillicothe Career Center
601 W. Mohawk
Chillicothe, MO 64601
(660) 646-0671
FAX: (660) 646-5803
Kansas City-Northland Career Center
3100 NE 83rd St. Ste. 2100
Kansas City, MO 64119
(816) 468-8767
FAX: (816) 468-1943
Kansas City-FEC Career Ctr.
1740 Paseo
Kansas City, MO 64108
(816) 471-2330
FAX: (816) 471-4054
Trenton MO Career Center
1104 Main
Trenton, MO 64683
(660) 359-5636
FAX: (660) 359-3096
www.jobs.mo.gov
Services/Programs:
 Career Center
o Missouri Career Center staff can help focus your job or career goals, identify
skills and abilities and identify available jobs.
o The National Career Readiness Certificate (NCRC) verifies your skills to
employers anywhere in the United States and is available to earn at your local
Career Center.
o Missouri Career Center staff will assist you with assessment tools to measure
and understand your skills, knowledge, abilities, strengths and interests to help
you find the job that is right for you.
o Missouri Career Centers offer specialized workshops to help you brush-up your
job seeking skills or assist if you've been laid-off.
o Career Centers offer software and experienced staff to help you develop a
professional resume that stands out.
o Career Center staff can determine your eligibility for a variety of training
programs to assist in gaining new skills needed to obtain employment.
 Education and Training
o Workshops - Missouri Career Centers offer workshops to help maximize your
job search efforts. We also include workshops to assist laid off workers at the
time of the layoff.
 Career Exploration - This workshop gives you the tools to assess your
knowledge, skills, personal interests and priorities on the journey to
33
Missouri Division of Workforce Development continued,





finding the job that is best for you (or not a good fit) and identify
resources available to find a rewarding career.
Career Networking - Learn the benefits of effective and strategic
‘networking’ and how these interpersonal resources and contacts could
lead to a new job. This workshop applies what you learn, so you will
develop a plan to present yourself to networking groups, a networking
source list, and develop a list of the types of networking groups.
Resume Preparation - Find out what employers are looking for when they
read a resume and cover letter. Identify and optimize all the basic
components of a resume - skills and abilities, work history, and education
- so that you stand out above the others. Learn how to use the same
strategies in completing excellent online applications.
Interview Process - With this workshop you get practical advice on how
to best showcase your skills and experience through research, practice,
and preparation. Get helpful tips on how to dress and groom for an
interview. Learn the different types of interviews and develop a strategy
for each one.
Basic Computer Skills - Using a computer competently is essential for
today’s job seeker. Learn the basic computer skills necessary to search
and apply for jobs. This workshop includes everything from using the
keyboard to accessing the Internet to creating and saving files. In
addition, learn to use jobs.mo.gov to search for your next job.
Workshops for Laid Off Workers
 Take Control Of Your Finances - Managing your bills until a new
job opportunity appears is less stressful when you have a plan.
Training topics include: how to track your spending and how to
develop a budget, how to cut expenses, HOPE NOW mortgage
services, how to prioritize debts and maintain good relation with
creditors, understanding COBRA Continuation Health insurance
coverage, how to avoid debt and credit scams, and how to identify
resources in your community that can help you save money.
 FastTrac New Venture - FastTrac New Venture workshops are
available to dislocated workers with an interest in starting their
own business. FastTrac New Venture workshops help you research
your business idea and decide whether starting a business is right
for you.
 Training Provider Search Tool (previously the Missouri Education and Career Hotlink)
o Allows you to research Missouri’s educational institutions and programs.
Maybe you've been approved for training assistance through the Workforce
Investment Act (WIA) and told you need to use an "Eligible Training Provider" where do you find that? Our new Training Provider Search Tool will allow you
to limit your search results to eligible providers.
34
Missouri Division of Workforce Development continued,
 WorkReadyMissouri - If you are receiving Unemployment Insurance benefits, you may
be able to use the WorkReadyMissouri Program. WorkReadyMissouri provides an
opportunity to receive occupational worksite training on a part-time basis for up to six
weeks. Program trainees continue to receive UI benefits, plus up to a $500 training
allowance.
 On The Job Training - OJT is available for eligible job seekers through the Workforce
Investment Act and the Trade Readjustment Assistance Act. Contact your
local Missouri Career Center for staff assistance in determining your eligibility for
these programs.
35
Missouri Lions Club
State Office
Lions Multiple District #26, Inc.
2415-B Hyde Park Rd.
Jefferson City, MO 65109
(573) 635-1773
FAX: (573) 635-2383
www.missourilions.org
missourilions@gmail.com
Mission Statement: To empower volunteers to serve their communities, meet humanitarian
needs, encourage peace and promote international understanding through Lions clubs.
What Lions Do:
 Lions Club members are men and women who strive to make a difference in their
local community as well as communities worldwide.
 Lions Club members participate in projects ranging from cleaning up a local park or as
far reaching as our International commitment to do all we can to eliminate preventable
blindness.
 Lions also assist their local communities through Vision, Youth, Diabetic, Disaster
Assistance and a myriad of other programs.
36
Missouri Protection and Advocacy Services
925 South Country Club Drive
Jefferson City, MO 65109
(573) 893-3333 or
1-800-392-8667
FAX: (573) 893-4231
www.moadvocacy.org
Services/Programs:
 Federally mandated system in the state of Missouri which provides protection of the
rights of persons with disabilities through legally based advocacy.
 Investigation and review of a complaint of improper of inadequate services provided to
a SSDI/SSI beneficiary with a disability by a service provider, employer or other entity
involved in the SSDI/SSI beneficiary’s return to work efforts.
 Information & Referral – Information to SSDI/SSI beneficiaries about work incentives
and employment, including information on the types of services and assistance that may
be available to help them in securing or regaining gainful employment.
 Consultation & legal Respresentation, based on annual program priorities.
37
Missouri Valley Community Action Agency
MVCAA
1415 S Odell
Marshall, MO 65340
(660) 886-7476
www.mvcaa.net
“Community action changes people’s lives, embodies the spirit of hope, improves
communities, and makes America a better place to live. We care about the entire community
and we are dedicated to helping people help themselves and each other.”
 Community Development - MVCAA provides advocacy and support services for lowincome and middle-income individuals. The first step is identifying needed services and
referring individuals respectively to resources within the agency and/or the community.
The agency also works to build partnerships in communities to support families in their
struggle to move out of poverty. This includes Family Resource Centers in our seven
county (Carroll, Chariton, Johnson, Lafayette, Pettis, Ray and Saline) service area
which provides an entry point for all MVCAA services.
 Information and Assistance - When a customer visits a MVCAA Family Resource
Center, he or she will meet with an Community Outreach Specialist. The customer
participates in a discussion about their current situation. This information assists the
agency in making recommendations for services that may address the family’s needs.
The Community Outreach Specialist will refer the customer for other MVCAA
services, as well as community-based services for which the family may qualify. There
are eligibility requirements for the programs that MVCAA administers. This requires
the agency to collect information to verify and document certain eligibility criteria.
Each program also requires very specific documentation, so before visiting your county
MVCAA Family Resource Center, please call for additional information.
 New Direction Initiative - Community members and MVCAA staff join forces to help
families rise out of poverty through an initiative called New Directions. Weekly support
meetings provide financial, education, employment opportunities and mentoring to help
families gain the skills and the confidence to choose a new direction—one that
ultimately elevates them to self-reliance. Through a hand-up and not a hand-out
approach, New Directions’ families participate in a cadre of life skills training
initiatives that include improving and changing their self-image to building self esteem.
Through a strong support system, participants are motivated to reshape, rebuild, and
repurpose their lives.
38
Missouri Valley Community Action Agency continued,
 Energy Assistance - Low Income Home Energy Assistance Program (LIHEAP) is
designed to assist low income individuals who pay a large proportion of their income in
meeting their home energy needs. This Program targets elderly, disabled and
households with young children.
The State of Missouri Family Support Division applies for and receives LIHEAP
funding and then contracts with Missouri Community Action Agencies to conduct the
eligibility determination for LIHEAP applications.
LIHEAP has two components: Energy Assistance (EA) and Energy Crisis Intervention
Program (ECIP). Eligibility requirements for LIHEAP are based on income, household
size, available resources and responsibility for payment of home energy costs.
 Head Start - Head Start is a comprehensive child development program serving income
eligible families with children ranging in age from infancy through five years of age.
The goal of the program is to help prepare young children to be successful in
kindergarten and beyond, support healthy physical and social-emotional development,
and to enhance a family’s ability to become more involved in their child’s development
and education.
Head Start is available to individuals meeting the income eligibility requirements as
well as children in certain special circumstances, such as foster children, children with
disabilities, and homeless families.
Applications for the program are accepted any time by contacting the Head Start center
nearest you, the nearest Family Resource Center (FRC) or the MVCAA Central Office
at 660.886.7476.
 Early Head Start - The goal of the Early Head Start program is to promote quality care
for Missouri’s children birth to age three. This is accomplished through partnerships
between Early Head Start and community child care, family homes, group homes, and
centers. Services are also provided to pregnant women, with a focus on teenagers, and
home base services.
Participants engage in activities to support their parental roles and to help move toward
self-reliance.
To be eligible for child care parents must be working, in school or training and in need
of child care for their infants or toddlers.
 Crisis Intervention - Many families face a crisis everyday and often live out each day in
survival mode. Only through careful assessment of the individual or family situation
can MVCAA provide the appropriate support. MVCAA has local, state and federal
resources to assist families, however, these funds are limited.
39
Missouri Valley Community Action Agency continued,
 Home Weatherization - Home weatherization offers several benefits to your family and
your finances. When you weatherize your home, you:
o Reduce heating and cooling bills
o Enjoy greater disposable income due to lower heating and cooling bills
o Increase comfort because weatherized homes are usually warmer in the winter
o Add to your home’s value
Eligibility requirements include:
o Proof of income for all household members over age 18
o Social security cards for all household members
o Birth certificates for all household members
o Cold month heating bill (December, January, February)
o Electric bill
o Proof of home ownership or a landlord agreement if renting
 Family Literacy/GED –
o Adult literacy services
o Staff and volunteer tutoring services
o GED pre-testing
o Parent education in child development
o Early literacy activities at home and during Family Fun Nights that include
nutritional activities, “Reading is Fundamental,” among other things
o Family assessments
o Monthly materials in from the Parent Education Notebook
 Back To School Services - offer access to on-site health and wellness services and child
safety information for school-aged children. Additionally, children who qualify receive
back-to-school supplies at absolutely no cost to parents and guardians. Families with
school aged-children who have received MVCAA services are automatically eligible
for free school supplies.
 Section 8/Rental Housing Assistance - The MVCAA offers subsidized rental assistance
for homes located in the communities we serve. What follows are important details
about the program to help you learn if you are eligible.
 Rural Entrepreneurship Initiative - Using a community development model, the Rural
Entrepreneurship Initiative (REI) brings community leaders and business professionals
together to focus on local economic development.
The coalition was developed to promote and nurture potential business owners by
creating a positive entrepreneurial climate that begins with youth. Among the activities
and programs are: Youth entrepreneur camps; Entrepreneur Leaders of Tomorrow;
Public forums; and a variety of other special events.
40
Missouri Valley Community Action Agency continued,
 Tax Preparation Services
 Support Services for Veteran Families (SSVF) - The Supportive Services for Veteran
Families (SSVF) Program promotes housing stability among very low-income Veteran
families who are homeless or at risk of homelessness. Services provided include
outreach, case management, assistance in obtaining VA benefits, and providing or
coordinating efforts to obtain needed entitlements and other community services.
The SSVF Program offers other services for participants: legal assistance, credit
counseling, housing counseling, assisting participants in understanding leases, securing
utilities, coordinating moving arrangements, employment, training leading to
employment, and serving as an advocate for the Veteran when mediating with property
owners on issues related to locating or retaining housing.
The SSVF Program also offers temporary financial assistance that provide short-term
assistance with rent, moving expenses, security and utility deposits, child care,
transportation, utility costs, and emergency expenses.
41
Missouri Veterans Commission
No office information for Carroll County. Please contact Gary Largent at the address
below.
Gary.Largent@mvc.dps.mo.gov
(816) 632-6010 ext. 236 Clinton County Office
(660) 646-5051 Livingston County Office
Mail all correspondence to: Gary Largent, Veterans Service Officer
MO Veterans Home
1111 Euclid
Cameron, MO 64429
1-866-838-4636
www.mvc.dps.mo.gov
Through the Service to Veterans Program, the Veterans Service Officers and Assistants
provide counseling and assistance to thousands of veterans and their dependents throughout
the state. Not only do these trained professionals counsel veterans and what VA and State
Veterans Benefits are available, but they also complete and submit claims application with all
necessary documentation. They are available for any follow-up work necessary with the
Dept. of Veterans Affairs to obtain the maximum amount of benefits due any eligible veterans
and/or dependent. Veterans Service Officers and Assistants are thoroughly trained and
knowledgeable in all areas of veterans’ benefits, including compensation, pension, education,
burial and widow’s benefits. They will also assist claimants with health care eligibility, VA
Home Loan Guaranty and other veterans’ benefits, including those offered by the state.
Occasionally an office may be closed due to illness/weather etc. Please call the office the
morning of your visit to insure the office is open.
42
OATS, Inc. Transportation
Midwest Region
Tracy Walkup, Regional Director
107 W. Pacific
Sedalia, MO 65301
(660) 827-2611
800-276-6287
tracy@oatstransit.org
www.oatstransit.org
 OATS, Inc. is a not-for-profit 501 (c) 3 corporation providing specialized
transportation for thousands of Missourians, including the rural general public, senior
citizens and people with disabilities in 87 Missouri counties.
 OATS is a public transportation system that is available to everyone, regardless of age,
race, gender, color, religion, or national origin, and in fact serves a wide diversity of
clientele. OATS, Inc. helps people get to work, doctor appointments, essential
shopping, and other places people need to go.
 Originally founded in 1971 by a group of individuals who saw a need for
transportation, especially in rural areas, OATS has grown to be one of the largest and
most unique systems of its kind in the country. As a public transportation provider,
OATS buses traveled 14.8 million miles last year to serve residents in the Show-Me
State. There are more than 32,000 people in Missouri who utilize the services of
OATS. Last year, 1,594,584 one-way trips were provided with a staff of 700.
 The mission of OATS, Inc. is to provide reliable transportation for transportation
disadvantaged Missourians so they can live independently in their own communities.
 Volunteer Opportunities
43
Ronald McDonald House Charities
Ronald McDonald House
Charities of the Four States
3402 S Jackson
Joplin, MO 64804
(417) 624-2273
Charity/House
Ronald McDonald House
Charities of Mid-MO, Inc.
3501 Lansing Ave.
Columbia, MO 65201
(573) 443-7666
Charity/House
Ronald McDonald House
Charities of the Ozarks, Inc.
949 E Primrose St.
Springfield, MO 65807
(417) 886-0225
Charity/House/Care Mobile
Ronald McDonald House
Charities of St. Louis, Inc.
3450 Park Ave.
St. Louis, MO 63104
(314) 773-1100
Charity/House
Ronald McDonald House
Charities of Kansas City, Inc.
2502 Cherry St.
Kansas City, MO 64108
(816) 842-8321
Charity/House
Ronald McDonald House
West County House
300 Ronald McDonald House Ln.
St. Louis, MO 63141
(314) 773-1100 ext. 1234
House
Ronald McDonald House
West Pine Blvd. House
4381 W Pine Blvd.
St. Louis, MO 63108
(314) 773-1100 ext. 1204
House
Ronald McDonald House
at Mercy Children’s Hospital
1235 E Cherokee, 6th Floor
Springfield, MO 65804
(417) 886-0225
House
Ronald McDonald House
Cherry Street
2501 Cherry St.
Kansas City, MO 64108
(816) 842-8321
House
Ronald McDonald Family Room
at Children’s Mercy Hospital
2401 Gilham Rd.
Kansas City, MO 64108
(816) 842-8321
Family Rooms
Ronald McDonald Family Room
At St. Louis Children’s
One Children’s Place, 5th Floor
St. Louis, MO 63110
(314) 454-5321
Family Rooms
Ronald McDonald Family Room
at Mercy
615 S New Ballas Rd., 3rd Floor
St. Louis, MO 63141
(314) 251-5353
Family Rooms
44
Ronald McDonald House Charities continued,
Ronald McDonald Family Room
at Cardinal Glennon
1465 S Grand Blvd., 5th Floor
St. Louis, MO 63104
(314) 577-5600 ext. 5500
Family Rooms
Ronald McDonald Care Mobile
Program with ECCMA
732 Goddard Ave.
Chesterfield, MO 63005
(636) 778-1022
Care Mobile
http://www.rmhc.org
Mission: The mission of Ronald McDonald House Charities (RMHC) is to create, find and
support programs that directly improve the health and wellbeing of children. Guiding us in
our mission are our core values:




Focusing on the critical needs of children.
Celebrating the diversity of our people and programs
Valuing our heritage.
Operating with accountability and transparency.
Services/Programs:
House - Many families travel far from home and spend several weeks or months to get
treatment for their seriously ill or injured children – a long time to be away or to divide a
family. And, for children facing a serious medical crisis, nothing seems scarier than not
having mom and dad close by for love and support. A Ronald McDonald House is that
“home-away-from-home” for families so they can stay close by their hospitalized child at
little or no cost.
 At every House, families can enjoy home-cooked meals, private bedrooms, playrooms
for children.
 Depending on the House, these services may also be available:
o Special suites for children with suppressed immune systems
o Accredited education programs
o Recreational activities
o Non-clinical support services
o Sibling support services
 The generosity of volunteers and donors make it all possible. In return, families either
stay at no cost or are asked to make a donation up to $25 per day, depending on the
House. The RMHC Global Policy is that families are never turned away; if it’s not
possible to pay, the fee is waived.
Family Room - When families walk into a Ronald McDonald Family Room, we want them to
forget they’re in a hospital. Often steps away from a pediatric or intensive care unit, Ronald
McDonald Family Rooms offer a place to rest and regroup right at the hospital, just moments
away from their sick child.
45
Ronald McDonald House Charities continued,
 Services for families – may vary from one family room to the next, but families will
often find:
o A kitchen area that includes a stove or microwave
o Shower facilities
o Sleeping rooms
o Laundry facilities
o Internet access
o Reference books
o A seating area with a television
o A quiet room
Care Mobile - providing access to health care where children need it most. When it comes to
delivering health care, our Ronald McDonald Care Mobiles take a holistic approach.
 Prevention: We deliver health education, which reduces overall medical costs,
addresses behavior and lifestyle choices and helps motivate families to improve and
maintain their health.
 Treatment: We provide services ranging from immunizations and preventive checkups to dental care and treatment for chronic and acute illnesses.
 Referral: Our staff works with families to help them get access to ongoing care with a
primary doctor or dentist.
 Services for Families - All Ronald McDonald Care Mobile services are provided in a
40-foot long, 8-foot wide, state-of-the-art vehicle built specifically for delivering
pediatric health care services. Each vehicle, which ultimately costs around $500,000
to get on the road, includes two patient examination rooms, a laboratory, and reception
and medical records areas. Depending on community needs, Ronald McDonald Care
Mobile services may include:
o Primary care, well-child visits and developmental screening
o Immunizations
o Diagnostic, preventive and restorative dental care
o Oral hygiene education
o Asthma treatment and self-management education
o Pulmonary function testing
o Vision, hearing and lead screening
o School and sports physicals
o Prenatal care for pregnant teens
o Childhood health promotion and injury prevention education
o Nutrition counseling
o Pediatric specialty care, such as oncology, cardiology and otolaryngology
o Ophthalmology
o Mental health assessment and referral
o Blood collection
o Social service resource referral
46
Ronald McDonald House Charities continued,
o Health education
o Care for special needs children
Scholarships - We want these students to reach their full potential. To help them accomplish
this, our network of U.S. Chapters, along with the global office of RMHC, offer scholarships
to students in financial need who have demonstrated academic achievement, leadership and
community involvement. Since 1985, more than $56 million in scholarships have been
awarded. Scholarships are for students in the United States living in areas where there
are participating local RMHC Chapters. Please note that not all Chapters offer all four
scholarships below. RMHC/Scholars: All students are eligible to apply regardless of race,
color, creed, religion, sexual orientation, gender, disability or national origin.
47
Salvation Army
Ray County Red Shield
Service Center
104 EN Main
Richmond, MO
(816) 776-8191
Excelsior Springs Red Shield
Service Center
108 W. Broadway
Excelsior Springs, MO 64024
(816) 630-4155
Crossroads Family Shelter
14704 E. Truman Rd.
Independence, MO 64050
(816) 461-1093
Independence Family Thrift Store
& Donation Center
1535 E. 23rd St.
Independence, MO 64055
(816) 833-8881
Services/Programs:
www.salvationarmyusa.org
 Emergency Assistance
 Emergency Shelter
 Thrift Stores, Donation Centers
 Worship Center
 Sunday School
48
Sheltered Workshop
Opportunity Enterprises
PO Box 455
Carrollton, MO 64633
(660) 542-1401
FAX: (660) 542-1688
Brent.blackwell@att.net
www.exserv.org
Brent Blackwell
49
Shriner’s Hospitals for Children
4400 Clayton Ave.
St. Louis, MO 63110
(314) 432-3600
For a consultation: 800-850-2960
Mission: Shriners Hospitals for Children has a mission to:



Provide the highest quality care to children with neuromusculoskeletal conditions,
burn injuries and other special healthcare needs within a compassionate, familycentered and collaborative care environment.
Provide for the education of physicians and other healthcare professionals.
Conduct research to discover new knowledge that improves the quality of care and
quality of life of children and families.
This mission is carried out without regard to race, color, creed, sex or sect, disability, national
origin or ability of a patient or family to pay.
Care Options:
Orthopaedic conditions treated:
 Amputation – Absence of a bone or part of a limb congenital or acquired
 Bone Defects – Congenital, including psuedoarthrosis/tibia
 Bowed legs
o Idiopathis
o Blounts Disease
o Non-nutritional and nutritional rickets
 Cerebral Palsy – Related orthopaedic conditions
 Dwarfism – Skeletal dysplasia
 Fingers
o Syndactyly
o Macrodactyly
o Extra fingers
o Supernumerary digits
o Webbed fingers
 Foot problems
o Club feet
o Metatarsus adductus
o Bunions
o Vertical Talus
o Cavus
o Cavovarus
o Pes planus-flat feet
o Tarsal coalition
50
Shriner’s Hospitals for Children continued,
 Bone Diseases
o Osteogenesis imperfects
o XLH – X-Linked hypophosphatemia (inherited rickets)
o Hypophosphatasia
 Hand Problems
o Radial club hand
o Congenital abnormalities
o VATER syndrome (thrombocytopenia absent radius)
o Radial hypoplasia
 Hip deformities
o Perthes disease
o Slipped capital femoral epiphysis
o Congenital hip dislocation
o Development hip dysplasia
 Intoeing gait
o Femoral anteversion
o Tibial torsion
 Juvenile arthritis
 Knees
o ACL injury
o Meniscus injury
o Arthroscopy
o Knock knees
 Limb-length problems
o Limb-lengthening
o Limb-shortening
 Neck
o Torticollis
 Shoulder
o Erb’s palsy
o Klumpke’s paralysis
o Brachial plexus injuries
o Birth-related shoulder trauma
o Dislocation
 Spina bifida
o Related orthopaedic conditions
 Spine Problems
o Scoliosis
o Kkyphosis
o Spondylolysis
o Spondylosis
 Sports medicine/injuries
o Knees
51
Shriner’s Hospitals for Children continued,
o Shoulder
o Elbow
 Still joints
o Arthrogryposis
 Toes
o Syndactyly
o Macrodactyly
o Extra toes
o Supernumerary digits
o Webbed toes
 Trauma
o Non-emergent follow-up
o Complication related to injury
o Fractures
Additional Services
 Orthopaedic Oncology
o Primary bone tumors – benign
o Primary bone tumors - malignant
 Osteogenic sarcoma
 Ewing’s sarcoma
 Chondrosarcoma
o Soft tissue tumors – benign and malignant
o Metastatic lesions to the bone (cancer that spreads to the bone from other parts
of the body)
 Orthotics and prosthetics - In addition to innovative treatments and therapies, Shriners
Hospitals for Children has an orthotics and prosthetics (O and P) department capable
of creating a full range of devices. The O and P teams collaborate closely with the
physicians, nurses and occupational and physical therapists to achieve the best possible
outcome for their patients.
Our goal is to help each child become as healthy and independent as possible. We are
dedicated to providing a complete range of appropriate medical and rehabilitative
services to achieve this objective, including surgeries, physical, occupational and
recreation therapies and orthotics and prosthetics.
Transportation - Your local Shriners fraternity chapter may be able to provide your family
with travel assistance to our hospital. Our hospital is governed and supported by the men of
Shriners International, who also pride themselves in providing transportation assistance to
patients who live in their local areas. In our 9-state catchment area, there are 21 Shriners
fraternity chapters, or temples.
52
Shriner’s Hospitals for Children continued,
If you need travel assistance, please contact your local Shriners International chapter
(temple). If you do not know which chapter is closest to you, please call our care management
social workers at 314-872-8342, ext. 1206.
Services and assistance provided by the Shriners varies from location to location and can
range from transportation assistance, reimbursement, as well as arranging for an overnight
stay in St. Louis if you are traveling from a great distance, or if your visit to our hospital will
take longer than one day.
Family Housing - We are pleased to offer families the option of on-site lodging while your
child receives care at Shriners Hospitals for Children. Because room availability is limited,
we ask that you contact the social workers in care management at 314-872-8342, ext. 1206
for availability and reservations.
Lodging in St. Louis - Numerous local agencies and hotels are available in the area for
lodging. Please contact us at 314-872-8342, ext. 1206 to arrange a stay at either Ronald
McDonald House or HavenHouse. For more information, check their websites:
Ronald McDonald House: www.rmhcstl.com
HavenHouse: www.havenhousestl.org
53
Smart911
www.smart911.com
Smart911 is a free service that allows citizens across the U.S. to create a Safety Profile for
their household that includes any information they want 9-1-1 to have in the event of an
emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with
their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing
additional information that can be used to facilitate the proper response to the proper location.
At a time when seconds count, being able to provide 9-1-1 with all details that could impact
response the second an emergency call is placed could be the difference between life and
death.
 What is a safety profile?
o The Safety Profile you create when you sign up for Smart911 is completely
private and only shared with 9-1-1 when you call from a registered phone.
 How Does Smart911 help?
o Physical Disabilities - For those who have a physical disability or mobility
restrictions, it is vital for responders to know about the person, their disability
and what type of assistance or special equipment they may need to evacuate
their home or receive transport.
o Developmental Disabilities - For families affected by autism or who may have
difficulty communicating verbally with 9-1-1 their individual conditions as well
as rescue notes indicating how responders will need to approach the individual
can be include in their Safety Profile.
o Medical Conditions - For citizens who are affected by epilepsy, diabetes,
Alzheimer's, allergies or other medical conditions Smart911 can inform
responders of your condition as well as medications and emergency contacts.
o Seniors and Elderly Care - For active seniors living alone a Safety Profile can
provide peace of mind that in the event of an emergency 9-1-1 would have
details on their home and their medical needs. For caretakers, they can be
assured that if the person they care for needs to dial 9-1-1 when they are alone,
their details are available and the caretaker can be listed as an emergency
contact.
o General Emergencies - For all citizens, there is always the risk of unplanned
accidents or events. Whether in a vehicle or in your home, even the most basic
details such as the address association with a mobile phone can be available to
9-1-1 and response teams to send help fast.
o Pet and Service Animals - For citizens with pets or other animals your Safety
Profile can alert police to their presence when entering your home and Fire
crews can be aware of exactly how many people and pets need to be evacuated
from your home. For owners of a service animal, you can alert responders that
your animal needs to be transported with you.
54
Social Security Administration
1105 S. Mitchell Ave.
Chillicothe, MO 64601
877-405-7668
3520 S. Noland Rd., Ste. C
Independence, MO 64055
800-772-1213
Mon, Tue, Thurs, Fri 9-3
Wed 9-12
www.ssa.gov
Benefits:
 Retirement – A monthly check for those aged 62 and older that have worked and paid
into social security
 Social Security Disability Insurance – Pays benefits to you and certain members of your
family if you are “insured” meaning that you worked long enough and paid social
security taxes.
 Survivor’s Benefits – When an individual dies, certain members of their family may be
eligible for benefits on their Social Security record if they earned enough credits while
working. Family members who can collect benefits include a widow/widower who is
age 60 or older; a widow/widower who is age 50 or older and disabled; a
widow/widower at any age if he/she is caring for a child under age 16 or a disabled
child who is receiving Social Security Benefits; children if they are unmarried and
under age 18, under age 19 but in an elementary or secondary school as a full-time
student; or age 18 or older and severely disabled (disability must hve started before age
22); and your parents; if they were dependent on you for at least half of their support. If
the deceased has enough credits, a special one-time payment of $255 will also be made
after death. This benefit is paid only to the widow/widower or minor children.
 Divorced Widow/Widower’s Benefits – If you are divorced (even if you have
remarried), your ex-spouse will be eligible for benefits on your record when you die. In
order to qualify, your ex-spouse must: be at least 60 years old (or age 50 if disabled)
and have been married to you for at least 10 years; be any age if caring for a child who
is eligible for benefits on your record; not be eligible for an equal or higher benefit on
his or her own record; and not be currently married; unless the remarriage occurred
after age 60 or age 50 for disabled widow/widowers.
 Supplemental Security Income (SSI) – Federal income supplement program funded by
general tax revenues. It is designed to help aged, blind and disabled people who have
little or no income, and provides cash to meet basic needs for food, clothing and shelter.
 Retirement Benefits for Widow/Widowers – If you’re receiving widow/widowers
(including divorced widow/widowers) benefits, you can switch to your own retirement
benefits as early as age 62. REMEMBER: Age 62 is the earliest you can collect
55
Social Security Administration Continued,
Social Security retirement benefits and the age at which you can receive full retirement
benefits is rising.
 Medicare – There are four parts to Medicare: Medicare Part A, Hospital Insurance,
Medicare Part B, Medical Insurance; Medicare Part C (Medicare Advantage), which
was formerly known as “Medicare+Choice” and Medicare Part D, prescription drug
coverage. Generally, people who are over age 65 and getting Social Security
automatically qualify for Medicare Parts A and B. So do people who have been getting
disability benefits for two years, people who have amyotrophic lateral sclerosis (Lou
Gehrig’s disease) and receive disability benefits, and people who have permanent
kidney failure and receive maintenance dialysis or a kidney transplant.
o Part A is paid for by a portion of Social Security tax. It helps pay for inpatient
hospital care, skilled nursing care, hospice care and other services.
o Part B is paid for by the monthly premiums of people enrolled and by general
funds from the U.S. Treasury. It helps pay for doctors’ fees, oupatient hospital
visits and other medical services and supplies that are not covered by Part A.
o Park C (Medicare Advantage) plans allow you to choose to receive all of your
health care services through a provider organization. These plans may help
lower your costs of receiving medical services, or you may get extra benefits for
an additional monthly fee. You must have both Parts A and B to enroll in Part
C.
o Part D (prescription drug coverage) is voluntary and the costs are paid for by the
monthly premiums of enrollees and Medicare. Unlike Park B in which you are
automatically enrolled and must opt out if you do not want it, with Part D, you
have to opt in by filling out a form and enrolling in an approved plan.
56
Subsidized Housing/Rental Assistance
Carrollton Villa
1108 E 10th St.
Carrollton, MO 64633
May Accept Section 8
Valley View Apartments
201 Ford St.
Carrollton, MO 64633
Senior/Low Income Housing
Sunset Apartments
113 W Sunset Dr.
Hale, MO 64643
(660) 565-2310
Senior/Low Income Housing
Spring Manor
212 E. Spring St.
Carrollton, MO 64633
(660) 542-1401
Disabled/Low Income Housing
Brookview Apartments of Carrollton
401 Crouch St.
Carrollton, MO 64633
(314) 721-3410
Low Income Housing
Freedom Retirement Community
205 West Liberty
Norborne, MO 64668
Senior/Low Income Housing
57
USDA Rural Development
Service Center
1405 Hwy 65 N., Ste. A
Carrollton, MO 64633
(660) 542-8732
State Office
601 Business Loop 70 W., Ste. 250
Mailing: 235
Columbia, MO 65203
(573) 876-0976
FAX: (855) 830-0684
Area Office
500 Wollard Blvd.
Richmond, MO 64085
(816) 776-5861
FAX: (855) 850-2623
www.rurdev.usda.gov/mo
Services/Programs:
 Direct Home Ownership Loans – Loans made by USDA to low and very low income
applicants to buy, build or repair homes (payments are subsidized).
 Guaranteed Home Ownership Loans – Loans made by conventional lenders and
guaranteed by USDA to low and moderate income applicants to buy or build homes
(30 year fixed interest rate).
 Rural Rental Housing – Loans made by USDA to individuals or organizations to
construct apartments for very low to moderate income tenants (operated on a not-forprofit or a limited profit basis with subsidized rents – can include congregate or
cooperative housing.
 Home Repair Loans/Grants – One Percent interest loans made by USDA up to $20,000
to very low income applicants to repair the home they now own, and grants made by
USDA Rural Development up to $7,500 to very low income applicants to repair their
home they now own to remove safety and health hazards. Grant recipients must be 62
years of age or older and show they cannot afford a 1% repair loan.
 Guaranteed Rural Rental Housing – Loans made by conventional lenders and
guaranteed by USDA to individuals or organizations for construction of apartments for
very low to moderate income tenants (operated on a non-for-profit or a limited profit
basis with subsidized rents – can include congregate or cooperative housing).
 Farm Labor Housing Loans/Grants – Loans/grants made by USDA to public bodies,
not-for-profit entities or individuals to finance rental units for domestic farm labor.
 Rural Housing Site Loans – Loans made by USDA to public bodies or not-for-profit
entities to buy and develop lots to sell to very low to moderate income housing
applicants at the cost of development.
58
USDA Rural Development Continued,
 Self Help Technical Assistance Loans/Grants – Self-Help Housing Loans are made by
USDA to a group of housing applicants who agree to work together to build their own
homes. Technical Assistance Grants are made by USDA to not-for-profit entities to
provide the technical assistance to Self-Help Housing Loan applicants to build their
own homes.
 Housing Preservation Grant Program – Grants made by USDA to non-for-profit
entities to operate a program which finances repair and rehabilitation activities to
individuals/rental housing owners for very low and low income tenants.
 Electric Program – Makes loans and loan guarantees to finance the construction of
electric distribution, transmission and generation facilities, including system
improvements and replacement required to furnish and improve electric service in
rural areas, and for demand side management, energy conservation programs and ongrid and off-grid renewable energy systems.
59
Wolfner Talking Book and Braille Library
600 West Main St.
Jefferson City, MO 65101
1-800-392-2614
(573) 751-8720
FAX: (573) 751-3612
TDD: 1-800-347-1379
http://www.sos.mo.gov/wolfner/
Services/Programs:
 The Wolfner Library is a free library service to anyone in the State of Missouri who is
unable to use standard print materials due to a visual or physical disability. Materials
are mailed to and from library patrons at their homes, postage paid. There is no charge,
whatsoever, to the patron. Currently, over 11,000 Missourians actively use Wolfner
Library.
 The library's collection includes fiction and nonfiction audio and braille books for all
ages. Over seventy (70) magazine subscriptions are available, and the library loans
playback machines to those using audio books.
 School Services - This is for teachers, counselors, special services directors, school
librarians and media specialists, principals and others who work with students in
Missouri schools. Almost every school has students who are eligible for this free
library service. Wolfner Library serves people who are blind and visually impaired, as
well as those who cannot use standard print materials due to a physical disability or a
reading disability. To find out more about who can use this service, read through the
Eligibility and Certification section of our application.
 Institution Services - Here at Wolfner Library, we understand that providing activities
for residents of nursing homes and visitors to senior centers is a fulfilling, yet timeconsuming job. The same is true for activity directors and administrators of other
institutions serving individuals with disabilities ranging from blindness to severe
physical disabilities. This is why we offer institutions a number of ways to utilize
Wolfner Library services and are consistently working to create and provide interesting,
energizing activities. To be eligible for Wolfner Library services, which include
lending braille books and books on tape, an institution must serve individuals who are
eligible for services. Institutions may provide Wolfner Library services in one of three
ways: as a referral agent, providing demonstration services, or checking out books and
equipment on behalf of individuals. To act as a referral agent, we ask organizations to
stock Wolfner Library brochures and individual applications for their visitors. Merely
fill out the order form for materials or call Wolfner Library. As a referral agent, you
may also use materials to present a Wolfner Library display.
60
Wolfner Talking Book and Braille Library continued,
 Volunteer Services - The Wolfner Library volunteer program offers opportunities for
people willing to plant trees for others to enjoy. We record books for Missourians who
cannot read those books in print. After a book is recorded and goes through a rigorous
quality assurance process, it is put into our circulation system for our patrons to check
out. The volunteers who work on the book may never know how many people listen to
it, or how much they enjoy it. They simply have to trust that what they are doing is
making life more enjoyable for others. If you are a person who understands how much
books enrich our lives, you may want to be involved in our recording program. Our
recording booth is in the library in Jefferson City, so the recording has to be done here.
An audition is required for those people who want to read books. However, there are
three people involved in the recording process: a narrator, a monitor, and a reviewer.
All three are essential in the production of a book. Those who do not want to read can
still be involved by working as a monitor or reviewer. If you interested in these
volunteer activities, please contact Deborah Stroup at 1-800-392-2614 or 573-5222766, or by email at deborah.stroup@sos.mo.gov.
 Books and magazines are mailed free to and from library patrons, wherever they reside.
There is no charge, whatsoever, to the patron. Currently, over 17,000 Missourian
actively use the Wolfner Library service.
 Wolfner Library is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The library is
located in the James C. Kirkpatrick State Information Center at 600 West Main Street in
Jefferson City, Missouri.
61
GLOSSARY
Adult Abuse – Elder abuse may include physical abuse, financial exploitation (someone
taking advantage of a senior citizen’s financial situation), emotional abuse, sexual abuse, selfneglect and neglect.
Adult Day Care - A service designed to enable senior citizens who need some form of
assistance to remain in their own home or the home of a family member, by providing a
protective environment either in the home or in a licensed center. Services provided may
include health monitoring, a nutritious meal, including special diets, exercise, individual and
group activities, transportation and social interaction.
Advance Directives – Commonly known as a Living Will and Medical Power of Attorney.
The point of this document is to make sure your wishes are followed in a case when you are
unable to communicate them yourself. In this document you could name someone to make
healthcare decisions for you if you become incapacitated.
Assisted Living Facility – Facility provides 24-hr care, services and protective oversight to
residents who are provided with shelter and board, and who may need assistance with
activities of daily living which include eating, dressing, bathing, toileting, transferring and
walking. Facility also provides oversight for storage, distribution, or administration of
medications; and health care supervision under the direction of a licensed physician, and
consistent with a social model of care. A social model of care includes long-term care
services based on the abilities, desires, and functional needs of individuals delivered in a
setting that is more home-like than institutional and which promotes the dignity, privacy,
independence, and autonomy of the individual. A licensed Nursing Home Administrator is
required. This type of facility may accept or retain residents who require minimal assistance
in their safe evacuation from the facility.
Assistive Technology – equipment, electronics, computers, gadgets and household items that
can make life and work easier for people with disabilities. They can range from devices of
low cost up to expensive computer systems.
Co-Pay (Medicare) – A percentage of health expenses for which you are responsible after
paying the deductible amount.
Congregate Meal Site – A place where seniors can eat together.
Conservatorship – The court authorization (voluntary or involuntary) allowing one person to
make financial decisions for another, who is not capable. Conservator, (manager), handles
the person’s finances. Court proceedings may be voluntary or involuntary – bookkeeping
checked by the court. This ceases at the moment of death.
Division of Assets – A Missouri Department of Social Services, Family Support Division
program that divides a married couple’s assets evenly when one of the person enters a nursing
home. The reason for this is to allow the person remaining at home to have money to live on
and the nursing home resident to spend down his/her share of the money to become eligible
for MO HealthNet to take care of nursing home costs.
Durable Power of Attorney for Health Care – A document through which another person
is named by you to make health care decisions for you if you are unable to make them. Often
done in conjunction with an Advance Directive.
Guardianship – A court authorization (voluntary or involuntary) of a person or agency
(Public Administrator) to make personal care decisions for someone who is not capable to
making those decisions for themselves. The Guardian and Conservator may be the same
person.
Homemaker Care/Non-Medical Care – help with household chores such as: meal
preparation, cleaning, laundry, ironing and grocery shopping
Hospice – Special care for terminally ill patients and their families. It can be offered in the
home or in a residential care facility, an assisted living facility or in a nursing home. The
patient’s doctor must feel the patient has 6 months or less to live and the patient must be
receiving only comfort measures and not treatments to cure their disease.
Intermediate Care Facility - Facility provides 24-hour accommodation, board, personal
care, and basic health and nursing care services under the daily supervision of a licensed
nurse and direction of a licensed physician to three or more residents dependent for care and
supervision. Licensed Nursing Home Administrator is required.
Living Will – See Advance Directives
Occupational Therapy – Health rehabilitation that helps individuals regain and build skills
for normal activities of daily living.
Ombudsman – A personal that investigates and mediates nursing home residents’ problems
and/or complaints regarding the nursing home they reside in.
Personal Care Services – Assistance with activities of daily living such as, grooming,
bathing, dressing, toileting and eating.
 Advanced Personal Care Services – personal care for persons who require medically
related assistance. The medically related assistance can include things like: ostomy
care, catheter care, bowel program, application of ointments or lotions to unbroken
skin, aseptic dressings, passive range of motion, assisting those who can’t bear any
weight on their legs.
 Basic Personal Care Services – personal care for those who do not have special
medical needs such as those mentioned above.
Residential Care Facility I - Facility which provides 24-hour care to three or more residents
who need or are provided with shelter, board, and protective oversight, which may include
storage, distribution or administration of medications and care during short-term illness or
recuperation. Residents who live in a RCF are required to make a path to safety unassisted. A
licensed Nursing Home Administrator is not required.
Residential Care Facility II - Facility which provides 24-hour accommodation, board, and
care to three or more residents who need or are provided with supervision of diets, assistance
in personal care, storage, distribution or administration of medications, supervision of health
care under the direction of a licensed physician, and protective oversight, including care
during short-term illness or recuperation. Residents who live in a RCF* are required to make
a path to safety unassisted. A licensed Nursing Home Administrator is required.
Respite Care – help that provides temporary relief for a caregiver of a dependent adult.
Respite care can be provided in the home or outside the home such as an adult day care
center.
 Advanced Respite Care – respite care for those with special medically related needs.
 Basic Respite Care – respite care for those without special medically related needs.
For those who need only supervision and/or someone to simply be present with them.
 Nurse Respite Care – respite care for those with special needs that only a nurse or
trained family member could meet.
Skilled Nursing Facility - Facility provides 24-hour accommodation, board and skilled
nursing care and treatment services to at least three residents. Skilled nursing care and
treatment services are commonly performed by or under the supervision of a registered
professional nurse for individuals requiring twenty-four hour care by licensed nursing
personnel including acts of observation, care and counsel of the aged, ill, injured or infirm,
the administration of medications and treatments as prescribed by a licensed physician or
dentist, and other nursing functions requiring substantial specialized judgment and skill.
Licensed Nursing Home Administrator is required.
Spend Down – The amount of money determined by Division of Social Services, Family
Support Division that has to be spent before a person would be eligible for Medicaid
assistance. Must reapply quarterly
SSI (Supplemental Security Income) – A Social Security Administration program that
provides extra monthly income to the blind, disabled and elderly persons with very low
income. Individuals must meet income requirements.