Innovation in Older Driver Safety: State and Community Program Perspectives Elizabeth Head, GA Department of Public Health Candace Kortovich, Senior Services North Fulton Bob Carr, Common Courtesy Today’s Discussion • Older Driver Safety : Data, Program, Resources • GATE Program • Common Courtesy • Discussion Today’s Discussion • The Power of a Key • Older Driver Safety by the numbers • The Georgia Older Driver Safety Program • Resources for Mobility • Innovations in Transportation /Mobility Keys over a lifetime What does it mean to age? “There are people who reach the age of 85 in a very good physical and mental condition. There are others who have extensive cognitive difficulties and physical disorders already by the age of 60.” US Population Aged 65 and Older Numbers in millions Source: U.S. Department of Health and Human Services 6 Older Drivers Tend to Have Fewer Crashes 120 Crashes per 1000 drivers 100 80 60 40 20 0 16-24 25-34 35-44 45-54 55-64 Driver Age 65-74 75-84 85+ (Source NCSA, 2000) 7 F a ta lity R a te Highway Design & Operations to Accommodate Older Drivers and Pedestrians Fatality Rate per 100 Million Vehicle Miles Traveled 10 8 6 4 2 0 16 18 20-24 30-34 40-44 50-54 60-64 70-74 80-84 Age Group Source: Traffic Safety Facts 2000 (National Highway Traffic Safety Administration) 8 Fatalities in Georgia 2012 Georgia Driver Crash Fatality Rate, by Age Group 7.0 6.0 Rate Per 1,000 Crashes 5.0 4.0 3.0 2.0 1.0 0.0 <16 16-17 18-19 20-24 25-34 35-44 Age Group 45-54 55-64 65-74 75-84 85+ Mobility/Physical Abilities: Frailty • Progressive • Marked by transition from independence to dependence on caregivers • Presence of 3 or more of the following: – Loss of strength – Weight loss – Low levels of activity – Poor endurance or fatigue – Slowed performance Physical & Cognitive Impairments Normal Aging Disease Process Mobility ROM (head/neck) Muscle Strength Endurance • • • • Arthritis Parkinson’s Disease Stroke Diabetes Vision Acuity Contrast Sensitivity Peripheral Vision Depth Perception Sensitivity to Glare Ability to Change Focus • • • • Macular Degeneration Cataracts Glaucoma Diabetic Retinopathy Cognition Age-related memory loss • Dementias (Alzheimer’s Disease, etc.) Stroke Traumatic Brain Injury • • Normal Vision Reduced Visual Acuity Macular Degeneration Diabetic Retinopathy Cataract Mind your medications! – Regular (annual) medication review with your Physician and Pharmacist – Review ALL possible side effects with your Physician or Nurse when starting a new medication/regimen – Report any changes in physical or cognitive side effects It really does keep us young! The Older Driver Safety Program • Program Goals & Objectives – Reduce injuries and fatalities – Enhanced mobility options for older adults. – Goal is to make Georgia’s roadways safer for all users • Funded by Governor’s Office of Safety Highway • Goal is to make Georgia’s roadways safer for all users Older Driver Safety Program • Resources – Keeping Drivers Safe: self-help – Addressing skills: rehabilitation specialists – Alternative Transportation options • Training (community and professional) – The Four E’s Program Focus Areas & Activities – Education • CarFit • Caregiver Awareness • Physician Awareness – Assessing and Counseling Older Drivers: A Physician’s Guide – Fact sheets – Educational Presentations – EMS • Yellow Dot • Telehealth/telemedicine – the front lines Program Focus Areas & Activities – Engineering • Workshops targeting engineers & planners – FHWA Older Driver Design Workshop • Environmental/Engineering intervention – Ponce de Leon – Enforcement (Legislation/Policy) • Success - DDS form 270 –Request for Driver Review • Tough - Vision requirements • GARD Report Recommendations Thinking of Retiring … from driving? Be Prepared! Resources & Innovations from the Field Georgia Department of Driver Services •Renewals •Mobility Resources •Transportation Options •Medical Revocation Process http://dds.ga.gov/seniors/index.aspx Self-help for Drivers • Free Hartford Publications http://thehartford.com/advance50/publicationson-aging • AARP Driver Safety Program http://www.aarp.org/homegarden/transportation/driver_safety/ • The Hartford/MIT Age Lab Older Driver Safety http://thehartford.com/advance50/ Resources to Assess/Sharpen skills • CarFit – www.car-fit.org • Defensive Driving Courses http://www.dds.ga.gov/DUI/SchoolMatrix.aspx • American Automobile Association (AAA) Roadwise Review and online courses http://seniordriving.aaa.com/ • American Association of Retired Persons (AARP) Driver Safety Courses http://www.aarp.org/ws/EO/driver-safety-programs/ • Certified Driving Rehabilitation Specialists (CDRS) Alternative Transportation • Government/Formal Resources – AgeWise Connection 404-463-3333 – GA Div. Aging Services 866-552-4464 • Informal Community Resources – Churches – Community Centers; Neighborhood organizations • Nonprofit organizations – Voucher programs – Volunteer driver programs – Ride Share • For-Profit organizations – Taxi services – Non-emergency medical transport – Uber/Lyft Breaking Down Tough Conversations Gate Around Town Easily – GATE A Voucher Program Participant Requirements: A resident of Alpharetta - Johns Creek – Milton – Mountain Park – Roswell - Sandy Springs An older adult 60+ or adult with disabilities, No longer able to drive or access public transportation Use an approved driver in the GATE program Transportation provided by: Driver of your choice (except a spouse) or approved GATE driver. All drivers are interviewed prior to acceptance into the program. Cost: Voucher book containing $100 worth of vouchers. The cost share for this book is $25. Rider and driver agree on price prior to trip Program Funding: Grant from the Atlanta Regional Commission Federal Transit Administration (FTA) 5317-New Freedom Funds. Gate Around Town Easily – GATE A Fulton County Voucher Program Program Set-up and management: Personal interviews of participants and providers (drivers) Transportation providers must show proof of required valid driver’s license and auto insurance, Providers must also complete specific training certifications. No online or email process Monitor voucher usage Program Facts: Serves over 200 people/year Paperwork intensive Staffing: 1 Full-time manager 1 Part-time administrator Common Courtesy is a non-profit with a mission to partner to provide safe, affordable or even no-cost transportation to those unable to operate a vehicle safely. Money is raised by: Religious Organizations Senior Living Communities Healthcare Providers Retailers Friends Senior Organizations *Each organization maintains their own “bucket” of funds to sponsor rides. This money is used to sponsor the costs of providing rides for those who can no longer drive and want to maintain their independence. We partner with Uber, a technology based transportation company that uses smart phones to connect drivers and riders. And now with Caliber for ADA wheelchair accessible. We connect riders that cannot drive or do not have transportation, with drivers from Uber. Organizatio ns Businesse s Funding from sponsors Communities Friends Famil y Civic Association Neighborhoo d Associations s Neighborhood General Funding Religious Corporat Organization s Grocery / Pharmacy e Donors Bucket One $$$ Bucket Five $$$ Bucket Two $$$ Bucket Three $$$ Bucket Four $$$ Grant s A rider may need transportation to the grocery store, doctor appointment, mall, social activities, etc. Obtaining a ride begins by registering with Common Courtesy There are two ways to make arrangements for a ride: 1. The rider can use the Uber App on their smart phone 2. The rider can call the dispatch phone number Common Courtesy requests 24 hours advanced notice to dispatch rides // uberX: the low-cost Uber in Atlanta (and the choice for Common Courtesy) Rider Registration Information In order to become a funded Rider (that is your rides are free), you will need to go through a few steps! Because we are a non-profit we must determine that you are someone who “cannot or should not” be driving a personal vehicle. In most cases this is not difficult yet we must make certain that those who can otherwise afford or secure transportation are not using much needed funding dollars! The system: How it works a. Rider Registration First Step: Potential rider* will complete a Rider application / Registration Form, either online in pdf format or as a hand written format to be sent to CCI. CCI staff (individually or as a team) will review the application to meet the established parameters under the funding source’s desired set of criteria. a. If Rider is approved, a code/tag will be assigned and the basic rider information for Uber or other service will be input into system. Applicant Rider will be notified and requested to attend a Rider Travel Training (Rules of the Road) in a group setting. CCI Volunteer will lead the training session and each graduate will be activated. b. Rider may activate or initiate a ride 24 hours after the training using a smartphone device that they own.* c. All rides for a selected subset of donations will be reported weekly to the donor source (if desired). Riders must meet criteria of Funding Source such as low-income, older-adult, physically impaired, or one suffering from a critical disease and requiring routine medical treatments. CommonCourtesy®, Inc. … in partnership with YOU for transportation CONFIDENTIAL Statement of Need and Rider Information Form 888-447-7555 $10.00 Refundable Registration Fee if not accepted Please mail to: PO BOX 19674, Atlanta, GA 30325 or FAX to: 404-745-8003 PLEASE ASSIST US BY PRINTING (EXCEPT SIGNATURE) ALL INFORMATION REQUE BALLPOINT PEN! PLEASE COMPLETE ALL INFORMATION BEFORE SUBMITTIN . TODAY’S DATE: ______________________ FULL LEGAL NAME:________________________________________________________ First Middle Initial Last NICKNAME? _______________________________ PRESENT RESIDENCE ADDRESS: ________________________________________________________________________ Number Street APT City State Any SPECIAL NEEDS (CONFIDENTIAL)? ______________________________________________________________________ ________ I CAN WALK FREELY yes/no I USE A WALKER WHEELCHAIR yes/no I NEED ASSISTANCE yes/no PLEASE EXPLAIN: __________________________________ yes/no I USE A Please list two nearby/available contacts or emergency numbers: Name __________________________________________ Relationship ____________________ Telephone ______________________________________ Name __________________________________________Relationship _____________________ Telephone ________________________________________ RELEASE OF LIABILITY COMMON COURTESY CURB-TO-CURB RIDES FOR: HOW IT WORKS A. Application 1. Become a registered rider by completing and submitting the required registration form along with a credit card or check for $10 made out to Common Courtesy a. You must have a cell phone to become a registered rider 2. Receive Confirmation with your rider identification number and rider registration packet. A. Taking Rides with Common Courtesy IF BY DISPATCH ONLY 1. Schedule a ride by calling the toll free message center at 888-447-7555 and pressing the #1 button on your phone. Leave a message with all the information to arrange your ride from the script in your rider registration packet. 2. A confirmation call will be made providing you with a unique Ride Confirmation Code. Please retain this Code as it is your Ride Confirmation and identification by Driver. a. You will be given a local number to call 404-276-0164 on your cell if you have any changes to the planned travel itinerary. Please write it down and take with you. 3. Pick-up Your Common Courtesy Driver will arrive within 10 minutes of the pick-up time, driver name and last 3 digits of their license plate number will be provided to you along with make of the auto. 4. Return ride Common Courtesy will call you 15 minutes before you are scheduled to be picked up to confirm the time and location. a. Please be sure and have your cell phone charged and turned on to receive the return ride confirmation call. b. Call the local number given to you 404-276-0164 if your return time is delayed or changed. c. Also call the local number if your driver has not arrived or if there is a problem. Help to provide safe, affordable or even no-cost transportation to those unable to operate a vehicle safely. And…Our volunteer support needs are: Your physical help to: Administer and validate driver application procedures Administer dispatch support Give telephone responses to driver, riders, funding sources Prepare materials and coordinate attendance for presentations Data input, registering Drivers and Riders in the system Prepare & assemble Fundraising & Grant Requests Coordinate Volunteer Staff activities Provide support as needed for Community Organizations Advocacy Track Funding and Accounting Area Agencies on Aging/Aging & Disability Resource Connections Best kept secret! www.eldercare.gov •Call lines staffed by Certified Information & Referral Specialists in Aging •Online access to resources •Demographic information •Policy & Planning •Program access point