H207: PROJECT MANAGEMENT AND SCHEDULING
Module Synopsis
Project management and scheduling is an integral component of events management. The success
of any event hinges directly on the ability of the project manager to successfully map out and execute
all of the essential components of a project management plan.
This module will equip students with a clear understanding of the role played by a project manager
and introduce the various components of managing a project. At the end of this module, students will
be able to successfully map out and execute the essential components of a project management plan.
To make learning more engaging for students they will have an opportunity to define, plan, control
and close an actual project which they will manage through-out the 15 weeks of the module lessons.
Topics covered include several areas of specializations such as Work Breakdown Structure, project
management software application such as Microsoft Project, Risk Management, Contingency
planning, Time & Resource Management, Project Evaluation and Project closure. In addition to the
specialized topics, students’ will also cover more general management topics such as, Human
Resource Management, Financial Management, Quality Management, Communication Management
and Change Management. This will ensure that students are well grounded to take on the role of a
project manager.
Module Objectives
At the end of this module, students should be able to:
1. Describe the boundaries of a project, define its scope and determine its objectives and key
performance indicators.
2. Explain and apply the various methods of project selection and determining project feasibility.
3. Discuss the importance of timelines, cost estimation and budgeting, quality planning and control
and effective communication in managing projects.
4. Discuss the different approaches of managing project teams and team members.
5. Describe and apply the various techniques to assess, manage and mitigate the effect of risks on a
project.
6. Integrate various project management elements into a comprehensive project plan for an event.
7. Explain the different approaches of auditing and closing a project.
8. Examine various successful international projects and explain the peculiarity of managing
international projects.
The following are the content-related abilities strengthened by the curricular process of the module:
Lesson 1: Introduction to project management and Project Scope
a) Describe the characteristics of a project, components of project management and the life
cycle of a project.
b) Describe the scope, objectives and KPIs of a project, and relate it to a Project Definition
Document.
c) Identify the stakeholders of a project.
d) Describe the role of a project manager.
Lesson 2: Project Feasibility and Selection
a) Examine the different considerations of project selection.
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b) Identify and describe project constraints and trade-offs.
c) Examine project feasibility criteria.
d) Explain the use of financial techniques to evaluate the feasibility of a project.
Lesson 3: Project Quality Planning
a) Describe the evolution of the quality movement and identify the key quality systems adopted
by the hospitality industry.
b) Discuss the common approaches to quality management.
c) Explain the principles of managing project quality.
d) Apply quality management tools and techniques to project planning.
Lesson 4: Work Breakdown Structure (WBS) and Task scheduling using Project Management
tools
a)
b)
c)
d)
e)
Define project activities and develop a work breakdown structure.
Identify project tasks and form time estimates.
discuss the different ways of sequencing activities in a project.
Examine the methods used to calculate critical path and the uses of Gantt Chart.
Examine the uses of MS Project as a Project Management Tool and use it to develop a
project plan by inputting and scheduling project tasks and assign and scheduling resources
and costs.
Lesson 5: Project Budgeting
a) Describe the direct and indirect costs associated with a project.
b) Examine the differences between the different budget preparation methods – top down and
bottom up.
c) Analyze the components of a project budget.
Lesson 6: Project Team Management
a) Discuss how organizations align projects to their organizational structure and evaluate the
various project team structure.
b) Identify roles and responsibilities of a project manager.
c) Assess how the different organizational structures can impact the performance of project
team and examine how power and resources are distributed within a project team.
d) Examine the techniques for selecting effective team members and how to evaluate them.
e) Discuss the stages of a project team development and examine motivational techniques to
enhance the performance of project teams.
Lesson 7: Change, Communication and Conflict Management
a) Discuss the causes of change and examine the process of change management in a project.
b) Identify ways to manage change.
c) Evaluate the importance of effective communication in teams for successful project
management and the general modes of communication.
d) Identify barriers to communication, and assess ways to improve communication and resolve
conflicts in the project team.
Lesson 8: Quality Control
a) Identify the possible factors that result in poor quality and the costs of quality control.
b) Examine the purpose and application of quality assurance and quality tools in a project.
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c) Explain and apply the common quality tools used in project quality control.
d) Identify and apply appropriate quality tools for different types of quality issues .
Lesson 9: Risk Management
a)
b)
c)
d)
Analyze the risk management process.
Identify internal and external sources of risk.
Evaluate the sources of risk.
Select and evaluate appropriate risk response strategies.
Lesson 10: Contingency Management
a) Define contingency in the context of a project.
b) Discuss the process of putting together a contingency plan.
c) Discuss the importance of training for stakeholders in their roles and responsibilities in a
contingency.
d) Evaluate the importance of communication in a crisis.
Lesson 11: Financial Control
a) Examine the resource acquisition process.
b) Describe good corporate governance and ethics related to handling project finances.
c) Examine the cash flow movements of a project to make decisions based on analysis of
variances.
Lesson 12: Progress Management
a)
b)
c)
d)
Discuss the different ways of tracking project progress.
Illustrate the methods used to track project progress in MS Project.
Explain and apply quality tools that help monitor project progress and indicate potential issues.
Describes and apply different methods of trouble-shooting and problem solving.
Lesson 13: Project Implementation
a) Explain real-world issues to implementing a project.
b) Examine the key stakeholders’ reactions to the project implementation.
c) Assess the importance of thinking of your feet, adaptability, flexibility, ingenuity and the
contingency plan.
d) Discuss the issues of data collection for the purpose of project reporting.
Lesson 14: Project Audit and Closure
a)
b)
c)
d)
Discuss the role of the Project Manager during project closure.
Examine the causes of project closure.
Identify the main activities in project closure.
Examine the post project evaluation process.
Lesson 15: International Projects
a) Identify key success factors of international projects.
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b) Assess the issues in managing international projects.
Allocated time per day
(One-Day-One-Problem PBL Pedagogy)
Module Coverage
Discussion in
Study Cluster
Resource
Gathering and
Team Work
Formal Site Visit
4 hrs
2 hrs
-
2. Project Feasibility
and Selection
4 hrs
2 hrs
-
3. Project Quality
Planning
4 hrs
2 hrs
-
4 hrs
2 hrs
-
5. Project Budgeting
4 hrs
2 hrs
-
6. Project Team
Management
4 hrs
2 hrs
-
4 hrs
2 hrs
-
8. Quality Control
4 hrs
2 hrs
-
9. Risk Management
4 hrs
2 hrs
2 hrs
10. Contingency
Management
4 hrs
2 hrs
-
11. Financial Control
4 hrs
2 hrs
-
12. Progress
Management
4 hrs
2 hrs
-
13. Project
Implementation
4 hrs
2 hrs
14. Project Audit and
Closure
4 hrs
2 hrs
-
15. International Projects
4 hrs
2 hrs
-
1. Introduction to
project management
and Project Scope
4. Work Breakdown
Structure (WBS) and
Task scheduling
using Project
Management tools
7. Change,
Communication and
Conflict
Management
STRICTLY CONFIDENTIAL. FOR ARTICULATION PURPOSE ONLY.
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Total = 15 Problems = 92
hours
60 hrs
30 hrs
STRICTLY CONFIDENTIAL. FOR ARTICULATION PURPOSE ONLY.
2 hrs
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