How PETS Can Help Make Services Work for Poor People Distance Learning Clinic April 14, 2004 Ritva Reinikka Research Manager Development Research Group The World Bank Similar changes in public spending can be associated with vastly different changes in outcomes Sources: Spending data from World Development Indicators database. School completion from Bruns, Mingat and Rakatomalala 2003 Unit cost and performance in primary education: Mauritania A framework of relationships of accountability Policymakers Poor people Providers Short and long routes of accountability The relationship of accountability has five features Expenditure incidence Health Source: Filmer 2003b Education Public expenditure tracking surveys • New information on finance and performance of service providers – on provider organizations and frontline – for policymakers and users/clients – as actual spending data are seldom available • Flow of financial and in-kind resources from the center down to the frontline and users – Ministries, local governments, schools – Nonwage and salaries • Sample surveys – Same idea as in enterprise or household surveys The First PETS in Uganda • Health and education sectors • Data from different levels of administration, including 250 schools and 100 health facilities • Only 13 percent of intended capitation grant actually reached schools (1991-95) • Other findings Enrollment trends differed from published data Importance of parental contributions Leakage of nowage funds in primary education in Uganda (%) 1991 1992 1993 1994 1995 2001 Source: Reinikka (2001); Mean 97 96 85 84 78 18 Reinikka & Svensson (2003) Median 100 100 100 100 100 18 Leakage of nonwage funds in primary education: Evidence from PETS (%) Country Ghana 2000 Peru 2002* utilities only Tanzania 1998 Zambia 2001 rule-based Zambia 2001 discretion Source: Ye and Canagarajah (2002) for Ghana; Price Waterhouse Coopers (1998) for Tanzania; Das et al. (2002) for Zambia Mean 49 30 57 10 76 Ghost workers on payroll (%) Country Education Health Honduras 2000 5 8.3 Uganda 1993 20 - Source: World Bank 2001 Reinikka 2001 Explaining capture of public funds in Uganda • Large variations in receipts across schools • Corruption explained by interaction between local officials and end-users – Bargaining between local officials and schools – Information and using voice -- costly • Leakage endogenous to school characteristics – Income – Size of school – Teacher qualifications Evaluating the impact of an information campaign • Central government in Uganda launched an information campaign in 1996 targeted to – Parents and schools – A signal to local governments • Before and after comparison – Huge improvement and reduction in leakage – 3/4 attributed to information campaign • Schools with access to newspapers reduced leakage by 14% Schools in Uganda received more of what they were due Source: Reinikka and Svensson (2001), Reinikka and Svensson (2003a) Zambia • Focus on resources and learning results – Combines public expenditure tracking with a household survey and testing of pupils for learning outcomes • Educational equity – Household survey enables PETS to relate school funding received to whether schools are “rich” or “poor” and to private spending on education Peru • Diagnostic PETS exposed the confusion in the processes of administering the budget • Inadequacy and unresponsiveness – Non-salary spending fell short of schools’ needs – Implementing units rarely responded to school’s requests IIEP Training Module for PETS and other provider surveys • Use of micro-level surveys – Multi-angular data collection – Sampling and data management • Case studies – Peru – Uganda – Zambia • Sample questionnaire for school survey Provider surveys 2002: Absence rates (%) among teachers and health-care workers Country Ecuador Honduras 2000 Peru India Indonesia Uganda Zambia Primary schools 16 14 13 25 18 26 17 Health facilities 27 26 43 42 35 - Implementation issues: Who? How? • Requires skills like any other micro survey • Steps in implementation Concept Buy-in across the board Questionnaire design Identify (and contract) implementing agency Pilot Enumerator training Field work (including quality control and data entry) Analysis and dissemination Concluding remarks • With proper survey techniques it is possible to collect quantitative data on frontline service provision • Conventional mechanisms such as audit, supervision, legislative reviews may not be enough • Enhance client power -- parents’ ability to monitor and improve their bargaining position – Information is crucial Finding out more on PETS… • Survey reports, instruments, and documentation on: www.publicspending.org • http://www1.worldbank.org/publicsector/pe/trackingsurveys.htm • Some references: – Dehn, Reinikka, and Svensson. 2003. “Survey Tools for Assessing Performance in Service Delivery.” In Bourguignon and Pereira da Silva, eds. Evaluating the Poverty and Distributional Impact of Economic Policies. Oxford University Press and the World Bank. Forthcoming – Reinikka and Svensson. 2002. Measuring and understanding corruption at the micro level. In Della Porta and Rose-Ackerman, eds. Corrupt Exchanges: Empirical Themes in the Politics and Political Economy of Corruption. Nomos Verlagsgesellshaft. – Lindelow and Wagstaff. 2002. “Health Facility Surveys: An Introduction.” Policy Research Working Paper 2953. The World Bank. • Email: rreinikka@worldbank.org