Overview of Strategic Management Concepts Three Themes • Global Considerations Impact Virtually All Strategic Decisions • Information Technology Has Become a Vital Strategic Management Tool • Preserving the Natural Environment is an Important Strategic Issue Global Considerations Impact Virtually All Strategic Decisions Should we import? Which foreign languages should I learn? Will NAFTA affect our firm? Should we export? Information Technology Has Become A Vital Strategic Management Tool What functions shall we include on our Web site? Should we upgrade our PCs? Should we outsource MIS? Should we buy our sales staff laptops? Preserving the Natural Environment is an Important Strategic Issue Is our firm environmentally friendly? How can we recycle? How can our waste be reduced? Will Congress pass tougher laws? The Definition of Strategic Management The Art and Science of Formulating, Implementing, and Evaluating Cross-Functional Decisions That Enable an Organization to Achieve Its Objectives The Basis for Good Strategic Decisions Intuition + Analysis Effective Strategic Decisions Ten Key External Forces Competitive Economic Technological Social Governmental Cultural Political Demographic Environmental Legal Economic Forces: Examples of Variables To Be Monitored Level of Disposable Income Interest Rates Inflation Rates Unemployment Trends Value of the Dollar Abroad Tax Rates Budget Deficits Stock Market Trends Economic Conditions Abroad Economic Forces: Examples of Variables To Be Monitored Level of Disposable Income Interest Rates Inflation Rates Unemployment Trends Value of the Dollar Abroad Tax Rates Budget Deficits Stock Market Trends Economic Conditions Abroad Social, Cultural, Demographic, and Environmental Forces: Examples of Variables to be Monitored Per Capita Income Levels of Disposable Income Population Changes By Race, Age, & Area Attitudes Towards Leisure Time Average Level of Education Attitudes Towards Customer Service Regional Changes in Tastes and Preferences Rising Consciousness for the Natural Environment Political, Governmental, & Legal Forces: Examples of Variables to be Monitored Government Regulations and Deregulation Special Tariffs Environmental Protection Laws U.S. - Foreign Country Relationships Import-Export Regulations World Oil, Currency, and Labor Markets The Rise of Democracies Worldwide Local, State, National, and Foreign Elections Key Questions About Competitors Who are our competitors? What are Competitors’ Objectives? Where are our competitors located? What are Competitors’ Strengths? What are Competitors’ Weaknesses? How Vulnerable are we to our Competitors’ Strategies? Fourteen Key Internal Forces Management Marketing Research & Development Purchasing Manufacturing Production/ Operations Distribution Key Internal Forces (cont.) Finance/Accounting Packaging Promotion Human Resource Management Employee/ Manager Relations Vendor Relations Computer Information Systems Keys to Formulating Strategies Business Mission Internal Strengths and Weaknesses External Opportunities and Threats Strategy Formulation A Comprehensive Strategic Management Model Feedback Perform External Audit Establish Longterm Objectives Develop Mission Statement Generate, Evaluate, and Select Strategies Establish Policies and Annual Objectives Allocate Resources Measure and Evaluate Performance Perform Internal Audit Strategy Formulation Strategy Implementation Strategy Evaluation Benefits of Strategic Management - Improved Communication - Greater Productivity - Increased Understanding - More Effective Strategies - Enhanced Commitment - Less Waste - Allow Firm to Influence, Initiate, and Anticipate - Be Proactive Rather Than Reactive