1. COMPETITIVE CAPABILITY FRAMEWORK
TOOL TYPE
TOOL NAME
Competitive
Capability
Framework
AUTHOR/
PROVIDER
WMG, University of Double loop
Warwick
framework
Output Driven Pera
Learning
1a) People
development/ Model
business
performance
1b) Strategic
HR
FORMAT
BRIEF DESCRIPTION
Links: training design to business needs; transfer of learning to
role performance; learning & development to competitive
advantage
REASON FOR INCLUDING
Transforming Capability tool
Process
flowchart
Aligns development of individuals and teams with identified
Common philosophy, similarities
business needs, and builds clear measurement criteria into the in practice
learning solution
5-level grid
Examines: developing competency; building workgroups &
culture; navigating & managing performance; & shaping the
workforce
People
Capability
Maturity
Model
Software
Engineering
Institute, Carnegie
Mellon University
(US)
People
Process
Model
Lynda Gratton, LBS Double loop
framework
Links the long-term cycle of leadership development, workforce Similar appearance, different
development & organisational development to the short-term
application
cycle of objective setting, performance metrics, rewards and
short-term training
Strategic HR
Planning
Process
Linda Holbeche,
Double loop
Roffey Park (now at framework
The Work
Foundation)
Links strategy to human organisation and organisational
initiatives
7S Framework McKinsey
Framework of A management model that describes 7 factors to organise a
interconnected company in an holistic and effective way
elements
Wider-ranging, has areas with
strong commonality
Similar appearance, different
application
People-related factors are given
strong emphasis within
managing for business success
2. INNOVATION READINESS AUDIT (1)
TOOL TYPE
TOOL NAME
FORMAT
BRIEF DESCRIPTION
REASON FOR
INCLUDING
WMG, University of Semi-structured
Warwick
interview and
report
Evaluates a company’s people development process capability, related to
the Technology Transfer Cycle
Transforming
Capability tool
Real World Group
Staged set of
questionnaires
Diagnostic tools for organisational and individual development. Topics
include organisational culture, readiness for change, leadership
behaviours, management competencies
Similar style, but
wider ranging
Change
Readiness
Diagnostic
Roots Shoots
Fruits
Web-based
survey
Enables understanding of the level of readiness for change, and covers
various areas including customer and employee surveys. It comprises a
standard question set with ability to add additional ones specifically
relevant to a situation
Similar in nature,
but for general
change and
transformation
Business
Review and
Action Plan
Business Link West Six part
Through SWOT analysis develops recommendations for business
Midlands
questionnaire and improvements, covering products, services, operational systems and
action plan
processes, and gap analysis of people and financials
worked out with
BL advisor and
company
Similar approach,
different focus
Best
Business
Practice –
People and
Skills Module
DTI, delivered
through the
national business
link network
Innovation
Readiness
Audit
Real World
2a) Readiness Diagnostics
for Change
2b) Business
AUTHOR/
PROVIDER
Online staged
questionnaire
Objective review of learning and development strategy, covering
recruitment, workforce development, performance management
Similar approach,
more of an HR
emphasis
Flexible user
driven
software tool
Provides the capacity to build a company’s
own system of skills diagnosis and training regimens.
Related topic, with
more of a skills
emphasis
2c) Skills in
General
Skills Gap
MyKnowledgeMap
Analysis
Competency
Management
2. INNOVATION READINESS AUDIT (2)
TOOL TYPE
TOOL NAME
On-Line CPD
Scheme
AUTHOR/
PROVIDER
Chartered
Management
Institute
FORMAT
BRIEF DESCRIPTION
REASON FOR INCLUDING
Online self assessment tool Focuses on Business Impact, CPD and 360-Degree Related topic, though rather short
assessment to evaluate Chartered Manager
and focused on management
potential
training
Managerial
Development
Assessment Of Processes
Proficiency
Group
2d)
(Map)
Tool
Leadership &
Management
Self-diagnostic tool and
consultant facilitators
Benchmarks the competence of management
Very popular tool – accepted by
teams against 12 generic competencies, 2
AWM. Focused on management
management styles and 8 personal/communication training
styles/values.
Developing
Management
Skills for
Europe
Book. Series of steps in
chapters (all start with a
diagnostic tool)
Practical guide/ diagnostics for effective managerial Thorough set of diagnostics,
behaviour covering management skills, gaining
more focused on individual skills
power and influence, motivating others etc
Web-based
diagnostic toolkit
Focuses on core knowledge & information roles
Similarities to Transforming
Capability diagnostic, though
focused on knowledge and
information assets
Web-based document with
staged questionnaires and
explanatory information
Focuses on seven areas for creating value:
relationships, knowledge, leadership &
communication, culture and values, reputation and
trust, skills and competencies, processes and
systems
These intangibles are highly
relevant to innovation and
technology transfer
Whetten,
Cameron and
Woods
Knowledge and TFPL
Information
Skills Toolkit
Critical
Department of
2e)
Trade and
Knowledge & Success
Factors:
Industry
Intangibles
Creating Value
from your
Intangibles
3. BUSINESS IMPACT ANALYSIS & IMPLEMENTATION
TOOL TYPE
3a)
Measurement
of Business
Impact
3b) Learning
Uptake
3c) Role of
People in
Business
Success
TOOL NAME
AUTHOR/ PROVIDER
FORMAT
BRIEF DESCRIPTION
REASON FOR
INCLUDING
Process
Methodology which identifies business targets, the
activities required to meet these targets & evaluates the
business impact achieved as a result of their
implementation
Transforming Capability
Tool
Jack Phillips/ ROI
Institute Inc
Process
Comprehensive measurement and evaluation system
which collects measures of learning, business impact &
ROI
Similar philosophy &
practice
Metrics that Matter
Knowledge Advisors
Web-based
tool
Learning evaluation system which assesses
effectiveness & quality of training - tool underpinned by
Kirkpatrick & ROI methodologies
Similar philosophy –
different mode of
application
Productivity &
Competitiveness
(PAC) Framework
SEMTA/ SMMT Industry
Forum, LSC
Process/
Framework
Links training to organisational & operational changes
yielding increased productivity that can be measured on
the bottom line
Similar philosophy &
practice, particular focus
Train to Gain
LSC in collaboration with
Process
Business Link & IIP
Identifies the skills a business needs, determines a
tailored training package, finds funding & reviews
progress
Links training selection to
business need
Kirkpatrick’s
Learning Evaluation
Model
Donald Kirkpatrick
Evaluation
Model Theory
Model suggests that there are 4 levels of learning &
training evaluation – reaction, learning, behaviour &
results
Widely recognised training
evaluation theory
Stake Congruence/
Contingency Model
Robert Stake, University
of Chicago
Evaluation
Model/
Process
Provides a process which objectively compares &
contrasts what was planned & what happened in a
learning intervention
Widely recognised training
evaluation process
Balanced Scorecard
Robert Kaplan / Harvard
Business School/
General Usage
Framework
Considers business performance relative to the vision
and strategy in four main areas or ‘perspectives’:
financial, customer, internal processes & learning &
growth
Links people performance
& business performance
EFQM Model
Self
European Foundation for
Assessment
Quality Management
Framework
Self assessment framework for measuring the strengths
& areas for improvement of an organisation across all of
its activities
Links people performance
& business performance
Business Impact
Analysis &
Implementation
WMG, University of
Warwick
Phillips ROI
Methodology