CHAPTER 11 Advertising Media: Planning and Analysis © 2010 South-Western, a part of Cengage Learning All rights reserved. PowerPoint Presentation by Charlie Cook The University of West Alabama Eighth Edition Chapter Objectives After reading this chapter you should be able to: 1. Describe the major factors used in segmenting target audiences for media planning purposes. 2. Explain the meaning of reach, frequency, gross rating points, target rating points, effective reach, and other media concepts. 3. Discuss the logic of the three-exposure hypothesis and its role in media and vehicle selection. 4. Describe the use of the efficiency index procedure for media selection. © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–2 Chapter Objectives (cont’d) After reading this chapter you should be able to: 5. Distinguish the differences among three forms of advertising allocation: continuous, pulsed, and flighted schedules. 6. Explain the principle of recency and its implications for allocating advertising expenditures over time. 7. Perform cost-per-thousand calculations. 8. Review actual media plans. © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–3 Media versus Vehicles • Media General communication methods that carry advertising messages Examples: television, newspapers, and Internet • Vehicles The specific broadcast programs or print choices in which advertisements are placed Example: the American Idol program • Each medium and vehicle has a unique set of characteristics and virtues © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–4 Messages and Media: A Hand-In-Glove Reaction • Advertising message and media considerations are inextricably related—creatives and media specialists must team up to design ads • Choice of media and vehicles requires a variety of decisions General media categories Specific vehicles Marcom budget allocations © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–5 Selecting and Buying Media and Vehicles • Choices: Traditional full-service ad agencies separately providing creative, planning, and media buying services for a client’s individual brands Single media buyer and planner agency providing centralized media planning and buying services for all of the client’s brands • Takeaway: Creating effective messages is critical but it is just as essential that the messages are placed in the right media and vehicles. © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–6 The Media-Planning Process • Media Planning Is the design of a strategy that will best allocate investments in advertising time and space to achieve the firm’s marketing objectives Involves coordinating three levels of strategy: marketing, advertising, and media strategy • Media Strategy Activities 1. Selecting the target audience 2. Specifying media objectives 3. Selecting media categories and vehicles 4. Buying media © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–7 Figure 11.1 Model of the Media-Planning Process © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–8 Selecting the Target Audience Segmentation Factors Buyographics Geographic © 2010 South-Western, a part of Cengage Learning. All rights reserved. Demographic Lifestyle/ Psychographics 11–9 Specifying Media Objectives Reach Weight Frequency Issues in Setting Media Objectives Recency Continuity Cost © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–10 Issues in Setting Media Objectives Reach What proportion of the population should be reached with advertising message during specified period? Frequency How frequently should audience be exposed to message during this period? Weight How much total advertising is needed to accomplish reach and frequency objectives? Continuity How should the advertising budget be allocated over time? Recency How close to the time of purchase should the target audience be exposed to the advertising message? Cost What is the most economically justifiable way to accomplish objectives? © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–11 Media Objective: Reach • Reach Is the percentage of the target audience exposed, at least once, during a specified time frame to the vehicles in which the advertising message is inserted Also known as 1+, Net coverage, unduplicated audience, and cumulative audience (cume) OTS = opportunity to see • Determinants of Reach Use of multiple media Diversification of vehicles within each medium Varying dayparts for radio and TV advertising © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–12 Media Objective: Frequency • Frequency Is the average number of times during a media- planning period that the target audience members are exposed to media vehicles carrying a brand’s advertising message. © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–13 Table 11.1 Hypothetical Frequency Distribution for the Fortwo Advertised in Cosmopolitan Magazine © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–14 Media Objective: Weight • Weight Defined The advertising volume required to accomplish advertising objectives • Ratings The percentage of an audience that has an opportunity to see an advertisement placed in a particular vehicle • Weight Metrics: Gross rating points (GRPs) Target ratings Effective ratings © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–15 Weight Metrics • Gross Rating Points (GRPs) Represent the gross weight that a particular advertising schedule is capable of delivering—the sum of all vehicle ratings in a media schedule GRPs = Reach (R) × Frequency (F) © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–16 Weight Metrics (cont’d) • Target Rating Points (TRPs) Are adjusted vehicle’s ratings that reflect only those individuals who match the advertiser’s target audience Indicate a media schedule’s net (non-wasted) weight © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–17 Weight Metrics (cont’d) • The Concept of Effective Reach Answers the question of how often does the target audience have an opportunity to be exposed Is that an advertising schedule is effective only if it does not reach members of target audience too few or too many times • Three-Exposure Hypothesis (Krugman) A minimum of three exposures to an advertising message needed for effective advertising © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–18 Weight Metrics (cont’d) • Effective Reach Planning in Advertising Practice No fewer than three and no more than ten exposures during a four-week media planning period Use of multiple media Subjective factors must be considered • Effective Rating Points (ERPs) ERPs = effective reach (or exposures) × frequency © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–19 Table 11.2 Alternative Media Plans Based on a $25 Million Annual Budget and Four-Week Media Analysis © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–20 Weight Metrics (cont’d) • An Alternative Approach: Frequency Value Planning The objective is to select the media schedule that generates the most exposure value per GRP. Step 1. Estimate the exposure utilities for OTS that a schedule produces. Step 2. Estimate the frequency distribution of the various media schedules that are under consideration. Step 3. Estimate the OTS value at each OTS level. Step 4. Determine the total value across all OTS levels. Step 5. Develop an index of exposure efficiency. © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–21 Table 11.3 Exposure Utilities for Different OTS Levels © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–22 Table 11.4 Frequency Distributions and Valuations of Two Media Schedules © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–23 Media Objective: Continuity • Continuity Involves how advertising is allocated during the course of an advertising campaign. Addresses the fundamental issue of how the media budget be distributed: Uniformly throughout the period of the advertising campaign In a concentrated period to achieve maximum impact Some other schedule between these two choices © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–24 Allocating the Advertising Budget Budgeting Alternatives Continuous Schedule Pulsing Schedule © 2010 South-Western, a part of Cengage Learning. All rights reserved. Flighting Schedule 11–25 Advertising Budgeting Alternatives • Continuous Advertising Schedule An equal number of ad dollars are invested throughout the campaign • Pulsing Some advertising is used during every period of the campaign, but the amount of advertising varies from period to period • Flighting The advertiser varies expenditures throughout the campaign and allocates zero expenditures in some months © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–26 Figure 11.2 Continuous, Pulsing, and Flighting Advertising Schedules for a Brand of Ice Cream © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–27 Advertising Budgeting Alternatives • Recency Planning (a.k.a. The Shelf-Space Model) Principles 1. Consumers’ first exposure to an advertisement is the most powerful 2. Advertising’s primary role is to influence brand choice 3. Achieving a high level of weekly reach for a brand should be emphasized over acquiring heavy frequency © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–28 Recency Planning: Continuous Presence • Advertising’s Role in Optimizing Weekly Reach To influence brand selection by reminding, reinforcing, and evoking earlier messages To reach consumers when they are ready to buy a brand—”rent the shelf”, not out of sight, out of mind To reach consumers close to the time when they are making brand-selection decisions Single exposure cost effectiveness is about three times the value of subsequent exposures To reach as many consumers for as many weeks as possible rather than sporadically at select times © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–29 Allocating the Advertising Budget • Toward Reconciliation: It Depends! No single budgeting approach is equally effective for all brands—what works best depends on the particular circumstances of the brand • Strong Advertising Model Advertising is important because it teaches consumers about brands and encourages trial purchases leading to the prospect of repeat buying • Weak Advertising Model Most advertising messages are not important to consumers and that consumers do not learn much from advertising © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–30 Cost Considerations • Cost per Thousand (CPM) The cost of reaching 1,000 people as a measure of media efficiency CPM = Cost of ad ÷ Number of total contacts reached (expressed in thousands) • CPM-TM The cost of reaching 1,000 members of the target audience, excluding those people who fall outside the target market CPM-TM = Cost of ad ÷ Number of target market contacts reached (expressed in thousands) © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–31 Cost Consideration Calculations • Advertising at a Football Game Cost of message delivery = $500.00 Stadium capacity = 80,000 persons Cost per Thousand (CPM) = $500.00 ÷ 80 = $ 6.25 • Advertising on Television Total program viewership = 18,273,600 households Cost of 30-second commercial = $780,000 CPM = $780,000 ÷ 18,273.6 = $42.68 Target market percentage = 60% CPM-TM = $780,000 ÷ (60% × 18,273.6) = $71.14 © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–32 Use Media Cost Calculations With Caution! • The CPM and CPM-TM Statistics Are useful for comparing the cost-efficiency of different advertising vehicles, not their effectiveness Lack comparability across media that are unique and priced differently Can be misused unless vehicles within a particular medium are compared on the same basis (e.g., usage and timing) © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–33 The Necessity of Making Tradeoffs • Why Tradeoffs? Media planners operate under the constraint of a fixed advertising budget Optimizing one objective impacts other objectives © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–34 Media-Scheduling Software • Computerized Media-Scheduling Models Attempt to optimize an objective function (e.g., reach) subject to satisfying constraints (e.g., budgetary limits) in developing a specific media schedule • Steps in Using a Computerized Model 1. Develop a media database 2. Select the criterion for schedule optimization 3. Specify budget and frequency constraints for each vehicle 4. Seek out the optimum media schedule © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–35 Table 11.5 Media Database for the Esuvee-H © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–36 Table 11.6 ADplus Magazine Schedule for the Esuvee-H © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–37 Table 11.6 ADplus Magazine Schedule for the Esuvee-H (cont’d) © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–38 Review of Media Plans • The Diet Dr. Pepper Campaign Target: Adults ages 18 to 49 who are present or prospective diet soft-drink consumers Objectives: To increase Diet Dr. Pepper sales by 4 percent and improve its growth rate to 1.5 times that of the diet soft-drink category. To heighten consumers’ evaluations of the key product benefit and image factors that influence brand choice in this category. To enhance brand-personality dimensions that differentiate Diet Dr Pepper from other diet drinks—particularly that Diet Dr Pepper is a unique, clever, fun, entertaining, and interesting brand to drink. © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–39 Review of Media Plans (cont’d) • The Diet Dr. Pepper Campaign (cont’d) Creative Strategy To position the Diet Dr Pepper brand as “tasting more like regular Dr Pepper”—nearly 60 percent of initial trial users of Diet Dr Pepper are motivated by the desire to have a diet soft drink that tastes like regular Dr Pepper. Media Strategy Place advertisements during professional and college football games Sponsor various special events Continuously advertise during prime time, on late-night television, on syndicated programs, and on cable stations © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–40 Table 11.7 Media Plan for Diet Dr Pepper © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–41 Table 11.7 Media Plan for Diet Dr Pepper (cont’d) © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–42 Review of Media Plans (cont’d) • Saab Model 9–5 Campaign Target: Upscale families and relatively affluent older consumers Objectives: Generate excitement for the new 9–5 model line Increase overall awareness for the Saab name Encourage consumers to visit dealers and test-drive the 9–5 Produce retail sales of 11,000 units of the 9–5 during the introductory year © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–43 Review of Media Plans (cont’d) • Saab Model 9–5 Campaign (cont’d) Creative Strategy To position the 9–5 as a luxury automobile capable of delivering an ideal synthesis of performance and safety Media Strategy To generate high levels of reach and frequency among the target group of older and financially well-off consumers Media Schedule: Network and cable TV advertising before and following the 9–5’s introduction Continuous magazine and newspaper advertising throughout the 9-5’s introduction year Internet banner advertising the 9-5 model continuously throughout the introductory year © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–44 Table 11.8 Media Plan for the Saab 9-5 © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–45 Review of Media Plans (cont’d) • Olympus Camera Media Plan Target: Digital camera users Objectives: To introduce the Stylus Verve and the m:robe successfully To shift marketplace perceptions that Olympus was a maker of designer electronics items and not merely cameras Strategy Place the Olympus message in media that people talk about, that generate buzz, that yield free media coverage, that have longevity, and that are influential. To reach both men and women and suitable for Olympus’ fourth-quarter selling season (October through December) © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–46 Review of Media Plans (cont’d) • Olympus Camera Media Plan (cont’d) Media and Vehicles: Sponsored sporting and fashion events National network and cable TV programs with high viewership and buzz potential Various magazines with different readership segments Out of home (OOH) impact units in key Olympus markets In-theater advertising in the top-25 markets Online advertising through a non-branded interactive Web site © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–47 Table 11.9 Media Plan for Olympus’ Stylus Verve and m:robe Brands © 2010 South-Western, a part of Cengage Learning. All rights reserved. 11–48