The University of Texas at Arlington College of Business Administration MANA 4321: International Management Section 002, Spring 2011 UTA Arlington Campus – Room PKH 321 Monday & Wednesday 7:00PM – 8:20 PM Lecturer: Scott Manning CoB Office Phone: 817-272-3166 (MANA office) Cell Phone: 817-713-9552 (Text OK) Work Phone: 817-615-2442 Textbook: Global Business Today 7th Edition, Charles Hill, McGraw Hill Irwin ISBN: 978-0-07-813721-1 Office Hours: After Class or Appointment Office: Suite 209 Business Building Web Site: http://management.uta.edu/Scott/scott.htm E-mail: smanning@uta.edu Description of Course With an ever-growing number of economies and industries becoming multinational and global in scope, managers are increasingly challenged to adopt and execute strategies within a global perspective. “International Management" seeks to provide students with the skills, knowledge and sensitivity required to successfully manage organizations and organizational units within a multinational environment. Topics covered include the analysis of industry and environmental forces, the competitive context in which companies operate in global industries, the characteristics of global, multinational and transnational strategies, global strategic alliances, the role of organizational structures and the importance of strategic control. Course Objectives The primary objective of this course is to help you think like a manager in the international context-- one who recognizes and understands the important inter-linkages that exist in the conducting of business in a global environment. Case studies used in the course will help you develop your analytical and decision making skills and also highlight the reality of environmental uncertainties influencing decision making in the international context. Cases also seek to develop your capacity to identify issues, to reason carefully through various options and improve your ability to manage the organization process by which decisions get formed and executed. Student Learning Outcomes By the end of this course, you should be able to (1) identify and articulate the challenges faced by managers as they engage in international business, (2) understand the implications of cultural, political, economic and legal differences from the perspective of firms competing internationally and (3) propose and justify explicit management and strategic solutions that are realistic, effective, and efficient in the international business environment. Achieving the Objectives Text book chapters, assigned cases and other readings should be read before coming to class which will help the material covered in class be more understandable and retainable. Case analysis write-ups are due at the beginning of class and should be type written. The write-ups will be handed in for credit/no credit grading. Students are expected to attend each class session and expected to actively participate in class discussions. Class participation will be evaluated using the following criteria: 1|Page 100% - Truly Outstanding Participation. Contributed to each session’s discussion with well thought out ideas and comments. 90% - Excellent Participation. Contributed regularly to discussions with reasonably well developed ideas and comments. 80% - Good Participation. Contributed to most discussions with relevant comments. 70% - Average Participation. Attended class sessions and listened actively to discussion. Actual contributions to the discussion were infrequent. 60% - Below Average Participation. Attended class sessions and listened to discussion. Actual contributions to the discussion were minimal. Attendance Policy: Attendance is required. In addition, it is important for me to know each student in order to recognize and confirm attendance and class participation. Blank name cards will be provided at the beginning of the course for students to write their name and class session on it. The card will be kept in front of the student to enable me to address each student personally and account for attendance. The cards will be collected at the end of each class to confirm attendance. Grading The six activities in which you will be participating will be combined to determine your final grade. Their respective weights are as follows: 1. 2. 3. 4. 5. 6. Midterm 1 Midterm 2 Final Case analysis- Typewritten required 3 Quizzes Class Participation 20% 20% 20% 20% (Submit prior to class starting for credit) 15% 5% Note: Make up midterms, quizzes, case analysis and final will not be permitted without prior discussion and permission from the instructor, and even then only in extreme cases. All exams and quizzes require scantrons and are closed book & note. Cell/PDA Phones and Laptops All cell phones, PDA’s and laptops must be completely shut off and put away for the duration of the class. Use of cell phones, PDA’s and laptops during class constitutes a violation of class policy and will result in a significant grade penalty. Drop Policy Students may drop or swap (adding and dropping a class concurrently) classes through self-service in MyMav from the beginning of the registration period through the late registration period. After the late registration period, students must see their academic advisor to drop a class or withdraw. Undeclared students must see an advisor in the University Advising Center. Drops can continue through a point twothirds of the way through the term or session. It is the student's responsibility to officially withdraw if they do not plan to attend after registering. Students will not be automatically dropped for nonattendance. Repayment of certain types of financial aid administered through the University may be required as the result of dropping classes or withdrawing. Contact the Financial Aid Office for more information. 2|Page Americans with Disabilities Act The University of Texas at Arlington is on record as being committed to both the spirit and letter of all federal equal opportunity legislation, including the Americans with Disabilities Act (ADA). All instructors at UT Arlington are required by law to provide "reasonable accommodations" to students with disabilities, so as not to discriminate on the basis of that disability. Any student requiring an accommodation for this course must provide the instructor with official documentation in the form of a letter certified by the staff in the Office for Students with Disabilities, University Hall 102. Only those students who have officially documented a need for an accommodation will have their request honored. Information regarding diagnostic criteria and policies for obtaining disability-based academic accommodations can be found at www.uta.edu/disability or by calling the Office for Students with Disabilities at (817) 272-3364. Academic Integrity It is the philosophy of The University of Texas at Arlington that academic dishonesty is a completely unacceptable mode of conduct and will not be tolerated in any form. All persons involved in academic dishonesty will be disciplined in accordance with University regulations and procedures. Discipline may include suspension or expulsion from the University. According to the UT System Regents’ Rule 50101, §2.2, "Scholastic dishonesty includes but is not limited to cheating, plagiarism, collusion, the submission for credit of any work or materials that are attributable in whole or in part to another person, taking an examination for another person, any act designed to give unfair advantage to a student or the attempt to commit such acts." Student Support Services Available The University of Texas at Arlington provides a variety of resources and programs designed to help students develop academic skills, deal with personal situations, and better understand concepts and information related to their courses. These resources include tutoring, major-based learning centers, developmental education, advising and mentoring, personal counseling, and federally funded programs. For individualized referrals to resources for any reason, students may contact the Maverick Resource Hotline at 817-272-6107 or visit www.uta.edu/resources for more information. Electronic Communication Policy The University of Texas at Arlington has adopted the University “MavMail” address as the sole official means of communication with students. MavMail is used to remind students of important deadlines, advertise events and activities, and permit the University to conduct official transactions exclusively by electronic means. For example, important information concerning registration, financial aid, payment of bills, and graduation are now sent to students through the MavMail system. All students are assigned a MavMail account. Students are responsible for checking their MavMail regularly. Information about activating and using MavMail is available at http://www.uta.edu/oit/email/. There is no additional charge to students for using this account, and it remains active even after they graduate from UT Arlington. Final Review Week A period of five class days prior to the first day of final examinations in the long sessions shall be designated as Final Review Week. The purpose of this week is to allow students sufficient time to prepare for final examinations. During this week, there shall be no scheduled activities such as required field trips or performances; and no instructor shall assign any themes, research problems or exercises of similar scope that have a completion date during or following this week unless specified in the class syllabus. During Final Review Week, an instructor shall not give any examinations constituting 10% or more of the final grade, except makeup tests and laboratory examinations. In addition, no instructor shall give any portion of the final examination during Final Review Week. Classes are held as scheduled during this week and lectures and presentations may be given. 3|Page Tentative Course Outline – 2/10/11 Date 1/19 Topics Covered Class Administrative Affairs – Globalization Introduction Assignment In Class (Wed) 1/24 Globalization Chapter 1 (Mon) 1/26 Country Differences – Political and Economies Chapter 2 & 6 (Wed) 1/31 Country Differences – Political and Economies – Case (Mon) 2/02 Snow Day Chapter 6 Continued Case: Egypt – The Troubled Giant School Closed (Wed) 2/07 Country Differences – Culture - Case (Mon) 2/09 Snow Day Quiz - Class Material to date “Contest of the Century” - Chapter 3 School Closed (Wed) 2/14 Country Differences – Culture - Case (Mon) 2/16 Country Differences – Culture - Guest Speaker Chapter 3 Case: Panasonic and Japan’s Changing Culture In Class (Wed) 2/21 Country Differences – Ethics - Case Global Trade and Investment Environment Chapter 4 Case: Siemens Bribery Scandal In Class Mid-term - plus begin Chapter 5 Chapter 5 cont., 8 Global Trade and Investment Environment – Case Chapter 8 plus - Case: Logitech (Mon) 2/23 Mid-Term #1 (Wed) 2/28 (Mon) 3/02 (Wed) 3/07 Strategy of International Business Chapter 11 Strategy of International Business Case: The Evolving Strategy at IBM (Mon) 3/09 (Wed) 3/14 & 3/16 Spring Vacation Spring Vacation (Mon)/ (Wed) 3/21 Entering Foreign Markets (Mon) 3/23 Strategy of International Business – Guest Speaker (Wed) 3/28 Entering Foreign Markets – Case (Mon) 3/30 Strategic Alliances – Guest Speaker Quiz Class Material since MT#1 Chapter 12 Case: Silvio Schindler India (A) Purchase from HBS $3.95 Chapter 12 and Case: General Electric’s Joint Ventures In Class (Wed) 4/04 Midterm #2 In Class Mid-term (Mon) 4/06 Global Production, Outsourcing and Logistics Chapter 14 (Wed) 4/11 (Mon) 4/13 Global Production, Outsourcing and Logistics– Guest Speaker Global Marketing and R&D In Class Chapter 15 (Wed) 4/18 Global Marketing and R&D – Guest Speaker In Class (Mon) 4/20 Global Marketing and R&D – Case (Wed) 4/25 Global Human Resource Management (Mon) 4/27 Global Human Resource Management – Guest Speaker Case: Microsoft in India Quiz - Class Material since MT #2 Chapter 16 In Class (Wed) 5/02 Global Human Resources Management – Case Case: Lenovo (Mon) 5/04 Course Review In Class (Wed) 5/11 (Wed) 4|Page Final Exam 8:15 pm – 10:45 pm 5|Page