Medical Center Overview Steven G. Gabbe, MD Senior Vice President for Health Sciences Chief Executive Officer, Ohio State’s Wexner Medical Center April 28, 2012 Wexner Medical Center Mission, Vision, Values, Strategic Goals Mission To improve people’s lives through innovation in research, education and patient care Vision Working as a team, we will shape the future of medicine by creating, disseminating and applying new knowledge, and by personalizing health care to meet the needs of each individual Values Excellence, Collaborating as ONE University, Acting with Integrity and Personal Accountability, Openness and Trust, Diversity in People and Ideas, Change and Innovation, Simplicity in our Work, Leadership, Empathy and Compassion Strategic Goals Become a top 20 academic medical center and a top 10 NCI-funded cancer program through advancements in research, education and patient care Become a high performance organization and workplace of choice Generate an investment fund for mission development Note: Top 20 across research, education and patient care as measured by NIH, Best Medical Schools, Best Hospitals, #Publications/citations and Endowment Creating the future of medicine to improve people’s lives …through Personalized Health Care 2 2 Governance and Alignment with the University New Integrated Medical Center Structure OSU Board of Trustees Medical Affairs Committee Medical Center Board Hospital Boards College of Medicine and Office of Health Sciences 3 Faculty Group Practice University Hospital Board James Board OSU Harding Board OSU East Board Ross Board 3 Strategic Plan All planning functions are integrated to drive performance Integrated Strategic Plan Program Development Plan Signature Programs, Strategic Initiatives 4 Human Resources Plan People Plan: Recruitment, Development and Retention Technology Plan Technology Plan: Information & Clinical Facilities Plan Marketing Plan Financial Plan Master Facilities Branding Strategy, 5-10 yr Fiscal, National Capital, and Plan, Medical Reputation, Philanthropy Plan Center Expansion, Physician Inpatient, Referrals Ambulatory, Research, & Education 4 Program Development Plan We have targeted our growth to be in Signature Programs with selective investment in other initiatives 5 5 Program Development Bellefontaine Bucyrus Wooster Marysville Primary Partnerships Ambulatory Sidney Cambridge Lancaster 6 Overall Rating of Hospital HCAHPS Inpatient Progress “During your stay how would you rate this hospital from 0-10” 78% 90th Percentile (76%) %9s and 10s 74% 70% 66% 62% 12 Mo. Moving Ave Months currently shown on CMS Website 58% 54% 50% M J J A SOND J FMAM J J A SOND J FMAM J J A SOND J FMAM J J A SOND J FMAM J J A SOND J F 2006 2007 2008 2009 2010 2011 Clinical Performance Quality and Safety OSUMC is among the top 10 University health systems in the country for quality, is Magnet certified, and has 87% of the best doctors in central Ohio 8 8 Clinical Performance Market Perception and Share OSUMC is the preferred health system for serious or complex medical care OSUMC has the highest market share increase among all Franklin County hospitals but is not the market leader for volume Source: OHA, The Ohio State University Medical Center 2011 Consumer Survey 9 9 Technology Plan Performance Electronic Medical Record DaVinci Robotic Surgery October 2011 Ability to provide patient information at every care site Enhances quality and safety Enables innovation Rehab – Nintendo Wii 10 Telestroke Med School iPod Touch 10 IHIS Command Center 11 Facilities Plan Performance To accommodate targeted program growth, we added 1.5M Sq.Ft in the last decade Inpatient Research Ambulatory COMING 2014 12 12 Climbing to the Sky! 13 New Education Center 14 Hundreds sign traveling beam 15 3:30 p.m. to 5:30 p.m. May 21 Cannon Drive parking lot 16 Partners Achieving Community Transformation 17 Partnering with City of Columbus Revitalization around University Hospital East Marketing Plan Performance Brand Strategy – P4 Medicine Social Media Communications Referral Management Regional Awareness 18 18 2009 2010 2011 Riders: 2,250 4,047 4,986 Volunteers : 1,200 1,600 1,700 Gifts: 43,400 62,528 111,384 Total Raised: 4.5 Million $7.8 Million $13 Million Pelotonia A fundraiser with one goal: Cure Cancer 19 20 Volumes strong: Surgery, Ambulatory Expenses controlled Revenues exceed budget Value-Based Purchasing: Strong HCAHPS, clinical performance Days Cash on Hand – The challenge 21 Key Challenges and Risks Title Clinical Mission Research Mission Continued downward pressure on reimbursements Dependence on clinical revenues to fund research programs Declining NIH funding and increased competition for grants Declining state support for education Education Mission Declining IME and GME funding Increasing competition for the best students Rising student indebtedness Rising costs of medical education 22 Ten Reasons We will be a Top-20 AMC and a top-10 NCI funded Cancer Center 1. Patients and their families first 2. Our People 3. Full alignment with the University 4. Integration across physicians, hospitals and academic enterprise 5. Strategic Plan – alignment of goals and focus 6. Our future focused brand and promise – Personalized Medicine (P4) 7. Innovation in all aspects of our work 8. Financial Plan and fiscal responsibility 9. Disciplined execution and accountability 10.Collaboration and partnerships locally and nationally The more turbulent the world, the more the great winners display consistency – Jim Collins 23