What’s cloud got to do with it?
ICA CON 2012
Michael King
Vice President, Global Education Industry
© 2011 IBM Corporation
The world is connected: economically, socially and technically.
An educated workforce, scientific research, and innovation are all essential
to the development of a sustainable economy where today’s students will be:
 Doing jobs that have not been invented yet
- Estimates are 85% of the jobs today’s learners will be doing don’t yet exist
- The top 10 in-demand jobs in 2010 did not exist in 2004
 Using technologies that don’t currently exist
 Solving problems we don’t know are problems yet
2
2
2
© 2011 IBM Corporation
Educational attainment makes a substantial difference in an
individual’s well-being, contribution to society and its economy
Education Pays
Unemployment rate in 2010 (%)
Median weekly earnings in 2010 ($)
1.9
2.4
4.0
5.4
7.0
9.2
10.3
Professional Degree
1,610
Master’s degree
1,272
Bachelor’s degree
1,038
Associate degree
767
Some college,
no degree
712
High school diploma
Less than a high
school diploma
14.9
1,550
Doctoral degree
Unemployment rate in 2010 (%)
626
444
Average $782
Source: Bureau of Labor Statistics, Current Population Survey
© 2011 IBM Corporation
3
Education leadership face increasing demands from parents, legislators
and students while balancing tightening budgets
Demands
$5.3B Funding
1 in 4 drop out
Race to the Top Funding to support
education transformation in the US (1)
Over 27% of students in the US
fail to complete high school (5)
Budgetary
Pressures
Changing
Demographics
Student
Achievement
Professional
Development
Affordable,
Equal Access
Diplomas,
Degrees
Workforce
Skills
Lifelong
Learning
Time
Education
Leaders
Deliver
440% increase
College tuition and fees increase over 25
years, more than four times the rate of
inflation (2)
$119,000 contributions
20% shortfall
employment disadvantage for
students not completing high school (4)
Additional taxes and social contributions from
a higher education graduate compared to a
high school graduate
© 2011 IBM Corporation
4
What’s Cloud got to do with it?
© 2011 IBM Corporation
5
Education leaders are focusing on three aspects for critical
improvements in education and its contribution to society.
Accelerate research
discovery and innovation
capabilities
Maximize operational
efficiency & effectiveness
Improve teaching
effectiveness and student
outcomes
© 2011 IBM Corporation
6
IBM’s own use of cloud extends across the global IBM organization as a
shared service and has transformed the IBM business on multiple levels.
• 109,000 IBM employees use Blue Insight, the
world’s largest business analytics private cloud.
• 1,800 IBM marketers across 6 continents
utilize IBM cloud-based Marketing Operations
daily.
• 6,000 IBM users of Blueworks Live to improve
internal business processes
• 200 million minutes of IBM web conferencing
with LotusLive Meetings.
• Avoiding over $20M in expenses over 5
years with our private analytics cloud
• 1,200 users in IBM China development labs,
plus IBM Call Center teams in the United
States and India, have migrated to a desktop
cloud environment.
© 2011 IBM Corporation
7
© 2012 IBM Corporation
7
Cloud computing helps move beyond organizational silos
Without cloud computing
With cloud computing
 Virtualized resources
 Automated deployment
of IT resources
 Standardized services
•
•
•
•
Software
Hardware
Storage
Networking
•
•
•
•
 Locationindependent
 Rapid scalability
 Self-service
Software
Hardware
Storage
Networking
• Software
• Hardware
• Storage
• Networking
© 2011 IBM Corporation
8
Operational Efficiencies & Effectiveness from Shared Services:
Enterprise Risk Management across the Univ. of Calif campuses
Business challenge
Reinventing business
• UC System – 10 campuses & 5 Med Ctrs
 Access to trends in KPIs provided to
executives, decision-makers & staff alike
• Existing systems not designed to support
analytical processing across campuses
 Quick visibility to where to get the most cost of
risk reduction for each dollar spent
• No UC-wide function supporting decision
makers to understand UC’s level of risk
 Automation of periodic reporting drives
efficiency gains in face of budget reductions
• Information non-integrated, missing,
ambiguously defined, or inaccessible.
 Flexibility across – HR, Med Ctr Care Quality,
Waste Mgmt and Recycling, Finance, Safety
and Insurable Risk, etc
Rethinking IT
Enterprise Risk Management
• Data warehouse for risk and controls info
• Centralized data environment (e.g. Integrated
claims (losses), corporate data (exposures)…
• Quantifies and track new and pre-defined KPIs
UC Regents endorsed the ERM
solution in March of this year / 2012,
citing a decrease in the cost of risk to
$13.43 per $1,000 of operating budget,
representing a cost avoidance
savings of $493 M since 2003-04..
© 2011 IBM Corporation
9
9
Campus Buildings are ripe for improving operational efficiencies with cloud
2025
50%
2nd
2x
By 2025,
buildings will be
the #1
consumer of
energy.
Up to 50% of
energy and
water in
buildings are
often wasted.
Real estate is
the 2nd largest
expense on
the income
statement.
Data center
energy use
doubling
every
5 years.
© 2011 IBM Corporation
10
Examples of Operational Efficiencies from Smarter Buildings
SMART IS
SMART IS
SMART IS
Solving building systems
shortcomings with the most
appropriate, effective & energy
efficient approaches.
Integration of energy and asset
management to lower operating
cost.
Optimizing energy consumption
lowers operating costs and
reduces carbon emissions.
Tulane University:
Connecting to existing building
systems to collect metered data;
incorporating advanced analytics
to uncover sub optimal conditions;
bringing disparate data together to
drive better decision making and
measurably reduce overall energy
costs. Alliance Partner: Johnson
Controls.
IBM Rochester, MN:
Incremental energy savings of
approximately 5% yearly through
various improvements and
programs; after the installation of
IBM Intelligent Building
Management, the team achieved
an incremental 8% savings.
Alliance Partner: Johnson Controls.
Bryant University:
An IT initiative to create an
energy-efficient data center shifted
to a partnership between IT &
Facilities to construct smarter
buildings. A 15% reduction in
energy use and 50% reduction in
data center floor space has
reduced their carbon footprint.
Alliance Partner: Schneider
Electric.
© 2011 IBM Corporation
11
Education leaders are focusing on three aspects for critical
improvements in education and its contribution to society.
Accelerate research
discovery and innovation
capabilities
Maximize operational
efficiency & effectiveness
Improve teaching
effectiveness and student
outcomes
© 2011 IBM Corporation
12
World of R&D 2010
Size of circle reflects the relative amount of annual R&D spending by the country noted
© 2011 IBM Corporation
13
Research is a substantial portion of revenue for some universities. University
of California, for example, has 25% of system revenue from funded research.
Over $60B in Research annual funding to US academic institutions, and growing globally
Increasing expectations by funding agencies for improved outcomes through:
Interdisciplinary research: e.g. NIH funded $210M over 5 yrs to 9 interdisciplinary research consortia
to tackle most challenges health issues
Industry partnerships: Houston Cancer Prevention inst. – $35M to 5 universites and 2 biotech firms
Collaboration across institutions: e.g. ReachNC cross-state alliance to compete for grants
© 2011 IBM Corporation
14
North Carolina State University makes a breakthrough in access to
research & academic computing resources with cloud computing.
150%
increase
in students served per
application license and
projected software
licensing costs up to
75%
savings
Business challenge: More than 31,000 students, nearly 8,000 faculty and staff.
Growing demand for academic computing resources demanded a fundamental
change in how the way it managed them.
Rethinking IT
Cloud computing model for provisioning technology offers quantum improvement
in access, efficiency and convenience over traditional computer labs.
Reinventing business
“Our goal was to rethink the way we met the academic computing
needs. By collaborating with IBM, we are now better able to deliver on
that mission.”
—Mladen Vouk, head of the Department of Computer Science,
NC State University
15
© 2011 IBM Corporation
Nanyang Technological University doing First-of-a-Kind work on the
convergence of Cloud Computing and High Performance Computing
NTU’s cutting-edge research is supported
with HPC and a Green solutions approach
IBM and NTU join
collaborative effort to
converge Cloud
Computing and HPC
Business challenge
•
To continuously advance to the next level
of research, NTU needed a new High
Performance Computing (HPC) Centre that
can manage extensive data handling,
compute-intensive analysis and large-scale
modeling.
Rethinking IT
•
•
•
300 units of IBM System x “iDataFlex”
Green Data Centre Design that
significantly reduces power consumption
IBM hardware design virtually eliminates
data centre cooling requirements, enabling
further cost and energy savings.
HPC Cloud: HPC-as-a-Service Model
Business challenge
• To provide the capabilities needed to meet the HPC
Requirements for the NTU Research community.
• To provide and promote Parallel Computational training and
consultation for the Research community at NTU, including:
•
•
•
•
Understand earth Teutonic movements
Simulation of flight dynamics
Scientific Computational Research
Rendering of animation and movies
Rethinking IT
• IBM Smart Cloud Solution with
Tivoli’s TSAM and STG’s
HPC Cloud Management Suite
© 2011 IBM Corporation
16
University of Bari: Cloud in action economically
Students at Italy’s University of Bari use
IBM cloud to create innovative solutions
to help the local economy.
Business challenge
• Give students a platform to create innovative solutions
for local communities and businesses in southern Italy.
Rethinking IT
• Elastic, cloud-based services from sensors, market
systems and GPS data, connecting university, private
sector and government agencies.
Reinventing business
• Cut shipping times for local deliveries in half.
• More efficient supply chain with fishermen completing
transactions with merchants while still at sea.
• Winemakers increase quality with constant soilcondition monitoring.
© 2011 IBM Corporation
17
© 2011 IBM Corporation
17
University of Warwick: Making connections the smart way
 WMG is an academic department at the University of Warwick
– Dedicated to developing innovative research and sharing knowledge
with the business community
 Dr. Jay Bal and his team have built an extended enterprise
system (West Midlands Collaborative Commerce Marketplace)
Rethinking IT
Over
15,000
users from more
than 10,000
member
companies
–
–
–
–
Matches buyers and suppliers, primarily in the engineering industries
Captures what companies can do, not just what they currently do
Helps businesses move from supplying components to systems and new markets
Provides alerts on new business opportunities, including tenders, directly to
participating companies based on detailed profiles of core skills & capabilities
– Members can use the system to find capable and compatible partners to help
tackle an opportunity as well
Reinventing business
– The tool helps to generate more than €4 billion (US$ 5.67 billion) of new
business revenues per year for its members
– Over 50,000 tenders a year flow through the system, and it has over
15,000 users from more than 10,000 member companies © 2011 IBM Corporation
18
18
IBM Watson brings together a set of transformational
technologies to drive optimized outcomes
2
1 Understands
natural
language and
human speech
3 Adapts and
Learns from
user selections
and responses
Generates and
evaluates
hypothesis for
better outcomes
99%
60%
10%
…built on a massively parallel
probabilistic evidence-based
architecture optimized for POWER7
© 2011 IBM Corporation
19
IBM Watson Is Delivered as a Service Accessible through Cloud
User
Answers
Questions
Public Cloud
IBM Watson as a Service
IBM Platform
Metadata
(e.g. Query Pattern, Data Models, Ontologies)
Private Cloud
Algorithms
Algorithms
Algorithms
Algorithms
Public Info
3rd Party Data
Client Info
IBM Data
Hybrid IT
© 2011 IBM Corporation
20
Education leaders are focusing on three aspects for critical
improvements in education and its contribution to society.
Accelerate research
discovery and innovation
capabilities
Maximize operational
efficiency & effectiveness
Improve teaching
effectiveness and student
outcomes
© 2011 IBM Corporation
21
Can the future of education become a more outcome-focused continuum
supporting lifelong learning?
TECHNOLOGY IMMERSION
Any Device Learning
Primary
School
Secondary
School
PERSONAL LEARNING PATHS
Student-Centered Processes
Higher
Education
Continuing
Education
KNOWLEDGE SKILLS
Learning Communities
Single View
of the Student
Instrumented
• Student-centric
• Integrated Assessment
ECONOMIC ALIGNMENT
Systemic View of Education
The
Educational
Continuum
• Aligned Data
• Outcomes Insight
GLOBAL INTEGRATION
Services Specialization
Intelligent
Workforce
Skills
Economic
Sustainability
Interconnected
• Shared Services
• Interoperable Processes
© 2011 IBM Corporation
22
22
IBM Smarter Education Framework integrates analytics with partners, such
as Desire2Learn, to improve student outcomes
Leveraging information
about students, teaching
faculty, content and
standards to make better
programmatic decisions
Anticipating and
addressing learning needs
in real time and
identifying at-risk
students proactively
Coordinating teachers,
students, parents, and
colleagues to help manage
the intervention process
Learning
Environment
Learning
Repository
Predictive
analytics
Longitudinal
dashboards
Capture
Single View
of the Student
Intervention
management
Usage
Analytics
ePorfolio
Collaboration
Mobility
© 2011 IBM Corporation
23
In Hamilton County, Tennessee’s Department of Education uses
predictive analytics to improve student achievement.
The county achieved an
8%
increase
in the graduation rate to 80%
25%
reduction
In the annual dropout rate
Test scores were higher
due to curriculum and
teaching changes
Business challenge: Students consistently scoring below state
benchmarks on standardized tests; school system lacked detailed data to
understand why.
Rethinking IT
Analytics and advanced modeling tools to help teachers, counselors and
administrators better understand adverse patterns, how they develop and
how to avoid them.
Reinventing business
“Now everyone is looking at the data, and the results speak for
themselves.”
—Dr. Kirk Kelly, Director of Testing and Accountability, Hamilton County
© 2011 IBM Corporation
24
Mobile County Public Schools improves graduation rates, student test
scores with real time insights provided to teachers and counselors.
early warning
system
Alerts teachers and
counselors to at-risk
student BEFORE they
drop out
3%
increase
Business challenge: Mobile County’s needed to improve academic performance
and decrease the share of its students who dropped out of school. In 2008, that
stood at 48 percent, translating into roughly 2,500 Mobile youths
Rethinking IT
In high school
graduation rates
a data warehouse that integrates administrative and academic information from
each of the system’s 95 schools, providing a wide range of metrics, down to the
tracking of individual students.
Reinventing business
“The core message was that the only way to solve the problem was to
give teachers, counselors and principals the information they need to
help the students who need it. The original vision was sound, but we
needed to summon the will—and the resources—to make it happen.”
— David Akridge, CIO, Mobile County Schools
© 2011 IBM Corporation
25
Alabama State Dept of Education improves strategic decision
making and student achievement with integrated data analytics.
Is able to analyze
150 key
metrics
of academic achievement and
performance across
1400 schools
to improve strategic decision
making and programs to boost
the state’s student success
Business challenge: Reporting and decision-support did not allow managers &
executives to understand student performance across the state’s 1400 schools
Rethinking IT
IBM’s Education analytics, reporting and dashboards, provide integrated near
real-time information to all levels of the state and district
Reinventing business
“We used to have bits and pieces of information about what was happening in
our schools, but it was almost impossible to get the kind of comprehensive
picture that provides an effective guide for action. Now we’re much closer to
where we need to be, and as we move through further phases of the project,
we’ll continue to gain new, deeper insights.”
- Dr. Tommy Bice, State Superintendent of Education, ALSDE
© 2011 IBM Corporation
26
The most forward-thinking organizations see cloud as a force
that will impact their business / education models
Expect significant increase in substantial change resulting from cloud
13%
41%
Expect to reinvent their customer value propositions with cloud
10%
29%
Today
2015
Expect to create / transform value chain through cloud
16%
43%
Shift focus to driving substantial impact on customer relationships
14%
57%
*Source: Institute for Business Value / The Economist study 2011
© 2011 IBM Corporation
27
IT and Business are attracted to cloud for different reasons.
Rethink IT.
Reinvent business.
• Initiate
new revenue streams
• Drive faster time to market for
new academic programs & services
• Meet changing expectations
Transformation
deliver services
• Integrate services across
cloud environments
• Increase efficiency
Efficiency
• Rapidly
**Source: Gartner, Cloud Computing Services, Virtualization Top CIO 2011 Wish Lists Jan 24 2011
© 2011 IBM Corporation
28
of CIOs plan to use cloud—
up from 33% two years ago.
Transformation
Efficiency
IT is drawn to cloud’s cost, efficiency and control…
of business executives believe cloud
enables business transformation and
leaner, faster, more agile processes.
…while business users are drawn to cloud’s simplified,
self-service experience and new service capabilities.
2011 IBM CIO Study, London School of Economics, December 2010
© 2011 IBM Corporation
29
IBM drives client-focused open standards and interoperability.
IBM solutions are built on a
comprehensive, open reference model
The Cloud Standards Customer Council’s activities include:
Establishing the criteria for open,
standards-based cloud computing,
driven by customer use cases.
250+
Providing guidance to the multiple
cloud standards-defining bodies.
participating organizations,
including several education
Defining best-practices
and producing case studies,
use cases, requirements,
gap analysis and recommendations
for cloud standards.
50%
operate outside the IT realm
Interoperable | Flexible | Customer-driven
© 2011 IBM Corporation
30
Education leaders are focusing on three aspects for critical
improvements in education and its contribution to society.
Cloud is becoming a Key Enabler
in Transforming Education
Accelerate research
discovery and innovation
capabilities
Maximize operational
efficiency & effectiveness
Improve teaching
effectiveness and student
outcomes
• Enhanced access to
resources
• Shared services
across regions
• Single view of the
student
• Accelerated
economic impact
• Data-informed
business decisions
• Personalized
learning pathways
• Innovation from
collaboration
• Increased efficiency,
eg., energy
• Improved skills
alignment
© 2011 IBM Corporation
31
IBM has a century of experience in helping to transform education
Helping to build IT
professionals for the
future, Academic
Initiative is announced
in 2004
IBM announces
Reinventing Education
programs in 1994
In the 1950’s, IBM sponsored
engaging learning materials for
science and technology
IBM Cloud Academy launched in
2010 creating a community of
leaders to share best practices
Academic
Initiative
In 2003, IBM
announces Learning
Alignment Model
Smarter Cities Challenge
Grants announced 2011
Working with museums to build
engaging teaching and learning
materials for STEM skills
© 2011 IBM Corporation
32
© Copyright IBM Corporation 2008 All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any
kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor
shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use
of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or
capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product
or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the
United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.
© 2011 IBM Corporation
33
Reserve
Access
Connect to VCL Computer
IBM zSeries
IBM x3400
Student’s VCL Computer
MS SQL
Server
VPN
Marist
network
Marist
network
VPN
Infosphere
Websphere
Cognos
10
VPN
virtual servers
34
Student’s Physical
Workstation
Marist
network
Cognos TM1
Server
© 2011 IBM Corporation
IBM Blade Serv
© 2011 IBM Corporation
35