Ali Kleit English 1020 Assignment Two 03/07/2013 Man Vs Machine Are computers and “question answering” machines the answers to our future? Who is Watson? Is he a Man or Machine? “For the last three years, I.B.M. scientists have been developing what they expect will be the world’s most advanced “question answering” machine, able to understand a question posed in everyday human elocution, natural language, as computer scientists call it and respond with a precise, factual answer. In other words, it must do more than what search engines like Google and Bing do, which is merely point to a document where you might find the answer.” (Thompson 2010, Paragraph 2). I.B.M (“International Business Machines”) is at the top of its industry in creating, manufacturing, and distributing computer software and hardware technology services. I.B.M is has gained massive publicity for creating such “artificial intelligence” to high boundaries by answering questions and controlling decision-making situations faster than many intelligent humans. In 2007 a computer system called, Deep Blue created by I.B.M, was put to test against a world champion, Garry Kasparov, in a game of chess and won 3 out of 2 times (Wiki). The system was created with a number of mathematical situations and thousands of mastered games in chess to face the world champion. After confidently creating a winning mathematical computer system, I.B.M wanted to advance their technology and elevated it with an idea to push to higher boundaries, 1 Ali Kleit English 1020 Assignment Two 03/07/2013 since “playing chess really well, didn’t translate to real-world business problems and so produced little direct profit for I.B.M.” In order to create even more publicity and revenue after their first project, I.B.M formulated an idea of trying to create a “question answering” machine, engaged with tons of information, documents and algorithms to craft the best possible solutions and answers. The machine was to be broadcasted against top competitors in a game of Jeopardy on national television. His name was Watson. (Which was derived from the last name of Thomas Sr and Jr, who were the leading men of I.B.M for over 50 years.) (Thompson 2010, last paragraph.) In this article Thompson speaks about the new technology of computer answering machines and how Watson came about. After fabricating Deep Blue, I.B.M started building the ideas of creating a super-answering computer, but didn’t have the computer memory or speeds to reach such feats. The capabilities to save such documents in a computer were limited in resources, Thompson indicates, until technology reached the millennium. Computer power, computer products and software became cheaper and most types of documents were transferred into digital form. During the millennium these tools helped I.B.M create “several linguistic tools that helped computers puzzle through language like rhyming dictionaries, bulky synonym finders and “classifiers” that recognized the parts of speech” (Thompson 2010), which furthered Watson’s creation. Nonetheless, Watson still needed adjustments in 2 Ali Kleit English 1020 Assignment Two 03/07/2013 algorithms to speed up the process of a quicker trigging buzzer and answering questions if the probability of the answer, being correct, was over 80% percent. The author of this article, Clive Thompson, who is a writer with The New York Times (who frequently writes about science and technology), was on site during Watson’s testing sessions. Watson would verse pervious competitors of Jeopardy in a simulated version of the game. I.B.M set up a similar set with a in game host, Todd Alan Crain, who played a newscaster on the Onion News Network, to first test out the capabilities, flaws, and errors of Watson. During the simulation Watson would receive the questions through text readings and try to construct the best possible answer in question form (as all answers must be presented in Jeopardy.) The results in the first few simulations were astonishing, Watson was coming up the answers that didn’t have anything to do with the question and would lose a few matches to competitors that were not to the caliber of the potential world champions that he would verse during the nationally televised Jeopardy game. In every situation Watson would endure an error or blemish David Ferrucci, a senior manager for its Semantic Analysis Integration department with I.B.M (Thompson 2010), would jot it down to advance Watson in later simulations. Ferrucci is an “artificial-intelligence researcher” and specialized in question answering systems, he was the top dog during the Watson project (Thompson 2010). In the article Ferrucci speaks about the idea of building a super computer to play in 3 Ali Kleit English 1020 Assignment Two 03/07/2013 Jeopardy as a tough task to handle, with the structure of the how the game is developed and how the questions are constructed. Saying, “The reaction was basically, ‘No, it’s too hard, forget it, no way can you do it,’ “ when first approached with the idea. During Ferrucci task to develop Watson, he would add as much information and documents into the machine to master his answering abilities for all questions. As each simulation and game progresses, Ferrucci would add the necessary improvements such as more algorithms, documents and needed information to “fine-tune” Watson for later games. Thompson specifies that, Ferrucci was never a huge fan of Jeopardy, but doesn’t want to see Watson fail because he may lose face and publicity on national television for I.B.M. Thompson writes about his experience during his stay with I.B.M and attending Watson’s performances against former players on Jeopardy. He states that the technology and major advances of I.B.M will change the course of many companies in the near future. The article contributes to the many faults and peaks of how questions are answered, within the computers mainframe of documents and ideas inputted into its system. Thompson explains that, “one important thing that makes Watson so different is its enormous speed and memory. Taking advantage of I.B.M.’s supercomputing heft, Ferrucci’s team input millions of documents into Watson to build up its knowledge base including, he says, “books, reference material, any sort of dictionary, thesauri, folksonomies, taxonomies, encyclopedias, any kind of reference 4 Ali Kleit English 1020 Assignment Two 03/07/2013 material you can imagine getting your hands on or licensing. Novels, bibles, plays” (Thompson 2010.) The article also presents that I.B.M’s head honcho of research labs, John Kelly, would like to imagine Watson in hospitals calling him, “A Watson M.D if you will,” allowing the computer to make rapidly quick medical decisions about surgery’s in the E.R based on procedures and medicines fed into it’s computer system. Kelly also says they intend on having Watson available in the banking and transportation industries, as well as in virtual call centers answering questions for customers in quick speedy fashion. In the article Thompson explains the use of Watson can “provoke nervous concerns too.” He states that many Wall Street firms today use a, “millisecond trading” computers to notice and react faster to stocks that may be falling or shifting and sell on stocks faster than a human would realize it may be collapsing (Thompson 2010.) He says that these computers may be the reason for the stock market plunge of the spring in 2010. (Thompson 2010). In the other instances, some scientists suggest that, Watson, may have a grasp about facts and conclusion of many answers, but how would Watson face up against real life situations. Thompson writes about one computer scientist named, Stephen Wolfram, who developed a system called “Wolfram Alpha”, (“a question-answering engine that can do mathematical calculations about the real world” by comparing different populations in two major cities), believes the Watson system 5 Ali Kleit English 1020 Assignment Two 03/07/2013 does not relay real life answers and that a “computer won’t learn that stuff just by encoding English language texts, as Watson does.” “Wolfram Alpha” took years to design and used “hand-crafted databases” to create such a search engine. During one of Thompson’s observation of a Jeopardy simulation game the category was “I.B.M.” Thompson says, “The questions seemed like no-brainers for the computer (for example, “Though it’s gone beyond the corporate world, I.B.M. stands for this” — “International Business Machines”). But for some reason, Watson performed poorly.” Watson would think up answers that didn’t have anything to do with the question and have no confidence of his answers even though the category pertain to his developer and creator I.B.M. But on the final question of the category that was worth $2000 it read, “It’s the last name of father and son Thomas Sr. and Jr., who led I.B.M. for more than 50 years.” Thompson goes on to say “This time the computer pounced. “Who is Watson?” and the crowd erupted in cheers.” Argument. Will Watson be our first computer President of the United States? Can he run the Senate? Will he lead as the Supreme Commander against North Korea? Computers and several technological advances have taken over the world in the past few years. Today we have Siri answering our questions, setting up our tasks and reminders. Tomorrow we will have computers and technologies running our firms and making decisions for us based on their calculations and decision-making. Will there be 6 Ali Kleit English 1020 Assignment Two 03/07/2013 any jobs left for us in the future. Can we put a limit on technology? What happens if all computers fail? In the year 2000 (Y2K) the world was afraid of computers insufficient memory crashing due to the double 00 effect on all date and time logs. Several people were implying there would not only be computer damage but also economic damage. The issue was that all computers were using a two-digit data form instead of four. This is where many people thought systems would fail, due to the lack of computers thinking ability to tell the difference between the year 2000 and 1900 (Quetek 2000.) The scare settled and created a wide spread of panic throughout the whole world as the New Year ticked down to double 00. A chain of people were lining up in supermarkets, gas stations and grocery stores staking up on piles of items necessary to keep them alive if the disastrous memory on computers failed. The result of the issue was not catastrophic and people went on with their lives. Even though the issue of computers hadn’t failed, the fact of the matter is the consequential factors, as any person would pay during the years needed to recover after systems fail. The type of economic woes we would endure could last over 5 years of absolute chaos and can be similar to a depression. John Kelly would see the world, in 10 years, as being Watson controlled in all parts of life; what would happen if Bank Watson would malfunction and lose all bank mortgage documents 7 Ali Kleit English 1020 Assignment Two 03/07/2013 or send money to wrong clients and customers. Watson would never be punishable by law if mistakes were made in any kind of setting. In the case of developing a Watson M.D. there are issues in putting trust in technology to determine a persons fate. For instance, when a doctor is making rational decisions for a quick surgery, they base it on new and old medicine, new procedures and past experiences in surgeries to make their determination. Watson clearly cannot do the hands on work experience that everyday M.D.’s are challenged when in surgery. Each doctor may face a similar problem in other surgeries and may use it in another to either help or divert from using techniques to keep a human alive. That is a one major problem Watson may encounter, unless he can miraculously pull the “look ma no hands” trick and starts experiencing the real deal with robot surgical hands. With this issue at hand another argument, as Watson M.D. is a misstep of choosing a specific surgery over another. Watson, with the information given, may consider an open-heart surgery; rather when the entire time the patient only needed a blood transfusion. If computers are to take over medicines decision-making abilities, during situations or wrong surgeries, doctors will lose their confidence in making vast decisions while holding the scalpel. Will Watson be at fault or experience jail time, for a death during surgery? Maybe lose his job? 8 Ali Kleit English 1020 Assignment Two 03/07/2013 Another argument and reason why computers should only be in limited use, is the fact that human’s jobs are being over run by machines. Since the turn of the millennium technology is starting to eliminate lower and higher skilled jobs in many forms of operation. Being a garbage man, a pharmacist technician, or even a lawyer, many say any jobs are replaceable. Garbage men today are losing jobs to well technological garage trucks that only require a one-man team to operate. That means no more garbage men hanging from the back of their dump trucks waiving goodbye as they pass you in the morning. Pharmacies today are establishing new dispensing technologies that will fill, count and tag prescriptions without a human in sight. Are pharmacists being paid too much to give out medicine and advice? In an article in The New York Times issue of “More Jobs Predicted for Machines, Not People,”(written by Steve Lohr) two authors by the name of Erik Brynjolfsson and Andrew McAffe have been researching the recent war vs. machines. The two authors argue that automation is, “Faster, cheaper computers and increasingly clever software” and “are giving machines capabilities that were once thought to be distinctively human, like understanding speech, translating from one language to another and recognizing patterns. So automation is rapidly moving beyond factories to jobs in call centers, marketing and sales — parts of the services sector, which provides most jobs in the economy” (LOHR 2011.) Another economist in the article that Lohr quotes was John Maynard Keynes and 9 Ali Kleit English 1020 Assignment Two 03/07/2013 warned of a “new disease” that he termed “technological unemployment,” the inability of the economy to create new jobs faster than jobs were lost to automation. The use of technology today is being tested to its highest limits. Creation of question answering machines such as Watson, other products including Google, which are testing out a new robot driving system without the assistance of a human while in transit, all products that make an easier life for humans but no real life to live. Will there be any need for taxi drivers with Google robots. People will be dependent on computers making decisions skills and ability to complete tasks, while they take the time off. The only technological advances that should be implemented are ones that will advance our human knowledge of new things, in and out of our world. Technology needs to help cultivate a better cure for diseases and epidemics and not to try and make decisions. The more power and decision-making skills we frame into a computers system the faster humans won’t be needed to run this world. 10 Ali Kleit English 1020 Assignment Two 03/07/2013 Work Cited http://www.nytimes.com/2010/06/20/magazine/20Computert.html?pagewanted=all&_r=0 http://www.quetek.com/dictionary/y2k-scare.html http://en.wikipedia.org/wiki/IBM http://en.wikipedia.org/wiki/Deep_Blue http://www.nytimes.com/2011/10/24/technology/economists-see-more-jobs-formachines-not-people.html?_r=0 11