www.dpi.nsw.gov.au
Amenities
 toilets, showers
 rest areas
 refreshments
 security at the Control Centre


registering in and out
ID numbers and badges
 evacuation
 First Aid Officers / First Aid
Kits
www.dpi.nsw.gov.au
Site Entry Advice
 personal details
 emergency contacts
 medical questionnaire
 dietary requirements
 First Aid qualifications
 vaccinations
 contact with animals declaration
 skills questionnaire – licences to be sighted
www.dpi.nsw.gov.au
Update of operation
 Nature of the outbreak and
progress of the
eradication/control campaign
 The effect of the exotic disease
on human health
www.dpi.nsw.gov.au
Control Centres
 NCC
National Coordination Centre
• Established by DAFF (Dept of Agric, Fisheries & Forestry)
• Coordination on a National level
 SDCHQ State Disease Control Headquarters
• The emergency operations centre that directs the disease control
operations across the State
 LDCC
•
•
•
•
•
•
 FCP
Local Disease Control Centre
Determine the source
Define the extent
Eradicate outbreaks
Control the spread
Record & value animals, property & money spent
Report back to SDCHQ
Forward Command Post
• Subsidiary of the LDCC established in remote areas
www.dpi.nsw.gov.au
Sections
 SDCHQ
 Operations - Red ID badges
 Planning
- Yellow ID badges
 Logistics - Blue ID badges
 LDCC
 VI
Veterinary Investigations
)
 IPOPS Infected Premises Operations
) - Red ID badges
 RAMS Restricted Area Movement & Security )
 Planning
- Yellow ID badges
 Logistics - Blue ID badges
www.dpi.nsw.gov.au
Terms
 SP - Suspect Premises
• Contains suspect animals
• Subject to quarantine & surveillance
 IP
- Infected Premises
• Where disease exists or is believed to exist
• Subject to control & control procedures
 RA
- Restricted Area
• An area around an infected premises subject to
surveillance & movement controls
 CA
- Control Area
• A declared area in which defined conditions apply
(a bigger area than the RA & usually of a lesser
intensity than the restricted area)
www.dpi.nsw.gov.au
Section Training
 specific job training
 detailed OH&S
 risk assessments to be acknowledged
 personal protective equipment (PPE) will be issued and
explained
 biosecurity and how to decontaminate
 SOP (Standard Operating Procedures) to be adopted to
maintain consistency (our business rules)
 structured hand-overs
 identify right person for the right job
 skills matrix
www.dpi.nsw.gov.au
Standard Operating Procedures
 SOP’s to be adopted
 An SOP is a set of instructions - our business rules
 Why we need SOP’s
 To maintain consistency with the job
 Improve effectiveness
 Improve efficiency
 Manage risks and improve safety
 An SOP details
 What we need to do - Application/Scope
 What we require to do it - Resources
 Risks involved - Warnings
 How we will do it - Procedure
 Additional information - other SOP’s, policies, procedures etc to
refer to - References
www.dpi.nsw.gov.au
Communication
 Messages are recorded in writing
and forwarded quickly –

Record of Conversation form
Fax cover sheet
Register of Incoming/Outgoing
Faxes
Event Log
Task Request form
Situation Reports (SITREP)

Hyperlink to Record of Conversation:

http://wwwi.agric.nsw.gov.au/extranet/eadforms/logistics-message-





conversatio.doc?MIvalObj=26604&doctype=document&MItypeObj=appli
cation/doc&name=/logistics-message-conversatio.doc
www.dpi.nsw.gov.au
Task Request Form
 request a resource or a task
 be specific






what
how many
when
where
how much
authorised
 numbered and recorded in the Task
Request register

Hyperlink to Task Request form:
http://wwwi.agric.nsw.gov.au/extranet/eadforms/logistics-taskrequest.xls?MIvalObj=26606&doctype=document&MItypeObj=applicat
ion/xls&name=/logistics-task-request.xls
www.dpi.nsw.gov.au
Conditions of Employment
Department Staff
 ‘Exotic Disease Award’ – on old Agriculture intranet
 http://wwwi.agric.nsw.gov.au/intranet/emplycond/exotic1.htm
 Emergency Management worksheet:
 for work & travel
 commence from when you leave home until when you arrive
home
 Flex sheet:
 suspended
 enter 7 hours each day
 manually load LIL onto flex sheet
www.dpi.nsw.gov.au
Conditions of Employment
Department Staff
 Standard hours:
 35 hpw staff - 8:30am to 4:00pm (30 min lunch)
 38 hpw staff - 7:30am to 4:00pm (30 min lunch) + 1
RDO every 4 wks
 Overtime:
 must be directed & approved
 calculated at OT rates
 Travel time: claim as
 single time (regardless of weekend or PH)
 taken as LIL only (not paid)
 max claim 8 hrs per day
www.dpi.nsw.gov.au
Timesheet / Worksheet
 everyone must complete a
record of attendance
 complete on a daily basis
 signed by supervisor every day
 approved by delegated officer when
completed
 hand in after period of work or when
worksheet is full
 keep a copy to transfer LIL to flex
sheet
http://intranet.dpi.nsw.gov.au/__data/assets/file/20143/exotic_disease_worksheet.xls
www.dpi.nsw.gov.au
Travel to and from LDCC
Department Staff
 Code  approval P R I O R to travel - from Controller,
Director, Logistics Manager or Administration Officer
 actual expenses claimed (no sustenance)

retain receipts for accommodation, meals, taxi or train fares etc
 incidental expense allowance –

to cover phone calls home, laundry, toiletries etc
www.dpi.nsw.gov.au
Restrictions
 not be affected by alcohol whilst on duty
 no illegal drugs
 smoke free zone
 refer media to Director or designated officer
 use only dedicated phone for calls home
www.dpi.nsw.gov.au
Code of Conduct
 respect
 integrity
 ethical
 efficiency
 discrimination
 fairness and equity
www.dpi.nsw.gov.au
Confidentiality
 Protect confidential information
 Official information must not be used for
personal benefit
 May cause harm or give an improper
advantage
 Can undermine the integrity and credibility
of the operation
www.dpi.nsw.gov.au
The Media
 Media and PR staff at the Control Centre
 Normally by invitation of the Director, Operations
Manager or Media Liaison Unit
 Do not answer any questions - refer them to the
delegated officer
 Treat media courteously
www.dpi.nsw.gov.au
Taking Breaks
 Breaks during shift
 every 5 hours during work hours
 Breaks between shifts
 8 or 10 hours between shifts
 Breaks between rosters
 rest time covered by recreation, flex, extended
leave (leave application required)
www.dpi.nsw.gov.au
Welfare
 Critical incident stress 
NORMAL reaction by a NORMAL person to an
ABNORMAL situation
 Look after –

self , fellow worker, property owner and family,
community
 Refer concerns to –




supervisor
personnel staff
Chaplain
counsellor
www.dpi.nsw.gov.au
Reactions to stress
 change in sleep pattern
 fatigue
 hyperactivity / underactivity
 changes in health -




appetite/headaches/digestion
difficulty concentrating / solving problems /
making decisions
memory disturbance
repetitive thoughts about an incident
flashbacks
www.dpi.nsw.gov.au
Occupational Health & Safety
 all workers come under WorkCover NSW
legislation
 safety policy for the prevention of work place
accidents and illness
 must not be breached - NO EXCEPTIONS
 who is responsible?

everybody –
• management, workers, visitors, contractors
 OH&S officer
www.dpi.nsw.gov.au
OH&S
 SPECIFIC RESPONSIBILITIES –

if it doesn’t appear safe “DON’T DO IT”!

take reasonable care of the health & safety of yourself
and other persons at the workplace

use and care for equipment provided for health and
safety - including personal protective equipment

report all work related accidents, illnesses, dangerous
near-misses, unsafe working practices or conditions
to your supervisor

obey instructions in relation to OH&S

comply with OH&S policies
www.dpi.nsw.gov.au
Accidents / Injury

Work related accidents, injuries and illnesses must
be reported IMMEDIATELY to your supervisor

Report of Injury book must be completed


Forms are in triplicate:
1. Report of Injury Form (white) - goes to Logistics for all
injuries
2. 48 Hour Notification form (blue) – goes to Logistics
for an injury or illness treated by a Doctor or time is lost
3. Report of Injury Form (yellow) – remains in the book
Workers Compensation claim form – only when
requested by Dept or insurer
www.dpi.nsw.gov.au
Staying Informed
 DEBRIEFINGS

at least once a day, start and end of each shift
•
•
•
•
current situation
what has to be done
who
how
 INFORMATION DISPLAYS

continually updated
• rosters, maps, newsletters, accommodation,
meals, etc
www.dpi.nsw.gov.au
Getting to and from work
 transport provided from accommodation to
work




Department car,
hire car,
bus,
taxi
 no cost to staff
 request receipt
www.dpi.nsw.gov.au
Motor vehicles
 current drivers licence
 NSW road rules apply
 only persons involved in the operation
 no smoking in vehicles
 complete Motor Vehicle Running Sheet
 fuel cards
 what to do in an accident
 vehicle is under warranty
www.dpi.nsw.gov.au
Accommodation
 Organised & paid for by Control Centre
 Private phone calls and mini bar
expenses at own expense - pay directly
to motel
 A dedicated phone is available at the
Centre for staff to make regular phone
calls home

contractors pay for ALL phone calls
www.dpi.nsw.gov.au
Meals
 Morning/afternoon tea and lunch is
provided
 advise special dietary requirements
 sign on sheets for each meal
www.dpi.nsw.gov.au
Non attendance
 notify supervisor if you are unable to
attend work for any reason
 Department staff:



must be covered by leave application
recreation leave application at least 1 shift before
taking
Supervisor recommends, Director approves
www.dpi.nsw.gov.au
Cessation of Exercise
 Site Departure Advice completed by everyone
 available from Supervisor/Logistics
 exit interview with supervisor - return assets &
completed worksheet
 adequate recovery break before recommencing
normal duties
 Department staff - LIL or recreation leave is
used to cover absence

Hyperlink to Site Departure Advice form:
http://wwwi.agric.nsw.gov.au/extranet/eadforms/eadp-site-departadvice.xls?MIvalObj=27633&doctype=document&MItypeObj=application/xls&name=/eadp
-site-depart-advice.xls
www.dpi.nsw.gov.au
Golden Rules
 make sure you have the authority
 write it down
 date and time ( DTG )
 if you start a task - finish it
www.dpi.nsw.gov.au