Recordkeeping Plans State Records Act 2000 Introduction Background Principles and Standards Where do you start? State Records Office of Western Australia Definitions Record State record Government record Government employee State archive State Records Office of Western Australia Definitions: Record a) b) c) d) any thing on which there is writing or Braille; a map, plan, diagram or graph; a drawing, pictorial or graphic work, or photograph; any thing on which there are figures, marks, perforations, or symbols, having a meaning for persons qualified to interpret them; e) anything from which images, sounds or writings can be reproduced with or without the aid of anything else; and f) any thing on which information has been stored or recorded, either mechanically, magnetically, or electronically. State Records Office of Western Australia Definitions: State record A parliamentary record or a government record. Government record A record created or received by a government organization or a government organization employee in the course of the employee’s work for the organization. State Records Office of Western Australia Definitions: Government employee A person who, under the Public Sector Management Act 1994, is a public service officer of a government organization, or a person who is engaged by a government organization, whether under a contract or otherwise. State Records Office of Western Australia Definitions: State archive A State record that is to be retained permanently. State Records Office of Western Australia Standard 2: Recordkeeping Plans The purpose of this Standard, established under Section 61 of the State Records Act 2000, is to ensure that government organization recordkeeping plans submitted to the State Records Commission for approval, meet the requirements of the State Records Act 2000. State Records Office of Western Australia Standard 2: Recordkeeping Plans Six Principles 1. Proper and Adequate records 2. Policies and Procedures 3. Language control 4. Preservation 5. Retention and Disposal 6. Compliance State Records Office of Western Australia Principle 1:Proper & Adequate Records Government organizations ensure that records are created and kept which properly and adequately record the performance of the organization’s functions and which are consistent with any written law to which the organization is subject when performing its functions. State Records Office of Western Australia Principle 1. cont’d Your organization Historical background Mission statement Strategic focus Main business activity Outsourced functions (see Standard 6) Major stakeholders State Records Office of Western Australia Principle 1. cont’d Historical background Date established How established Mission statement Strategic focus Organization's aims Business Activity/Stakeholders Functions State Records Office of Western Australia Principle 1. cont’d Legislation Enabling legislation Other legislation • • • • • State Records Act Evidence Act FOI Act Limitation Act Criminal Code Act State Records Office of Western Australia Principle 1. cont’d Standards or codes of practice Australian Standard AS4390 International Standard ISO15489 Industry Standards State Records Office of Western Australia Principle 1. cont’d Where is this information? Annual report Website Other publications State Records Office of Western Australia Principle1. Output for RKP Background information • Historical information, mission statement, strategic focus, main business activity • Functions and activities including those outsourced • Major stakeholders Enabling legislation and legislation administered State Records Office of Western Australia Principle 2. Policies & Procedures Government organizations ensure that recordkeeping programs are supported by policy and procedures. State Records Office of Western Australia Principle 2. cont’d All aspects of recordkeeping Policy statement & procedures Records in All formats Paper Electronic Microfilm etc. All employees have recordkeeping responsibilities State Records Office of Western Australia Principle 2. cont’d Creation Examples of Policies: Government organization, XYZ, must maintain records as evidence of its business activities, including its administrative, legal and fiscal operations. All officers are required to make and capture full and accurate records of the business activities in which they take part. State Records Office of Western Australia Principle 2. cont’d Capture and control Receipt of mail • Australia Post, courier, fax, e-mail • Opening of mail containing cheques – TI 205 • Date stamping Mail registration • Manual or automated State Records Office of Western Australia Principle 2. cont’d Mail registration cont’d Why register? • Protection mechanism • Facilitates tracking What to register? • • • • Inward/outward Not junk mail / flyers / advertising Attachments – identify Personal mail State Records Office of Western Australia Principle 2. cont’d Mail Management Procedures Receipt Date stamp Registration Tenders/legal documents Distribution of incoming mail Preparation & despatch of outgoing mail Monitoring operations for efficiency Public Records Policy: 5 State Records Office of Western Australia Principle 2. cont’d Capture and control cont’d Electronic records Management over time E-mail • Capture – print & attach to hard copy file or attach to electronic file • Retention & Disposal Databases and web-sites State Records Office of Western Australia Principle 2. cont’d Capture and control cont’d File titling conventions File numbering conventions Physical & automated file creation • File notes • Post-it notes • Foliating State Records Office of Western Australia Principle 2. cont’d Security Prevent tampering or alteration Prevent loss or corruption E-business Storage State Records Office of Western Australia Principle 2. cont’d Records – records essential for business operations Vital Who is responsible Registration Protection Access Storage Review State Records Office of Western Australia Principle 2. cont’d Access – who and how? Physical files Electronic records State Records Office of Western Australia Principle 2. cont’d Appraisal Identify Archival Records Identify Temporary Records Retention and Disposal Regular disposal program Implementation Authorisation State Records Office of Western Australia Principle 2. cont’d Policy and Procedures Manuals Available to all employees Included in induction program Applicable to branches/regional offices Outsourced functions Endorsed by Executive management State Records Office of Western Australia Principle 2. Output for RKP Policies • • • • • & procedures in place for: Creation of records, Capture and control of records, Security and protection of records, Access to records, and Appraisal, retention and disposal. Attach table of contents & introduction Formal certification by Executive State Records Office of Western Australia Principle 3. Language Control Government organizations ensure that appropriate controls are in place to identify and name or title government records. State Records Office of Western Australia Principle 3. cont’d Controlled file titling Ensures uniformity Improved indexing, tracking & retrieval Prevents misfiling Applies to electronic records Thesaurus File plan / file list State Records Office of Western Australia Principle 3. cont’d Thesaurus What is a thesaurus? • • • • Alphabetical Preferred and non-preferred Relationships Consistency State Records Office of Western Australia Principle 3. cont’d Thesaurus Do you need one? Keyword AAA Keyword for Councils Others State Records Office of Western Australia Principle 3. cont’d Thesaurus or File plan or List of authorised headings State Records Office of Western Australia Principle 3. Output for RKP File titling thesaurus or manual Introduction to your thesaurus, Sample pages from your thesaurus, or A copy of your file plan/list of headings, Explain how it works, Identify areas for improvement. State Records Office of Western Australia Principle 4. Preservation Government organizations ensure that records are protected and preserved. State Records Office of Western Australia Principle 4. cont’d Responsibility of all staff All records have value Risk of disaster Strategies Vital records State Records Office of Western Australia Principle 4. cont’d Disasters: Natural Biological Structural Industrial accidents Technological Criminal behaviour Neglect State Records Office of Western Australia Principle 4. cont’d Disaster Management Plan Identify risks • Are you in a cyclone area? • Does your building have a fire detection system? • Does your building have a sprinkler system? • Are your computer records backed up? • Where are the back-ups stored? State Records Office of Western Australia Principle 4. cont’d Identify impacts of disasters Level Damage Impact State Records Office of Western Australia Principle 4. cont’d Plan strategies Vital records – records essential for business operations Identify vital records • Those required for business during emergency • Those which re-establish the organization • Those which establish and protect rights of the organization and its clients State Records Office of Western Australia Principle 4. cont’d Vital Records may include: • • • • • • • • • original contracts / agreements deeds insurance policies pay rates certificates of incorporation corporate seals software programs procedure manuals disaster plans State Records Office of Western Australia Principle 4. cont’d Disaster Management Plan Protection of vital records • Duplicate • Secure • Remove State Records Office of Western Australia Principle 4. cont’d Disaster Management Plan Quick-response strategies • • • • • Responsible officers Equipment available Back-up resources - suppliers/contractors Update regularly Copies readily available State Records Office of Western Australia Principle 4. cont’d Disaster Management Plan Measures to be undertaken • • • • Minimum requirement – draft Plans for further development Review and update Training State Records Office of Western Australia Principle 4. Output for RKP Report on assessment of risks and impacts of disasters Planned strategies for the reduction of risk State Records Office of Western Australia Principle 5. Retention and Disposal Government organizations ensure that records are retained and disposed of in accordance with an approved disposal authority. State Records Office of Western Australia Principle 5. cont’d Approved Retention & Disposal Schedule Identifies records and their formats Identifies State archives Identifies restricted access archives Identifies State archives not to be transferred Stipulates retention periods for temporary records Identifies other disposal authorities Refers to the General Disposal Authorities State Records Office of Western Australia Principle 5. cont’d Approved Schedule Approved by the State Records Commission Approved since 1 January 1998 Covers all records Local Governments Local Government General Disposal Authority State Records Office of Western Australia Principle 5. cont’d Where do you start in developing a retention and disposal schedule? Resources available • • • • Records Disposal Handbook SRO training program Consultants Cooperative effort State Records Office of Western Australia Principle 5. cont’d Approval Process Review within the organization Forward draft to SRO Discuss and amend Final submitted to the State Records Advisory Committee (SRAC) State Records Commission formally approves State Records Office of Western Australia Principle 5. Output for RKP Retention and Disposal Schedule Approved schedule number (existing) Date of approval (existing) Date to be reviewed Details of any restricted access archives Details of any archives which will not be transferred State Records Office of Western Australia Principle 6. Compliance Government organizations ensure their employees comply with the recordkeeping plan. State Records Office of Western Australia Principle 6. cont’d The organization and its employees must comply Regular evaluation Recordkeeping training Training program reviewed Induction program addresses employee responsibilities Annual report State Records Office of Western Australia Principle 6. Output for RKP Staff training / induction Statement covering staff training in records management • Information sessions, brochures, induction programs, newsletters, intranet Evaluation of efficiency and effectiveness • Performance indicators Excerpt from Annual Report State Records Office of Western Australia Recordkeeping Plan Check List List existing documentation; List documentation required; Plan progress of achievements; and Set target date/s for completion. State Records Office of Western Australia Submitting the Plan Within two years Submit to the Director: State Records Director reports to the SRC giving recommendation SRC may or may not approve State Records Office of Western Australia Amending the Plan An organization can amend its plan Submit the amendment to the Director: State Records The same approval process applies State Records Office of Western Australia State Records Commission 4 Members Auditor General Information Commissioner Ombudsman Appointed member Independent Report to Parliament State Records Office of Western Australia State Records Advisory Committee Committee of the SRC To advise the SRC on: State Records that should be State archives Retention periods Membership Represent Public Service and recordkeeping bodies State Records Office of Western Australia Where are the Standards? www.sro.wa.gov.au State Records Office of Western Australia Further Information: Chris Coggin 9427 3370 Director: State Records Isabel Smith Team Leader 9427 3371 Anne Gill 9427 3376 Recordkeeping Consultant Martin Fordham - 9427 3363 Recordkeeping Consultant State Records Office of Western Australia