APPENDICES Appendix 1: General Questionnaire Appendix 2(A): Questionnaire for e-Learning Students Appendix 2(B): Questionnaire for Traditional Learning Students Appendix 3: Abbreviations Appendix 4: Map of Literacy Rates in India Appendix 5: Table of Literacy Rates in India 219 Appendix: 1 Questionnaire General Questionnaire Definition: e-Learning is the use of technology to enable people to learn anytime (24*7), anywhere and any number of times. It is defined as acquisition of knowledge and skill using electronic technologies such as computer, internet, VSAT, local and wide area networks. Part - A 1. Have you ever got any training to study in the e-Learning environment? Yes No If yes, then up to what extent it has improved your performance? (i) 0-25% (ii) 26 %- 50 % (iii) 51% -75% (iv) > 75% (v) No comments 2. Do you believe that improving knowledge through e-Learning is better than traditional Learning? Yes No 3. Do you think face to face learning is more important for in-depth and practical teaching? Yes No 4. Can e-Learning bring a social change in India? Yes No 5. If you could get a chance to select the method of education, then what percentage would you prefer to study through e-Learning? (i) 0-25% (ii) 26 %- 50 % (iv) > 75% (v) No comments (iii) 51% -75% 220 6. Is your campus is providing e-learning tools / techniques for study? Yes No If yes, then up to what extend e-Learning is used for the study? (i) 0-25% (ii) 26 %- 50 % (iv) > 75% (v) No comments (iii) 51% -75% 7. Have you ever used e-Learning facility? Yes No 8. While using e-Learning tools, what are the barriers you find? (i) Bandwidth /Connection (ii) Access to the internet (iii)Privacy (iv) Any Other 9. Are you able to solve your typical problems through e-Learning? Yes No 10. In future, what would you like for e-Learning environment? (i) I would like to spend more time for online learning as compared to traditional study through class-room lectures. (ii) I would prefer to go back to traditional learning. (iii) I am happy with the current mixture of online and traditional learning. (iv) Any other 11. What is required to be done to make e-Learning reachable to each individual and implement it at grass root level in India? ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------221 Part –B B1: Contribution of individual factors for learning (tick any one) Q. No. Contribution to overall Learning 1 Role of Assignment 2 Cost of Education 3 Use of Technology 4 Course Content 5 Live Practical Projects 6 Library Facility 7 Travel Time and Cost 8 Knowledge of Faculty 9 12 Any time Learning (24*7) Participation of Students Faculty-Student Interaction Students Attendance 13 Easy access to masses 14 Students Placement 10 11 Rate-5 (Highest) Rate-4 Rate-3 Rate-2 Rate-1 (Lowest) 222 B2: Select (√) whichever options suit the best Traditional Learning V / S e-Learning: Q. No. Learning Parameters 15 Role of Assignment 16 Cost of Education 17 Use of Technology 18 Course Content 19 Live Practical Projects 20 Library Facility 21 Travel Time and Cost 22 Knowledge of Faculty 23 Any time Learning (24*7) 24 Participation of Students 25 Faculty-Student Interaction 26 Students Attendance 27 Easy access to masses 28 Students Placement Traditional Learning e –Learning Name and Address: ..................................…………………...................................................….................….................. ..................................…………………...................................................….................….................. Age…......................................Gender.…….…………….. Qualification ………….................. Contact No.....…………..Name of Stream.....................Regular/Distance mode ……..……… Name of College / Institution........................................................................................................ Signature…………… * Thank you for your support 223 Appendix: 2(A) Questionnaire for e-Learning Students Definition: e-Learning is the use of technology to enable people to learn anytime (24*7), anywhere and any number of times. It is defined as acquisition of knowledge and skill using electronic technologies such as computer, internet, VSAT, local and wide area networks. Contribution of individual factors for e-Learning (tick any one) Q. No. 1 Contribution to e-Learning Course Content Rate-5 Rate-4 Rate-3 Rate-2 (Highest) 2 Personal Interest 3 Ability to ask Questions 4 Participation of Students 5 Improvement in Learning 6 Clarity of Chapters/Topics 7 Faculty-Student Interaction 8 Discussion with Classmates 9 Level of Difficulty in Learning Availability of extra help for the class 10 Rate-1 (Lowest) Name and Address: ..................................…………………...................................................….................….................. ..................................…………………...................................................….................….................. Age…......................................Gender.…….…………….. Qualification ………….................. Contact No.....…………..Name of Stream.....................Regular/Distance mode ……..……… Name of College / Institution........................................................................................................ Signature…………… * Thank you for your support 224 Appendix: 2(B) Questionnaire for Traditional Learning Students Definition: Traditional learning is classroom-based or practical- meaning the student can see their teacher and classmates. Traditional education focuses on teaching, not learning. Contribution of individual factors for Traditional learning (tick any one) Q. No. 1 Contribution to Traditional Learning Course Content Rate-5 Rate-4 Rate-3 Rate-2 (Highest) 2 Personal Interest 3 Ability to ask Questions 4 Participation of Students 5 Improvement in Learning 6 Clarity of Chapters/Topics 7 Faculty-Student Interaction 8 Discussion with Classmates 9 Level of Difficulty in Learning Availability of extra help for the class 10 Rate-1 (Lowest) Name and Address: ..................................…………………...................................................….................….................. ..................................…………………...................................................….................….................. Age…......................................Gender.…….…………….. Qualification ………….................. Contact No.....…………..Name of Stream.....................Regular/Distance mode ……..……… Name of College / Institution........................................................................................................ Signature…………… * Thank you for your support 225 Appendix - 3 Abbreviations S.No. Abbreviation Description 1. 365*24*7 365 days a year, 24 hours a day, 7 days a week 2. AICTE All India Council of Training and Education 3. BPO Business Process Outsourcing 4. C-DAC Center for Development of Advanced Computing 5. CAGR Compound Annual Growth Rate 6. CBCS Choice Based Credit System 7. CD-ROM Compact Disc-Read Only Memory 8. DVD Digital Video Disc 9. EBC e-Business Community 10. ERA e-Learning Revolution for All 11. GOI Government of India 12. GER Gross Enrollment Ratio 13. GDP Growth Domestic Product 14. GIS Geographical Information System 15. HTML Hyper Text Markup Language 16. HSPA High Speed Packet Access 17. ICT Information & Communication Technology 18. IT Information Technology 19. ICE Institute of Civil Engineers 20. KPO Knowledge Process Outsourcing 226 21. LCD Liquid Crystal Display 22. LMS Learning Management System 23. MMS Migration Monitoring System 24. PDA Personnel Digital Assistant 25. PPP Public-Private Partnership 26. ROI Return On Investment 27. RTI Right to Information 28. SMU Sikkim Manipal University 29. SCORM Sharable Content Object Reference Model 30. SEZ Special Economic Zone 31. SVGA Super Video Graphic Array 32. TAC Take a Challenge 33. TBC Take a Bigger Challenge 34. VLE Virtual Learning Environment 35. VC Venture Capital 36. VSAT Very Small Aperture Terminals 37. WCDMA Wideband Code Division Multiple Access 227 Appendix-4 Map of Literacy Rates in India Source: http://www.mapsofindia.com/census2011/literacy-rate.html 228 Appendix 5 Table of Literacy Rates in India Literacy Rate in India, Census 2011 Rank State Overall Literacy Rate Male Literacy Rate Andaman & Nicobar 86.3 % 90.1 % Andhra Pradesh 67.7 % 75.6 % Arunachal Pradesh 67.0 % 73.7 % Assam 73.2 % 78.8 % Bihar 63.8 % 73.5 % Chandigarh 86.4 % 90.5 % Chhattisgarh 71.0 % 81.5 % Dadra & Nagar Haveli 77.7 % 86.5 % Daman & Diu 87.1 % 91.5 % Delhi 86.3 % 91.0 % Goa 87.4% 92.8 % Gujarat 79.3 % 87.2 % Haryana 76.6 % 85.4 % Himachal Pradesh 83.8 % 90.8 % Jammu and Kashmir 68.7 % 78.3 % Jharkhand 67.6 % 78.5 % Karnataka 75.6 % 82.8 % Kerala 93.9 % 96.0 % Lakshadweep 92.3 % 96.1 % Madhya Pradesh 70.6 % 80.5 % Maharashtra 82.9 % 89.8 % Manipur 79.8 % 86.5 % Meghalaya 75.5 % 77.2 % Mizoram 91.6 % 93.7 % Nagaland 80.1 % 83.3 % Orissa 73.5 % 82.4 % Puducherry 86.5 % 92.1 % Punjab 76.7 % 81.5 % Rajasthan 67.1 % 80.5 % Sikkim 82.2 % 87.3 % Tamil Nadu 80.3 % 86.8 % Tripura 87.8 % 92.2 % Uttar Pradesh 69.7 % 79.2 % Uttarakhand 79.6 % 88.3 % West Bengal 77.1 % 82.7 % INDIA 74.04 % 82.14 % Source: http://www.mapsofindia.com/census2011/literacy-rate.html 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Female Literacy Rate 81.8 % 59.7 % 59.6 % 67.3 % 53.3 % 81.4 % 60.6 % 65.9 % 79.6 % 80.9 % 81.8 % 70.7 % 66.8 % 76.6 % 58.0 % 56.2 % 68.1 % 92.0 % 88.2 % 60.0 % 75.5 % 73.2 % 73.8 % 89.4 % 76.7 % 64.4 % 81.2 % 71.3 % 52.7 % 76.4 % 73.9 % 83.1 % 59.3 % 70.7 % 71.2 % 65.46 % 229 Bibliography (A) Books and Journals Adrich, C. 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K. Sharma*2 # Research Scholar, Pacific University, Udaipur 1email:jayshreejain1971@gmail.com,iice_udaipur@yahoo.com * Director, Pacific Institute of Engineering, Udaipur 2email: sharmasatyendra_03@rediffmail.com Abstract- This paper depicts a study of e-Learning in Indian education system. E-Learning possesses the prospective to bridge the educational gaps existing in the society and improve the lives of millions of people in the developing world who do not enjoy the opportunities equivalent to rich and developed countries. It is widely acknowledged that the concept of eLearning has shown its importance in raising the efficiency of “Learning Functions” and improving public services and knowledge. It is also helpful in bridging the geographical separations. The purpose of this paper is to outline the prospective linked with implementation of eLearning in Indian Education System. The major focus of e-Learning is to cater to the informational needs of the people and bring awareness among them. e-Learning must not be thought of as an entity that replaces traditional education, but must be considered as a tool to help and enhance the process of learning based on the circumstances of the environment in which it is implemented in the context of Indian education system. To implement e-Learning, several factors need to be accounted for in the planning stages. For eLearning to be a success in an Indian Education System, there needs to be total involvement of the local community, leading to its acceptance and ownership, combined with continuous communication among the various specialists. In this regard, Indian government has also taken some initiatives in order to make E-Learning, a successful story in India. Keywords: - e-Learning, Services, Approaches, Technology, VLE,MIS, Levels, Benefits, eLearning tools I.INTRODUCTION The traditional educational technique was simple oral recitation.A classroom course represented the type of learning called Formal learning because the learning has stated objectives and is supposed to yield predetermined results wherease-Learning does not requires support of an educational or training institution.e-Learning allows us to explore the potential of informal learning such as Knowledge Management and Electronic Performance Support. The eLearning era appears to have finally dawn in India. From being a largely outward looking industry, where Indian companies primarily served as a service provider for clients in US and Europe, Indian companies are becoming inward looking – a clear reversal of trend. In line with this transformation are several Indian companies that have lined up with some very innovative offerings.[21] Educompannounced that it has joined hands with Great Lakes Institute of Management to provide e-Learning education. Sify meanwhile is planning to introduce a learning management system in India Education System and they already have a couple of customers who are interested in its products. The Indian NGO sector too is not far behind and many have already begun using e-Learning for furthering the cause of education for the marginalized and the disadvantaged sections of the society. Smile foundation of Ahmadabad has begun an innovative program called the Twin eLearning Program which is designed to offer job-oriented skills to youth from the less privileged sections of society living in urban slums and peripheral rural areas in India. At the government level, IGNOUhas announced the details of the virtual university for Africa after the Indian Prime Minister Mr. Manmohan Singh promised such an institution in May, 2011, at a summit in Addis Ababa, Ethiopia. The PanAfrican E-Learning Network of IGNOU will be devised as a robust e-Learning network that will go a long way in alleviating the needs of African nations. A. e-Learning e-Learning comprises all forms of electronically supported learning and teaching. The information and communicationsystems, whether networked learning or not, serve as a specific media to implement the learning process. The term will still most likely be 254 utilized to refer out-of-classroom and inclassroom educational experiences via technology, even the advances continue with regards to devices and curriculum. e-Learning is essentially the computer and network-enabled transfer of skills and knowledge. e-Learning applications and processes include Web based learning, computer-based learning, virtual education opportunities and digital collaboration. Content is delivered via the Internet, intranet/extranet, audio or video tape, satellite TV, and CD-ROM. It can be self-paced or instructor-led and includes media in the form of text, image, animation, streaming video and audio. management system, to laptop programs, where students are required to bring laptops to class and use them as part of a face-to-face class, to hybrid learning, where classroom time is reduced but not eliminated, with more time devoted to online learning, which is a form of distance education. e-Learning is naturally suited to distance learning and flexible learning, but can also be used in conjunction with face-to-face teaching, in which case the term Blended learning is commonly used. This broader interpretation allows for 21st century applications and brings learning and media psychology into the equation.e-learning intersects numerous fields of thought and practice, and cannot be trivialized into a simple formula for success. As Figure 1.1 suggests, writings on the ‘theory’ of e-learning encompass an array of academic perspectives: training and education, learning and knowledge, technology and the investigation of individual market segments. FIGURE 1.1 MERGING LANGUAGE AND FI ELDS OF STUDY [23] Training Education Information Learning Technology Knowledge management E - Learning B. Approaches to e-Learning services e-Learning services have evolved since computers were first used in education. There is a trend to move towards blended learning services, where computer-based activities are integrated with practical or classroom-based situations. Different types or forms of e-Learning can be considered as a continuum, from no eLearning, i.e. no use of computers and/or the Internet for teaching and learning, through classroom aids, such as delivering classroom lecture with PowerPoint slides available to students through a course web site or learning C. Technological Issues In higher education especially, the increasing tendency is to create a Virtual Learning Environment (VLE) (which is sometimes combined with a Management Information System(MIS) to create a Managed Learning Environment) in which all aspects of a course are handled through a consistent user interface standard throughout the institution. A growing number of physical universities, as well as newer online-only colleges, have begun to offer a selected set of academic degree and certificate programs via the Internet at a wide range of levels and in a wide range of disciplines. While some programs require students to attend some campus classes or orientations, many are delivered completely online. In addition, several universities offer online student support services, such as online advising and registration, e-counseling, online textbook purchase, student governments and student newspapers. [22] e-Learning also refers to educational websites such as those offering learning scenarios, worksheets and interactive exercises for children. The term is also used extensively in the business sector where it generally refers to cost-effective online training. D. Levels of e-Learning e-learning falls into four categories, from the very basic to the very advanced. The categories are: Knowledge databases -- While not necessarily seen as actual training, these databases are the most basic form of e-learning. You've probably seen knowledge databases on software sites offering indexed explanations and guidance for software questions, along with step-by-step instructions for performing specific tasks. These are usually moderately interactive, meaning that you can either type in a key word or phrase to search the database, or make a selection from an alphabetical list. FIGURE1.2 LEARNING TECHNOLOGIES, MODES AND RELATIONSHIP [23] 255 your cyber hand and even view the cyber whiteboard. It lasts for a set amount of time -from a single session to several weeks, months or even years. This type of training usually takes place via Internet Web sites, audio- or video-conferencing, Internet telephony, or even two way live broadcasts to students in a classroom.[24] Online support -- Online support is also a form of e-learning and functions in a similar manner to knowledge databases. Online support comes in the form of forums, chat rooms, online bulletin boards, e-mail, or live instantmessaging support. Slightly more interactive than knowledge databases, online support offers the opportunity for more specific questions and answers, as well as more immediate answers. Asynchronous training-- This is e-learning in the more traditional sense of the word. It involves self-paced learning, either CD-ROM based, Network-based, Intranet-based or Internet-based. It may include access to instructors through online bulletin boards, online discussion groups and e-mail. Or, it may be totally self-contained with links to reference materials in place of a live instructor. Synchronous training -- Synchronous training is done in real-time with a live instructor facilitating the training. Everyone logs in at a set time and can communicate directly with the instructor and with each other. You can raise E. Virtual Communication Tools The following tools are covered they are: E-mails:E-mail is used by information workers, librarians and others for formal and informallearning and teaching activities Mailing Lists:It is possible to send e-mails to groups using mailing lists. The process is managedby a hosting service that maintain a list of all the different discussion lists and the people whosubscribe to them. It is run by a mail server. News Groups:The user can read and post message in a single environment rather than a seriesof e-mails arriving at different times. Here an individual will send a message to a central source,which then copies it to individuals and other news groups. 1. Web forms: Web forms are often used as a means for providing a reference service within a library or information unit. They are commonly based in – • Reference service •Administration of servicing such as mentoring programmed. •As a tool for obtaining information from participants on e-learning programmed. Polling:Polling enables us to setup a survey/questionnaire and obtain feedback for a wide range of people. Instant messaging: It enables us to send and display a message on someone’s screen in a matter of seconds. It means the staff who is working on a busy reference or help point may message a colleague with a question and obtain response. Chat or conferencing: This enables users to hold a live discussion by sending each other short written messages. Internet Telephony: In this tool a user can make calls by using the internet. An individual can makedistance phone calls through the computer and the internet without paying long-distance phone charges. Bulletin Boards: Bulletin boards provide a facility for discussion under various topic headings andnot in real time. Many library and information servicesprovide bulletin boards within their websitesas a means of enabling their customers to discuss ideas and share information. Video conferencing: it requires specialists and very expensive machines are used in video conferencing. Virtual worlds:Used for e-learning within Universities, it is possible to access through dimensional virtual worlds. F. Initiatives taken by the government in the sphere of e-learning The national Mission on education through Information and communication technology: It has been envisaged as the centrally sponsored 256 scheme to leverage the potential of ICT’s in providing high quality personalized and interactive knowledge modules over the internet /intranet for all the learners in the higher education institutions in anytime any where mode. The mission has two major components: a. Content generation and b. Connectivity along with the provision of access devices for institutions and learners. It plans to focus on appropriate pedagogy for E-Learning which includes : providing facility of performing experiments through virtual laboratories, online testing and certification, online availability of teachers to guide and mentor leaders, utilization of available Education satellite (EDUSAT) and Direct To Home (DTH) platforms, training and In the first phase of NPTEL [June2003June2007] supplementary content for 129 web courses in engineering science and humanities have been developed. Second phase of NPTEL has been launched on 11th June 2010. The conversion of video lectures into the streaming lectures is being undertaken in the second phase. The web courses are available on the site of NPTEL. [25] Potential of e-Learning in Indian education system Technology and Learning when implemented together will majorly help improve many of the problems faced by India by creating a complete education system -for every student, young or old, rich or poor, urban or rural to increase their possibility. • e-Learning in India can enable an education system that is no more limited to a particular region or age group. • It will enable anytime, anywhere learning from multiple authorities from your home, village, town, city through any web-enabled device. • It is about students being able to earn and spend reward points for achieving goals and milestones, or completing assignments and connecting to others in virtual classrooms. • It will serve as a helping hand in the process of identification of brilliant global students living in villages of India, based on their ability to interact within an intelligent e-Learning environment. 2. empowerment of teachers to effectively implement the new method of teaching ,learning etc. The amount of Rs.4162 Crore is to be incurred during the 11th Five Year plan for this purpose. National program on technology Enhanced Learning (NPTEL): It is a project funded by Ministry of Human Resource and Development (MoHRD) and was first conceived in 1999 to enhance the quality of engineering education in the country by developing curriculum based on video and web course. This is being carried out by Indian Institute of Technology. [Mumbai, Delhi, Guwahati, Kanpur, Kharagpur, Chennai, Roorke] and Indian Institute of Science [Bengaluru] as a collaborative project. heaven for networking, knowledge application and mentoring. • There will be a shift in learning, so will there be a change in the way schools and colleges operate. • Our teachers will become more focused on problem solving techniques, critical thinking skills and social and interpersonal skills. • Teachers will become more like mentors and guidance counselors to their students and as a result India will be able to train more teachers faster, and retain them, helping to increase the teacher to student ratio in classes. • It will then become easy to create and deliver a complete open course-ware online education media solution to any web enabled device. • It will provide tremendous efficiency by allowing a global community of enthusiasts, teachers and practitioners to develop open course ware. • It will eliminate the need to repeat lesson plans, and local and regional control of educational content will become a thing of the past. • There will be more avenues available to more people like on job training and professional training programs that traditionally were limited to specialized organizations. [26] FIGURE 1.3 ADVANCING NETWORK CAPACITY AND LEARNING INTERACTIVITY [27] • There will be new roles for schools – it can be the end of thoughtless evaluation tests, grades and abusive certificates. Indian Educational institutions, schools, colleges will become 257 Benefits of e-Learning 1. Cost effective:e-Learning is more cost effective than traditional learning because less time and money is spent traveling. Since e-Learning can be done in any geographic location and there are no travel expenses, this type of learning is much less costly than doing learning at a traditional institute. 2. Flexibility: Flexibility is a major benefit of eLearning. e-Learning has the advantage of taking class anytime anywhere. Education is available when and where it is needed. eLearning can be done at the office, at home, on the road, 24 hours a day, and seven days a week. 3. PersonalizedLearning: e-Learning encourages students to peruse through information by using hyperlinks and sites on the worldwide Web. Learners are able to find information relevant to their personal situations and interest. e-Learning allows selection of learning materials that meet their level of knowledge, interest and what they need to know to perform more effectively in an activity. 4. Develops knowledge: E-Learning encourages students to take personal responsibility for their own learning. When learners succeed, it builds self-knowledge and self confidence. Learner surveys consistently suggest that four benefits are seen as the critical deliverables when designing online learning as compared with other forms of technology based learning. These are summarized in Table 1.1. TABLE 1.1 TOP FOUR ONLINE LEARNING BENEFITS COMPARED TO OTHER LEARNING TECHNOLOGIES Online learning benefits Computer /CD ROM Electronic model Teleconferen ce Televisio n Broad cast Video/ Television/ radio Learner control Learner control of rate but not content Good learning retention Reduced learner control Reduced learner control Reduced learner control Accessible learner has Internet access Reliably accessible hardware dependent regular delivery require high band width regular delivery requires high band width regular delivery friendly with existing network regular delivery friendly with existing network Available on demand Available on demand Just-intime learning ease of use is time reliant ease of use is time reliant ease of use is time reliant Adapted learning Limited Customization modified to individual group context Limited Customization Limited Customization Limited Customization II. CONCLUSION e-Learning has great potential in India given the huge population base and the rapid growth of the economy. However, it is important for an instructor to communicate how existing practices integrate with a new concept. Preparing learners to learn online is perhaps the greatest skill that we can offer. e-Learning provides a foundation for a process to continue to review and improve our (Indian) learning environment by the full engagement of the community in an ongoing effort to examine the issues, explore the emerging technologies, and determine the priorities. e-Learning recommendations and strategies will generate a constructive, responsive environment where instructors will receive the support they need to use e-Learning. Students will also participate in learning environments that prepare them not only for success as lifelong learners, but also to becomeleaders who dare to discover. Also, with the help of government programs we can bring a revolution in the field of knowledge dispersion andbring awareness in less developed countries so that people living there can lead a better life. 258 [7] Karrer, T (2007) Understanding e-Learning 2.0. Learning circuit [8] Hebert, D. G. (2007). "Five Challenges and Solutions in Online Music Teacher Education".Research and Issues in Music Education 5 (1). REFERENCES [1] Dunlap, J. C., &Lowenthal, P. R. (2009). Horton hears a tweet. EDUCAUSE Quarterly, 32(4). Retrieved [2] Ambient Insight Research (2009) US Self-paced eLearning Market Monroe WA: Ambient Insight Research [3] Redecker, Christine (2009). "Review of Learning 2.0 Practices: Study on the Impact of Web 2.0 Innovations on Education and Training in Europe". JRC Scientific and technical report. (EUR 23664 EN – 2009) [4] Allen, I. E. and Seaman, J. (2008) Staying the Course: Online Education in the United States, 2008 Needham MA: Sloan Consortium [9] Karrer, T (2006) What Learningtech.blogspot.com is e-Learning 2.0? E- [10] Bates, A. (2005) Technology, e-Learning and Distance Education London: Routledge [16] Hiltz, S. (1990) ‘Evaluating the Virtual Classroom’, in Harasim, L. (ed.) Online Education: Perspectives on a New Environment New York: Praeger, pp. 133–169 [17] Harasim, L., Hiltz, S., Teles, L. and Turoff, M. (1995) Learning Networks: A Field Guide to Teaching and Learning Online Cambridge, MA: MIT Press. [18] fromhttp://www.educause.edu/EDUCAUSE+Quarterly/ EDUCAUSEQuarterlyMagazineVolum/HortonHearsaTweet/ 192955 [19] Crane, Beverley E. "Using Web 2.0 Tools in the k-12 Classroom" Neal-Shuman Publishers Inc., 2009, p.3 [20] Smith, B., Reed P & Jones C (2008) ‘Mode Neutral’ pedagogy. European Journal of Open, Distance and ELearning." [5] Karrer, T (2008) Corporate Long Tail Learning and Attention Crisis E-Learningtech.blogspot.com [6] Seely Brown, John; Adler, Richard P. (2008). "Minds on Fire:Open Education, the Long Tail, and Learning 2.0". Educause review (January/February 2008):pp 16–32. Websites: [1] [11] Nagy, A. (2005). The Impact of E-Learning, in: Bruck, P.A.; Buchholz, A.; Karssen, Z.; Zerfass, A. (Eds). EContent: Technologies and Perspectives for the European Market. Berlin: Springer-Verlag, pp. 79–96 [12] Tavangarian, D., Leypold, M., Nölting, K; Röser M.,(2004). Is e-Learning the Solution for Individual Learning? Journal of e-Learning, 2004. [13] Allen, I.E. and Seaman, J. (2003) Sizing the Opportunity: The Quality and Extent of Online Education in the United States, 2002 EC (2000). Communication from the Commission: E-Learning – Designing "Tejas at Niit" tomorrow’s education. Brussels: European Commission [14] Graziadei, W. D, Sharon Gallagher, Ronald N. Brown, Joseph Sasiadek Building Asynchronous and Synchronous Teaching-Learning Environments: Exploring a Course/Classroom Management System Solution. 24/10/11 [15] Graziadei, W. D., et al., 1997. Building Asynchronous and Synchronous Teaching-Learning Environments: Exploring a Course/Classroom Management System Solution [21]http://elearnindia.blogspot.com/2011/05/finally-eLearning-begins-in-india-with.html dated20/10/11 [2] [22]http://en.wikipedia.org/wiki/E-Learning dated 22/10/11 [3] [23] http://www.hefce.ac.uk/pubs/hefce/2005/05_12/). [4] [24]http://people.howstuffworks.com/e-Learning1.htm dated 23/10/11 [5] [25]http://www.prep4civils.com/blog/dailyessay/468/e-learning-in-india-the-challenges/dated 24/10/11 [6] [26]http://www.purpleframetech.com/pdf/White_Pape r_on_Enhancing_the_Education_System_in_India.pdf /dated 24/10/11 [7] [27]http://www.shef.ac.uk/nlc2004/Proceedings/Indivi dual_Papers/Allan.htm). 259 260 Analysis of e-Learning Attributes in Distance Education Jayshree Jain Research Scholar, Pacific University, Udaipur email:jayshreejain1971@gmail.com,iice_udaipur@yahoo.com Prof. S. K. Sharma Director, Pacific Institute of Engineering, Udaipur email:sharmasatyendra_03@rediffmail.com Abstract-Distance education is one of the methods for educating executives & adult learners. In the is competitive environment & flexibility the importance of distance education has increased. The quality assessment factors are now one of the most important aspects in evaluating the distance education. The quality assessment of distance education is a continuous ongoing process as due to changing and advancing technologies. The paper, therefore addresses, the factors important for quality assessment of distance education. The study is an exploratory research in which sample size of 240 respondents is taken from Udaipur (Rajasthan) district. The questions related various aspects such as use of technology, content of course material, class atmosphere, class room sessions, interaction between student & instructor, assignments, tests, facility of library, infrastructure and attitude of students are taken into consideration. These variables of interest are reduced by applying data reduction technique factor analysis a statistical tool. The paper highlights five factors obtained from factor analysis, which are highly contributing in quality assessment they are knowledge level of instructor, students performance, administrative efforts, participation and interaction of students & availability of resources. Keywords: Distance Education, Quality Assessment, Factors, Knowledge of Instructor, Students Performance, Availability of Resources, Administrative Efforts. I. INTRODUCTION In order to determine quality factors of distance education, one must be clear with the definition of distance education. The term distance education “encompasses a commitment to open opportunity and levels inequalities, a pedagogy that redirects some of the control and authority that conventionally lies with teachers toward the learners, a set of instructional design principles and methods of facilitating interaction, special leadership and managerial practices, a rethinking of educational policy, and a way of organizing resources that changes the balance of system” [1]. A. Quality in Distance Education In today’s changing global environment Assurance and sustenance of quality in education is a complex phenomenon. Different educationists have perceived quality education in different ways. Judgment about quality differs according to whose views are sought [2]. Indian complex socio-economic system accesses the impacts of quality [3]. This quality of education means quality of teachers, quality of learners, quality of courses, quality of planning and management, quality of infrastructure/resources and quality of teaching and evaluation methods. In terms of the system approach the quality of input and process will shape the quality of outputs that the graduates of education system. 261 Therefore, the quality of distance education is not a one-time affair. It is a continuous process involving sustained efforts. B. Assess Quality in Distance Education The most difficult task in quality assessment is to find the quality factors or indicators. There are various tools used or recommended for quality assessment. According to Stewart, Hong, and Strudler they constructed an instrument that “allows instructors to conduct a comprehensive evaluation of the quality of Web-based courses”. One of the limitations to the instrument construction was the inability to distance learning, however, few efforts have been made to conceptualize and ground the distance education process theoretically, particularly in terms of offering a quality educational product. The current investigation provides a holistic model with five primary factors that affect the overall ecology of a distance learning experience. Included in the model are considerations for course delivery, instruction quality, student participation and involvement, course and program administration, and the culture of teaching and learning [5]. II. METHODOLOGY locate a previous instrument to assess construct validity; however, theresearchers established a panel of experts to review the content of the instrument in order to ensurecontent validity. The instrument was pilot tested, reliability coefficient scores were calculated (Cronbach’s alpha), and a factor analysis was utilized to determine the structure of the data. There was no mention of procedures used to reduce cultural bias [4]. Distance education programs are playing an increasingly important role in educational programs throughout the world. Despite the rapid growth of questionnaire in the usable form was 240 (82%). So the sample size of the study was 240. The respondents under study belong to different demographic groups like sex, education level, income level etc. The questions related to factors for quality assessment of distance education are framed in a five pointer scale in which the value 0 stands for no impact, 1 stands for very low, 2 stands for low, 3 stands for medium, 4 stands for high & 5 stands for very high. The responses received on question pertaining to opinion towards students attitude toward learning process, indicates that 41% of students have given this factor high consideration and 20% have given this factor very high consideration, the total score gained by this factor is 976. The present study is an exploratory research design where we have collected primary data using structured pre-tested questionnaire. This study was conducted in Udaipur district. Similarly the responses received on questions pertaining to class room sessions, students achievements, use of technology, qualification of faculty & location have total score are shown in the Table 1. The population of the study comprises of all the students of Udaipur (Rajasthan) district enrolled in distance education. For the selection of respondents simple random sampling technique was adopted. For data collection, questions were mailed electronically. The total number of respondents to whom questionnaire was sent was two hundred ninety. The responses received were 247 (85%) and the Factor analysis is a method for identifying whether a number of variables of interest Y1, Y2… Yn, such as course material, class room session, use of technology as on, are linearly related to a smaller number of unobservable factors F1, F2… Fk .The total numbers of variables in the present study were 13.The variables taken under consideration were as shown in Table1. 262 TABLE 1 LIST OF VARIABLES USED IN FACTOR ANALYSIS Total Score Total % of Variance Class Room Session 875 19.017 976 12.913 683 12.262 4 Attitude Class Room Atmosphere Infrastructure 877 9.096 5 Use of Technology 866 8.572 6 Students Placement 679 7.117 7 Library 517 6.888 8 Course Material 680 6.280 9 Assignment Testing Ability of Faculty Location 587 5.628 940 5.272 912 3.753 Interaction Qualification of faculty 557 2.850 934 0.353 S.N o. List of Variables 1 2 3 10 11 12 13 A. Preliminary Analysis as other half contain the one-tailed significance of these coefficients. There is no singularity of data is found as the significance values & correlation coefficient values are in accordance (significance values < 0.05 & correlation coefficient values < 0.9).The determinants value is 2.454E-02 which is greater than the necessary value of 0.00001. The Kaiser-Meyer-Olkin measure of sampling adequacy the statistical values lies between 0 to 1.The data value is 0.502 in the study which lies between 0.5 to 0.7 i.e. mediocre range. Bartlett’s Measure tests null hypothesis that the original correlation matrix is an identity matrix. A significant test tells us that R-matrix is not an identity matrix concluding that there is some relationship between the variables in the factor analysis. In the correlation matrix the upper half of the matrix contains the person correlation coefficient between all pairs of variables where All preliminary analyses prevails that factor analysis is appropriate for the present study. 263 TABLE 2 ROTATED COMPONENT MATRIX Component Variables A. Knowledge of Instructor/Faculty 1 2 Qualification of Faculty .945 Testing Ability of Faculty .945 Use of Technology .523 .460 Students Placement .765 Class Room Session .680 3 4 5 Is one of the most important factor which emphasis mainly on the qualification, testing ability & B. Interpretation Infrastructure .810 Class Room Atmosphere .772 Assignment .704 Interaction -.674 Attitude Factor analysis reduces the thirteen variables into five important factors which are important for quality assessment of distance education. The factor produced by the analysis represents some common themes therefore the variable that load highly on factor one (F1) seem to all related to knowledge of faculty member, factor two (F2) seems to relate to all the aspects related to performance of students. In factor three (F3) all the variables are related to common theme of administrative efforts, factor four (F4) is related to participation and interaction of students and last factor, five the variables are related to a common theme availability of resources. .502 Course Material -.646 Location Library .615 -.430 .454 III. CONCLUSION From prior research, it is found that there are five factors which are important for quality assessment of distance education. These factors are: Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. A Rotation converged in 8 iterations. The principal component method is used for factor analysis, the component matrix shown above extracts five components or factors which important to assess the quality of distance education. technical knowledge of the instructor. Instructor responsibility has been described as vital to distance learning program success, and it entails both curriculum design and delivery. Faculty involved in teaching through various distance learning technologies have the responsibility to 264 design instructional programs that involve learners at delivery sites in class dialogue, where possible, and in the establishment of course goals and objectives[6]. B. Student Performance The performance of student depends upon ability to use technology, achievements including placements & learning ability in class room sessions. C. Administrative Efforts This factor includes infrastructure, facility of library & class room atmosphere. It refers to providing students with access to library with relevant course material, providing computer lab with internet facility and all the supporting services necessary for effective distance learning. location of the campus. Course material includes many aspects such as the mechanism adopted for delivery of course material, planning of course material which covers the whole syllabus. Use of e-books is grooving so there is a need of online library management system. REFERENCE [1] Moore, M.G & Anderson, W.G. (Eds.) (2003). Handbook of distance education. Mahwah, New Jersey: Lawrence Erlbaum Associates Pp. 67-69. [2] Robinson, B. (1992) Applying Quality Standards in Open and Distance Learning. Paper presented at Quality Standards & Research in European Distance Education Conference, University of Umea, Sweden, March 5-6. [3] Premji, A. (2003) Wipro Applying Thought in Schools. Jawaharlal Nehru Memorial Lecture. http://www.wiproapplyingthoughtsschools.com/?q=node/33 dated 14 Jan 2011. D. Participation and Interaction of Students The interaction between the student & faculty decides how interactive the class room session is. This factor also includes attitude of students and process & involvement of students while doing assignment given by the faculty members. The involvement of participants in the learning process is an inherent component of both adult learning theory and the involvement in learning concept for undergraduate education. [4] Stewart, I., Hong, E, &Strudler, N (2004). Development and validation of an instrument for student evaluation of the quality of web-based instruction. The American Journal of Distance Education, 18(3), Pp. 131-150. [5] Miller,M.T (1996),.The Journal of Distance Education, A Holistic Model for Primary Factors in the Ecology of Distance Education Course Offerings,Michael T. Miller and Dann E. Husmann,Published at AU Press,Athabasaca,University, Vol 11, No 1. E. Availability of Resources The factor mainly focuses on the approachability of the resources such as course material delivery, facility of library in campus & [6] Miller, M. T., &Husmann, D. E. (1994). Strategies for improving instructional delivery in distance education programs. MPAEA Journal of Adult Education, Pp. 23-29. 265 266