MIS 518
Advanced Operations Management
INSTRUCTOR:
Aslı Sencer
COURSE SCHEDULE:
Spring 2013
Wednesday 10:00-13:00 (HKB108)
URL Address for the course material:
http://www.mis.boun.edu.tr/sencer/mis518 (announcements and ppt. slides)
http://www.prenhall.com/heizer (ppt. slides, cases, videos, tests, etc.)
COURSE DESCRIPTION: The aim of operations management is to accomplish the mission
of a service or manufacturing organization by using the resources in the most efficient and
effective ways. This course is devoted to discuss the basic issues involved in design and
development of products and services while emphasizing the coordination of resources to
improve cost, quality and customer service. Along with the computer revolution, i.e., pc’s,
internet service providers, www, information systems and software that runs on information
systems, traditional OM concepts has passed over an adaptation period. In this course the
emphasis will be on ERP systems and supply chain management with an MIS perspective.
DESIGN CONTENT: This course is designed as a graduate course in management
information systems. There will be a midterm and a final exam. There will be several case
studies which can be prepared by groups of two students. Students will be asked to prepare a
report for a case or articles and present it in 20 minutes in class.
Attendance and Participation:
The commitment of the students to the lectures is essentially required since the OM concepts
are best understood by giving examples, stating different ideas and attending class discussions.
Students are expected to come prepared, ask questions and comment on the issues. Extra work
of the students will be credited.
Evaluation
Midterm exam
Final exam
Case presentation
Participation and attend.
35%
35%
20%
10%
PREREQUISITE: This course primarily makes use of optimization techniques; therefore a
good command of operations research is an asset.
TEXTBOOK:
Heizer, J, Render, B., “Operations Management”, 10th edition, Prentice Hall, 2011.
References:
Hanna, M., Newman, W. R., “Integrated Operations Management”, Prentice-Hall, 2001.
Slack, N., Chambers, S., Johnston, R., “Operations Management”, 4th edition, Prentice-Hall,
2004.
Chopra S. and Meindl. P., Supply Chain Management: Strategy, Planning, and Operations, 2nd
Edition, Pearson Prentice Hall, 2004.
1
COURSE OUTLINE
Weeks
Title
1
2
Introduction to Operations Management (Heizer, Render, Chp.1)
3
Forecasting Demand (Heizer, Render, Chp. 4)
4
Forecasting Demand (Heizer, Render, Chp. 4)
5
Managing the Supply Chain (Heizer, Render, Chp. 11)
6
Managing Inventory (Heizer, Render, Chp.12)
7
Managing Inventory (Heizer, Render, Chp.12)
8
Aggregate Scheduling (Heizer, Render, Chp. 13)
9
MIDTERM (April 17)
10
Spring Break! There will be no lectures on April 24 !
11
May 1! No lectures
12
Material Requirements Planning and ERP (Heizer, Render, Chp. 14)
13
Case Presentations
14
May 22! No lectures
The Global Environment and Operations Strategy (Heizer, Render, Chp. 2)
Cases/Topics to be prepared by selected students:
 Service productivity measures/evaluation techniques/ measurement challenges: Case of
software industry
 Outsourcing: Cases of IS outsourcing
 Operations management of firms in information sector and software industry
 Factors affecting the success of ERP projects
2