click here to - Straight Talk | with Gerry Fernandez

15 Titles to Help Build

Your Cultural Intelligence

(Part 1)

In helping build Cultural Intelligence over our 18-year existence to-date, we have pored over hundreds of books on the subject.

We are sharing what we believe are the most relevant ones in a series of slides.

Here’s the first.

Enjoy!

#culturalintelligence #multicultural

Questions? Comments? Email info@mfha.net

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

A Peacock in the Land of Penguins echoes the dilemma facing businesses across the country -- how to manage the increasing diversity of the workforce and how to capture the talent, creativity, energy, and commitment of all employees. Written in a charming, engaging style, the book is a fable about a peacock who struggles to be itself while surrounded by penguins. Can these seemingly opposite birds work productively together?

This new, expanded edition of the international bestseller will help managers understand and maximize the potential of their workforce.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

In one of the first in-depth studies to focus on minorities who have made it to the top, Breaking Through examines the crucial connection between corporate culture and the advancement of people of color. American companies may tout their equal opportunity initiatives, but with 95% of all executive-level positions in the United States held by white males, most of these programs clearly fall far short of their goals when it comes to diversifying upper management. Yet, even in the face of such overwhelming odds, some minority executives do break through to the highest leadership ranks.

What can we learn from these success stories? The often surprising conclusions drawn by authors Thomas and

Gabarro represent important milestones both for the study of organizational practice and for minorities planning their own course of professional achievement. Here are the determining factors—both individual and organizational— that correspond to the advancement of minority executives to the highest levels.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

Diversity: Leaders Not Labels studies diversity as no one has before, exploring different cultures and their histories to help you understand that everyone has had challenges and that the transformation process is the same for each of us. Hard work, sacrifice, talent, and self-motivation are the tools you need for the future. By showcasing individuals who have successfully transcended labels to become leaders, Graham helps readers begin to move from their history to carving their own individual pathways to success, based on authenticity as well as the talents and skill they bring to the workforce.

"What is most important is breaking through labels and understanding who you are," says

Graham.

"Realize that everyone brings uniqueness, talents, and skills that add value to our experiences, work environments, businesses, and communities. When you operate from this perspective, you will emerge in the 21st century as a true leader to yourself, to others, and to society."

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

Cracking the Corporate Code.

Over the last few decades, advances by African-Americans in the business world have been both impressive and welldocumented. But even a cursory glance at the statistics -not to mention a look around most corporations -- reveals that, despite much progress, minority executives are still relatively few and far between. Whether in the form of insensitivity, change-averse corporate cultures, socioeconomic factors, or outright racism, African-Americans still face very real obstacles along the path to professional success.

To many, these obstacles have seemed insurmountable, and their careers have foundered. But to thousands of others, these challenges have been an invitation to excel, and their accomplishments have been worthy of both praise and emulation. Cracking the

Corporate Code delves deeply into the lives and careers of

32 such notable professionals. These are not the men and women usually cited: the high-profile government officials, the legendary civil rights pioneers, or the megastar athletes who have leveraged their on-field success into positions of leadership.

© 2014-20145, MFHA

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A no-nonsense guide for minorities in business who want to make it to senior management

In recent decades, corporate America has gotten better at recruiting minority talent. But despite their education and hard work, too many African Americans, Latinos, and Asian

Americans still find unique obstacles on the path to senior management. And there are too few minority mentors available to help them understand and overcome these challenges.

Keith R. Wyche, a division president at a Fortune 500 company, is the perfect mentor for ambitious minority businesspeople at all levels. His book is filled with thoughtprovoking insights and practical advice based on his own experiences and those of the many people he has counseled.

Good Is Not Enough also includes anecdotes from prominent

CEOs such as Ken Chenault of American Express, Richard

Parsons of Time Warner, and Alwyn Lewis of Kmart.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

What's Black About It? presents historical, psychological and cultural influences that delve far deeper into the Black experience than the demographics which are at the heart of other ethnic marketing books and market research reports. Now you will be able to break through stereotypes to better understand and relate to African-American consumers.

What's Black About It?, written by two veteran researchers focuses on African-American consumers and engages you with frank talk, pop-culture sidebars, and case studies. Included is an extensive listing of experts, advertising agencies, PR companies, and media that specialize in the African-American market as well as a listing of important websites for African-

Americans.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

Voices of Diversity: Stories, Activities, and Resources for the Multicultural

Classroom offers 20 engaging, firstperson narratives about school experiences by students, teachers, and parents. They focus on race and ethnicity, learning styles, socioeconomic status, sexual orientation, religious beliefs, linguistic diversity, gender and gender roles, learning abilities and special needs, and physical abilities.

Questions, projects, and activities help teachers synthesize these issues in ways meaningful to their own classroom practice

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

Breaking the Bamboo Ceiling

The popular media often portrays Asian Americans as highly educated and successful individuals—the

"Model Minority."

As the ethnic minority with the largest percentage of college graduates, many Asian Americans do enter the professional workforce. However, many of them seem to stall in their careers and never make it to the corner offices.

Leading executive coach Jane Hyun explores how traditional Asian values can be at odds with Western corporate culture. By using anecdotes, case studies, and exercises, Hyun offers practical solutions for resolving misunderstandings and overcoming challenges in an increasingly multicultural workplace.

This timely book explains how companies will benefit from discovering and supporting the talents of their

Asian employees and shows Asians how to leverage their strengths to break through the bamboo ceiling.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

Latino Talent

In the United States, the Latino community has a significant influence on society, as well as the workforce. Companies must gain a better understanding of Latinos and their culture, since this demographic group is an important customer segment, as well as a source of talent. In Latino Talent, Robert Rodriguez explores the workplace from a Latino viewpoint. His research and analysis provides companies with the foundation for building bridges of understanding with Latino employees. By focusing on the experience of Latinos in the workplace, employers can enhance their employment brands and develop environments where employees feel appreciated and accepted.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

YELLOW: Race in America Beyond Black and White

Writing in the tradition of W. E. B. Du Bois, Cornel West, and others who confronted the "color line" of the twentieth century, journalist, scholar, and activist Frank

H. Wu offers a unique perspective on how changing ideas of racial identity will affect race relations in the twenty-first century. Wu examines affirmative action, globalization, immigration, and other controversial contemporary issues through the lens of the Asian-

American experience. Mixing personal anecdotes, legal cases, and journalistic reporting, Wu confronts damaging Asian-American stereotypes such as "the model minority" and "the perpetual foreigner." By offering new ways of thinking about race in American society, Wu's work dares us to make good on our great democratic experiment.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

The Real Pepsi Challenge

In America's long march toward racial equality, small acts of courage by men and women whose names we don't recall have contributed mightily to our nation's struggle to achieve its own ideals. This moving book details the story of one such little-noted chapter.

In the late 1940s and early 1950s, as

Jackie Robinson changed the face of baseball, a group of African-American businessmen -- twelve at its peak -changed the face of American business by being among the first black Americans to work at professional jobs in Corporate

America and to target black consumers as a distinct market.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

Voices of Diversity

The ideal of a harmonious and diverse workplace has been given much lip service, but the daily realities of working with people who are not like you have proven to be difficult. Featuring ""voices"" (actual comments from members of diverse groups), this book reveals how individuals feel about their treatment and their relationships on the job. By listening to the ""voices,"" readers will learn to understand what it means to be

""the other"" and so improve communication, morale, and productivity.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

Success Runs in Our Race

A bestselling book that has helped tens of thousands of people learn how to network effectively, Success Runs in Our Race is more important than ever in this fluctuating economy.

With scores of anecdotes taken from interviews with successful African Americans -- from Keith

Clinkscales, founder and former CEO of

Vanguarde Media, to Oprah Winfrey -- Fraser shows how to network for information, for influence, and for resources. Readers will learn, among other things, how to cultivate valuable listening skills, which conferences blacks are most likely to attend when looking to build their business network, and how to effectively circulate a résumé.

More than a guide for personal achievement, this is an information-packed bible of networking that also seeks to inspire a social movement and a rebirth of the "Underground Railroad," in which successful African Americans share the lessons of self-determination and empowerment with those still struggling to scale the ladder of success.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

The Business Case for Diversity

All new research, statistics, examples and information! The Essential Reference Book for

Diversity Leaders You know that work place and marketplace diversity are the marks of a well-managed company. Now, The Business

Case for Diversity, Fifth Edition, illustrates exactly how creating an inclusive culture benefits the bottom line. A must-read for diversity leaders, this book is completely rewritten, reformatted, and includes: *All new content, including the latest diversity research, statistics and studies. *Insight into harnessing the buying power of emerging markets.

*Advice and examples from the DiversityInc

Top50 Companies for Diversity *Evidence of how diversity increases retention, decreases costs, and improves profits *Each chapter delivers the information you need about the four cornerstones of successful diversity programs: CEO commitment, human capita, corporate communications, and supplier diversity. You'll learn how to measure your company's efforts and benefit from a more inclusive corporate culture

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

What if I Say the Wrong Thing? 25 Habits for Culturally Effective People

In this compelling new tip book you'll find innovative and surprising ways to keep your personal diversity journey moving and the diversity commitment of your organization. Written to make this information bite-size and accessible, you'll find quick answers to typical What should I do? questions, like: What if I say the wrong thing, what should I do? What if I am work and someone makes a sexist joke, what should I say? Purchase copies for everyone at your organization to make sure everyone knows the culturally effective way to approach diversity situations. With this book they can be prepared and practiced at moving diversity forward!

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net

About MFHA

MFHA is an educational nonprofit that helps members build their Cultural Intelligence to deliver better business results, providing multicultural solutions that help raise the topline, improve the bottom-line and build authentic brand value for our member companies.

Our solutions focus on four constituencies: Workforce, Customers, Communities, and Suppliers. We call this "The Dinner Table of Opportunity".

If you would like to learn more, please email

gerry.fernandez@mfha.net

or call 401-461-6342

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Educate. Advocate. Connect.

© 2014-20145, MFHA

All Rights Reserved. www.mfha.net