Training Tamer Career Portfolio Example

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Training Tamer
Helping People
Learn & Soar
Dream
Career Portfolio Example
Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 1
Table of Contents
Career Summary & Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Philosophy/Mission Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accomplishments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Skills, Abilities & Marketable Qualities . . . . . . . . . . . . . . . . . . . . . . . . . . .
Work Samples
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Instructional Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Soft Skills
Communication/Interpersonal Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Testimonials, Evaluations & Letters of Recommendation . . . . . . . . . . . . .
Awards & Honors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conferences & Workshops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transcripts, Degrees, Licenses & Certifications . . . . . . . . . . . . . . . . . . . . .
Professional Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Military Records, Awards & Badges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Volunteering/Community Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 2
Career Summary & Goals
Over the course of my career, I have been a trainer, instructional designer, and training
manager/director. My strength is in creating highly interactive, media rich classroom and
eLearning courses that use questions, role-plays, scenarios, simulations, case studies, and practice
exercises to facilitate teaching and learning. I also have a talent for making complex subjects easy
to understand and fun to learn. I have a real passion for teaching and learning and I give people
the ongoing coaching and support they need to be successful.
As a manager and director, I have led several winning training organizations, including the highly
successful training department for the Business Intelligence Division of Platinum Technology.
Our training department was noted for having the best training, marketing, and sales of all six
divisions in the company. The reason for my success has been in fostering a team oriented work
environment where everyone helped and coached one another and people were acknowledged for
their outstanding efforts, both personally and financially.
At the present time, I am running my own business called Training Tamer LLC. Training Tamer
is committed to providing classroom and e-Learning training to job seekers and employers.. We
help job seekers learn how win an enjoyable, top paying job and kept it and teach HR/hiring
managers how to hire grade A talent and keep them. Our goal is to provide low cost, high quality
training and coaching to our clients and be the number one provider in this arena by 2010.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 3
Professional Philosophy/
Mission Statement
My training philosophy is based on the Socratic method where you teach by asking questions vs.
simply talking or lecturing. This method is more engaging for the student and forces the student
to figure things out for themselves, thus more effectively cementing learning in the student’s mind.
I believe in helping people learn and grow by providing them with equal measures of challenge
and support. The students’ goals and our training provide the challenge and our ongoing
coaching provides the necessary support for them to succeed. Our coaching model helps them set
goals, figure out what’s stopping them if they get stuck, and helps them find a way to get back on
track without feeling they are wrong or have failed.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 4
Resume
Larry LaBelle
29326 Yarrow Drive
Wesley Chapel, FL 33543
Phone: 813-924-8404
BUSINESS PASSION:
Produce and deliver training that makes learning easy, solves problems, improves performance, and
supports the strategic goals of businesses or educational institutions.
SKILLS SUMMARY:
I am a creative and enthusiastic training professional with over 10 years of success in the management,
design, development, delivery, and assessment of innovative training programs for business and
education. I’ve created courses ranging from business applications software to sales & marketing and
employment training. I’ve developed courses in multiple formats including classroom training and
eLearning courses. My strength is in creating highly interactive, media rich training programs that use
questions, role-plays, scenarios, simulations, case studies, and practice exercises to facilitate teaching and
learning. As a trainer at Platinum Technology, I received an average of 4.8 out of 5 on all my student
evaluations and as the Director of Training for the Business Intelligence Division, our training was rated
as the best in the company and sales doubled from $750K to $1.5M in one year. At Applix, I managed
two highly acclaimed user conferences, the first one done in 3 months.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 5
Resume (2)
COMPUTER /SPECIAL SKILLS:


Trainer/Instructor, Course Developer, Instructional Designer, eLearning Specialist (CBT &
WBT),Training Director/Manager, User Conference Manager
MS Windows 98/2000/NT/XP, Unix, MS Office 2000 Professional/XP, MS Project, Adobe
Pagemaker, Adobe PDF, PaintShopPro, RoboDemo/Captivate, Outstart Trainersoft/Softsim (webbased training development tools), Advanced Learning Platform (LMS), HTML, etc.
EMPLOYEMENT HISTORY:
February 2005 to Present & Sept 1999 to May 2003: Consultant/Owner, Training Tamer, LLC,
Wesley Chapel, FL
Served as an independent consultant who developed, sold and taught job hunting and job hiring seminars
to individuals and businesses that also included follow up coaching. Sold and taught a wide range of
professional development courses for DSK Training Innovations, including shared team leadership,
active listening, conflict resolution, and leadership.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 6
Resume (3)
Sept 2004 to January 2005: Instructional Designer, Hudson Highland Group, Tampa, FL
Designed and developed instructor-led training and web-based training courses for PeopleSoft Staffing.
Created a template for both types of training. Delivered interactive web-based training courses through a
Learning Management System. Produced job aids. Position was a short-term contract assignment.
January 2004 to August 2004: Work Readiness Instructor, Tampa Bay Work Force Alliance, Tampa,
FL
Taught employability skills to WTP customers to help them get and keep a job. Taught students how to:
conduct an effective job search, complete a job application, write a winning resume and cover letter, learn
successful job interview techniques, provide quality customer service, work on a team, and manage
conflict. Developed new courses on the entire MS Office Suite that helped customers get better paying
jobs and made staff more productive on the job.
June 2003 to December 2003: Instructional Designer, Specialized Solutions, Inc., Tarpon Springs, FL
Designed and developed computer-based training and web-based training courses for the Customized
Curriculum division of the company. Created training proposals for prospective customers to help the
company win new business. Redesigned the division’s web site and developed brochures to market the
company’s off-the-shelf training courses and custom training development services. Developed an
“Instructional System Design, Project Management, and QA Process Control Standards” manual.
Produced student handbooks and guides (paper-based or e-Books) to accompany e-Learning courses.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 7
Resume (4)
April 2002 to September 2002: Business and Office Technology Instructor, Albuquerque Job Corps,
Albuquerque, NM
Taught English, Business Math, keyboarding skills, Windows, Microsoft Office Suite of Tools (Word,
Excel, PowerPoint, Access, and Outlook), Internet Explorer, office equipment usage, employability
skills, business ethics, workplace safety, and career development skills.
January 2000 to December 2000: Senior Presales SE/Trainer, Viador, Inc., Mountain View, CA
Delivered presales demos, proof-of-concepts, and training for Viador’s E-Portal Suite (Web-Based
Portal & BI Tool) to customers, business partners, and internal staff. Developed new courses (e.g. Basic
OLAP Concepts & Terminology), recommended changes to existing courses, and entered software bugs
and enhancement requests into the company’s portal-based database.
November 1997 to August, 1999: Manager TM1 VAR/OEM Program, Applix, Inc., Westborough,
MA
Managed sales support and training department for TM1 product. Recruited, hired, and trained/coached
new employees and business partners. Maintained content of partner section of company web site.
Managed two highly successful international user conferences.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 8
Resume (5)
July 1997 to October 1997: Desktop Services Training Manager (short term consulting assignment),
Liberty Mutual, Portsmouth, NH
Managed the course development and training for desktop applications programs. Led the rollout of
Microsoft Windows across the entire corporation nationwide (formerly a MacIntosh environment).
August 1991 to May 1997: Platinum Technology Inc., Portsmouth, NH
Director of Training, Business Intelligence Division: Managed the development, marketing, and sales of
the division’s training program, including courses on product training, sales/marketing classes, call
center and new hire training, and certification classes. Built a 14 member training team from scratch
and the department was noted as the best of all six divisions in the company. Developed strategic plans
for the department, created the budget, recruited/hired new staff, set staff performance objective,
conducted annual performance reviews, and handled salary increases. Managed the division’s offerings
at two international user conferences.
Senior Systems Engineer: Provided technical support, demonstrations, proof of concept applications,
and training for all Business Intelligence products. Supported sales by offering special seminars for
prospective customers at regional training centers to address their specific business concerns - resulted
in a faster closing rate and increased revenue. Delivered call center training to our technical support
group. Also trained staff and business partners in Europe, the Far East, and Aruba.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 9
Resume (6)
May 1987 to June 1991:
Portsmouth, NH
Manager of CBT Course Development, Cooper & Associates Inc.,
Managed the design, development, testing, and rollout of all computer-based training (CBT) produced
by the internal staff and external writers. Designed and developed my own CBT courses. Received and
award for developing the Digital Switching course that make this complex topic easy to understand and
learn.
EDUCATION:
Bachelor of Science: Business Data Processing Education (Self-Designed Major)
University of New Hampshire, Durham, NH
Trainer-the-Trainer certification from DSK Training Innovations, Manchester, NH
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 10
Accomplishments
1. Produced award winning computer-based training at Teletutor Inc. We used the Socratic
method to more effectively engage students and help cement learning. We constantly asked
students questions and allowed them to type in any answer they wanted . We then assessed
their answer and gave them feedback. They had three tries on each question before we gave
them the answer but most students got it on the second try. Many students commented that
our courses felt like they were talking to their own personal tutor.
2. Created a 14 member training department for the Business Intelligence Division at Platinum
Technology Inc. that was acknowledged company wide as the best training department in the
company. In our first year, we doubled our training revenue from $750K to $1.5M.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 11
Skills, Abilities &
Marketable Qualities
1. Trainer
a. Excellent facilitation skills
b. Used questions, illustrations, role plays, scenarios, simulations, case studies, and practice
exercises to facilitate learning
c. Well organized in my preparation, presentation, and follow-up
d. Employed Adult Learning Theory in my classes
2. Instructional Designer/Course Developer
a. Developed highly interactive, media rich courses with lots of practice exercises in multiple
formats (instructor-led training, computer-based training, and web-based training).
b. Used instructional design techniques to create a Course Requirement and Instructional Design
document to present a comprehensive model for developing a course and get buy-in from the client.
c. Built a detailed storyboard for every eLearning course, including a complete description of
the user interface and all the functionality in the course (e.g. TOC, Topical Index, Bookmark,
Glossary, Tutor, etc.)
d. Developed instructor-led training manuals with a CD included in the back containing all the
training files. This allowed students to review segments of the course over again back at their office.
e. Created comprehensive training databases to be used in business software application courses.
f. Developed related classroom materials, including classroom setup instructions, class rosters,
course evaluation forms, certificates of completion, etc.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
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Skills, Abilities &
Marketable Qualities (2)
2. Instructional Designer/Course Developer (continued)
g. Created course descriptions for marketing purposes, including the course title, length, format,
brief description, learning objectives, and prerequisites.
h. Developed invaluable job aides for student to use after completing the class.
i. Created adult learning theory guidelines for instructors to use in the classroom.
3. Training Manager/Director
a. Managed a training department of 14 people, including personnel in training sales, instructional design,
course development, training, and administration.
b. Created a comprehensive budget for the training department.
c. Developed annual goals/objectives for the training department.
d. Designed and built state of the art training rooms with PCs, a Printer, comfortable Tables/Chairs,
Whiteboards, Projection System, Network Connectivity, Phone, etc.
e. Submitted a monthly training department report outlining training sales revenue against quota, showing
usage statistics for all trainers, projecting sales for the next month, and highlighting any significant
problems needing attention by upper management.
f. Created job descriptions and hired staff using a team hiring model.
g. Set annual goals and objective for staff (measurable) and conducted annual performance evaluations.
h. Created training catalogs/schedules for the department (paper-based and web-based) that received
recognition for clarity, innovative graphics, and simplicity of layout.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 13
Skills, Abilities &
Marketable Qualities (3)
3. Training Manager/Director (continued)
a. Designed marketing mailers with a bounce back card to create training leads.
b. Developed demo scripts for instructors to use in pre-sales demos and class to demonstrate the salient
features of the software.
c. Established training guidelines that explained how training could be used to help sell the software
and also defined different methods for deploying training to clients.
d. Developed numerous training administration forms, including an On-Site Training Agreement, Training
Source Files License Agreement, Training Price List, etc.
e. Redesigned the Training Website to help make it more informative, user friendly, and more like to
generate training sales.
f. Developed a Partner Newsletter with information designed to help partners sell our software.
4. Coach
a. Provided ongoing coaching to staff to help them be more proficient in their job and maintain
development schedules. Help often took the form of brainstorming, getting them tutoring from a peer,
pointing out resources, or just listening.
b. Coached student in all aspects of job hunting, including resume and cover letter writing, interview
skills, building a career portfolio, and the like.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 14
Skills, Abilities &
Marketable Qualities (4)
5. User Conference Manager
a. Designed two International User Conferences for Applix, Inc. with over 750 participants
at each.
b. Designed the Business Intelligence Track of the Platinum Technology User
Conference, including the course descriptions and special events.
c. Worked with a User Conference Management company to set up a telemarketing
program, develop a registration database, register students, manage payments,
d. Designed a Conference Marketing Brochure (mailed and available on our website) to
entice customers to register for the conference. Included an overview of the conference, the
tracks available and descriptions of the courses in each track, listings of special events, and
conference registration form with instructions on how to register.
e. Created a Pocket Brochure for students to use at the conference. The brochure include
the course #, descriptions, time, and room for each course along with a map of the portion of the
facility where the training rooms were located.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 15
BI Training Department
Goals/Objectives for 1997
Vision/Mission
Produce key technical training courses that help customers rapidly develop solutions to their strategic,
tactical, and operational business problems with BI family of products
Work Samples:
Management
Financial (Revenue)
Under the plan proposed to you by Julia Swanson, Greg Johnson, and myself, the BI Training
Department will no longer have revenue responsibilities
Product (Training Courses)
1. Produce technical training courses for customers for all BI products within 3 weeks of product
release which help accelerate the rollout of BI products
 PRF can only be supported if we regain control of PRF course development from Platinum
Education
2. Provide Rollout Training for each product release within one week of GA
 Include both technical and sales/marketing training
 BI Training develop and deliver technical portion of training
 Marketing develop and deliver the sales/marketing portion of training
 Provide advance notice to all Platinum Staff (domestic and international) and Partners within 4-6
weeks of the training
3. Produce technical, trainer, and inside sales certification programs to certify Platinum staff (domestic
and international) and Partners to support and sell BI products
 Technical and trainer certification contingent upon Larry Barbetta supporting these programs and
providing the staff to implement it (see staffing below)
4. Produce end user training courses for the applications developed by Fred Rook’s division
 Contingent upon Larry Barbetta supporting our doing this for Fred’s group
 Fred has already agreed to fund the positions necessary to develop this training
5. Produce semi-annual (mailed in December and June) BI Training Catalog used to advertise the BI
Training Offerings to customers and include this information in the appropriate BI Training Notes
databases, the Platinum Web Site, On-Line Help for BI products (as new releases occur), and
annual the Platinum Education catalog.
6. Provide support for the annual user conference by brainstorming conference themes
developing/delivering special sessions related to BI to support those themes, and delivering
standard BI customer course
7. Maintain pricing sheets for all BI technical training, including standard and discount pricing for
public/on-site classes, training manual purchases, training source code licenses, and training
manual reproduction licenses
Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
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Work Samples:
Management (2)
Business Intelligence
Training Catalog:
Cover Page
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Date: 3/22/2016
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Work Samples:
Management (3)
Business Intelligence
Training Catalog:
Course Page
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Date: 3/22/2016
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Work Samples:
Instructional Design
The Training Transformation Specialist
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Instructional Systems Design,
Project Management, and Development &
QA Process Control Standards Guide
Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
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Page: 19
Work Samples:
Instructional
Design (2)
Web-Based
Training Course
Click Here to Run Program!
Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
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Page: 20
Work Samples: Training
Larry LaBelle
Introducing the Course:
How to Win an Enjoyable,
Top Paying Job & Keep It
CLICK ON VIDEO TO
PLAY!
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 21
Communications/Interpersonal Skills
1. What was the most difficult problem you have ever faced? How did you handle it?
What did you learn from it? How would you do it differently next time.
I had an instructional designer named Vicky on my staff that blew up at me in my office in
front of another staff member. I found myself getting defensive and thinking of responding
in kind but instead, I suggested we all go out to lunch and cool off. When we returned, I
talked it over with her and found out she had misinterpreted something I said in a staff
meeting a month earlier and had gotten progressively angrier ever since. We straightened
things out and agreed to check things out with each other immediately if this kind of thing
ever happened again. As a result, she became my best allie, offered constructive ideas and
coaching to me and others, and became my best producer. She is still a friend today.
Soft Skills:
Communication/
Interpersonal Skills
2. Describe a situation where you had to deal with a difficult or irate customer. How did
you handle it? What did you learn from it? How would you do it differently next time.
I had a customer who had just bought our software package and wanted training related to a
feature he had seen demonstrated by our pre-sales staff. This feature was not actually part of
the product but rather a demo showing what could be done with the software. The demo had
not been fully tested and had lots of bugs but we developed training for it anyway since it
had been demoed this customer and many others. This particular customer had found a lot of
the bugs during the training and demanded his money back on both the product and training.
I felt he had a valid issue and agreed to give him back his money to ensure good will. He
was pleased with my honesty and willingness to refund his money. He decided to keep the
product and later recommended both the product and our training to others potential
customers.
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3. Describe a difficult problem you had with a co-worker or manager. How did you handle
it? What did you learn from it? How would you do it differently next time.
A new VP took over in our division of the company and appeared to have little respect for
any nut her managers, including me. Within a month, all the other managers except the one
she favored resigned but I stayed on. After six more months of being left out, having
meetings cancelled at the last minute, etc., I finally realized that things weren't going to
change and found another job. If this were to happen again, I would confront my VP sooner
and if there were no resolution, then I would leave immediately.
Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
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Page: 22
Management Skills
1. Describe a situation where you had to deal with an employee who was not performing
up to standard on the job. How did you handle it? What did you learn from it? How
would you do it differently next time.
I had an employee named Jay who was part of the course development team working on
developing a large course. Jay was having trouble keeping up with the others on the team
and the team was having to pick up his slack to maintain the schedule. I talked to Jay about
the problem and told him he'd have maintain his schedule and offered to coach him daily
on issues that were slowing him down. After 2 weeks, Jay was still behind schedule and I
asked him to work overtime on the nights and weekends to catch up rather than having his
co-workers bail him out again. He then took a phone call from his wife and proceeded to
bad mouth me to her while I was there listening. I ignored his comments and stuck to my
guns. Jay finally conquered the problem and got back on track. I learned to trust my gut
instincts and not back down.
2. What methods do you use to motivate your employees to do their best and ensure
they are retained by the company?
First, I set up a budget that provided $1000 per person for training related to their job so
they could learn and grow. Second, I fostered a real team environment where everyone
supported each other and could get help/coaching at a moment's notice. Third, I made a
point of holding regular quarterly meetings for the staff at our Portsmouth and Houston
sites to get together, discuss and resolve common issues, and get to know one another
better. Fourth, I gave out awards to everyone on the team to acknowledge their individual
contributions. Fifth, I tried to create a relaxed working environment that they all enjoyed.
Sixth, I had an open door policy so anyone could approach me and any time with an issue
or concern. Finally, I encouraged people to work at home when feasible and supported one
person's move from Portsmouth to Virginia as an at home worker.
Soft Skills:
Management
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3. How have you approached upper management with a new idea or project to get their
approval? How did it work out? What did you learn from it? How would you do it
differently next time?
I went to the VP of the Business Intelligence Division in Platinum Technology and asked
him to take the training function out of the Technical Writing group and make it into a
separate Training Department with me as its head. He was reluctant to do this at first so I
suggested that we do a six month trial. He agreed and after three months, the project was so
successful that he made it a permanent deal. This taught me to never take NO as a absolute
but instead to come back with alternatives until one sticks.
Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
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Page: 23
Testimonials:
Comment from Attendee at a Presentation at the Professional Networking Group, Tampa Bay Workforce
Alliance
This is the best material (on interviewing skills) I’ve received in over a year of coming to these networking group
meetings.
Email from Joe Jones (Job Seeker) to Kay Jefferson (leader of the Professional Networking Group, Tampa Bay
Workforce Alliance)
Testimonials,
Evaluations, &
Letters of
Recommendation
Hi Kay,
I thought Mondays Professional networking meeting with Larry LaBelle was the best meeting I've attended since I
started (I guess about 6 weeks ago). He is a good facilitator and always knows the needs of the audience. His
suggestions on developing a professional portfolio were particularly valuable.
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Thanks,
Joe H. Jones
Email from Debbie Council (Job Seeker) to Me
Hi Larry,
I spoke with Pam Jeffries today and wanted to thank you so much for referring me to her. She gave me
some good leads that I will follow-up on and also offered to pass my resume along to HR to see if there is a
fit. She also said this is a good time of year to apply as companies are planning their budgets to hire in Dec
to start in Jan.
Hope you have a good week and thanks again so much for your help!
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Debbi
Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 24
Letter of Recommendation
October 4, 2007
With regard to Larry Labelle:
I have known Larry since 1987, as an employee, a colleague, a neighbor, and a
friend. He is a man of honesty and integrity, willing to take responsibility for his
actions. He is bright, articulate, creative and energetic, seeking the positive
solution to each challenge he faces. I recommend him without hesitation.
Testimonials,
Evaluations, &
Letters of
Recommendation (2)
When my partners and I moved our fledgling CBT company to New Hampshire,
Larry was our second hire. He remained with us until 1990/91 when the recession
finally caught up with us and forced us to lay off our entire staff. By the time the
economy recovered enough to allow us to grow again, Larry was well ensconced in
a new company and we were unable to hire him back.
While with us, he performed the myriad tasks typical of a small company,
including researching technical information, assisting in the design of learning
modules and assessment tools, creating complete interactive, graphically rich CBT
lessons, managing the intricate development schedules of complex projects, and
finally managing and mentoring a group of new developers. During his tenure, he
embraced and mastered a learning philosophy and teaching style that maximizes
learner involvement and educational effectiveness. He accomplished a great deal in
that short period, and based on examples of his work that he shared with me after
his departure, he continued to grow and extend his skills in his subsequent
endeavors. He will be a valuable addition and contributor to your organization.
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Sincerely,
Thomas S. Johnson Jr.
1 Mount View Road
Barrington, NH 03825
Date: 3/22/2016
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Copyright 2003 by Training Tamer Inc.
Page: 25
Awards & Honors

Received the A Switch in Time award from Teletutor Inc. for the simplicity of
presentation and engaging interactivity in the Digital Switching course.
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Received a Cash Bonus from Trinzic Corporation’s President for Going the Extra
Mile to help sales closes deals.
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Received the Vision award from the VP of Business Intelligence at Platinum
Technology Inc. for having a vision for the Training Department and achieving it.
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 26
Conferences & Workshops
Presenter/Manager:
1987 Great Plains User Conference
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Presenter for Forest & Trees Session
1997 Platinum Technology User Conference
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Conference Manager for Business Intelligence Division
1998 and 1999 Applix Inc. User Conferences
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Conference Manager
Attendee:
1985: Dale Carnegie Effective Communication and Human Relations Course
1989: Landmark Form
1999: Train the Trainer Course, DSK Training Innovations, Manchester, NH
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 27
Transcripts, Degrees,
Licenses & Certifications

Bachelor of Science, Self-Designed Major in Business Data Processing Education
University of New Hampshire, Durham, NH
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Train the Trainer Certification, DSK Training Innovations, Manchester, NH
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 28
Professional Development
Member of:

American Society for Training & Development (ASTD)
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Rotary
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
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Military Records,
Awards & Badges
Service/Discharge Status: Honorably Discharged from the U.S. Navy
Service Dates: March 1968 to December 1971
Position: Communications Technician
Rank: CTO5 (E5)
Badges: Vietnam Service Badge
Awards: Received award for providing most accurate message routing files
Security Clearance: Top Secret Crypto
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 30
Volunteering & Community Service
Harmony Church:

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Scraped, repaired, and painted deck around church hall/store
Organized and led a Men’s Group
Held Several Pancake/Waffle Breakfast Fundraisers
Helped organize Halloween Fundraiser and designed/set up/ran haunted house
Job Hunting Seminars/Coaching:

Delivered numerous job hunting seminars and follow up coaching
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Clients
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Professional Networking Group, Tampa Bay Workforce Alliance
ProNet, Lakeland, FL
Topics included:
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Identifying your ideal job
Resume/cover letter writing
Interviewing skills
Building a career portfolio
Effective communications skills
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 31
References
Job References:
Name
Address
Phone
Jeff Wade
5 Thornton Lane, Eliot, ME 03903
207-439-5559 (Home) jwade01@gmail.com
Tom Johnson 1 Mountain View, Barrington, NH 03825
Email
603-868-6335 (Home) tomcat@metrocast.net
Karen Kirby 311 Marina Blvd, San Francisco, CA 94123 415-409-2823 (Home) karenmkirgy@yahoo.com
Personal References:
Name
Address
Phone
Email
Charlie Evans 26 Lamprey Lane, Lee, NH 03824
603-659-1893 (Home) carolevans26@comcast.net
Carol Evans
603-659-1893 (Home) chazzevans@comcast.net
26 Lamprey Lane, Lee, NH 03824
Linda Dutton 32 Pleasant Street, South Berwick,
207-384-1711 (Home) dancelds@verizon.net
ME, 87108
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Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 32
Contact Information
Phone: 813-924-8404
Email: larrylabelle@trainingtamer.com
Website: www.trainingtamer.com
Date: 3/22/2016
Copyright 2003 by Training Tamer Inc.
Page: 33
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