Curriculum Vitae /CV Name: Birth: Country: Driving license: Phone: e-mail: Anna Johansson 1977 Sweden Yes (B) +46 73 345 43 58 ajpanter@hotmail.com Employers Employers Place Started Ended Title/Function IFS Stockholm 20120806 - Web & Intranet Manager ITT Water & Wastewater / Xylem Stockholm 20070827 20120720 Web Strategy Manager Vattenfall Business Services Nordic Stockholm 20031215 20070824- Project Leader, Web editor, Communicator Vattenfall Support AB Stockholm 20030701 20031215 VD Assistant Vattenfall Support AB Ringhals 20010611 20030630 Document Service Vattenfall Support AB Ringhals 20000613 20000811 Document Service Vattenfall Support AB Ringhals 19990607 19990813 Document Service Vattenfall AB, Ringhals Ringhals 19980608 19981031 Mail and Copy Chamber Document Service Vattenfall AB, Ringhals Ringhals 19970616 19970718 Switchboard operator Södra Cell AB, Värö Bruk Varberg 19960624 19960823 HR- and Finance Department Södra Cell AB, Värö Bruk Varberg Autumn 1995 Spring 1995 Trainee Vattenfall AB, Ringhals Ringhals 19950626 19950804 Secretary for the Department of Technical development and constructions Academic educations Education Media- and communication science program, 80p Sociology, 35p Media- and communication science program, 43p Started/Ended Autumn 1999 - Spring 2001 Autumn 1997 - Spring 1999 Autumn 1996 - Spring 1997 University in Halmstad Gothenburg Uddevalla Started / Ended Place Autumn 1993 – Spring 1996 Varberg Direction Project Management, step 1 (6 weeks) Started / Ended February - March 2007 University/Place Berghs School, Stockholm To provide information / Journalism,(5 weeks) April - May 2005 Berghs School, Stockholm Communicative competence and oral presentation skills, 3p Autumn 1996 – Autumn 1996 Uddevalla Upper secondary school education Direction Business and Administration program, focusing on business communication Other educations Methodology and methods Kanban User case including Customer Journey Language Swedish English Danish Fluent in spoken and written Swedish Very good Basic skills for speaking, very good in understanding Computer skills Program Microsoft Content Management Server MS Office SiteCore (cms) EPiServer Pardot/Sales Force HTML, ASP (beginner) Adobe Photoshop Microsoft FrontPage SharePoint 2007 SharePoint 2010 SharePoint 2013 Camelonta (cms) Dotify WMS (cms) Dreamweaver Wistia Assignments at IFS, current employer From To Description 2012-08-06 2012-07-20 Web & Intranet Manager The role is to monitor, update and continuously develop the website in Sweden, Norway and Denmark. Continuous identify and implement innovative and creative enhancements to maximize the visitor's time on the sites which for example can be followed up in the conversion/download rate. The goal is to get online leads from prospects, more sales from existing customers but also get spontaneous job applications. I´m also responsible for the structure and content of the Websites. This includes integrating online communication with the overall communication, integrating offline campaigns in online manner. I´m responsible that all websites reflects the IFS brand image consistent with the overall communication strategy, both in terms of content as graphically and include trends in the company's ongoing development dialogue about the digital strategy. Important in my work is also the presence in social media to coordinate different needs for our target industries and HR. Ongoing work with SEM and SEO. Focus for the external website is marketing automation and make the site we have today more “modern” but with a goal to generate leads and make sure that we understand the customer journey. The role as a community- and project manager means that I am responsible for the Intranet on a global level but also responsibility for Scandinavia. Focus 2015 is about switching platform to provide the best possible conditions for the company to communicate between regions so that employees can share experiences and see what happens from the Leadership team to a small project within a region. This will affect everyone and change how they will work in the. At the same time, I´m working with the Partner channel where we also will change the platform from Frontpage to SharePoint 2013. Most of the information will come from Intranet so these two projects go hand in hand. For our websites I am responsible to make sure the business requirements are well taken care off and here I´m heavily involved in both writing and testing requirement. For CMS I mainly work with SiteCore, Frontpage (current Intranet Platform) and SharePoint 2013. Assignments within Xylem, former ITT Water & Wastewater From To Description 2007-08-27 2012-07-20 Web Strategy Manager for Xylem As a web strategy manager I am working strategically to write policies, guidelines but also operating in the online system we have. I’m working with guidelines and policies for Social Media. This has got a higher priority for our Company to make sure we use the tool according to our Company’s policy but most important to make sure we can communicate effective with our customers. Recently we changed platform for our Global Intranet to SharePoint 2010. I was one of the two project leaders and my focus was to get a structure working for the whole company with different cultures and to lead the migration team. To succeed we needed to locate all information split in our global company and migrate it to the new platform but also important for us to meet the requirements from our sales companies for the usability, design and functionality. I coordinate all web projects to see we follow the guidelines and technical requirements we have and have a lot of communications with our sales companies to see if we can share the projects to be more cost-effective. Responsible areas Secure the use of Social media is according to the Company policy but also to secure the needs of social media for both colleagues and customers Development of internet, intranet and extranet as communication channels Lead and allocate the workflow within the support function for our web channels. Ensures efficient publishing processes and work processes in the ongoing content management of the site and in relation to applications and Web solutions that are hosted off site. Advise the settlement and development of website content. Leads the web organization in accordance with the strategic vision for the company The Link between IT and Communications in all web projects Responsibly for Guidelines Project management for web projects Responsible for domain names Assignments within Vattenfall From To Description 2007-05-01 2007-08-24 Production Head of Vattenfall intranet for Scandinavia I coordinate the all of the cases that not was included in the daily management. I investigate what the mission meant, scope, estimate costs, resources and dialogue with the client and any subcontractors. For development projects, I was the contact person that checked the investigations and feasibility studies. I also have contact with technology providers to explore opportunities, costs, resources and coordination. For the mission where no project manager was appointed, I was the contact for the customer and administrative billing. 2007-04-11 - Assistant editor-in-chief for vattenfall.se I coordinated the news flow and all the campaigns that needed to be published for the customer in time. It could be new prices etc. Ensure that the daily work flow and is an aid to the second, Chief Editor, but also to all editors. 2006-07-03 - Managing Director of the Intranet, Insite, and contact person for our Danish colleagues This intranet, Insite, was built in the CMS, Content Builder, for Vattenfall in Denmark. My responsibility was to lead the migration to the new platform, make sure the technical and content requirements were taken care off. I also run training courses in the CMS for new editors. 2006-02-27 2006-07-03 Developed a new Intranet in Denmark The work to develop a new intranet for our Danish colleagues, I was sub-project leader, i.e. the project manager for the editorial part. My responsibility was also to, in cooperation with project manager support, a information architecture designed to support the Danes' needs and wishes. In this project I was responsible for the training of communications officers in Denmark and a few editors in how to edit and work with the CMS tool. 2005-11-01 2006-03-01 New structure and contents of the public website in Denmark: www.vattenfall.dk. My responsibility was to set up a new structure for the website and place of existing content but also newly identified. The project aimed to make the Web more accessible, find the "right" information easily. The aim was also to bring the production in Denmark, how much wind power is, where all the wind farms there, and more. Assignments within Vattenfall From To Description 2004-04-01 - Management for the public website in Sweden: www.vattenfall.se My responsibility and focus was for the business part with the companies. From September 1, 2006 I was also responsible for the Private customers. The role was to coordinate the information, edit existing pages and also with responsibility for structuring new information into existing web environment / system at the wishes of the customer. I made some campaigns for the customer to highlight events within Vattenfall. I was a coordinator and contact person for all the development that was needed to make the website as good as possible for the customers. 2004-09-14 2004-12-31 Created an internal website called “Media module” Media module is an internal website where we displayed all the press information related to Vattenfall or other media sources that Vattenfall participated in. I was responsible for the design, information structure and that the guidelines was followed. 2004-07-01 2004-07-31 Created a website for Vattenfall Training Center, VTC I was correspondent for VTC where I coordinated the information that would be displayed publicly and internally. I was responsible for the information structure and that all the guidelines was followed. 2004-05-01 2004-05-31 Build an internal website for Vattenfall Norden about Diversity I coordinate the work and was the contact person for those who worked with Diversity to make sure their needs was taken care of. This work included to secure technical requirements and guidelines from Communications. 2004-04-01 2004-12-31 Management Leader of Heat Scandinavia and the Heating Plant´s internal sites My role was to be an editor and correspondent for the various component. I coordinated information to make sure so the right group got the right information. This work included to secure technical requirements and guidelines from Communications Assignments within Vattenfall From To Description 2004-02-01 2004-12-01 Responsible for management of the Data and support customer My role was to be an editor and correspondent for the various component. I coordinated information to make sure so the right group got the right information. This work included to secure technical requirements and guidelines from Communications 2003-12-15 2004-12-31 Responsible for management of the Nordic common intranet, “Kontakten” My role was to be an editor and correspondent for the various component. I coordinated information to make sure so the right group got the right information. This work included to secure technical requirements and guidelines from Communications