Beginner Training Part #2 Exploring Parties Page: www.shelfreliance.com/parties 1. Log into Consultant Dashboard from here, Click “Login” or “Business” Consultant 2. News Feeds 3. Summary of hosting 4. Summary of consultant 5. Summary of shelving, foods, emergency supply 6. Refer potential consultants to this page for a quick overview of all things SR 7. Click on Wheat symbol SR to go to main SR page at any time. 8. Question: are you receiving updates from SR to your in box? 9. Have you changed your e-mail address? a. Let SR know change in e-mail address b. Tie your Q to enroller Q c. Get enroller to add your Q e-mail address to her dashboard as a customer d. Send out test e-mail to down line by copying all downline consultant e-mail addresses and sending out test e-mail with regular account (yahoo) and see who is returned 10. New consultant website pricing: a. April 10 – May 10th – free 1st month, start billing May 11th Pricing 1. Price List Details a) Organized by food group b) * represents sale items, usually 20% off with some exceptions c) www.shelfreliancesisters.com for list of monthly specials in all sections i) Use the “share” button ii) Not guaranteed to be error free 2. Price list Changes a. Changes every 3 months [Winter (Dec – Feb), Spring (Mar – May), Summer (June- Aug), Fall (Sept – Nov)] b. Price changes due to economics and season/weather c. New products added as often as possible d. Items with blank under “retail” are the Costco match ups i. Do not advertise as a Costco product, sell as a Thrive product ii. Match or beat Costco pricing iii. All have product id#s to be used in submitting orders iv. If new Costco kit we don’t have an id# for, copy Costco page, submit with a faxed in customer order form with the match, include all customer and consultant information, advise a specific SR CSR that it’s on its way so she can look for it. e. Check news feeds for price list updates f. Great pricing, unbeatable in meats as recently compared to other companies g. Pricing reflectant of QUALITY and specials cans i. Double lined (in and out) food grade enamel, no leaching Copyright © Becky Powell Consultant Training #2 1 ii. No rusting Thrive Quality – Sets SR apart “Guaranteed best” 1. Our goal be on cutting edge and revolutionize the industry!!! 2. Change in philosophies of what food storage is! 3. We want to be apparent that we’re the standard to meet and the trendsetter 4. Distributors a. Sourcing over 30+ different distributors to get the right product and best supplier for best quality, freshest ingredients b. Products come from all over country – try to stay in US c. Brought into facility in Utah d. Contracted with distributors far into the future to guarantee supply 5. Quality a. Preservative free b. Continual product development c. Best taste, tested in a kitchen environment d. Best value for the quality and serving sizes 6. Quality control a. Packaging and quality control performed in SR facility b. Testable, true knowledge on product c. Test Chefs (Kelsey Nixon) and food scientists d. Lots of effort and money into quality and production e. Certificate of analysis FDA approved lab verify specifications and sensory testing f. Verifying each shipment received is meeting specifications of quality g. Safe handling guidelines h. Quality assurance manager and team extensive program for food testing i. Microbiological testing j. Sensory testing k. One of each batch tested before shipped l. Third party food safety audit, firm testing 1x/ year m. HACCP = testing for food borne illnesses monthly 7. Thrive Cans – organization a. Organized well, colors, rotation, port-hole pictures, pop-top lids on pantry cans, easy b. Fill Weights: cans filled by weight not by volume c. d. e. f. Variances depending on density of fresh food per season Cans should be ¾ full, any less is unacceptable Servings done by weight How is shelf life determined? i. Remove moisture, oxygen, light ii. Shelf Life, is set for when the food will lose nutrients, not based on spoilage iii. Store in a cool location without freezing iv. Once opened can be stored in fridge Copyright © Becky Powell Consultant Training #2 2 v. Best bet – cook with it and you won’t have to worry about shelf life g. Enamel prevents food mixing with metal h. Double enamel; one outside for rusting, and one for inside i. Cans are BPA free (chemical) 8. Allergens a. Our facility is not certified gluten free b. Products naturally gluten free c. We will develop certified gluten free line in future d. Organic also in future e. We ARE a peanut free facility 9. Difference between Dehydrated and Freeze-dried a. SR.com Tools Shelf Reliance University: http://www.shelfreliance.com/c/university/article/what-freeze-dried b. Short answer: remove moisture by dropping temperature, extracting moisture at low air pressure c. Dehydrated opposite of FD, example: Grape, changes texture, flavor, nutrition = good d. Freeze dried example: Strawberries, vacuum chamber, draw moisture out without shriveling product, same color, texture, size, nutrition, like Special K = excellent e. Both dehydrated and freeze dried example: banana chips and banana slice or FD Pineapple vs. Dehydrated Pineapple (use to demo at a show) f. Buying FD in #10 can huge savings over grocery store/health food store, other… g. Don’t jostle FD cans! h. Serving size ¼ cup i. FD vs. Fresh, + 1/3 more = fresh j. ½ cup FD broccoli = 5/6 fresh (almost 1 cup) k. 3 pantry cans = a #10 can l. #10 can is a gallon (without the water of course that would weigh 8 lbs/gallon) a. 6, #10 cans = 1 case b. Cans should arrive ¾ full c. Equivalencies: consultant materials, equivalency chart (also found in Thrive Cookbook) 3. Pricing a) Party Price/Consultant Website Pricing always beats retail even if by 0.01 i. Avg. 5-45% off retail ii. Shelving has the highest discount before it’s an original SR product, no one should buy shelving without discount! iii. Price listed is already reflecting discount b. Party Pricing (special pricing) is given to Q customers and customers who buy at a party or call you to make an order c. Consultant Website Pricing is for customers who shop on their own outside of a party as your customers or anonymously through your website d. Everyone gets Consultant Website Pricing unless they get on the Q, call you to place an order, or make an order at a party and you submit it for them on your dashboard e. Exception: Registered customers on your dashboard before 3/1/11 keep party pricing (special pricing) giving them the lowest pricing possible every month – grandfathered Copyright © Becky Powell Consultant Training #2 3 f. Cases 5% cheaper than buying 6 individual cans i. Needs to be put in as a “CASE” not 6 cans to get the discounted pricing ii. Price is reflectant already of discount iii. On page 3 of the price list g. Both price lists comes out about 1-3 days before the 1st day of the month under “consultant materials” i. Compare new month’s price sheet to previous month to see what items will go up/down and call customers to advise them which products they should get in which month. h. Up to 30% cheaper to buy a pre-packaged food kit, savings on shipping and shelving as compared to a Q where you pay shipping every month. i. Item per item the price is the same ii. Shelving is cheaper iii. Whole thing ships for $15.99 4. Shipping – excellent a. Best that any company can offer b. Hawaii and Alaska have different price sheets and shipping 1. Comparison done for shipping to Hawaii with other carrier = c. Encourage customers to buy as close as they can to shipping bracket without going over to get most for their money on shipping 1. $0 - $70 = $6.99; 10% on shipping 2. 70.01 - $130 = $9.99; 7.6% on shipping 3. $130.01 - $190.00 = $12.99; 6.8% on shipping 4. 190.01 + = $15.99, $250 spend 6.3% on shipping d. Attempting to improve shipping boxes to prevent damaged cans e. Normally takes 7-10 to receive a shipment (2 days to process and prepare, 5-8 to ship) 5. Back orders a. We attempt to project our sales b. Conscientious about getting fresh ingredients c. Shelf life on customers’ shelves not ours d. Strict specifications about type of product we bring in e. We’re not going to compromise on quality by choosing another supplier to make the ship date. f. Contracts set far into the future to ensure food supply g. New Facility in May will allow for storage of more product Description of Products 1. Fruit – All GMO free (not genetically modified) a. Rehydrate slowly with cold water or room temp water Copyright © Becky Powell Consultant Training #2 4 b. Apple Chips vs. Apple Slices i. Apple chips, thinly slices no peel, great for tarts ii. Apple Slices – organic, dehydrated slices with peel more fiber c. FD apricots- small pieces, tangy and sweet, great apricot banana smoothie d. Banana Chips vs. FD Banana Slices i. Banana Chips are dehydrated and fried in coconut oil, like trail mix banana chip ii. FD Banana Slices are light, airy, nothing added, no sugar, great smoothie, perfect for babies and baby food e. FD Blackberries – gigantic! f. FD Blueberries – rehydrate quickly, sweet, tangy, excellent! g. FD Mandarin Oranges i. Look like cheatos, very delicate, very tangy ii. Only sold in #10 cans because they are so fragile h. FD Mangos – small pieces, tangy, sweet i. FD Peach Slices – white peaches, tart and sweet j. FD Pears i. Always clumpy in Texas but make great baby food! ii. Delicious and very small k. Pineapple vs. FD Pineapple Chunks i. Pineapple – dehydrated, like candied Christmas cakes, sugar added 1. Heat extracted citric acid and sugar, needed to be added 2. Texture changed dramatically ii. FD Pineapple Chunks – light, airy, tangy, no sugar, salt, citric acid, or preservatives, best seller iii. Use these 2 products as a contrasting example of dehydrated vs. freeze dried in a show l. FD Raspberries – amazing color and flavor m. FD Strawberries – just like Special K cereal and much cheaper! 10. Vegetables – All GMO Free (not genetically modified) a. Best to boil or use very hot water to rehydrate all veggies b. FD Broccoli – smells and looks like broccoli, small florets c. Carrots and Sweet potato- dehydrated, boil with lots of water (2x more), i. no corn syrup added so they will not be brown after cooking d. Cauliflower (FD)– little florets, very inexpensive e. FD Celery – small chopped, easy to rehydrate f. Corn (FD) – sweet, light and airy like popcorn, nothing added g. Celery FD – recommended buy, saves time, money, effort, yummy h. Garden Vegetable Seeds – non-hybrid means you can collect their seeds and grow more, apparently they do not grow well in Texas i. Makes a football field garden when seeds harvested repeatedly ii. Go online to see what seeds are in there. i. FD Green Beans – perfect rehydrated, crisp Copyright © Becky Powell Consultant Training #2 5 j. k. l. m. n. o. p. q. r. s. t. u. FD Mushrooms – surprisingly the same size as fresh mushroom, boil quickly or they will turn brown in cold or warm water, look like canned mushrooms once rehydrated FD Chopped Onions – super time saver, fragrant, boil and will become lucid, can be strained and browned with meat Dehydrated Chopped Onions – like onions in Lipton soup mix or a seasoning FD Peas – really sweet i. Boiling water to rehydrate, shells are very tough, perfect pea Peppers, Mixed Red and Green –favorite, fragrant, dehydrated but rehydrates fast! Potato Chunks – like Betty Crocker dehydrated potato meals, boil FD Potato Dices – small cubes, like in potatoes O’Brien, rehydrate really fast, great for soups won’t crumble Potato Beads – like potato pearls, seasoned yummy, instant mash potatoes FD Spinach – fragrant, add only enough water to rehydrate, do it slowly, should look like defrosted spinach, you don’t have to have to strain it keeping nutrients Sweet potatoes- dehydrated, boil with lots of water Tomato Powder – great time saver, tangy, amazing product i. Keep out of moisture! ii. 1 TB of powder and 2 TB of water make 2 TB of tomato paste iii. Needs lots of water to make a sauce FD Celery, FD Onions, FD Mushrooms, FD Celery = Super value, great for cooking 11. Description of Products – Grains a. 6 Grain Pancake Mix – 45 grams of CHO, very nutritious b. 9 Grain Cracked Cereal – nutritious, make it like oatmeal, add FD fruits c. Germade= Farina = Cream of Wheat d. Wheat prices increases, buy up your wheat 12. Description of Products – Dairy a. FD Cheese great for Taco TVP Nachos taster i. Reconstitutes very quickly, be careful or it will clump ii. Use only a little cold water, rest 2 minutes, toss, rest 2 minutes, strain iii. Place on wax paper to dry if you want to store it in fridge for later iv. Delicious!! b. Cheese blend – like x-mas cheese logs in flavor, sharp, replace Velveeta c. Mac and Cheese Powder – solution for all your stored macaroni noodles i. Like Kraft ii. Add powdered butter and instant milk d. Instant vs. Powdered Milk i. Instant dissolved quickly, more refined, no lumps, skin, real milk ii. Powdered tastes like whole, cook it and cool it before drinking, great for baking, milk substitute e. Sour Cream Powder – good replacement for mayo, add vinegar or lemon juice and salt f. Yogurt: active cultures are dormant until they are rehydrated with liquid or your mouth! Copyright © Becky Powell Consultant Training #2 6 13. Description of Products – Meats a. Very versatile, expensive, good to store, but need rotating too b. Cheaper than “Emergency Essentials” c. Easy mid-week meals d. Delicious! e. Powdered Eggs i. 236/can, 1 TB egg powder + 2 TB water = 1 egg ii. $1.33/dozen iii. Buy the #10 can if you get through 1 dozen eggs a week iv. Seal ½ or put it in the fridge if you can’t get through it v. Great in baking and scrambling vi. Less cholesterol than fresh eggs f. FD Roast Beef Dices i. Stir fry ii. Gravy iii. BBQ Beef sandwiches – MAN FOOD for parties. g. FD Turkey and FD Ham – were substandard, got new products to replace h. TVP products – Textured Vegetable Protein – Soy i. Flavored to anything ii. Add water slowly or it’ll puff up too much iii. Taco TVP great for shows, keep warm in a crock pot, add FD onions, peppers and cheese iv. High fiber, low fat, vegetarian 14. Basics a. Butter Powder – add to oatmeal, cookies, cakes, on toast i. Add water to reconstitute, and a little oil, refrigerate and use the next day ii. Add a hint of salt to remove milky flavor iii. Use in recipes that call for margarine or spread, not butter, not enough fat b. Powdered Drinks – added vitamins, mix vigorously, add ginger ale to the apple drink to make sparkling cider, peach drink delicious and different, use to reconstitute fruits for smoothies. 15. Desserts: a. Neopolitan Bits: id#21458 while supplies last, seasonal item, don’t rehydrate well, freeze for fun b. Chocolate Ice cream bars: real bars, 14 bars c. Ice cream sandwiches: real bars, 18 bars d. Fudge Brownies: add a Andy’s mint, peanut butter, or as mini-muffins (pair up with instant milk) e. Macaroons: add a stripe of chocolate, add cocoa powder, add an almond on top 16. Entrees a. Coming out with low-sodium varieties b. Seasoning packets included Copyright © Becky Powell Consultant Training #2 7 17. 18. 19. 20. c. Great for 1-3 day survival d. Unique and delicious e. Pricey Storing a. 76 degrees or less, little sunlight b. To recrisp, put in fridge c. If mailing to someone, vacuum seal and tell them to put in fridge asap before eating d. Store eggs in fridge for longer shelf life e. Use crumbles on bottom of can for smoothies, sprinkles, syrups, sauces 6 Packs – not customizable, purchase in addition to another pack that might be lacking, see catalogue for contents of each pack Pre-packaged Kits (Use catalogue) – not customizable, as is, use as a model for a customized kits a. Basic: 1200 calories/person/day b. Standard: 1600 calories/person/day c. Supreme: calories: 2000/calories/person/day Specialty Thrive Packs: not customizable, as is, use as a model for customized kits a. To use to add to another pack or start somewhere i. Costco packs are on price list and do not have a retail price listed b. We do advertise Costco kits, we work for SR, but we will price match 21. Emergency Supplies: videos with Bart http://www.youtube.com/user/Shelfreliance a. Emergency Supplies Kit: SR.com Emergency Kit Emergency Kit Planner: http://www.shelfreliance.com/planner/emergency b. Excellent information in the new catalog c. www.shelfreliancesisters.com blog for product reviews d. Backpacks: i. Vigilance – 1 person (basic, supreme, extreme) ii. Providence – 2 people (basic, supreme, extreme) iii. Expedition – 4 people (basic, supreme, extreme) e. Communication i. Learn all you can of new 21st century products, that don’t need batteries f. Energy i. Goal Zero, solar power packs, really cool! ii. Sola powered Battery charger (charges rechargeable batteries) iii. Power Dome Portable Generator: not a true generator just a big battery, charge it g. First Aid i. great recommendation for churches, offices, schools h. Food and Heat i. New product: Quickfire, amazing!! ii. Lots of inexpensive products here to start a 72 hour kit, giveaways, samples iii. Scouting iv. Sun Oven: use host benfits to get it for free v. Energy bars on sale Copyright © Becky Powell Consultant Training #2 8 i. Light i. Do not recommend omega shake flashlight, although bright, my kids took them apart easily j. Sanitation i. Recommendation: privacy hut! k. Shelter l. Water: most important, learn all you can ii. Waterbob – Florida, Texas, hurricane areas must have and earthquake areas iii. Water conservation, clarification, and purification – see blog www.shelfreliancesisters.com iv. Use aqua blox single water box to fill up “free” on host benefits m. Tools i. gas shut off tool, essential and inexpensive ii. Barrel Bunddy Bun Wrench, don’t buy 35 or 55 gallon bucket without it iii. Gamma lids for 5 or 6 gallon buckets n. Great stocking stuffers – mix and match to $25 for gifts o. Great for raffles or giveaways 22. FRS Food Rotation Shelving a. SR.com Food Rotation Food Rotation Planner: http://www.shelfreliance.com/planner/frs b. Buying Shelving through a SR consultant is the best way to buying SR shelving c. Cansolidator Cupboard = 45% off retail, d. Cansolidator pantry = 52% off retail e. Cansolidator Pantry Plus = 36% off retail, compatible with consolidator pantry i. Attach and stack f. Harvest 72” now $264.99 = most popular model, 42% off retail i. All other Shelving 36% off retail 1. “ = inches, #10 = holds #10 cans only 2. All adjustable, choose shelving when purchasing online on front end ii. FRS and E-Supplies pricing does not change much except for sales g. FRS Planner on www.shelfreliance.com will help you determine which FRS will fit in your measured space Q Platinum Requirements and Points (Summary found on www.shelfreliance.com/parties) 1) $100 Q, 2) Two or more people commit to the Q at a party at any value, whole party gets Platinum for free 3) Retail cost $79.99 enrollment $19.99/year 4) When customer hits at least 500 points their SR account will advise them that they can buy 5) Rewards Points Copyright © Becky Powell Consultant Training #2 9 a. b. c. d. e. 500 pts = $15 free product at party pricing 1K pts = $30 2K pts = $60 3K pts = $90 5K pts = $150 Consultant Earnings Part 1: Earnings with an active Q of $57 +/month Percentage Item 10% Thrive food orders (non-Q), emergency supplies, or shelving 10% Personal purchases outside of the Q (use consultant e-mail to make order) 10% FREE products when consultant hosts the party (Host benefits – HB’s) 50% off $100 order Party consultant hosts earns at least $400 (see HB form on Training #1) 50% off $100 order Party customer schedules show as a result of consultant’s hosted show 50% off $50 order Show total reaches $500 - $900 (can combine shows to reach totals)- Party Supply 50% off $100 order Show total reaches $1000 + (can combine shows to reach totals) – Party Supply $50 each Enrolled consultant on Level 1 20-35%, 5% Total of all 1st month’s Qs (see Training #1), subsequent month Q’s 1- 2% Downline sales Copyright © Becky Powell Consultant Training #2 10 “Don’t leave money on the table!” Personal Q Personal Team Sales (includes you) Sales $50 consultant $3,500 $9,000 ($6, 500) mentor director Executive Director $50 $2,500 $25,000 ($22,500 Director team) Executive $50 $3,500 Executive $45,000 ($41,500) Executive Level 1 Level 2 Level 3 Gain/Loss $2500 Earned Rank Director $2,000 $1500 $5,000 $10,000 $7,500 Director +2% Level 1 = $100 - 1% level2 = $100 $350 - $450 $6,500 $20,000 $15,000 Director +2 Level 1 = $65 - 1% level 2 = $200 $415 - $615 +2% Level 1 = $40 $390 1. If you find your personal sales are going to be short that month, consider placing a personal order as long as it gives you a greater return. 2. To determine what you will earn before the end of the month, go to Q Customers, sort the list for “Active”, total the values of Qs, and estimate your future party sales. Be prepared to increase your Q or make a personal order to compensate. 3 . If you can handle a $150/month Q, set it and forget it! 4. You EARN your commissions rank every month 5. You KEEP your achieved rank as your TITLE, if you’ve reached EXECUTIVE in March but not in April, you are still an EXECUTIVE in rank, but a DIRECTOR in commissions rank. 6. Don’t leave money on the table Copyright © Becky Powell Consultant Training #2 11 Sales Totals Personal: $6,300 = Platinum Team: $40,500 = Executive Earned Rank Commissions: Executive Consultants = 36 total consultants You have 12 consultants in your Level 1 Each of your Level 1 consultants has 1 consultant under them +12 Each of your Level 2 consultants has 1 consultant under them +12 Comission Averages November 2010 (record breaking month) Rank High Consultant $350 Mentor $2,556 Director $1,878 Executive $3,330 Silver Executive $2,657 Gold Executive $3,390 Platinum Executive $9,096 You haven’t lost anything with someone else’s gain No money is being taken away from you to pay your upline. Copyright © Becky Powell Consultant Training #2 Average $60 $442 $853 $1598 $2005 $3,075 $6,799 12 Goal Setting: By Sherry Brower Goal: 1. What is your ultimate financial goal, and wen do you want to reach it? 2. What rank do you ultimately want to reach, and when? 3. What rank will you reach this month? 4. What goals do you need to achieve to reach that rank this month? 5. How much time will you commit each week to work on your business? 6. How many trainings will you participate in each month? 7. How many parties will you consult at each week/month? At each party: 1. How many people will you help become better prepared by signing them up on the Q? 2. How many people will you help “beef up” their food storage by consultant at a party that they host? 3. How many people will you help become more financially prepared by helping them sign up as a consultant? Plan: 1. In the next 24 hours, I will: 2. In the next 28 hours I will: 3. Before the end of the week, I will: 4. Within 10 days I will: 5. Within 30 days I will: 6. Within 90 days I will: Additional Questions: 1. Why did you become a Shelf Reliance Consultant? 2. What got you the most excited? 3. Tell your mentor/enroller what your goals are so she can support you. Copyright © Becky Powell Consultant Training #2 13 Recruiting A New Consultant – By Phone 1. Introduce yourself as an SR consultant and that SR sent you her info to answer any questions she has about becoming a consultant. (If it’s an SR Lead) 2. By the way, you qualify for an SR lead when you hit the level of “Mentor” 2. Be sure and ask her why she’s interested in SR and why she chose SR. 3. Let her do most of the talking 4. Do not overwhelm her in details at this point, let HER talk about it and she’ll convince herself. 5. Tell her the only commitments she has to become a consultant is #1 to buy her kit, and #2 to have a $57/month Q. 6. She will ask “Why do I need a $57/month Q?” Your answer: a. Food to practice cooking with b. Food for your shows c. Food to store 7. She will ask “What happens if I can’t do the $57/month Q on a particular month?” a. Answer: You just won’t receive commissions that month. 8. She will ask “Can I still be a consultant?” a. Answer: When your Q is active you’re an “active” consultant, when your Q is “inactive” you are an “inactive” consultant. You can only “quit” if you’re inactive over 1 year, or if you send SR a letter stating you want to quit. Recruiting a New Consultant – by e-mail 1. After you’ve spoken by phone you should also send an e-mail 2. If some people are diffictult to get in touch with send them the e-mail to start. 3. Be brief but do the point providing useful info to help her make her decision 4. Send her an e-mail directing her to www.shelfreliance.com/parties to read everything. 5. Also include the “Consultant Materials Price List” in your e-mail letter so she can see which kit she might want and how much it costs. 6. Include this “Consultant Earnings Part 1” Chart up above in the e-mail. 7. Include a pdf copy of the consultant handbook in the e-mail. 8. Tell her why YOU became an SR consultant 5. Ask her why she’s interested and invite her to ask you questions by phone or e-mail 6. If this is an SR lead, report back to Shannon@shelfreliance.com within a week of receiving the e-mail if you’ve made contact with the lead, if you’d like to keep working on it, or you’d like to recycle it to another consultant. Enrolling a New Consultant 1. When she’s ready to enroller she goes to the “parties” page (above) and clicks on “register” at the top right corner. 2. She will need your name, enroller #, email, and phone number, as SR has it in their records 3. To help her choose a kit, send her an e-mail with the “Consultant Materials Price List” as soon as she shows interest in consultant. 4. She can also log into at www.shelfreliance.com and go down to the “Home Parties” button and log in there. 5. Hoping to make the “Home Parties” button on front end lead right into the “Parties” page at www.shelfreliance.com/parties which is so good and informative. Copyright © Becky Powell Consultant Training #2 14 Developing Your Team (January 19, 2011 – SR Corporate Training) Before any team development can be successful, each individual consultant needs to be responsible to develop their “why”. Helps develop your goals (Use commissions calculator found under “Consultant materials”) Make future predictions Keeps you motivated Helps your enroller help YOU Ask yourself, “Why did I sign up as a SR Consultant?” Discounted food storage Health motivated Hobby Play money Get out of debt Change of lifestyle As an enroller – The time your new consultant invests in the business, is the amount of time you invest in him/her. That is why it is important to know their “why” so you can help them be successful in the way they want without getting frustrated. Team Meetings “In addition to encouraging your team to attend corporate conference calls and events, it is important for you to regularly communicate and meet with those on your team. Take these opportunities to teach your team the things that you have learned and seen success with.” (SR Handbook) What should I train on and how often? New Consultants New consultants should be trained immediately, within 1-2 days of signing up Do not wait for their consultant kit to show up Train them on the dashboard right away Show them where to find the pdf of the handbook Follow the handbook for training and encourage them to read the whole thing Focus primarily on “Adding Customers”, “Events”, “Orders”, “Consultant Materials”, “Q”, understanding price list, and getting business cards Simplify your job: “We add customers and take orders” – work on those skills Host benefits, party supply benefits, marketing material etc… can wait Set a date for their first party during this first training Follow up in one week Find out their “Why” Lots of new consultants at one time Offer a fast-paced 3 hour training to cover the 10 week training session 1x month if you’re signing up a lot of consultants and don’t have time to train them one at a time 1st hour: dashboard, personal Q, and FAQ’s 2nd hour: presenting and products 3rd hour: commissions and team development Copyright © Becky Powell Consultant Training #2 15 All consultants All consultants should receive a simple training 1x month on new material and open discussion on any topics or clarifications of past trainings (30 min – 1 hour training) What levels should I train? Offer training to all levels, 75% company new Focus primarily on your 1st level with whom you’ve already developed a personal relationship Train Level 1 well and they will have the knowledge to train down-line well. Try not to interfere with leadership and personal development of each enroller with their down-line Include all individuals below who have inactive enrollers Press the “compress” button at the end of the month, the $0 are the in-actives and will disappear. Offer to help those who remain. Training tips Have an outline ready of what you are going to discuss 1:1 training, let them ask their questions first Group training, open call Send them the outline of the training before training to follow along if possible Follow the handbook as a guideline FAQ’s on page 67 of handbook – know these like the back of your hand Listen to questions first, so they can relax and listen to training Let everyone share experiences How can you train a team who is far from you? Phone training (www.freeconferencepro.com) Video chat E-mail trainings Invite to use discussions forum Start a training blog How can I lead a team when I’m not a natural leader? A self-proclaimed non-leader is usually a great listener, great observer, excellent learner = AN EXCELLENT LEADER! Knowledge is your first tool in being a leader Passion for what you are doing will translate into excitement and learning Once we’ve become an enroller, we’ve become a leader Be confident and build genuine relationships What if I’m not getting along well with a consultant? Focus on goals Be flexible and listen Don’t have time to get your feathers ruffled! There’s work to do! Invite her to trainings offered by your enroller Invite her to events anyway and spend some personal time together What if I have a consultant that won’t listen to trainings? Copyright © Becky Powell Consultant Training #2 16 Give them a personal phone call and seek to know what’s going on Help as much as they will allow you Ultimately their own business Recognition “In addition to the recognition that corporate may give to individuals of your team, take the opportunity on your end to recognize them as well. From a pat on the back, to a small gift of appreciation, recognition for the contributions they make to your business can go a long way!” (SR Handbook) What can recognition do for your morale? Bond with your consultants Encourage learning Increase productivity and confidence Help them be better leaders Opens communication What are some ways to recognize your consultants? Incentives encourages autonomy, individual goals, and learning Watch the down-line sales report and give monthly recognition on sales by e-mail Offer a GC to top enrollers this month or top sales etc. Meet together if you can for lunch and enjoy each other’s company Duplication “Invite your consultants to attend and record one of your parties. They will be able to review the recording several times to feel comfortable about what to say at their own parties. Also encourage them to review this training manual. Let them know that they don’t have to reinvent the wheel, many people have seen success by following these steps.” (SR Handbook) What if distance is an issue? Tiffany and Lisa’s home party under “Consultant Materials” Home party DVD included in your consultant kit or on www.youtube.com Tape yourself! Be a youtube star Help Run the First Party “Some new consultants will feel comfortable jumping in and doing a party on their own. However, some may need you to help them at first. Many consultants will take part of the new consultant’s first party to help them through it and answer questions they may not yet know the answer to.” (SR Handbook) How much should you help? Copyright © Becky Powell Consultant Training #2 17 The key word is “assist”. Don’t be their crutch; allow her to do the entire show on her own or she will feel weak when she does her 2nd. Arrive early and help her prepare food, organize tables, pass out price sheets, answer questions, take orders, and move show along. Learn it, Do it, Teach it “This is the success cycle in building a team. (Continual education) There is always more to learn about the company and this business. As you learn something new, you must apply it. Once you have applied it, you teach your team the principle. This is a business of personal development, and those that are the most successful are constantly improving themselves.” (SR Handbook) Learn it Keep studying the handbook Know the FAQ’s Participate in the discussion forum Company changes weekly, we are all still learning Go to Ignite!!!!! Do it Set that date for a show or for training and stick with it! Apply what you learn and see how it goes Try a new recipe, a new presentation, try someone else’s ideas Teach it Share what you’ve learned so others don’t make the same mistake Invite consultants to come with you to events to learn from you Get together in a fun way to talk openly about ideas Individual success can only be achieved through taking responsibility for your own goals, actions and plans. Collective success is best achieved when others we all have the same goals, know the plan, follow through, and celebrate together. Today’s Goal Define your ‘Why’ and send it to your enroller so she can better help you and train you according to your goals and plans. “Take care of your down-line and they will take care of you!” *This means that you can earn a lot off of your down-line so help them be successful and that will make you successful! Their success if your success! Copyright © Becky Powell Consultant Training #2 18 Tips on Doing a Show 1. Go to www.shelfreliancsisters.com lower right corner, Lisa and Tiffany’s home party videos, search “Pizza show” for my home party video 2. Make it your own! Use your own talents, find your own style, focus on your favorite part of SR. 4. Study and review “Home Parties DVD” over and over and over again, reviewing the main points of a show. This is your BEST tool! Watch the video without watching it – take notes while just listening. 5. Show folders or use catalogues Tips I never forget to mention at a party – By Rachel Mano 1) Introduce myself and why I love what I’m doing, introduce the opportunity, ask them to be attentive if they are considering becoming a consultant 2) Introduce home store concept “a way to build a supply of your most commonly used items right in your own home” 3) Everyone makes a plate of chicken salad, fruit cup, dessert and drink 4) Have everyone taste everything (at this point everyone starts asking questions) 5) Start with Fruit.: FD vs dehyrated: 25 year shelf life, shelf life open, no sugar, no salt, no preservatives 6) This leads me into how much money this can save you 7) Talk about how easy it is to use 8) Brings me into grocery store shopping-mushrooms, celery, onions going bad in your fridge 9) Talk about FD vegetables 10) I explain difference 3 kinds of potatoes. The recipe for the potato salad on the can is really good. 11) Explain the best value is in the #10 can ands show on price list. I point out that the green/red peppers are an amazing deal over buying fresh 12) Go to chicken salad-explain how I made it. Meat is precooked, and diced and it’s shelf life. No crosscontamination. Explain TVP now. 13) How to use these meats i.e. Same as other fresh meats! 14) Talk about eggs. I usually bring a pantry can of these to show the great color and lack of smell. I tell how I use them in cookies and direct them to my blog to see a picture of the cookies I made 15) Talk about grains and how even if you have some already it’s great to have 72 hours worth in a protected can. Protect from mice, bugs and water. Really important 16) Go through dairy, basics and desserts now. 17) Explain difference between instant milk and powdered milk. I have a recipe for rolls on my blog that used the milk 18) Talk about shortening, butter and sour cream powders. The recipe on the shortening can for chocolate chip cookies is great! 19) Store shortening because it goes rancid in your storage fresh. Very dangerous to eat 20) Talk about desserts and how they are just add water. Also point out if they store cake and brownie mix they still need oil, water and eggs 21) Talk about powdered drink and water storage 22) Mention entrees; “eating out” with an entree 23) Packs are a discount 24) Cases are a discount 25) Talk about shelf and how much space it takes up and cans it holds. This is SR most recognizable product! And people love it so I never leave it out! 26) Q club flier. BEST, EASIEST, CHEAPEST way to get all your food every month (and other products) is the Q. Show how they can have Platinum without the fees 27) Let them keep price list and I keep order forms filled out. Pick a close date on the party and collect forms. Answer questions individually, offer more to eat and all done!! Most of these points are explained in more detail on my blog: www.shelfreliancesisters.com Copyright © Becky Powell Consultant Training #2 19 Power Point Presentation 1. Good for your own personal review 2. Good for consultant training 3. Great for shows. 4. Make a huge one and then just pick the slides you want to use for each type of presentation. 5. Have it running on a loop at a large event with more words on the screen 6. Voice the presentation when sending it to potential corporate leads or even potential consultants 7. You will need usb cable, or adapter, not everyone has this How to Search for Local Events/Conventions 1. County Workshops 2. Emergency Preparedness 3. CERT 4. Preppers 5. Fairs 6. Marketing Minglers 7. Find like-minded-people, forget about the rest 8. People at Sam’s Club or Costco 9. “Meet ups” 10. Use Discussion Board 11. Give away as a wedding gift – Megan Kroff consultant idea 12. Copyright © Becky Powell Consultant Training #2 20