14.1 Express and Implied Warranties After finishing this section, you will know how to: Describe the three ways an express warranty can be made State the obligations of merchants under the Magnuson Moss Warranty Act Contrast a full warranty with a limited warranty Differentiate between the implied warranty of fitness for a particular purpose and the implied warranty of merchantability Warranty- SELLER’S GUARANTEE THAT THEIR PRODUCT IS NOT DEFECTIVE AND THAT IT IS SUITABLE FOR THE USE FOR WHICH IT WAS INTENDED Warranties are intended to: PROVIDE AN INCENTIVE TO BUY IMPROVE THE QUALITY OF PRODUCTS There are 2 types of warranties under the UCC: Express warranty Implied warranty Express warranty- ORAL OR WRITTEN GUARANTEE BY THE MANUFACTURER OR SELLER There are 3 types of express warranties: STATEMENT OF FACT OR PROMISE BY THE SELLER DESCRIPTION OF THE GOODS USE OF SAMPLE OR MODEL Statement or promise STATEMENT OF AN EXISTING FACT: Example 1 PROMISE OF SOMETHING THAT MAY HAPPEN IN THE FUTURE: Example 2 EXPRESS WARRANTIES ARE OFTEN FOUND IN SALES BROCHURES, CIRCULARS, AND ADVERTISEMENTS. Example 3 STATED IN CLEAR, PRECISE, AND UNDERSTANDABLE TERMS TRY TO GET THE WARRANTY IN WRITING DOESN’T HAVE TO BE WRITTEN, BUT IT MAKES IT EASIER TO PROVE PAROL EVIDENCE RULE APPLIES OPINIONS ARE NOT WARRANTIES Description of the goods- THE SELLER WARRANTS THAT THE GOODS WILL BE THE SAME AS THE DESCRIPTION Example 4 Sample or model- THE SELLER WARRANTS THAT THE GOODS WILL BE THE SAME AS THE SAMPLE OR MODEL Example 5 Consumer protection Guarantee- A PROMISE OR ASSURANCE OF THE QUALITY OR LIFE OF A PRODUCT ANOTHER NAME FOR EXPRESS WARRANTY Guarantor- ONE MAKING THE PROMISE Example 6 A GUARANTEE NEEDS TO BE STATED CLEARLY FTC- FEDERAL AGENCY SET UP IN 1914 TO ENSURE FAIR ECONOMIC PRACTICES Magnuson-Moss Warranty Act (1975)- FTC CAN DEVELOP RULES REGUALTING THE ADVERTISEMENT OF GRARANTEES AND TO ENFORCE THESE GUIDELINES PRODUCT OR PART COVERED BY THE GUARANTEE TIME LIMIT WHEN THE PRODUCT IS ADVERTISED WITH A “LIFETIME GUARANTEE” OF PRODUCT LIFE OR THE LIFETIME OF THE PERSON HOW THEY WILL SETTLE THE CLAIM IDENTITY OF WHO IS THE GUARANTOR Full or Limited Warranty ($10 or more) Full warranty-ONE IN WHICH A DEFECTIVE PRODUCT WILL BE FIXED OR REPLACED FREE WITHIN A REASONABLE TIME AFTER THE COMPLAINT HAS BEEN MADE ABOUT IT. THE CONSUMER DOESN’T HAVE TO ANYTHING UNREASONABLE- SHIP HEAVY PRODUCTS BACK TO THE FACTORY GOOD NO MATTER WHO OWNS IT IF IT CAN’T BE FIXED- NEW ONE OR MONEY BACK Limited warranty- A WARRANTY THAT PROVIDES RESTRICTED PROTECTION MUST BE LABELED WHEN YOU SEE THIS ON A LABEL IT’S A GOOD IDEA TO READ THE WARRANTY Magnuson-Moss Warranty Act- $15 or over the warranty must be: AVAILABLE FOR THE CUSTOMER TO READ FULLY DISCLOSED IN SIMPLE, EASILY UNDERSTANDABLE LANGUAGE AND TERMS AND CONDITIONS OF THE WARRANTY Example 7 Implied warranty- GUARANTEE OF QUALITY IMPOSED BY LAW NOT IN WRITING ONLY WITH A SALE OF GOODS There are two principal types of implied warranties: WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WARRANTY OF MERCHANTABILITY Warranty of Fitness for a particular purpose- THE SELLER GUARANTEES THAT GOODS ARE SUITABLE AND FIT FOR THE PURPOSE FOR THE BUYERS NEEDS THE SELLER ADVISES THE BUYER AND THE BUYER RELIES ON THAT RECOMMENDATION Example 8 Warranty of Merchantability- IMPLIED WARRANTY THAT MAKES MERCHANT OR SELLER LIABLE FOR GOODS THAT ARE NOT FAIR OR AVERAGE QUALITY AND FIT FOR ORDINARY PURPOSES FOR WHICH SUCH GOODS ARE USED To be merchantable, goods must be: PASS WITHOUT OBJECTION IN THE TRADE BE FIT FOR ORDINARY PURPOSE ADEQUATELY CONTAINED, PACKAGED, AND LABELED CONFORM TO THE PROMISE ONLY GIVEN BY A MERCHANT Example 9 NEW OR USED GOODS Example 10 Usage of trade- COMMON PRACTICEWHEN SELLING A PUREBREAD DOG: THE ANIMAL IS ACCOMPANIED BY PAPERS Warranty of title- SELLER WARRANTS THAT THE TITLE IS GOOD AND DELIVERED FREE OF ANY FINANCIAL OBLIGATIONS Example 11 Assignment Page 304 Reviewing What You Learned #1-5