20 Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Click your mouse anywhere on the screen when you are ready to advance the text within each slide. After the starburst appears behind the blue triangles, the slide is completely shown. You may click one of the blue triangles to move to the next slide or the previous slide. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 “Still one thing more, fellow citizens -- a wise and frugal government, which shall restrain men from injuring one another [and] which shall leave them otherwise free to regulate their own pursuits of industry and improvement.” Thomas Jefferson, American president, in his first inaugural address 20 Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. When goods cause injury, there is a question of product liability. There are three main issues related to product liability cases: • Warranty -- a contractual assurance that goods will meet certain standards. • Negligence – unreasonable conduct by the defendant. • Strict Liability – policy which holds the defendant liable regardless of his behavior. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 An express warranty is one that the seller creates with his words or actions. Any affirmation of fact--or any promise--can create an express warranty. • Statement is more likely to be affirmation of fact if it is specific & provable, written, not obviously false, and made by a seller with more experience than the buyer. Any description of the goods can create an express warranty. Any sample or model can create an express warranty. The seller’s conduct must have been part of the basis of the bargain. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 Are created by the Code itself, not by any act or statement of the seller. Implied Warranty of Merchantability • Unless excluded or modified, a warranty that the goods shall be merchantable is implied in a contract for their sale, if the seller is a merchant of goods of that kind. 20 Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Implied Warranty of Fitness for a Particular Purpose • When the seller at the time of contracting knows about a particular purpose for which the buyer wants the goods, and knows that the buyer is relying on the seller’s skill and judgement, there is (unless excluded or modified) an implied warranty that the goods shall be fit for such purpose. 20 Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. The seller of goods warrants that her title is valid and that the goods are free of any security interest that the buyer knows nothing about, unless the seller has clearly excluded or modified this warranty. Unless otherwise agreed, a merchant warrants that the goods are free of any rightful claim of copyright, patent, or trademark infringement. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 Disclaimer: a statement that a particular warranty does not apply. • Oral Express Warranties – may be disclaimed. • Written Express Warranties – may NOT be disclaimed. • Implied Warranties of Merchantability – may disclaim, but must use word “merchantability” and the disclaimer must be conspicuous. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 Seller may disclaim implied warranties with the terms “as-is” or “with all faults.” Many states prohibit disclaimers in the sales of consumer goods. Remedy Limitations • A limitation of remedy clause, by which the parties may limit or exclude the normal remedies, is permitted under the Code. Consequential Damages • An exclusion of consequential damages is void if it is unconscionable. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 When two parties contract, they are in privity. In the past, injured parties could only sue the party with whom he had privity. This has changed. • In cases of personal injury, the injured party may sue any responsible party, regardless of privity. • In cases of economic loss, the injured party may be required to have privity with the defendant. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 Buyer’s Misconduct • Misuse of the product by the buyer will generally preclude a warranty claim. Statute of Limitations and Notice of Breach • The Code prescribes a four-year statute of limitations. • The UCC requires that a buyer notify the seller of defects within a reasonable time. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 In negligence cases, plaintiffs most often raise one or more of these claims: • Negligent design • Negligent manufacture • Failure to warn Where a sales contract includes proper disclaimers or remedy limitations, a buyer barred from a negligence case may have no remedy at all. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 Need not prove that the defendant’s conduct was unreasonable. Strict liability may be imposed if: • The defective condition is unreasonably dangerous to the user. • Seller is in business to sell this product. • The product reaches the user without substantial change. Strict liability may be imposed EVEN if: • The seller exercised all reasonable care. • There is no contractual relationship. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 Strict liability may be imposed based on design, manufacture or failure to warn. Tests to measure design and warning cases include: • Consumer expectation: if the design causes the product to be less safe than expected • Risk-utility tests: weigh the value of the product, gravity and likelihood of the danger, feasibility of a safer design, and adverse consequences of a safer design. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 In manufacturing cases, a product is defective whenever it departs from its intended design, regardless of how much care was taken. In design and warnings cases, a product is defective only when the foreseeable risks of harm could have been reduced by using a reasonable alternative design or warning. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 About half the states have passed limitations on tort awards. Though they vary among states, a typical rule is: • A jury is permitted to award whatever it considers fair for economic damages, meaning lost wages and medical expenses. • Non-economic damages (pain and suffering), together with any punitive award, may not exceed a prescribed limit, such as three times the economic damages, or sometimes a flat cap, such as $250,000 total. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 Statutes of Limitations in Tort • Economic loss doctrine: when an injury is purely economic, and arises from a contract made by two businesses, the injured party may only sue under the UCC. • The four-year statute of limitations will apply in all cases of economic loss. A Final Issue: Statutes of Repose • A statute of repose places an absolute limit on when a lawsuit may be filed, regardless of when the defect is discovered. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 Lemon Laws • Entitle buyers of cars to return them for a refund after a reasonable time if the car has substantial defects. Consumer Protection Laws • Focus on a merchant’s bad faith or deceit. Magnuson-Moss Warranty Act • Protects purchasers of household goods by ensuring fairness in warranties. Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20 20 Essentials of Business Law -- 4th Edition © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.