Riyadh Philanthropic Society for Science
Prince Sultan University
Dept of Marketing & Management
مولعلل ةيريخلا ضايرلا ةسسؤم
ناطلس ريملأا ةعماج
قيوستلاو ةيرادلأا مولعلا مسق
abukhader2000@gmail.com
College of Business Administration
The Innovative Business School
Vision
Our vision is to be a hallmark of excellence and innovation in business education in the Kingdom of Saudi
Arabia.
Mission
Our mission is to promote excellence and innovation in business education, research, and service in the Kingdom of
Saudi Arabia in line with international standards.
Operations Management discipline is of multiple subjects including: inventory management, materials requirement planning, waiting line management, quality management, work measurements, and other areas. This course equips non-operations major students with the fundamental principles and concepts of this discipline. Yet, the course content is driven to cater to the needs and interests of this segment of students who are majoring in marketing, or Finance or accounting within this MBA program.
The objectives of the course include:
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Providing the students with a wide exposure to principles, concepts and theories within a selected number of subjects (see course content) of operations management
Familiarizing students with various analytical and quantitative methods and models
Providing emphasis on the special characteristics and needs of service operations
Student should be able by the end of this course to:
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Demonstrate understanding of the systems perspective as a platform for operations management
Demonstrate understanding of various concepts and principles of operations
Be familiar with the special nature of service operations
Use and apply various operations quantitative, and planning/controlling tools to actual situations in manufacturing and/or service operations

Riyadh Philanthropic Society for Science
Prince Sultan University
Dept of Marketing & Management
مولعلل ةيريخلا ضايرلا ةسسؤم
ناطلس ريملأا ةعماج
قيوستلاو ةيرادلأا مولعلا مسق

William J.Stevenson . Operations Management , 7 th or any version onwards, McGraw-Hill

Bernard Taylor, Operations management, 4 th edition, PrenticeHall

Note: A set of external materials as well as reading and cases will be distributed to class during the semester. The collection represents an important part, if not the most, of this postgraduate executive course. This external material is selected from reputable international academic outlets.
Class participation
Homeworks
Analysis of a selected case
Readings discussions
Project work
Total
100 marks*
Late submissions are not acceptable!
Group of maximum 3 people, or maybe done individually
No report submission is required; only oral discussions in class.
Topics to be discussed in class
MID Term Exam
Final Exam
See date in the timetable (agenda) next page
A denial (deprivation from final exam) will be issued to the student after making absences in 4 days
* The teacher reserves the right to change this distribution, if he deems fit, and in that case the matter would be communicated to you.
PSU seeks to maintain an optimal learning environment. General principles of academic honesty include the concept of respect for the intellectual property of others, the expectation that individual work will be submitted unless otherwise allowed by an instructor, and the obligations both to protect one’s own academic work from misuse by others as well as to avoid using another’s work as one’s own. All students are expected to understand and abide by these principles.

Riyadh Philanthropic Society for Science
Prince Sultan University
Dept of Marketing & Management
مولعلل ةيريخلا ضايرلا ةسسؤم
ناطلس ريملأا ةعماج
قيوستلاو ةيرادلأا مولعلا مسق
Week of
September 3
September 10
September 17
September 24
*
Material
Introductory to Operations
Service operations management
Process Analysis
Process Analysis (continued)
October 1 The Assignment Method (The Hungarian Method)
October 8
October 15
October 22
October 29
November 5
November 12
November 19
November 26
December 3
December 10
December 17
Inventory management
Materials requirement planning
(MRP)
Vacation week
Vacation week
Continue: Inventory and MRP
Waiting Line Management
MID-term Exam
Quality Management (QM)
Quality Control (QC)
Continuation (remaining material)
Reading/case discussions
December 24 Project presentations
In January (TBA) Final Exam
* The instructor reserves the right for changing the content of the course or time plan whenever needed