LSU Risk Assessment Form Department Author Shops Sharon Thorold and Josie Barradell Location/Event/Activity Hazard Attacks on self by others Stress in individuals Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Carriage of money/Till reconciliation -All shops People at Risk Shops staff Customers Existing Controls of the Risk 1. Money should normally be kept in a safe, unless being handled. 2. Money should be handled always in the presence of at least 2 people. 3. Where possible, money should be counted and kept behind locked doors. 4. Tills should be reconciled whilst the shop is not open where possible. 5. Tills should never be left unattended. 6. Where money is regularly carried, it should be done so at differing times of the day, so that regular schedules cannot be picked up by outsiders. 7. Money is collected regularly by loomis Security so only a limited amount is kept on the premises. 8. Rules apply to the amount of money being carried and the number of people required to accompany it: Up to £2,000 requires 1 employee, but preferably 2 if possible Between £2,001 and £5,000 requires 2 employees Between £5,001 and £7,500 requires 3 employees Between £7,501 and £10,000 requires 4 employees Monitoring Induction training Regular training- every 2 years Daily/Weekly checks Manager spot checks Finance department 1. Make sure individuals are happy with procedure in the carriage of money and are given the choice as to whether they are happy with carrying out the task. 2. Always make sure they are accompanied to relieve stress PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Cashing up-All shops Hazard Attacks on self by others People at Risk Shops staff Customers Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk -Money should normally be kept in a safe, unless being handled. -Money should be handled always in the presence of at least 2 people. -Where possible, money should be counted and kept behind locked doors. -Tills should be reconciled whilst the shop is not open where possible. -Tills should never be left unattended. -Where money is regularly carried, it should be done so at differing times of the day, so that regular schedules cannot be picked up by outsiders. -Money is collected regularly by loomis Security so only a limited amount is kept on the premises. -Rules apply to the amount of money being carried and the number of people required to accompany it: Up to £2,000 requires 1 employee, but preferably 2 if possible Between £2,001 and £5,000 requires 2 employees Between £5,001 and £7,500 requires 3 employees Between £7,501 and £10,000 requires 4 employees Monitoring Induction training Regular training-every 2 years Daily/Weekly checks Manager spot checks Finance department PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Author Location/Event/Activity Hazard Shops Sharon Thorold and Josie Barradell Working alone-All shops People at Risk Injuries to self Being trapped in the building during an evacuation Being vulnerable to attack or threatening behaviour whilst in charge of monies/goods Shops staff and other union staff Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk 1. STAFF MUST NOT PERFORM HAZARDOUS TASKS WHEN ALONE. 2. Working alone should be avoided if possible. 3. If a hazardous task is to be completed at least one other member of staff should be present, and the Dept Manager informed. 4. If working alone out of hours, at least one other member of staff present in the building (normally the Duty Manager) should be notified, plus the Dept Manager. A specific RA should be completed for the task to be performed 5. All lights in the office should be left on and any doors should remain unlocked to signal your presence in the office to others. 6. If staffare working alone, others in the building should be informed in case of an evacuation and also told again when they leave the building. 7. If visiting retail premises alone you must inform one other person of the time and date. Preferably security, duty manager or your direct manager. Monitoring Induction training Regular training PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Desks and Filing Cabinets- All shops Hazard Damage to self and clothing from sharp corners or open drawers. Filing cabinets tipping over. Trapping fingers or clothing in drawers Working in a confined space with others People at Risk Shops staff Visitors Cleaners Maintenance staff Existing Controls of the Risk 1. Desks should be checked regularly for any damage 2. Position filing cabinets and desks so there is ample room to move about when drawers are fully extended, where possible, to provide a safe working environment. 3. Do not leave drawers open when not in use. 4. Do not open more than one drawer at a time. 5. The loading of filing cabinets should be arranged so the main weight is present in lower drawers. 6. Care should be taken to ensure fingers and clothing are not trapped in drawers. 7. Faulty equipment should not be used and either thrown away of repaired by maintenance Monitoring Induction training Regular training PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Author Location/Event/Activity Hazard Date of Risk Assessment Shops 24th March 2013 Sharon Thorold and Josie Proposed Review Date March 2014 Barradell Shelving/book shelves- All shops People at Risk Existing Controls of the Risk Sh Coming unsecured from walls and falling on to individuals. Contents falling from shelves and falling on to individuals Shops staff Visitors Customers Cleaners Maintenance staff 1. Shelving should be screwed securely to the walls. 2. Shelves should be secured so that they will not tip forward. 3. Heavy books, boxes and other heavy materials should NOT be placed at height on shelving, but stored lower down where they present no hazard. 4. All items should be safely stacked for ease of availability and to prevent items falling or becoming dislodged. Monitoring Induction training Regular training PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Hazard Scissors and knives-All shops People at Risk Injures to self or customers Item may be used as a weapon by others Shops staff Visitors Customers Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk 1. These items should be used carefully and with respect. 2. When not in use they should be stored away, out of sight and reach of customers and visitors. Monitoring Induction training Regular training PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Author Location/Event/Activity Hazard Shops Sharon Thorold and Josie Barradell Trailing cables-All shops People at Risk Tripping over ( which could cause physical damage to self or cause damage to the equipment attached). Shops staff Visitors Maintenance staff Cleaners Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk 1. Telephones and electrical equipment should be placed so that the minimum amount of cable is exposed. 2. If possible cables should trail along walls, but if they must cross walkways they should be placed under special cable covers or securely taped if the positioning is only temporary. 3. Regular checks should be made to ensure trailing wires are not a problem, particularly when new equipment is brought into the office, or existing equipment is moved about. 4. Condition of cables should be checked regularly. Any faults to be reported immediately and the equipment not used until replaced or repaired. Monitoring Induction training Regular training Weekly checksdocumented PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Author Location/Event/Activity Hazard Back and other injuries Injuries due to dropping a heavy object Repetitive Strain injuries Bending and lifting simultaneously causing injury Trapping injuries Shops Date of Risk Assessment Sharon Thorold and Josie Proposed Review Date Barradell Lifting and carrying (Manual Handling)-All shops People at Existing Controls of the Risk Risk Shops staff Visitors Cleaners Maintenance staff 24th March 2013 March 2014 1. Complete an individual Manual Handling questionnaire to highlight individual problem areas with Manual Handling. 2. If a problem is highlighted in the manual handling questionnaire then an individual manual handling risk assessment must be completed for the individual and reviewed regularly. 3. Always consider if the object really must be moved. 4. Use trolleys/lifts/sack truck where possible. 5. Items should be stored in a way which reduces risks from manual handling where possible, eg stacking shelves correctly, storing heaviest items at waist height to avoid bending or stretching, lighter products higher. 6. Do not lift too much. Assess the weight of the object before lifting and if the item is too heavy get somebody to help. 7. Split the load if possible. 8. If two people are lifting, discuss the method of lifting and carrying first, trying to ensure a united effort. 9. For heavy or difficult lifts the people involved should be of a similar height and strength. 10. For objects with sharp edges, splinters, etc. use gloves. 11. When lifting, the back should be straight, feet apart. 12. If the load is on the ground or on a desk this will mean bending the knees with balance being maintained by moving on to the balls of the feet if Monitoring Induction training Regular training Manual handling questionnaire completed yearly or when environment changes Manual handling questionnaire to be carried out annually PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form 13. 14. 15. 16. 17. 18. necessary. THE LIFTING STRAIN SHOULD BE TAKEN BY THE THIGH MUSCLES WHICH ARE STRONGER -- THAN THE ARM OR BACK MUSCLES. When turning with a load, move the feet. Ctd….. Do NOT twist the body. Hold the object close to the body. Make sure that you can see where you are going. On set down, reverse the lift procedure. IF IN DOUBT DO NOT ATTEMPT THE LIFT, BUT SEEK FURTHER ASSISTANCE PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Manual Handling equipment (sack truck, trolleys) All shops People at Existing Controls of the Risk Risk Hazard Overloading (causing injury to individuals and others) Collapsing or falling over (causing injury to individuals and others) Failure of equipment (causing injury to individuals and others) Shops staff Visitors Delivery persons Maintenance 1. Equipment should be checked regularly for faults and serviced when appropriate. Faulty equipment should be reported immediately and not used until replaced or repaired. 2. Staff should be trained in the safe use of equipment. 3. Equipment should not be overloaded – make more trips if necessary. 4. Load should be distributed evenly. 5. Manual handling guidelines should be followed. 6. Staff should not work alone with equipment. 7. All walkways should be kept clear of obstructions. Monitoring Induction training Regular training Manual handling questionnaire completed yearly or when environment changes. PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Portable appliances -All shops People at Existing Controls of the Risk Risk Hazard Electrical/Mechanical Safety Electrocution Falling/tripping over cable or appliance (causing injury to individuals and others) Shops staff Visitors Cleaners Maintenance staff 1. Tested annually or as required, by electrical contractors or qualified staff. 2. Staff should report any faults and to cease using faulty equipment immediately. 3. Any faulty equipment is reported immediately and removed for repair. 4. Appliances should be placed so they do not obstruct walkways or constitute a fire hazard and they should not be placed on an uneven surface. Monitoring Induction training Regular training Yearly PAT testing PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Kettles-All shops People at Risk Hazard Scalding to self or others Tripping over flex or wires Electrocution Burns from steam Fires Shop staff Visitors Cleaners Maintenance staff Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk 1. Kettle and flex should be checked regularly for any damage. 2. Kettle should be regularly PAT tested. 3. The kettle should be placed on a flat surface, with adequate room to manoeuvre the kettle, the flex and wire, whilst filling cups, teapots etc. 4. Always consider the position of the kettle in relation to other electrical equipment e.g. do not place on the top of computer base/printer/photocopier etc. Monitoring Induction training Regular training Yearly PAT testing 5. Wires and the flex should be sufficiently long enough to allow the kettle to be utilised without stretching them. 6. Wires and the flex must be able to move freely, without obstructions, as otherwise the kettle may be pulled or jerked out of the user’s hands. 7. A kettle full of boiling water must NEVER be carried away from its position. Cups, teapots, coffeepots etc must have sufficient room to be placed near to the kettle. 8. Pour fluid away from self. 9. There should be no other equipment near the kettle, wire or flex that could cause an obstruction. 10. Kettle should be placed so that you do not need to reach over it to fetch other objects in order to make tea or coffee etc 11. Kettle should NOT be switched on with little or no water in. It should be filled to the Minimum level at least. 12. Kettle should be filled with sufficient water for your needs, ctd.. PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form 13. rather than always to the Maximum level. 14. Kettle plug should be switched off when the flex is removed from the back of the kettle. 15. ALWAYS ensure that the kettle is switched off at the mains before filling the kettle with a jug or bottle of water. 16. Bases for cordless kettles should be kept dry, and they should be switched off immediately in the event of a spillage. Do not put a wet kettle back on a cordless base; allow to dry first. 17. Any near accident with a kettle should be reported to the Health and Safety Officer or Dept Manager IMMEDIATELY 18. Where possible a kettle should be cordless to allow for easy manoeuvering IF THERE IS ANY DOUBT ABOUT THE PLACEMENT OF A KETTLE, PLEASE SPEAK TO THE HEALTH AND SAFETY OFFICER BEFORE USE. PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Tills-All shops People at Risk Hazard Till roll may jam and individuals may harm themselves trying to free it. Fingers trapped in till drawers. Shops staff Engineer Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk Till must be unplugged from the mains before trying to clear a paper jam. -Staff should be careful not to trap their fingers or clothing in the till drawer. -Staff must be trained in the correct use of the tills. Monitoring Induction training Regular training Yearly PAT testing PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Refrigeration-All shops People at Risk Hazard Failure to work Cable stretched and damaged (causing electrocution) Falling/tripping over cable or appliance (causing injury to individual or others) Electrocution Shops staff Visitors Cleaners Maintenance staff contractor 1. Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk If electrical equipment fails, the failure is to be reported to the contractor responsible for maintenance immediately. 2. Staff must not tinker with failed electrical equipment and under no circumstances try to fix electrical equipment. -ALL REPAIRS MUST BE CARRIED OUT BY A COMPETENT ELECTRICAN. 3. Electrical equipment should be placed so that the cables are not stretched and damaged. 4. Cables should be checked for integrity, paying particular attention that outer insulation cable is secured to the mains plug. Plugs with loose fittings should not be used but reported immediately. 5. Equipment must be placed where it will not cause an obstruction, for example in walkways, near doorways etc. 6. All cables must be placed along walls or placed under the correct cable covers to prevent equipment being dragged off surface due to the cable being pulled. 7. All electrical equipment should be switched off after use and plugs removed from their sockets before leaving the office for long periods. Monitoring Induction training Regular training Yearly PAT testing PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Cardboard compactor-PO Shop and Union Shop People at Existing Controls of the Risk Risk Hazard Trapped fingers or limbs, clothing or hair Machine falling forward Electrocution Failure of equipment Shops staff Maintenance staff 1. Machine should be tested annually by electrical contractors or qualified staff. Staff should report any faults and to cease using faulty equipment immediately. 2. Equipment is serviced regularly. Any faulty equipment is reported immediately and remains unused whilst awaiting repair. 3. The machine must be disconnected from the electricity supply before any maintenance work is carried out. 4. The machine is only to be used by correctly trained staff who have signed to say they understood the training. 5. Machine is fixed in place to avoid movement. 6. Correct manual handling techniques should be used when loading and unloading the machine. Monitoring Training carried out by maintenance team or qualified person Yearly PAT testing PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Author Location/Event/Activity Hazard Eye strain Date of Risk Assessment Sharon Thorold and Josie Proposed Review Date Barradell Work stations and vdu’s-All shops People at Existing Controls of the Risk Risk Shops staff Repetitive strain injuries Tiredness Shops 24th March 2013 March 2014 1. A self assessed DSE audit should be done at least annually by members of staff regularly using workstations or if anything changes about the workstation. Any actions required reported to the dept manager.X:\everyone\Template and Important Documents\Health & Safety\DSE (Display Screen Equipment)\DSE SELF-AUDIT Q'AIRRE.dot 2. Set up workstation properly using the guidelines such as ‘how to set up your DSE.X:\everyone\Template and Important Documents\Health & Safety\DSE (Display Screen Equipment)\HOW TO SET UP YOUR DSE.mht 3. Regular breaks should be taken when using the VDU for extended periods. Approximately every 20 minutes or half an hour, a task should be undertaken that takes you away from your screen and allows eyes to avoid close work. 4. Adjust your chair and VDU to find the most comfortable/correct position for your work in line with guidance for use. 5. The mouse and keyboard should be placed so that they are easy to reach and you are not required to stretch at all. 6. As a broad guide, your forearms should be approximately horizontal and your eyes at the same height as the top of the VDU casing. 7. Make sure there is enough space underneath your desk to move your legs freely. Move any obstacles such as boxes or equipment. 8. Avoid excess pressure on the backs of your legs and knees. Feet should be flat on the floor. -A footrest, particularly for smaller users, may be helpful.ctd………………. Monitoring Training Annual D S E audit 9. Do not sit in the same position for long periods; make sure you PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form change your posture as often as practicable. Some movement is desirable, but avoid repeated stretching movements. 10. Adjust your keyboard and screen to get a good keying and viewing position. A space in front of the keyboard is required for resting the hands and wrists while not keying. 11. Do not bend your hands up at the wrists when keying. Try to keep a soft touch on the keys and do not over-stretch your fingers. Good keyboard technique is important. 12. Try different layouts of keyboard, screen and document holder to find the best arrangement for you. 13. Make sure you have enough work space to take whatever documents you need. A document holder may help you to avoid awkward neck movements. Document holders should be the same distance from the eyes as your screen. 14. Arrange your desk and screen so that bright lights are not reflected in the screen. You should not be directly facing windows or bright lights. Adjust curtains or blinds to prevent unwanted light. 15. Make sure the characters on your screen are sharply focused and can be read easily. They should not flicker or move. 16. Make sure there are no layers of dirt, grime or finger marks on the screen and clean the screen regularly. 17. Use the brightness control on the screen to suit the lighting conditions in the room. IF YOU HAVE ANY PROBLEMS YOU THINK MAY BE CONNECTED WITH YOUR VDU WORK, YOU SHOULD TALK TO YOUR MANAGER PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Shop floor and walkways-All shops People at Existing Controls of the Risk Risk Hazard Slipping/Falls Tripping over objects Obstructions Shops staff Customers Visitors Maintenance staff Delivery persons 1. Wheelchair access should always be taken into account. 2. Spillages etc should be cleared up as soon as possible and appropriate signage used. 3. Although work in progress may sometimes require the obstruction of passageways for a short period of time, when the task is completed the walkway must be left clear. Appropriate signage should be used. 4. During busier times, stock level may be in excess and obstructions are monitored where shelf space is limited. 5. Stock should be displayed in a way which ensures walkways are kept as clear as possible. Keep walkways clear of boxes and similar objects. 6. If an obstruction is noticed (eg fallen stock) it should be removed as soon as possible. 7. People should be advised to walk and not run. 8. Areas should be continually checked by all staff. Monitoring Induction training Regular training Weekly documented checks PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Shop skip-Union shop and college shop People at Existing Controls of the Risk Risk Hazard Overfilling (causing contents to fall and cause injury to individual and others) Injury to staff Shops staff Visitors Maintenance staff Delivery persons 1. Do not overfill skip. Skip should be emptied regularly 2. Make sure sharp or broken objects are wrapped before putting into the skip. 3. Skip should be placed in an area which is not generally accessible to the public. 4. Appropriate manual handling techniques should be used when placing items in the skip. 5. Where bags are placed in the skip they should not be too heavy to lift in and out easily. 6. If bags are overfilled it may require two people to manoeuvre them or split the contents in to two bags to allow easy handling. 7. For your own protection you must wear gloves where appropriate and wear long trousers for protection. 8. Gloves are provided for your protection and you should use them where appropriate. Monitoring Induction training Regular training PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Hazard Lifting and manoeuvring heavy packs of newspapers and magazines Overloading sack barrow/trolley Trapping hands or clothing in security stores and boxes Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Newspaper/magazine/security stores and boxes-Purple Onion Shop, college shop and art shop People at Existing Controls of the Risk Monitoring Risk Shops staff 1. Correct manual handling techniques should be used when manoeuvring bundles of newspapers/magazines and the security store. 2. Bundles should be split if too heavy, and returns should be in manageable bundles. 3. Manual handling equipment should not be overloaded. 4. Extra care must be taken in adverse weather conditions 5. Ensure hands and clothing are out of the way before closing the security store Induction training Regular training Manual handling training PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Ladders and step-ladders-All shops People at Existing Controls of the Risk Risk Hazard Falling Shops staff Maintenance staff Visitors Over-reaching (resulting in falling) 1. 2. 3. 4. 5. Failure of equipment 6. Dropping items from ladder (causing injury to others) 7. Using ladders in restricted stockrooms 8. 9. Slipping Not being able to open ladders so you face an object Having to use ladders side on not face on due to narrow stockroom 10. 11. Staff should be trained in the correct use of equipment. Sensible footwear should be worn. Do not overreach when using equipment. Place ladder near to object that is required. Care should be taken with stock placement – light objects on high shelves, heavier objects on lower shelves. Ladder should be footed by another member of staff where possible. Ensure usage instructions are followed, for example fully open stepladders before use and always use safety catches and place base on an even floor surface. Do not use ladder when working alone. Damaged ladders should be reported immediately and not used until replaced or repaired. A damaged notice should be placed on them to prevent others from using them. Do not balance objects on the top of the ladder. Correct manual handling techniques should be used when handling items on a ladder. Monitoring Induction training Regular training H&S training PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Spillages and wet floors-All shops People at Existing Controls of the Risk Risk Hazard Slipping and sustaining injury Slipping and dropping other items which are being carried Hazardous substances being spilled Shops staff Workmen Maintenance staff Customers Visitors 1. Spillages should be cordoned off and cleaned up immediately, with the appropriate/correct equipment (eg not with red equipment as this is kept for toilet cleaning). 2. Appropriate signage should be used until the floor is dry. 3. All staff are trained to immediately report/clean up spillages Monitoring Induction training Regular training H&S training PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Cleaning materials-All shops People at Risk Hazard Spillage Splashing Shops staff Customers Visitors 1. 2. 3. 4. Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk COSHH guidelines must be used where required. Staff should familiarise themselves with the guidelines. Staff must be trained in the use of COSHH-regulated substances. Instructions for use and dilution of cleaning materials must be followed. 5. Personal Protective Equipment must be used where appropriate (eg rubber gloves). 6. Containers must be disposed of as instructed. Monitoring Induction training Regular training COSHH regs to be read and signed off PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Robbery-All shops People at Risk Hazard Injuries- knife/gun attacks Physical struggle Verbal harassment Shops staff Customers Visitors Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Existing Controls of the Risk 1. During the induction of new staff they are told not to put up a Struggle and to do what is asked of them in the event of a robbery. 2. On a number of occasions during the day excess money is to be removed from the tills and placed in the safe so that if anyone Should grab/demand the money from the tills it will not be such a large amount 3. There is a panic button behind the counter- Purple onion and college shop only 4. Where verbal harassment is an issue staff are advised to do as asked, keep calm and avoid confrontation. Monitoring Induction training Regular monitoring by supervisor or manager PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Author Sharon Thorold and Josie Barradell Location/Event/Activity Self fill ATM machines-Purple onion shop and College shop Hazard Attack/mugging whilst filling or emptying machine Accidental loss of money which can lead to stress People at Risk Shop staff Customers Visitors Existing Controls of the Risk 1. Large sums of money must not be loaded into the machine when the shop is open to the public unless absolutely necessary. 2. ATM machines must only hold a maximum of £5000. 3. Ratio of people to money is:4. £0-£5000 = 2 people 5. £5000-£7500 = 3 people 6. Two members of staff must fill and empty the machine. 7. Staff must always transfer and count money with at least one other member of staff in a secure place. 8. Full training by manager. 9. Telephone police for immediate support 10. In respect of college telephone college reception. 11. If the ATM has emptied take the boxes to the safe in readiness for the cash delivery. 12. Ensure there are two members of staff available to fill the machine if the shop is open. 13. Fill the boxes at the safe and carry to the machine and load as quickly and efficiently as possible. One member of staff to load one to observe the shop. Further steps required to control risk Regular monitoring and training by managers PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Hazard Injuries- knife/gun attacks Physical struggle Verbal harassment Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Violence risk due to late night opening People at Risk Shops staff Customers Visitors Existing Controls of the Risk Monitoring 1. During the induction of new staff they are told not to put up a Struggle and to do what is asked of them in the event of an incident. 2. There is a panic button behind the counter- Purple onion and college shop only 3. Where verbal harassment is an issue staff are advised to do as asked, keep calm and avoid confrontation 4. CCTV installed and clearly visible Induction training Regular monitoring by supervisor or manager PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW. LSU Risk Assessment Form Department Shops Author Sharon Thorold and Josie Barradell Location/Event/Activity Hazard Date of Risk Assessment 24th March 2013 Proposed Review Date March 2014 Raised floor behind counter in UB shop People at Risk Trip Shops staff Slip Visitors Existing Controls of the Risk 1. Awareness made during induction training Monitoring Induction training Regular monitoring by supervisor or manager Cleaners maintenace PLEASE NOTE - COMPLETED RISK ASSESSMENTS SHOULD BE KEPT FOR 40 YEARS, ACCORDING TO H&S LAW.