Nursing Process: 5-Step Process Gail Ladwig, RN, MSN, CHTP Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. Nursing Process: Definition An organizing framework for professional nursing practice Used in nursing to identify and treat the nursing diagnoses (problems) of a client Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 2 Critical Thinking and the NP Decision making for and with the client The nurse processes and interprets the information that is gathered while performing the steps of the nursing process. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 3 Nursing Process: Quote Caring is major part of the process “Caring is essential to curing and pervades all efforts to help an individual recover after an illness and be cured” (Leninger, 1996) Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 4 Nursing Process: Quote According to Leninger (1996), “Caring is the most important and central focus of nursing” Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 5 Nursing Process: Quote Watson and Ray (1988) advocate that “we first love and care for ourselves, so as a beginning nurse you are to believe in yourself, identify your strengths, and put your abilities to work.” Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 6 Nursing Process: 5 Steps Use the acronym ADPIE 1. 2. 3. 4. 5. Assessment Diagnosis Plan Implementation Evaluation Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 7 Step One Assessment Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 8 Assessment Initial step of the nursing process Collection of information about the client Holistic and detailed Supports critical thinking Determines problems and strengths Ongoing during all phases of nursing process Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 9 Step One: Assessment Method Assess the client: perform a thorough holistic nursing assessment Use the format adopted by the facility or educational institution • Nursing assessments may be based on conceptual models: Gordon’s functional health patterns, Orem’s selfcare model, or Roy’s adaptation model Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 10 Assessment Sources of Information Nursing assessment/heath history: client Physical assessment: client Medical records Diagnostic test results Health team members Significant others if appropriate Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 11 Obtain an Accurate Health History: Sample Questions Ask open-ended questions: “Describe what you are feeling.” “Tell me about these symptoms?” “How does it affect your daily routine?” “What can we help you with?” Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 12 Physical Assessment Perform a thorough physical assessment Medical model: head to toe or body system Carefully assess each area for normal and abnormal findings Inspect, auscultate, palpate, and percuss Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 13 Critical Thinking Look for normal and abnormal findings Validate the data with the client Validation • “This is what I have noticed.” • “Does this describe how you feel?” • “Tell me more.” • “What can I do to help?” Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 14 Critical Thinking (Continued) Using the assessment information Organize the information Identify patterns in the assessment (highlight or underline problems) Make a list of all problems and potential problems Group like problems together Make initial inferences or impressions Prioritize the problems • Use Maslow’s hierarchy Record and report the information Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 15 Immediate Reporting of Assessment Information Report and record information that requires immediate action. Some examples • Sharp unrelenting pain • Vital signs greatly deviated from normal • Change in level of consciousness When in doubt, report. Be prepared to immediately follow instructions that are given. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 16 Documentation Record all information obtained from the health history and physical assessment. Many institutions use computers for this purpose. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 17 Confidentiality Share only information that is of benefit to the nursing and medical team for planning care. Always keep in mind that HIPAA laws must be followed. Keep notes safe. Do not leave at site of interview. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 18 Confidentiality (Continued) Client’s name should appear only on agency documents (do not put client's name on any notes used for classroom work). Follow Health Insurance Portability and Accountability Act (HIPAA) guidelines regarding client confidentiality. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 19 Step Two Nursing Diagnosis Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 20 Nursing Diagnosis Clinical judgment Individual, family, or community Response to actual or potential health problems or life processes Basis for outcomes and interventions The nurse is accountable. (NANDA-I [NANDA-International], 2009) Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 21 Nursing Diagnosis List Select the appropriate nursing diagnosis for the client from NANDA-I’s approved list. Nursing Diagnoses: Definitions and Classification 2009 List of 203 “approved nursing diagnoses” Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 22 Critical Thinking and Nursing Diagnosis Based on assessment information Information is analyzed (Questions to Ask) Can a change occur with a nursing intervention? Does it fit the NANDA-I definition? Are the defining characteristics in the assessment? Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 23 Make a Nursing Diagnostic Statement: PES Problem/nursing diagnosis Etiology/related to statement Signs and symptoms/defining characteristics Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 24 Nursing Diagnosis: Critical Thinking Does the selected diagnosis fit the NANDA definition? Are the defining characteristics in the assessment? Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 25 Document Selected Nursing Diagnosis on Nursing Plan of Care Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 26 Step Three Planning Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 27 Planning Step done after the nursing diagnosis is determined This step consists of writing measurable client outcomes and nursing interventions to accomplish the outcomes. These outcomes and interventions are designed to change the client’s nursing diagnosis/problem. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 28 Planning Steps: Outcomes, Interventions Write measurable client outcomes. Identify nursing interventions to accomplish the outcomes. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 29 Planning: Critical Thinking Outcomes and Interventions Outcomes What does the client hope to accomplish? How should these client outcomes be prioritized? How will the outcomes be measured? How long will it take? Interventions What nursing interventions can the nurse do to help the client with satisfactory outcomes? Who will assist the client? • The nurse? • Ancillary personnel? Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 30 Definition: NOC (Nursing Outcome Classification) Standardized Language An individual, family, or community state, behavior, or perception that is measured along a continuum in response to nursing intervention(s) The outcomes are variable concepts that can be measured along a continuum. Outcomes are stated as concepts that reflect a patient, family caregiver, family, or community actual state rather than expected goals. (Moorhead, 2004) Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 31 Planning: Outcomes Set client-centered short-term and long-term goals/outcomes. Prioritize by what is most important. Use Maslow’s hierarchy. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 32 Outcomes: Critical Thinking and Outcomes Questions Does it come from the nursing diagnosis? Is it measurable? Does the client agree to it? Is it realistic? Is it attainable? Is there a time frame? Does it provide direction for care? Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 33 Document Selected Outcomes on Nursing Plan of Care Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 34 NIC (Nursing Intervention Classification) The nursing interventions classification (NIC) is a comprehensive, standardized language describing treatments that nurses perform in all settings and in all specialties . The classification includes both physiological and psychosocial interventions and covers all nursing specialties. (Bulechek, Butcher, McCloskey Dochterman 2004) Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 35 Interventions: How to Select Appropriate Ones Criteria for interventions Activity done for and with client Accomplishes outcomes Removes or reduces related factors that contributed to the nursing diagnosis Individualized Specific/safe Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 36 Interventions (Continued) Road map to guide nursing care The more clearly a nurse writes an intervention, the easier it will be to complete the journey and arrive at the destination of successful client outcomes . Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 37 Evidence-Based Nursing Interventions A set of interventions or guidelines that have been shown to be effective in helping clients EBN looks at standard protocol and determines if the protocol is effective based on gathered evidence. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 38 Planning Interventions: Critical Thinking Questions to ask ASK What nursing interventions can the nurse do to help the client with satisfactory outcomes? Who will assist the client? The nurse? Ancillary personnel? What equipment is needed? How long will the intervention take? How often should the intervention be done? What is the evidence to support its effectiveness? Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 39 Document Interventions on Nursing Plan of Care Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 40 Step Four Implementation Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 41 Implementation ACTION Initiation of the nursing care plan Performing the nursing interventions Delegation of appropriate nursing interventions Using skills Psychomotor Interpersonal Cognitive Performing continuous assessment Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 42 Implementation: Critical Thinking ASK How did the client tolerate the intervention? Were there any identified problems? Was any additional equipment needed? Was the time frame appropriate? Were the appropriate personnel involved? Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 43 Report and Document Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 44 Step Five Evaluation Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 45 Evaluation Although evaluation is listed as the last phase of the nursing process, it is actually an integral part of each phase and something that is done continually. Client’s outcomes are evaluated to see if they are satisfactory. If the outcomes were not satisfactory, then the nursing process is begun again with assessment to determine the reason why the outcomes were not satisfactory. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 46 Evaluation: Critical Thinking ASK Check the client outcomes. Were the outcomes satisfactory? Is an additional assessment needed? Were the outcomes realistic? Was the right nursing diagnosis selected? Does the nursing care plan need to be modified? Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 47 Evaluation: Critical Thinking (Continued) When using EBN, it is at this point that it is determined whether the practice that was followed was effective. Necessary revisions may be made at this time. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 48 Summary Review Steps of the nursing process (ADPIE) Assessment Diagnosis Planning Implementation Evaluation Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 49 Final Reminder Document and report. “If you didn’t chart it, you didn’t do it.” Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 50 Good Job You have mastered the nursing process. You have delivered safe, effective care to your client. Be proud of your work and profession. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 51 References Bulechek G, Butcher H, McCloskey Dochterman J: Nursing intervention classification (NIC), ed 5., St. Louis, Mosby, 2008. Leininger M: Culture care theory, research, and practice. Nurs Sci Q 9(2): 71 – 78, 1996. Moorhead S, Johnson M, Maas M et al: Nursing outcomes classification (NOC), ed 4., St. Louis, Mosby, 2008. Watson J, Ray M (Eds.): The ethics of care and the ethics of cure: Synthesis in chronicity. New York, NLN, 1998. Mosby items and derived items © 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 52