Ebay FAQ - Home Page

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TEXAS TRADING COMPANY
About eBay, the World’s Largest Online Marketplace
eBay is the world's largest personal online trading community. eBay created a new market: efficient one-to-one
trading in an auction format on the Web.
Individuals—not big businesses—use eBay to buy and sell items in more than 1,600 categories, including
collectibles, antiques, sports memorabilia, computers, toys, beanie babies, dolls, figures, coins, stamps, books,
magazines, music, pottery, glass, photography, electronics, jewellery, gemstones, and much more. Users can find the
unique and the interesting on eBay—everything from chintz china to chairs, teddy bears to trains, and furniture to
figurines.
As the leading person-to-person trading site, buyers are compelled to trade on eBay due to the large amount of
content available. Similarly, sellers are attracted to eBay to conduct business where there are the most buyers. eBay
provides over two million new auctions, and 250,000 new items every day from which users may choose.
What are the benefits of using me to list your items?
I am a substitute teacher here in Terrell, TX who is supplementing his income though eBay and other sites. I found it
fun and easy to sell my own items for surprisingly pleasing amounts. My next move was to do the same for others! I
have gained experience and expertise by selling on eBay for the past years. I have knowledge of HTML (hypertext
markup language). HTML is used to create professional eye catching web pages for your auction listing. I can
handle as much or as little of the transaction as you would like. Also in comparison to other trading assistants on
eBay my fees are low and my services are high!
What services does my commission include?
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Free Initial Consultation
Research and reporting of comparative selling prices on similar items (if available).
Item pickup within a 25 mile distance from my home
Complete inventory of items to be sold
Digital photography of items and image editing
Detailed item descriptions and multiple photos at no extra charge
Uploading and online storage or images for the duration of your auction
HTML enhanced auction listings
Handle all correspondence with potential buyers
Post-auction buyer invoicing and collections
Packaging and shipping of sold items
I sell and ship worldwide – to gain maximum exposure of your item
Who determines the opening bid for my items?
You may choose to open with any bid amount you wish. Just keep in mind these two important factors:
1) The insertion fee charged by eBay is calculated on the opening bid amount
2) More interest will be drawn to your auction with a lower opening bid amount. Often the lower opening bid
amount brings a higher winning bid
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
When do I pay the listing fees?
The cost for the listing and other associated fees can be deducted from the winning bidder's payment if the item
sells. My selling fee is 30% of the final selling price. You will receive 70% minus eBay fees.
For example: I sold your necklace for $75.00. The eBay fees were $4.95 and my commission is $22.50.
I will give you payment of $47.55 along with my detailed statement.
If the item does not sell you can pay me for the listing fee when you receive your item back.
Why do you have to take possession of my stuff?
Due to the fact that eBay holds the Trading Assistant ultimately responsible for any and all auctions listed, all items
must be in our possession before listing, unless otherwise agreed upon in writing. This allows me to verify each
item's description, and ensure that the item is shipped in a timely manner.
How do I get my items to you?
If you live within 25 miles of my home I will come and pick them up. If you live further you may drop them off or
mail them to me.
How long does it take to list my items after you receive them?
I will have your items listed no later than a week after receiving them. I run my auctions to start and end on certain
days of the week that I have found to be more successful. Also if we are choosing to run the auction for 10 days to
maximize exposure I usually start the auction on a Friday to be able to include the weekend..
How long does the auction run?
Auctions can run for 1, 3, 5, 7, or 10 days. I normally run mine for 7, as there is a small extra charge from eBay for
the 10 day duration. See the eBay Fees section for details.
Do I HAVE to sell my item even for a low price?
If you are concerned that your item may not reach and amount that you will be happy to sell it for you may request
that a “reserve price” be placed on the auction. If the bidding does not meet this “reserve” then you do NOT have to
sell your item. However, you must still pay for the eBay fees incurred for listing the item.
When & How do I get paid?
After I have received confirmation that the item has been delivered to the winning bidder. I allow a 3 day inspection
period of the item. If they are satisfied with the item I will send your payment along with a detailed statement
showing all fees and deductions.
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
When & How are items shipped to the high bidder?
I allow 10 days to receive the high bidders payment. I do not ship the item until payment has been received. I also
give the high bidder several shipping options. I can ship the item via the US Postal Service. I give them rates for
both on the auction listing page.
Who pays for shipping?
The high bidder pays for all shipping and related costs. I state these charges on the auction web page. None of these
costs are passed to you and are NOT deducted from the monies you are to receive.
What if the buyer receives item damaged?
I make every effort to pack and ship items carefully. The high bidder also has the option of purchasing insurance on
the item(s).
What if my item doesn’t sell?
If your item doesn’t sell after the first auction you have the choice of taking the item back and paying the eBay fees,
or you can relist it. On the relisting we can discuss any adjustments that could help increase bids.
What if the high bidder doesn’t pay?
If the high bidder does not pay, the item can be offered to the next highest bidder or we can relist the item. eBay will
refund (only) the final value fee on auctions won by a non-paying bidder.
What if the buyer wants to return the item?
I allow a 3 day inspection period by the high bidder after they have received the item. They must notify me within
these 3 days that they are not satisfied and want to return the item. They are to return it to me in the SAME
CONDITION and at their own expense. I will refund them the purchase price (less shipping) after I have received
the item back and have verified its condition. You then have the option to keep your item or to relist it.
eBay Trading Assistants are independent sellers not employees, consultants, or independent contractors
of eBay Inc. They are not endorsed or approved by eBay.
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
What are the charges for listing my items?
Trading Assistant Fees:
Final Value of item
Less than $150 USD
Between $151 and $500 USD
Between $501 and $1,500 USD
Between $1,501 and $5,000USD
30% of Final Value
25% of Final Value
15% of Final Value
10% of Final Value
eBay Fees:
I charge only the exact eBay fees that I incur from eBay for listing your item. There is always a nonrefundable Insertion Fee for listing your item on eBay. There may also be Promotional or Reserve Price
Fees if we choose to use these features on your auction. If you item sells there will also be a Final Value
Fee charged by eBay.
Paypal Fees: If the winning bidder chooses to make a fast online payment for your item, they may do so through
Paypal. However, Paypal charges $0.30US + 2.9% of the payment amount for each payment.
Breakdown of eBay fees:
Insertion Fees vary by the type of listing:
Regular Listings
 The Insertion Fee is based on the starting price for your item.
Reserve Price Auction Listings
 The Insertion Fee is based on the reserve price of the item you list for sale.
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When you list a Reserve Price Auction, you will also be charged a Reserve Price Auction Fee, which is also
based upon the reserve price. Reserve Price Auction Fees are fully refundable. At the end of the auction, if
your item sells, the Reserve Price Auction Fee is refunded to your account. This also applies to Real Estate
and eBay.ca Motors
Multiple Item Listings (Dutch Auctions and Multiple Quantity Fixed Price)
 The Insertion Fee is based upon the opening value of the items you list for sale. The opening value is the
starting price or the fixed item price multiplied by the quantity of items you offer. The maximum insertion
fee for any Multiple-Item Listing is US$3.30 if you list your item in US dollars.
Insertion Fees For Auction-Style Format Listings.
Starting Price,
Opening Value or
Reserve Price (US$)
Insertion Fee
USD $0.01 - US$0.99
USD $1.00 - US$9.99
USD $10.00 - US$24.99
USD $25.00 - US$49.99
USD $0.10
USD $0.25
USD $0.50
USD $0.75
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
USD $50.00 - US$199.99
USD $200.00 – and up
USD $1.00
USD $2.00
Additional Reserve Price Auction fee (fully refunded if item sells):
Reserve Price
USD $0.01 - $199.99
$200 and up
Reserve Price Auction Fee
USD $2.00
1% of reserve price (maximum fee of USD $50.00)
Final Value Fees
When your listing ends, you will be charged a Final Value Fee based on the final sale price (or "final value") of your
item:
Regular and Reserve Price Auctions (when the reserve has been met)
 The final value is the closing bid. Remember, there is no Final Value Fee charged if the reserve is not met.
Multiple-Item Auctions
 The final value is the lowest successful bid, multiplied by the quantity of items you sold.
Closing Value US$
Item Not Sold
USD $0.01 - $50
Final Value Fees for Auction-Style Format Listings
No Fee
9.0% of the item’s total cost to the buyer with a
maximum charge of $100.00
9.0% of the item’s total cost to the buyer with a
maximum charge of $100.00
9.0% of the item’s total cost to the buyer with a
maximum charge of $100.00
USD$50 - $1,000
Over USD $1,000
Promotional Options Fees
Seller Feature
Value Pack
Fee for auction-style and fixed
price format with 3, 5, 7, 10 Days
durations (USD $)
$0.65
Fee for fixed price format with 30
days, (good until cancelled).
durations (USD $)
$2.00
Gallery
Gallery Plus
Listing Designer
Subtitle
Bold
Scheduled Listings
FREE
$0.35
$0.10
$0.50
$2.00
$0.10
FREE
$1.00
$0.30
$1.50
$4.00
$0.10
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
Listing in two categories
Buy it Now
Insertion and listing upgrade fees are
doubled.
Insertion and listing upgrade fees are
doubled.
Scheduled listing and final value fees
are charged once.
$0.01 – $9.99 USD $0.05
$10.00 – $24.99 USD $0.10
$25.00 – $49.99 USD $0.20
$50.00 +
USD $0.25
Scheduled listing and final value fees
are charged once.
In a listing where we are using a site other than eBay, there is no
insertion or setup fee. The customer is paid the agreed upon percentage
of the final selling price minus any fees associated with the listing if
applicable.
The customer will never be asked to provide any money for services
up front.
Please be sure to visit our website at www.texastradingcompany.net.
Thank you!
Frank Mitchell – Owner
Texas Trading Company
(972) 563-5072 Office
(469) 474-4454 Mobile
e-mail: texastradingcompany@gmail.com
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
Texastreasures.2012 – Registered eBay Trading Assistant
texastradingcompany@gmail.com
www.texastradingcompany.net
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