The Five Key Issues You Must Know About Personal Auto Insurance 1 Insurance Community University Welcome to your Insurance Community University Audio • All of you are currently on mute – Un-mute your own system – Telephone Option • Select Telephone on your screen • Dial in the PIN number so that your number becomes active – Microphone and/or Speaker Option • You can use this option if you have a headset Insurance Community University 2 that you use with your computer Participation & Chat Window • You will receive information from the monitor via the ‘Chat’ window. – Please locate window in the control panel • Q & A is welcomed during the presentation and at the end of the presentation • You will find the question box on your control panel – Write your question in that box and send it to the presenter/organizer • The presenter will take those • questions in the order submitted Insurance Community University 3 DOI Requirements • When you see a slide with the hand up symbol, touch the “hand” icon on your control panel – Click ONCE only • If you do not raise your hand, the monitor will be in contact with you in the chat box • If you are in a group, the designated proctor is responsible to make certain you are all in attendance at all times = Hand is down Insurance Community University 4 Polling • Throughout the class we will be conducting periodic polls • We need 100% participation on the polls • The polls are intended to check participation but also to create discussion topics throughout the presentation Insurance Community University 5 Forms To Complete for CE • After class ends – Return attendance form – Proctors – return your form to email address • Email address is in chat window or in email sent to you today Insurance Community University 6 DOI Requirements • We will file your hours with the DOI after the completion of this webinar and we have received the attendance form. • You have 48 hours to return the form • You will be sent a Certificate of Attendance/Completion by email. Please retain this for your records for five years. Insurance Community University 7 Internet Disruption • If the presenter looses internet connection STAY ON THE LINE • The administrators will communicate with you Insurance Community University Internet Failure • If the internet fails and all participants are kicked off line by Go To Training or other source then the seminar will be terminated • You will receive instructions by email as to how we will proceed • This is a precautionary notice, only Insurance Community University 9 This class is being recorded • Available in the University • Recorded webinars are do not qualify for CE Insurance Community University Disclaimer Insurance forms and endorsements vary based on insurance company; changes in edition dates; regulations; court decisions; and state jurisdiction. This instructional materials provided by Insight is intended as a general guideline and any interpretations provided by the instructor or the creator(s) of this material do not modify or revise insurance policy language. In providing these materials, the authors assume neither liability nor responsibility to any person or business with respect to any loss that is alleged to be caused directly or indirectly as a result of the instructional materials provided. Copyright 2010 – 2014 All Rights Reserved www.insurancecommunitycenter.com Insurance Community University 11 Your Instructor Today Casey Roberts, ACSR, AFIS, CIC Laurus Insurance Consulting 707.477.0913 Casey@laurusinsuranceconsulting.com www.laurusinsuranceconsulting.com Insurance Community University 12 Objectives 1. Named Insured and other automatic insureds 2. Adding Living Trust 3. Automatic coverage for vehicles 4. Coverage provided for vehicles used in business 5. Rental vehicles Insurance Community University 13 Coverage Parts Part A – Liability Duty to defend and pay damages Part B – Medical Payments Covers the insured and others within the insured auto Part C – Uninsured Motorists Follows state statute where garaged Part D – Physical Damage Covers the vehicle Insurance Community University 14 Who is an insured on the policy Adding Living Trust Insurance Community University 15 Polling Question #1 Insurance Community University Polling Question #2 Insurance Community University Named Insured Insured Couple – Name One or Both? One moves out Does it make a difference in coverage? Insurance Community University 18 Named Insured Throughout this policy, "you" and "your" refer to: 1. The "named insured" shown in the Declarations; and 2. The spouse if a resident of the same household. If the spouse ceases to be a resident of the same household during the policy period or prior to the inception of this policy, the spouse will be considered "you" and "your" under this policy but only until the earlier of: Insurance Community University 19 Named Insured 1. The end of 90 days following the spouse's change of residency; 2. The effective date of another policy listing the spouse as a named insured; or 3. The end of the policy period. Insurance Community University 20 Other Insureds Family Member Permissive Driver Insured’s Employer Insurance Community University 21 Family Member Defined Resides in the named insured’s household and is related by • Blood • Marriage • Adoption Insurance Community University Also Includes a Ward or a Foster Child 22 Resident • Since the family member is covered only when a resident, that becomes the most important point for coverage to apply – Living at home – Living away from home at school / in the military • Is there still a relationship to the family home? • Is there an intent by both parties to view the family home as their primary residence? Insurance Community University 23 Including The Family Trust Named Insured Additional Insured • Individual • Husband and Wife • H & W Family Trust Insurance Community University 24 Automatic coverage for vehicles Insurance Community University 25 Covered Vehicles? Owned Hired Borrowed • Loan • Loan-free • Newly Acquired • Leased • Rented • Temporary Substitute • Friend, Relative, Co-Worker • Temporary Substitute Insurance Community University 26 Limited Types of Situations Newly Acquired When purchased What Coverage Do They Want Leased / Rented 6 Months Written Sub-lease Rental Contract Insurance Community University Borrowed Nobody cares until there is damage How often? 27 Newly Acquired Vehicles Replacement Vehicle • Same coverage as vehicle replaced • Additional obligations apply for Physical Damage coverage Additional Vehicle • Must notify within 14 days for any of the coverages currently carries to apply Insurance Community University 28 Newly Acquired Vehicles Newly Acquired Vehicle Notify within 14 days Additional Broadest coverage applies Replacement Business Use Truck 10,000 GVW or less Insurance Community University Notify within 4 days for Physical Damage If no current Collision and Other Than Collision $500 deductible 29 Newly Acquired Vehicles Named Insured Acquires • Coverage Applies Family Member Acquires • Coverage Does Not Apply • Coverage Does Apply for the Named Insured While Operating the Vehicle Insurance Community University 30 Temporary Substitute Vehicle Non-Owned Vehicle • Broadest coverage applicable to any scheduled auto • Applies when scheduled auto is out of service due to its: • Breakdown, repair, servicing, loss or destruction Insurance Community University 31 Out-of-State Coverage Coverage follows vehicle Automatic coverage if requirements are higher than carried Automatic coverage if requirements are different Insurance Community University 32 Polling Question #3 Insurance Community University Coverage provided for vehicles used in business Insurance Community University 34 Polling Question #4 Insurance Community University Business Use Vehicle Business exclusion does NOT apply to: • Private passenger vehicle • Pick up or van • Trailer used with either of the above Insurance Community University 36 Rental Vehicles Insurance Community University 37 Rental Vehicles Liability / Medical Payments / UM • Coverage applies to ANY auto (unless excluded) • The owner is not an insured Insurance Community University Physical Damage • Broadest coverage that applies to any covered auto also applies to the rental vehicle • Loss of use charges are paid up to $20/day maximum $600 38 Polling Question #5 39 Insurance Community University Valuation Actual Cash Value At time of loss No dollar restriction Insurance Community University No replacement cost coverage or diminution of value Deductible Applies 40 Transportation Expenses $20 / day $600 Maximum 48 Hrs. Deductible Theft 24 Hrs. Other than Theft Insurance Community University 41 Auto Endorsements • Trust Endorsement PP 13 03 • Extended Non-Owned Coverage Vehicles Furnished Or Available For Regular Use PP 03 06 • Miscellaneous Type Vehicle – Motor home PP 03 28 – Motorcycle or similar type of vehicle – Dune buggy – ATV - Golf Cart PP 03 23 Insurance Community University 42 Physical Damage Endorsements • Auto Loan/Lease Coverage PP 03 35 • Coverage for Damage to Your Auto (Maximum Limit of Liability) PP 03 08 – Watch out for this one – E & O waiting to happen • Trailer/Camper Body Coverage PP 03 07 • Customizing Equipment Coverage - Two forms: PP 13 06 and PP 03 18 Insurance Community University 43 NEW Endorsement • Personal Vehicle Sharing Program Exclusion Endorsement PP 23 16 10 13 – Excludes Liability coverage of “your covered auto” when enrolled in a personal vehicle sharing program under the terms of a written agreement; and Being used in connection with such personal vehicle sharing program by anyone other than you or any “family member.” Insurance Community University 44 New Endorsement • Personal Vehicle Sharing Program Exclusion Endorsement PP 23 16 10 13 – Excludes coverage for: – Medical Payments – Uninsured Motorist Coverage – Coverage For Damage To Your Auto – Underinsured Motorist Coverage When being used as described in the preceding slide. Insurance Community University 45 Summary • Writing coverage correctly for your personal lines client is fairly complex • It requires persistence and a lot of information • Renewing year after year without speaking to the insured could result in an E & O claim • Reduce that potential and build a relationship with your clients Insurance Community University 46 Upcoming Classes 3/11 Winery 3/13 3/18 Installation and Contractors Equipment Brokers Fees 3/19 Crop 3/26 Business Income 5 key issues 4/1 Business Income 5 key issues in Limit Setting Insurance Community University