Preparing your minds
for action:
Changing the way we change
Dr. James T. Reese, F.A.A.E.T.S, D.P.C.P.
B.C.E.T.S., B.C..S.M, B.C.S.C.R.,B.C.F.T.
For
The Regulatory Craft in
Cultural change specific
to public servants


My keynote is not to pretend to know the
solutions to your issues. You have the
expertise of Professor Sparrow and other
experts to walk you down that path.
My task over the past 35 years has been to
provide information that will motivate you to
fully function as a public servant; to
innovate; and to ‘create and adapt’ to
change.
Nurture your thoughts,
for you will never go
higher than your
thoughts.
Benjamin Disraeli
A person who knows
how may always have a
job, but the person who
knows why will always
be his/her boss.
John C. Maxwell, Thinking for a Change, (2003).
You can’t do math.
You’ll never make it!
 The
Past
 The Present
 The Future
REGULATIONS are a
discipline by itself
 The purposes for regulations, and
compliance, can include:
Protect the public’s interest
Environmental and workforce safety
Prevent market failure
Reduce potential for fraudulent activity
Promote markets which are fair and orderly
Provide service standards
Bring to justice those who fail to comply and try to
outsmart the government
And more….
Fundamental assumptions are
responsible for the most
troublesome and frustrating
issues people have to deal
with in bringing about change
in their organizations.
Great ideas often
receive violent
opposition from
mediocre minds
Albert Einstein
‘Successful’ Change
should never be measured
by an increase or decrease
in regulations! (See examples of
deregulating airlines, long distance
telephone carriers, and more
regulations on healthcare, etc.)
Individuals may form
communities, but it is
institutions alone that
can create a nation.
Benjamin Disraeli
You must begin to see your
role as an ‘institution
of change’. You must start
being excited again about
being public servants and
having the privilege of shaping
the future of Canada as policy
makers.
KEEP IT SIMPLE!
Robert and Richard
purchased a Rottweiler
Bob and Dick
bought a dog!
How does one measure
success?
Success is measured by
Individual participation
 Relevant internal changes
 Taking ownership of your position and
responsibilities
 The excitement the change creates
 The fact that the change/innovation is
based upon sound facts and/or
research.

Destructive thinking:
If it wasn’t created at the “top”, it isn’t of any value!

I invite you to recall Professor
Sparrow’s concept of serendipitous
ideas for change ‘bubbling up’ from the
ranks; and that we would be better
served to require innovations
constructed carefully around strategic
goals.”
YOU CAN’T CHANGE
ANYTHING THAT
YOU TOLERATE
Illegal immigrant solution
Sometimes simplicity works!
TODAY’S PROBLEMS
STEM FROM :
 Divisions
in the workplace
 Destruction of the work ethic
 Obsession with harmony
Fear
of change
WANT IT MORE
THAN YOU FEAR IT
Be drawn from status quo to
innovation!
(Eagles and Ducks)
Virtually every
organization today is
being forced to rethink
basic assumptions
governing their strategies,
the way they organize
themselves, their work
processes and
composition
You’ve got to think
about big things
while you’re doing
small things, so the
that all the small
things go in the
right direction.
TIPS FOR SUCCESS
1.
Wake up with an “attitude of
gratitude”
– Your attitude will always determine your
altitude
TIPS FOR SUCCESS
1.
2.
Wake up with an “attitude of
gratitude”
Create a challenge if one does not
already exist
TIPS FOR SUCCESS
1.
2.
3.
Wake up with an “attitude of
gratitude”
Create a challenge if one does not
already exist
Reinvent yourself daily
TIPS FOR SUCCESS
1.
2.
3.
4.
Wake up with an “attitude of
gratitude”
Create a challenge if one does not
already exist
Reinvent yourself daily
Don’t take everything personally
If you are an
angry person:
You are not in control of your life.
You are subject to the dictates of your
emotional environment.
Your premature mortality rate is 3 times that
of non-angry people!
Anger is the poison we
swallow…
hoping the other guy
will die!
TIPS FOR SUCCESS
1.
2.
3.
4.
5.
Wake up with an “attitude of
gratitude”
Create a challenge if one does not
already exist
Reinvent yourself daily
Don’t take everything personally
Reduce your expectations of others
and increase your own expectations
TIPS FOR SUCCESS
1.
2.
3.
4.
5.
6.
Wake up with an “attitude of
gratitude”
Create a challenge if one does not
already exist
Reinvent yourself daily
Don’t take everything personally
Reduce your expectations of people
Continue to make good choices
TIPS FOR SUCCESS
1.
2.
3.
4.
5.
6.
7.
Wake up with an “attitude of
gratitude”
Create a challenge if one does not
already exist
Reinvent yourself daily
Don’t take everything personally
Reduce your expectations of people
Continue to make good choices
Start accepting reality
TIPS FOR SUCCESS
1.
2.
3.
4.
5.
6.
7.
8.
Wake up with an “attitude of gratitude”
Create a challenge if one does not already
exist
Reinvent yourself daily
Don’t take everything personally
Reduce your expectations of people
Continue to make good choices
Start accepting reality
Accept change and adapt quickly
The price of greatness
is responsibility.
Sir Winston Churchill
The time to act
responsibly is
now!
The past is to be respected
and acknowledged,
but not to be worshiped.
It is our future in which we will
find our greatness.
Pierre Trudeau (1919-2000)
Remember, everyday:
You’re a public servant.
 It’s a responsibility you’ve accepted.
 You must act as an agent for change.
 It’s all about the future of Canada.
 Innovation creates your future.
 Great followers like you make great
leaders!

Preparing your minds
for action:
Changing the way
we change
James T. Reese, Ph.D.
PLEASE VISIT US AT OUR WEBSITE
www.JamesTReese.com