POSH01 – SC850A RESEARCH PROJECT Student Name: Ir. CHAN Yiu-hon Supervisor Name: Dr. Kam Chi Kit, Charles Submission Date: 2 November 2003 Project Title ”The Exploration of the Determinants Leading to the Adoption of Safety Behavioural Intention of Registered Electrical Workers“ Background Over 42,000 buildings in Hong Kong Most of the fixed electrical installations in buildings are subject to a yearly or 5-yearly periodic test Newly constructed buildings, deliberated improvement, and renovation in existing buildings and units Risk of getting an electrical accident increases with longer exposure to hazardous electrical energy Consequences of Electrical Accident Electric shock - Body injury - Electrocution Explosion and subsequent fire - Damage to properties - Loss of life Safety Approaches Legislative Approach Electricity Ordinance - Electricity (Wiring) Regulations - Electricity (Registration) Regulations Factories and Industrial Undertaking Ordinance - Factories and Industrial Undertaking (Electricity) Regulations - Construction Sites (Safety) Regulations Occupational Safety and Health Ordinance Registration of Electrical Worker Safety Approaches Other Safety Approaches Safety Communication Safety Promotion Safety Training and Education Occupational Safety Charter Electrical Accident Statistic 100 No. of Accident 80 No. of Death 60 40 20 0 1995 1996 1997 1998 1999 2000 2001 Significance of the Research 88% of accident causation due to unsafe behaviour (Viner 1996) 96% of Dupont’s workplace accidents were due to unsafe behaviour rather than unsafe condition (Mcsween 1995) Inadequacy of Existing Strategy Enforcement approach does not help to build up the safety behaviour of registered electrical workers Enforcement approach is becoming out-dated Fines for breaching the safety law are always low What have been missed The current strategy on occupational safety in Hong Kong was not effective Electrical accidents still happen resulting from unsafe behaivour Unsafe behaivour could not be improved by law enforcement ? Aims of this Project To determine the key factors which are effective for changing the safety behaviour of registered electrical workers with a view to preventing electrical accidents from happening To explore a multi-dimensional model that explains the causal relationships between the safety behaviour and the identified factors To study the safety perceptions of register electrical workers by reference to the multi-dimensional safety behavioural model Objectives of this Project To effectively reduce the recurrence of electrical accidents To improve: - the safety behaviour of registered electrical workers To assess: - the safety perceptions of registered electrical workers To reduce: - the turnover, absenteeism and errors Literature Review Key Concepts of the Contemporary Theories, Approaches and Models have been Studied What is Safety Bahaviour “Behaviour” refers to actions by an individual that can be observed by others, it is what a person will do or say but not what the person’s thinking, feeling or belief. (Geller 1996) “Behaviour” is the action(s) or reaction(s) of person or things under specified circumstances. (American Heritage Dictionary) Human behaviour is surely the most fascinating of all subjects matters….. It is the almost exclusive concern of the great literatures of the world. (Skinner 1968) Why Interest in Behavioural Approach The application of behavioural research to the solution of human problems has been successful (Boyce et al. 2002) Behaviour-based safety has provided a platform for constructive debate and contributed significantly to the workplaces safety. (Geller 2002) The successful introduction of a behavioural safety process, focusing on identifying and reinforcing safe and reducing unsafe behaviour, is one means of improving safety performance. (Watson Walker 1997) Psychological Theories Reviewed The following theories were reviewed: - Social Cognitive Theory - Health Belief Model - Theory of Reasoned Action/ Theory of Planned Behaviour Summary of Key Concepts Theory/Model Key Concept Social Cognitive Theory Reciprocal Determination Symbolizing Capability Vicarious Capability Forethought Capability Self-Regulatory Capability Self-Reflective Capability Health Belief Model Perceived Susceptibility Perceived Seriousness Perceived Benefits of Taking Action Barriers to Taking Action Cues to action Self-efficacy Summary of Key Concepts Theory/Model Theory of Reasoned Action / Theory of Planned Behaviour Key Concept Behavioural Beliefs Attitude Towards Behaviour Normative Beliefs Subjective Norms Control Beliefs Perceived Behavioural Control Intention Volitional Control Key Factors KEY FACTORS IDENTIFIED Past Experience Management Support Peer Support Safety Climate Safety Culture Behavioural Intention Research Method Design of Research Instrument (Questionnaire) Sampling Data Collection Validity Test Reliability Test Formulation of Research Hypothesis Hypothesis Model for Goodness of Fit Test Design of Questionnaire Anonymous A questionnaire was designed based on the identified behavioural factors Questionnaire items were developed alongside the established inventories • Diagnostic Instruments for the Prevention of Work Accidents (Melia 2003) • Safety Climate Assessment Toolkit (Cox & Cheyne 2000) • Stress LessTM-Stress Assessment and Personalized Program (SLI 2000) Design of Questionnaire Simple words Six-point Likert-type response scale “0” - Never to “5” - Always “0” - None to “5” - Very High Translated into Chinese version - Language teacher - Site safety manager - Safety professional Design of Questionnaire Part I & Part II : Demographic Data General & Job Description Part III : Safety Behaviour Related Questions Past Experience Management Support Peer Support Behavioural Intention Safety Climate Safety Environment Questionnaire Past Experience A.1 Considering your experience and the safety measures that you take, what real risk do you have of suffering an accident? A.2 Taking into account your training, your experience and the way in which you really work, what real risk do you have of suffering a very grave or fatal accident? A.3 Considering your work habits, to what degree do you feel sufficiently protected against a possible accident? A.4 Taking into account the conditions of your workplace and the measures of protection taken, what real risk do you have of suffering from electrical work related illness? Questionnaire Management Support B.1 Your superior strives to do his/her electrical work in a safe way. B.2 Your superior strives to show his/her subordinates the safe electrical work methods. B.3 If somebody does not follow a safety rule, your superior will rebuke him. B.4 Your superior gives you clear instructions about how to do electrical work safely. Questionnaire Peer Support C.1 Safety is a priority for my colleagues. C.2 If somebody does not fulfill a safety rule, your colleagues would worry and bring it to their attention. C.3 Your colleagues strive to fulfill the safety rules. C.4 Your colleagues help you to work in a safe way. C.5 Your colleague will inform you about the safety rules that you should fulfill. Questionnaire Behavioural Intention D.1 You follow the safety rules and instructions to carry out electrical work. D.2 When unsafe situations or risks arise, you report to my superiors. D.3 When you work without fulfilling a safety rule, you feel worried. D.4 You work on energised electrical installation. D.5 You arrange power company to stop the electricity supply before you carry out electrical work on a main switchboard. Questionnaire Safety Climate E.1 You have received training in your company about accident prevention and health and safety at work. E.2 Your company arrange safety inspection to your work place. E.3 You receive cash incentives for working fast regardless of whether you work safely or not. E.4 Your company will rectify the discovered unsafe work items promptly. Questionnaire Safety Culture F.1 Your company arranges talks and seminars to promote safety awareness and prevent accident. F.2 Your company provides appropriate personal protective equipment. F.3 There are meetings where you are informed about work safety practices. F.4 The environment of workplace and condition of machines are complying with safety requirements. F.5 Your company uses promotional campaigns to encourage work safety. Recruitment of Participants and Data Collection Registered electrical workers Verbal explanation Completed questionnaire were returned by: - Dropping in the collection box - Mailing to the corresponding address - Facsimile to the designated number Data Collection Pilot Data Collection - 65 questionnaires were collected - As 5 questionnaires were rejected - 60 successfully completed questionnaires were used - Validity test By factor analysis Validity Test for Pilot Data Pattern Matrix showing the spread of 27 questionnaire items Pattern Matrix 1 2 3 4 ITEM 1 .957 ITEM 2 .959 ITEM 3 .952 ITEM 4 .784 ITEM 5 .904 ITEM 6 .921 ITEM 7 .856 ITEM 8 .953 ITEM 9 ITEM 10 ITEM 11 ITEM 12 ITEM 13 ITEM 14 .943 ITEM 15 .947 ITEM 16 .880 ITEM 17 .851 ITEM 18 .909 ITEM 19 ITEM 20 ITEM 21 ITEM 22 ITEM 23 .954 ITEM 24 .892 ITEM 25 .758 ITEM 26 .669 ITEM 27 .594 Extraction Method : Principal Component Analysis. Rotation Method : Oblimin with Kaiser Normalization. a. Rotation converged in 9 iterations. Kaiser-Meyer-Olkin (KMO) Measure of Sampling Adequacy .710 5 6 -.750 -.853 -.937 -.820 -.872 -.894 -.821 -.763 -.703 Validity Test for Pilot Data Pattern Matrix showing the spread of 26 questionnaire items Pattern Matrix 1 2 3 4 ITEM 1 .956 ITEM 2 .957 ITEM 3 .951 ITEM 4 .784 ITEM 5 .898 ITEM 6 .923 ITEM 7 .868 ITEM 8 .955 ITEM 9 ITEM 10 ITEM 11 ITEM 12 ITEM 13 .944 ITEM 14 .950 ITEM 15 .869 ITEM 16 .852 ITEM 17 .910 ITEM 18 ITEM 19 ITEM 20 ITEM 21 ITEM 22 .962 ITEM 23 .902 ITEM 24 .720 ITEM 25 .657 ITEM 26 .547 Extraction Method : Principal Component Analysis. Rotation Method : Oblimin with Kaiser Normalization. a. Rotation converged in 9 iterations. Kaiser-Meyer-Olkin (KMO) Measure of Sampling Adequacy .705 5 6 .848 .929 .820 .861 -.987 -.925 -.870 -.803 Reliability Test Safety Determinant Elements Item Number Alpha Coefficient Past Experience 1,2,3,4 0.923 Management Support 5,6,7,8 0.935 9,10,11,12 0.921 Behavioural Intention 13,14,15,16,17 0.938 Safety Climate 18, 19, 20, 21 0.936 22, 23, 24, 25, 26 0.873 Peer Support Safety Environment - An alpha coefficient of value equal to or higher than 0.7 indicates that the questionnaire items within each sub-scale of measure are highly consistency. (young 1996) - As all alpha coefficients were higher than 0.7, the consistency of the sub-scales was confirmed. Modification of Questionnaire & Collecting Full Data Validity and reliability were established The questionnaire was modified Another survey was conducted 135 questionnaires were collected and 12 questionnaires were rejected 123 successfully completed questionnaires were used Validity Test - Pattern Matrix showing the spread of 26 questionnaire items Pattern Matrix 1 2 3 4 ITEM 1 .960 ITEM 2 .963 ITEM 3 .967 ITEM 4 .890 ITEM 5 .906 ITEM 6 .972 ITEM 7 .937 ITEM 8 .986 ITEM 9 ITEM 10 ITEM 11 ITEM 12 ITEM 13 .976 ITEM 14 .972 ITEM 15 .926 ITEM 16 .902 ITEM 17 .940 ITEM 18 ITEM 19 ITEM 20 ITEM 21 ITEM 22 .958 ITEM 23 .927 ITEM 24 .704 ITEM 25 .794 ITEM 26 .579 Extraction Method : Principal Component Analysis. Rotation Method : Oblimin with Kaiser Normalization. a. Rotation converged in 9 iterations. Kaiser-Meyer-Olkin (KMO) Measure of Sampling Adequacy .798 5 6 -.881 -.956 -.887 -.911 -.959 -.921 -.895 -.860 Reliability Test Safety Determinant Elements Item Number Alpha Coefficient Past Experience 1,2,3,4 0.925 Management Support 5,6,7,8 0.95 9,10,11,12 0.935 Behavioural Intention 13,14,15,16,17 0.946 Safety Climate 18, 19, 20, 21 0.973 22, 23, 24, 25, 26 0.837 Peer Support Safety Environment - An alpha coefficient of value equal to or higher than 0.7 indicates that the questionnaire items within each sub-scale of measure are highly consistency. (young 1996) - As all alpha coefficients were higher than 0.7, the consistency of the sub-scales was confirmed. Structural Equation Modeling The identified key factors (determinants) were put together into a conceptual model and to be tested by Structural Equation Modeling (SEM) Model Testing Formulation of Hypothesis Selection Model Fit Index Model Testing and Evaluation of Model’s “Goodness-of-Fit” Interpreting the Testing Result Discussion of Findings The 6 Identified Behavioural Determinants Management Support Peer Support Past Experience Safety Climate Safety Environment Behavioural Intention Hypothesis Model Management Support Peer Support Safety Climate Safety Environment 1 Social Support Past Experience 1 Safety Culture Behavioural Intention Hypothesis Model Management Support Peer Support Safety Climate Safety Environment 1 1 x Social Support Past Experience x Safety Culture Behavioural Intention Hypothesis Model Management Support Peer Support Safety Climate Safety Environment 1 1 x Social Support Past Experience x Safety Culture Behavioural Intention Selection of Model Fit Index Model fit index Minimum acceptable value for model fitness Relative chi-square, (Cmin/df) Goodness-of-fit index, (GFI) <5 GFI >= 0.9 Adjusted goodness-of-fit index, (AGFI) AGFI >= 0.9 Stability Index, (SI) 1 >= SI >= -1 Hypothesis Model c b a 1 1 1 Management Support d Peer Support 1 Safety Climate Safety Environment 1 1 X Social Support X Safety Culture 1 1 g f Past Experience Behavioural Intention 1 1 h e The model Cmin/df=3.177, GFI=.940, AGFI=0.90 SI = 0.134 Output of the Model a b .73 mgtsupp .15 .88 .43 safeclim peersupp .86 d c Safeenvt .94 .65 .39 .45 .29 .52 Social Support .52 Safety Culture g f .55 .05 passexpt h .03 .31 Intent e Comparison of Model Fit Indexes Model fit index Relative chisquare, (Cmin/df) Goodness-of-fit index, (GFI) Adjusted Goodness-of-fit index, (AGFI) Stability Index, (SI) Minimum acceptable value for model fitness <5 Model output value Cmin/df = 3.177 Model fitness accepted (Y/N) Y GFI >= 0.9 GFI = 0.94 Y AGFI >= 0.9 AGFI = 0.9 Y 1 >= SI >= -1 SI = 0.134 Y The hypothesis safety perception model for registered electrical workers was accepted Discussion of Findings Observation 1. “Social Support” and “Safety Culture” are reciprocal behavioural determinants 0.52 Social Support 0.52 Safety Culture Discussion of Findings Observation 2. “Past Experience” is an essential element for determining the “Safety Behaviour” of registered electrical workers Past Experience 0.31 Safety Behaviour Discussion of Findings Observation 3. “Safety Culture” is an essential element for sharpening the “Safety Behaviour” of registered electrical workers Safety Culture 0.55 Safety Behaviour Achievement from this Study The key factors which are effective for changing the safety behaviour of registered electrical workers have been determined A multi-dimentional model that explains the causal relationships between the safety behaviour and the identified factors has been established The safety perceptions of registered electrical workers by reference to the established multidimentional behavioural model have been studied Limitations & Further Research - To increase the number of participants in the survey - To refine the research by categorising the safety behaviour of different grades of registered electrical workers - To extend the study to electrical workers who are yet registered with the Electrical and Mechanical Services Department - To formulate a safety enhancement programme based on the observations, and apply it practically to registered electrical workers Conclusion The relationship between behavioural determinants for sharpening safety behaviour is complex and it could be assessed and evaluated by forming conceptual safety behavioural model Traditional safety approaches would not be effective without taking into consideration of the identified safety behavioural determinants Behaviour-based approach is and will remain an important solution for the safety of registered electrical workers End of Presentation Thank you