Planning for Enterprise Systems Objectives describe enterprise systems planning discuss Accelerated SAP approach What is implementation? Opportunity: Integrate disparate systems Provide real time information Adopt proven systems Enforce standards Reengineer business processes Restructure organization Working solution: Use of enterprise systems for managing information flows Critical Success Factors commitment from top management empowered teams with ability to make decisions strong project management leadership adaptable organization defined business direction best people = best results Systems Development Life Cycle (SDLC) 1. Feasibility 6. Operations 2. Analysis 5. Implementation 3. Design 4. Coding Enterprise System Implementation Phases 1. Initiation 6. Operations 2. Planning 5. Transition 3. Analysis & process design 4. Realization Project Charter mission of project (main goals) project objectives (measurable desired outcomes) business drivers (environmental forces driving project) issues, barriers, or restraining forces that may inhibit the project’s success project measures (how organization knows when project is completed and/or making progress) Scoping the implementation: four types of projects Initial implementations no prior enterprise system Subsequent rollouts in other areas different business units or geographic locations Upgrades to existing system Enhancements new functional areas or modules added to core system Blueprinting mission objectives processes MAPPING enterprise system resources Data-driven approach processes forms & reports MAPPING data elements enterprise system resources Big bang Implementing all targeted functionality at same time Advantages: Integrated configuration and testing Better opportunity for changing organizational structure Disadvantages: Extreme change Complex project management Phased Implementing targeted functionality in phases By module, geography, or business unit Advantages: Less disruptive to business Projects are easier to manage Disadvantages User buy-in wanes More testing and integration issues Continuous Change Project Preparation Business Blueprint Final Preparation Realization Go Live & Support ASAP Implementation Accelerated SAP (ASAP) An approach resulting in a quick, cost effective implementation of R/3 Minimizes the length of time between installation and production start up Maximizes the utilization of SAP and customer resources Incorporates a process oriented approach to training Involves the user community Results in a repeatable “model” that can be used with other implementations of R/3 implementation deliverables 1 2 3 5 4 Business Process Master List Project Plan Scope Enhancements. Authorizations System Performance Reports Interfaces Processes Org. structure Baseline Scope Procedures Test Cases Reports Interfaces Conversion Business Blueprint Test Plan Train.Mat. Go Live Plan 1 Phase 1: Project Preparation Explain roles and procedures Prepare the Project Charter Define schedule, budget, and resources Provide initial training for project team Define technical requirements Prepare executive kickoff meeting 2 Phase 2: Business Blueprint Assess customer requirements through the interviews, questionnaires, and models of the Business Blueprint Provide training for project team Install development system Review the Business Blueprint 3 Phase 3: Realization Customizing Customize the "Baseline" system, which covers 100 % of the organizational structure and 60% of all daily business operations Check that this Customizing realizes your business processes (first integration test) Final Integration Test Check other business processes which may be indirectly affected Design, develop, and test interfaces, reports, and data conversions 4 Phase 4: Final Preparation Planning for the going live data Training end users Testing: integration, volume, and stress Establishing an internal Help Desk Cutover to production environment 5 Phase 5: Go Live and Support Start of production operation Setting up support Verifying the accuracy of the production system Measuring business benefits Optimizing performance Example of Project Duration PHASE Pct 1 Project Preparation 12% 2 Business Blueprint 15% 3 Realization 46% Baseline 12% Final Configuration 13% Integration Test 21% 4 Final Preparation 5 Go Live & Support Total 19% 8% 100% Summary described enterprise systems planning discussed Accelerated SAP approach