Dr. Shankar P. Rajbhandari
shankar.rajbhandari@gmail .com
Defining Stress
• Stress is defined as an organism's
total response to an environmental
condition or stimulus.
• Stress typically describes a
negative condition that can have an
impact on an organism's mental and
physical well-being.
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Stress Management
Stress management refers to reduce
negative stress and to provide
positive feelings of being in control
of one's life and promote general
well-being.
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Eustress
Distress
• Positive or
helpful
consequences
• Negative
consequences
•
- Hans Selye
Stress in Organization
• People in organization become under
stress due to various reasons.
• Different people experience and handle
work-related stress differently.
• Some people are more distressed out by a
particular situation than others..
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• What is more stressful for one
person may not be stressful for
others.
• Stress varies from person to
person depending upon –
personality, perception, and
response
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Techniques to Cope with Stress
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Relaxation
Deep breathing
Conflict resolution
Time management
Social activity
Exercise
Meditation
Natural medicine
Planning and decision-making
Listening relaxing music
prayer
Causes of Work-Related Stress
• Work culture and practices
• Poor relationship with superior,
subordinates, and peers
• Poor work life balance
• Organizational structure
• Managerial confusions
• Tight dead-lines
• Resource constraints
• Systemic defects
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Impacts of Work-related Stress
1. Physical hazards
- Wanting to cry unnecessarily
- Feeling of inability to cope
- Short temperedness at work and home
- Loss of appetite
- Inability to plan, concentrate, and
control work
- Loss of motivation
- Commitment
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2. Physical and Emotional Health Hazard
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Muscular tension
Backache and neck ache
Cold and other infections
Difficulty to sleep
Digestive problem
Increased sweating
Skin rashes
Blurred vision
Raised heart rate
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As work pressure is impossible
to avoid completely, it is
important to learn to manage
and
keep
stress
at
a
comfortable level.
How?...
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Techniques for Managing Stress
• Control time allocation and goals – causes
stress more schedules what one can handle.
• Learning to Say “No” if one is overloaded.
• Prioritize and Complete all time-bound
commitments.
• Meeting Management – fix agenda and time.
• Time Management –basis of TM is the
ability to control events.
• Make Time Decision Based on Analysis.
• SPR
Attain Balance Between
Work
and
Life.
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Major Issues About Control
1. Some things are uncontrollable.
Trying to control the uncontrollable
is a
key cause of stress and
unhappiness.
2. Feeling not in control is the enemy of
time management.
3. Feeling not in control is one of the
major causes of stress in our daily
lives too.
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Techniques of Analyzing Time Decisions
• Look at how you currently divide
your time.
• Do you get unimportant things
completed first as they are easy?
• Do you focus your efforts on the
things that will really make a
difference for you and your
organization?
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Activities/Events vs. Priority Setting
• Not urgent and not important
• Urgent but not important
• Not urgent but important
• Urgent and important
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Causes of Delay Actions
• You do not know how to do the task.
• You do not like to do the task.
• You feel indecisive about how to
approach the task.
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Techniques of Overcoming Delay Actions
• Breaking the large project into as many
small, manageable, instant tasks as
possible.
• Make a written list of every task.
• List the small tasks on your daily,
prioritized to do list.
• Reward yourself upon completion.
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Managing Stress in Workplace
‘Fight-or-Flight’ Approach
Thank you for
your attention!