Strategy and experience of
Spain in interoperability for
eGovernment
Why interoperability
It is a precondition in the service of the development of
eGovernment. It is important:
To make a reality principles and rights of the citizens.
To enable more easier cooperation in the development and
delivery of eGovernment services.
To enable better efficiency; reduction of time and
costs in the development and delivery of eGovernment services.
Digital Agenda for Europe
Contents
1.Delivery of eGov services in a
complex scenario
2.Three keys to success
3.Conclusions and next steps
Many actors involved
17 Autonomous
Communities
2 Autonomous cities
13 Departments
139 Autonomous organisms
The Department of Finance and
Public Administrations responsible for
administrative modernization and
promotion of eGov.
8.116 municipalities
41 County councils
10 Chapters and island Councils
The way to achieve results …
Three keys to success:
(1) Legal framework
Legal framework for eGov
The Legal framework is an important aspect of eGov readiness.
It provides legal certainty to eGov.
Spain has a sound and comprehensive legal framework for eGov,
oriented to implement the legal safeguards that exist in the real world to the virtual world.
The eGov Law 11/2007 regulates:
– (i) Principles and rights: citizens’ right to interact with Public Administration by
electronic means -> obligation to P.A.s to enable electronic access to their services.
– (ii) Basic aspects of IT use in eGov:
e-site, e-registries, e-identification, ecommunications, e-notifications, electronic administrative procedure, e-documents, e-file, e-archive
– (iii) Cooperation of Public Administrations to facilitate access to
services.
Security and Interoperability in the service of the right of the citizens to interact with
P.A.s by electronic means.
P.A.s shall adopt measures to ensure interoperability.
Article 42 creates the National Interoperability Framework, regulated by Royal Decree 4/2010.
National Interoperability
Framework
The Spanish NIF is a legal text
Royal Decree 4/2010 implements the NIF
Objective: to provide criteria to build and improve interoperability;
clear and direct statements.
Scope: To be followed by all Public administrations in their relations
between them and with citizens.
Implementation effort ongoing: deadline 30.01.2014
Developed with the participation of all Public Administrations (General State,
Regional, Local, Justice, Universities, + input from Industry).
7
The way to achieve results …
Three keys to success:
(2) Common infrastructures and
services
Common services
An ecosystem of common infrastructures and services is available,
including services in cloud and with legal support.
Built to support the eGov services as defined in our legal framework.
They are enablers of the massive and full-implementation of e-services.
They contribute to security through simplification of the scenario.
(Non exhaustive)
English version: http://administracionelectronica.gob.es/pae_Home/dms/pae_Home/documentos/Estrategias/Racionaliza_y_comparte/pae_Portfolio_soluciones_compartidas
/Infrastructures-services-solutions-DGMAPIAE-v1_7/Infrastructures-services-solutions-DGMAPIAE-v1-7.xlsx
Common services
Some examples
Communications platform
All P.A.s connected (central, regional and over 3.700 Local entities connected).
Connected to transeuropean network TESTA: access to EU services.
SARA Cloud → applications as services.
National eID (DNIe), National Identity Card.
Two digital certificates inside the chip (Authentication, qualified eSignature).
> 34 Million cards
@Firma: Services & tools for validation of eSignature & certificates.
Interoperability of eSignatures and certificates: > 200 types of certificates of > 23
providers (national and intl.)
Available to all Public Administrations: Used by > 600 entities of P.A.s.; 8Million
transactions/month.
Intermediation platform: allows P.A.s to verify on-line citizen data.
Avoid that citizens have to provide information already available in the Administration.
UN Award in 2014
Uses Red SARA and @Firma.
29,8 Million transactions in 2013.
Single entry point for Invoices of the General State
Administration
Called FACe, allows the submission of invoices in electronic format.
Extended to other public administrations.
The way to achieve results …
Three keys to success:
(3) Cooperation
Cooperation
Cooperation through the eGovernment
Committees for eGovernment:
Participation of all public
administrations in Spain (General State
Administration, Regional Governments,
Local Entities, Justice, Universities).
More than 200 experts with different
profiles: ICT, legal, archives, …
Cooperation - EU
Early alignment with EU interoperability
strategies, policies, actions, instruments
European Interoperability Strategy
European Interoperability Framework
Contribution and feedback.
(Re)Use of policies, results and products.
The NIF foresees the linking of services to
equivalent ones in the EU:
Red SARA
@Firma
060
EUGO
CTT
...
→ sTESTA
→ STORK/STORK2
→ Your Europe
→ PSCs - Services Directive
→ JOINUP
→ ISA Work Programme
Participation in services and projects:
Sectorial cross border services.
LSP-CIP: STORK, STORK2, eSENS, epSOS, GEN6
AGRICULTURE AND ENVIRONMENT
What is happening next …
Conclusions and next steps
Conclusions
Three keys to interoperability in eGov:
(i) a sound and comprehensive legal framework
(ii) common infrastructures and services with legal basis
(iii) strong cooperation
+ Alignment with EU strategies, policies and actions.
Work is ongoing:
To implement the NIF in Public Administrations.
To evolve and improve the NIF.
Many thanks
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