Human Resource
Management
Managing Work and Job
Analysis
How do you make work like play?
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Job Characteristics Model
Core Job
Dimensions
Skill Variety
Task Identity
Task Significance
Critical
Psychological
States
Personal
and Work
Outcomes
High Internal
Motivation
Meaningful
Work
High Quality
Performance
Autonomy
Feedback
Outcomes
Knowledge
High Work
Satisfaction
Low
Absenteeism
Strength of Employee Growth Need
Source: Hackman & Oldham, 1975
Job Enlargement
Job Rotation
Job Enrichment
Team-Based Job Designs
Job Analysis
Job Description
Job Specifications
Job Analysis
Methods
Interviews
Observations
Diaries
Questionnaires
Qualitative vs. Quantitative
Pluses/Minuses
Job Analysis Uses
Legal Compliance
Recruitment/Selection
Performance Appraisal
Compensation
Training/development
What’s in a Job Desription?
Elements of a job description
Identification Information
Job Summary
Job Duties and Responsibilities
Job Specifications (KSAs)
Minimum Qualifications
Job Analysis Techniques
DOT – A starting point
http://www.occupationalinfo.org/
Task Inventory Analysis
-knowledge, skills, abilities (KSAs)
Interview, survey, KSA matrix
CIT – Critical Incident Technique
-generate dimensions
-generate incidents (performance levels)
-retranslate
-assign effectiveness values
Job Analysis Techniques –
Quantitative Approach
Position Analysis Questionnaire (PAQ)
http://www.paq.com/
194 items
Information input
Mental processes
Work output
Relationships with others
Job context
Other characteristics
Other Quantitative Approaches
Professional and Managerial Position
Questionnaire (PMPQ)
Standardized questionnaire
For professional & managerial jobs
http://www.paq2.com/pmpqmain.html
http://online.onetcenter.org/
Job Analysis Techniques
Functional Job Analysis
Relationship to people, data, and things
Methods/techniques to perform job
Machines, tools, equipment used
Materials, projects, services produced
Management Position Description
Questionnaire (MPDQ)
Job Description
Job Summary
Job Duties and Responsibilities
Job Specifications and Minimum
Qualifications
KSAs
Minimum Qualifications
Human Resource Generalist
Job Title:
Human Resource Generalist
Company Job Code:
.......................................
FLSA Status:
.......................................
Division/Department
.......................................
EEO Code:
.......................................
Reports to:
Human Resource Manager
Salary Grade/Band:
.......................................
Last Revision Date:
.......................................
SUMMARY
Responsible for all human resource activities for the company. Provide advice, assistance and follow-up on company policies, procedures, and documentation.
Coordinate the resolution of specific policy-related and procedural problems and inquiries.
PRIMARY RESPONSIBILITIES
1.Responsible for all human resource activities to include employment, compensation, labor relations, benefits, and training and development.
2.Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
3.Develop and maintain relationship with employment agencies, universities and other recruitment sources.
4.Prepare and maintain company salary structure, job documentation, and job evaluation systems. Complete salary survey questionnaires.
5.Prepare, process and distribute payroll.
6.Design and conduct new employee orientations.
7.Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.
8.Work with union representative to resolve labor relation issues.
9.Recommend, develop and schedule training and development courses.
10.Provide advice, assistance and follow-up on company policies, procedures, and documentation.
11.Coordinate the resolution of specific policy-related and procedural problems and inquiries.
12.Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.
13.Develop and recommend operating policy and procedural improvements.
14.Other duties as assigned.
ADDITIONAL RESPONSIBILITIES
1.Perform specific research/investigation into operational issues, as requested.
2.Provide on-the-job training to new employees.
KNOWLEDGE AND SKILL REQUIREMENTS
1.Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
2.Knowledge of multiple human resource disciplines. Knowledge of federal and state employment and benefit laws. Strong interpersonal and communication
skills. Ability to analyze data and provide recommendations. This is normally acquired through a combination of the completion of a Bachelor's Degree and three
to five years of human resource experience.