Effective Meetings - The Hazmat 101 Web

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Effective Safety

Meetings

©

Dr. Brian R. Shmaefsky

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Presented by

Dr. Brian Shmaefsky

Shmaefsky Consulting &

Professor of Biology

Kingwood College

Dr. Brian R. Shmaefsky

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What is a meeting?

 A purposeful gathering of people

 A goal oriented work session

 A productive use of communal time

 A cooperative group effort

Dr. Brian R. Shmaefsky

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What is a safety meeting?

 A time to educate all parties about safety issues

 A time to discuss pertinent safety concerns

 A time for two-way communication

 A time to resolve problem issues

 A time to instill a safety ethic

Dr. Brian R. Shmaefsky

What a safety meeting is

not

!

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A waste of everybody’s time

 An open time for other than safety discussions

 A gripe session about working conditions

 A formality because it is required

 A finger-pointing session

 An arena to embarrass or shame people

 A safety statistics session

Dr. Brian R. Shmaefsky

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Meetings 101

 Meetings require a:

– Structure

Plan

Goal

– Strategy

 Meeting members have roles:

– Managers

– Contributors

– Consumers

Dr. Brian R. Shmaefsky

Meetings 101 -

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 Structure

– Organized

Follows an agenda

Is rehearsed

 Plan

– Have a target audience

– Have a philosophy or mission

Dr. Brian R. Shmaefsky

 Goals

Has delineated objectives for that meeting

Has measurable outcomes

 Strategy

Has a designated leader

Follows the structure

Sticks to the plan

Meets the goals

Meetings 101 - Roles

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•Manager – Safety officer

•Plans meeting

•Organizes meeting

•Sets goal of meeting

•Contributor – Management or employee reps

•Identifies issues

•Sets goal of meeting

•Consumer – Management and employees

•Object of goals

•Beneficiary of goals

Dr. Brian R. Shmaefsky

Meeting TQM

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 TQM – Total Quality Management

– Designing a flexible format into meetings that meet the current and emerging goals of the organization

 Define the rules of the meeting

 Define goals and needs of the organization

 Delineate immediate goals of each meeting

 Define individual and team roles of members

 Define committee structures (purposes & deadlines)

 Evaluate measurable outcomes and success of meeting

 Solicit feedback to improve future meetings

Dr. Brian R. Shmaefsky

Practical elements of a meeting

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 Effective meeting checklist

 Guidelines or Order

 Agenda (topics)

 Meeting manager

 Recorder

 Documentation

 Follow-up

Dr. Brian R. Shmaefsky

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Guidelines or Order

 Rules for running the meeting

– Keep control over the rules and plan

Maintain integrity of the goals and strategy

Limit the types of discussions to those related to the goals of the meeting

Maintain an order of speaking

Provide a set format for discussion and arguments

(Guidelines and rules must be effective & be followed)

Dr. Brian R. Shmaefsky

Agenda

 Hand it out a reasonable time before meeting

 Have start and stop times

 Provide all topics and points of discussion

 Stick to the agenda

 Only change agenda with approval mechanism

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(A good agenda provides direction and meets the group’s goals)

Dr. Brian R. Shmaefsky

Meeting manager

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 Have a designated meeting manager

– Must have authority over other members

Duties may be distributed between two people

There must be defined roles for manager(s)

 Keeps a list of alternates that cannot be argued

 Keeps meeting on agenda

 Keeps track of guidelines

 Makes decisions

 Manages members

Dr. Brian R. Shmaefsky

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Recorder

A designated person

Takes accurate notes

Keeps notes that follow agenda format

Keeps track of all conversation at meeting

Collects and archives documentation

Keeps track of time for discussions

Prepares & distributes timely draft copies for review

Prepares final copy after getting input from review

Dr. Brian R. Shmaefsky

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Documentation

 Distribute in advance any documents discussed in a meeting

 Use printed charts, graphs, & tables for information to members

 Hand out hard copies of audiovisual presentations for members and records

 Handle documents with any needed confidentiality

Dr. Brian R. Shmaefsky

Follow-up

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 Review how the guidelines, rules, and agenda were adhered to for each meeting

 Evaluate whether the guidelines,rules, and agenda were effective for each meeting

 Solicit member response for their perceptions of each meeting:

– Did the meeting flow smoothly?

Did the meeting meet the intended goals?

Was the meeting completed on time?

Dr. Brian R. Shmaefsky

Meeting Dos & Don’ts

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Dr. Brian R. Shmaefsky

Dos

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 Keep the meeting time and location convenient for all members

Keep the meeting time to less than 2 hours

Hand out agenda and documents at least one week in advance

Stay on agenda and avoid diversions

Have adequate space for seating and presentations

Monitor the meeting to stay on agenda and on time

Solicit input from all members

Clean up meeting room so others can use it later

Dr. Brian R. Shmaefsky

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Don’ts

Have committees run by more than 5 lead people

Wait for late members

Use meetings “just to meet” or maintain status quo

Allow members to speak off agenda or ramble on about a topic

Let more than one speaker talk at a time

Assign too much committee work after one meeting

Run past the designated stop time of the meeting

Dr. Brian R. Shmaefsky

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Effective safety meeting features

 Is rehearsed and reviewed

 Has an introduction given a stated goal

 Solicits orderly audience responses

 Uses real cases or statistics

 Does not place blame or intimidate

 Leaves time for questions and answers

 Allows room for critique to evaluate effectiveness

Dr. Brian R. Shmaefsky

A point to remember

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 People learn best by interacting with information:

– Through discussion

– Through hands-on experience

 People remember:

20% of what they hear

30% of what they see

50% of what the hear & see

80% of what they hear, see, & experience

Dr. Brian R. Shmaefsky

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Another point to remember

 People learn best when safety meetings:

– Are upbeat

Are organized

State accurate information

– Provide valuable information

– Give ample opportunities for people to absorb the information and relate it to their jobs or lives

Dr. Brian R. Shmaefsky

Dr. S’ Safety & Meetings

Organization Background

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Lead production chemist in chemical industry

Workforce trainer – Biotechnology & Industrial Hygiene

University department head & college administrator

Professional organization chair

NGO chair

Civic organization chair

Political action group lobbyist – environmental issues

Journalist – did stories on a variety of safety issues

Given over 100 professional presentations

Dr. Brian R. Shmaefsky

The End

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A good meeting should not leave you dog tired from stress!

Dr. Brian R. Shmaefsky

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