Supporting Scientific Collaboration in Amplified Collaboration Environments Kyoung S. Park Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Electronic Visualization Laboratory (EVL) • • • • Established in 1973 Joint Program: Art and Computer Science First Star Wars film in 1977 Research: – Visualization – CAVE Research and Development – High-speed Optical Networks – Tele-Immersion – Amplified Collaboration Environments Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Amplified Collaboration Environment • Amplified Collaboration Environments (ACEs) are distributed war rooms which are enhanced with advanced visualization displays and computation (Leigh02). • Goal is to enhance collaboration among distantly located teams of experts gathered to intensively solve problems. • Human Factors study over ACEs is intended to understand how people work in display-rich environments, which consist of having every wall be an active display. Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Motivation: Maximally Co-located War rooms War rooms (Olson&Olson00) • Study of 9 project rooms • Comparison of war room groups with norm showed performance of war room group well above corporate average (Teasley00) • Characteristics of war rooms: – Persistence of information – Spatiality of human interaction and deictic reference – Group awareness – Immediacy of access to information and experts Electronic Visualization Laboratory (EVL) University of Illinois at Chicago The Continuum : Amplified Collaboration Environment for Scientific Investigation • To develop integrated ubiquitous tools and environments for collaborative scientific research in which collaborators can visualize, analyze and solve scientific problems • EVL’s Continuum consists of the number of modular technologies: – Video Conferencing – Immersion – Large Scale Data Visualization and Distribution – Annotation – Wireless Interaction Electronic Visualization Laboratory (EVL) University of Illinois at Chicago The Continuum at EVL Passive stereo Immersive Display Plasma Touch-screen Access Grid (annotations) Tiled Display (LCD tiles for high resolution, or plasma screens) Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Access Grid • Multi-sites conferencing – http://www.accessgrid.org/ speakers cameras desktop ambient mics Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Passive Stereoscopic Immersive Display • Tele-Immersion content distribution (Leigh01) • Widespread adoption by GeoWall Consortium for research & education in the Geosciences (Nayak02) Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Tiled LCD Display • Treat tiled display as a large digital corkboard on which information can be posted permanently for long term collaborative work • SpaceGlider as a remote control of all Continuum displays as if one big screen (Chowdhry02) • Switcher to jump between screens (Leigh02) Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Collaborative Annotation • Shared persistent whiteboard and flipcharts through plasma touchscreen Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Continuum Design Study • Iterative improvement of 2 networked Continuum spaces (Park03) • Observe and explore design issues for interaction of lots of displays and multiple simultaneous inputs in ACE • Observe how display-rich environments affect group awareness and parallelism in distance collaboration Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Study Methods • 1 pilot study and 4 iterative design studies with system configuration variations • Tiled display was main display used • 19 students (all subjects participated in two studies) • A group of 3~4 students performed a set of collaborative scientific tasks: – Web-based search and information fusion – Information visualization of multivariate data – Collaborative brainstorming and design • Measures – Observation; Video recording; Survey; Interview; Logging Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Initial Use of the Continuum – Pilot Study (Distributed) Mini-AG Room LCD2 LCD1 Tiled Display Focus Display projector/screen LCD3 Whiteboard mini-AG LCD4 close-up camera close-up camera AG Room Focus Display projector/screen AG Whiteboard side view camera LCD 1 WB view camera LCD 2 LCD 3 LCD 4 overview camera • Access Grid (full-AG setting; mini-AG setting) • Shared Whiteboard • Focus Display (for group discussion) • Distributed Corkboard Tiled Display with Switcher • 1 Input Control per Site Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Initial Use of the Continuum – Pilot Study (Co-located) AG Room Focus Display projector/screen Whiteboard LCD 1 LCD 2 LCD 3 • Shared Whiteboard • Focus Display with KVM switcher • Distributed Corkboard Tiled Display (1x4 format) with Switcher • 1 Input Control per User LCD 4 Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Pilot Study Observations • Sense of ownership for the resources • Tiled display offered partitioned group workspace while maintaining necessary awareness between distributed users • Tiled display was useful for multiple linked views and side-by-side comparison • Flexible tiled display that can project up to single large high-resolution data visualization • Treat Continuum’s displays as one big screen • Need to provide input control per individual Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Evaluation of Seamless Distributed Corkboard – Study 1 Mini-AG Room Tiled Display Users can glide a mouse from screen to screen AG Room mini-AG Whiteboard close-up camera close-up camera Tiled Display AG Whiteboard side view camera WB view camera overview camera • Access Grid (full-AG setting; mini-AG setting) • Shared Whiteboard • Seamless Distributed Corkboard Tiled Display using SpaceGlider (to support the illusion of one seamless display) • 1 Input Control per User • Physical Layout Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Study 1 Observations • Seamless distributed corkboard tiled display – Privacy concern (for locking individual workspace) – Treated as one seamless display; mouse conflicts – Group shared workspace – Public visibility helped group focused work – Casual glancing; but, often checked task progress – Data transfer between displays (copy-and-paste; read-and-write collaboration; use of paper) – Need close-up view • Shared resource sharing over whiteboard • Need more microphones and cameras in mini-AG setting! Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Evaluation of Seamless Distributed Corkboard with Personal Displays – Study 2 Mini-AG Room close-up camera Tiled Display mini-AG Whiteboard overview camera Users can glide a mouse from screen to screen AG Room close-up camera Tiled Display AG Whiteboard side view camera WB view camera overview camera • Access Grid (full-AG setting; improved miniAG setting) • Shared Whiteboard • Seamless Distributed Corkboard Tiled Display using SpaceGlider (between tiled display and whiteboard) • Tablet w/screen echo (to support close up view) Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Study 2 Observations • Seamless distributed corkboard with personal displays – Mixed: Tablet as individual workspace and Tiled Display as group workspace – Less casual glancing; task awareness – Public visibility helped mixed focus collaboration – Privacy concern (to focus assigned individual work) – Treated as one seamless display; mouse conflicts – Tablet helped proximity but raised size issue – Users felt no continuity of the workspace • Use of audio/video for shared resource sharing • Increased remote interaction; but, video overload • Read-and-write collaboration over AG Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Evaluation of Discrete Flexible Tiled Display with Personal Displays – Study 3 Mini-AG Room One screen can be maximized over Tiled Display close-up camera mini-AG Flexible Shared Tiled Display Whiteboard overview camera AG Room close-up camera AG Flexible Shared Tiled Display side view camera Whiteboard One screen can be maximized over Tiled Display WB view camera overview camera • Access Grid (full-AG setting; improved miniAG setting) • Shared Whiteboard • Discrete Flexible Shared Tiled Display (with different background colors) with Switcher • Tablet w/screen echo • Layout Changes Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Study 3 Observations • Discrete flexible tiled display with personal displays – Full-screen used for group discussion and personal uses (helped size problem) – Users can still work on Tablet while full-screen – Fewer mouse conflicts; no seamless display – Putting displays together helped copy-and-paste – Provided less public visibility; less casual glancing – Privacy concern (for personal thing - email) – Still copy-and-paste; read-and-write collab.over AG – Shared resource turn-taking over whiteboard • Finished faster; More casual interaction with remote users; Increased WB usages; Higher user satisfaction Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Evaluation of Presentation-model Display with Personal Displays – Study 4 Mini-AG Room close-up camera mini-AG Presentation-model Tiled Display Whiteboard overview camera AG Room close-up camera AG WB view camera Presentation-model Tiled Display side view camera Whiteboard overview camera • Access Grid (full-AG setting; improved mini-AG setting) • Shared Whiteboard • Presentation-model Display (to provide more privacy by sharing only single individual’s workspace at a time) with Switcher • Tablet w/screen echo Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Study 4 Observations • Presentation-model display with personal displays – Provided more privacy but no casual glancing – ‘Show me’ pattern by less visibility – Wanted distributed corkboard back! to glance other’s work (i.e. awareness) and to display data side-by-side (i.e. resolution issue) – No privacy concern – No mouse conflict by no control sharing – Disappeared read-and-write collaboration over AG • Shared resource sharing over Presentation Display • Quality degraded; Limited interaction with remote users; Decreased WB usages; Low user satisfaction Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Discussion: Summary of Study Design System Configurations Pilot Study1 Study2 Study3 Study4 Individual vs. Group Group workspace Group Mixed Mixed Individual Visibility Public Public Public Less Public More private Awareness Casual glance Casual glance Less casual glance Less casual glance No glance Seamless vs. Discrete display Discret e Seamless Seamless Discrete Resolution, size, proximity & layout Resource sharing Input pattern observed Close up display Whiteboard Discrete Fullscreen; Reduced resolution Layout WB; Fullscreen Presentati on Display Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Discussion: Communication • Audio – Overhearing –> provide microphones next to all displays – Collaboration halts by audio fails; but not easily repaired by using text chat • Video – How to position/angle camera? – Multiple video sources useful? – Wall-size video display useful? – How to arrange multiple video sources in the display? Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Discussion: Shared Workspace • Multiple users interaction over group workspace – Ownership pattern –> Need locking – Turn-taking pattern –> Need identification • Individual/Group Workspace – Public workspace provides information fully visible and supports group awareness – Presentation-model display (Private->Public) showed visibility problem – Individual workspace needed to be visible for collaborative work! – Need close up display for individual focus work – Group co-reference should always be visible Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Discussion: Display-rich Environment User Interface • Seamless vs. Discrete Display – SpaceGlider is good for 1 user; but, many collisions for multiple users (mainly by accidental intrusion) – Switcher avoids collisions between multiple users; but, not scalable to many tiles • Data Transfer between Displays – Copy-and-paste (only with search task) – Move windows between displays (only with seamless display) – Used various channels (e.g. tablet, paper, verbal) – Putting displays closer together helped copy-andpaste Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Discussion: Parallelism/Awareness • Task Parallelism – Task types (Mixed-focus vs. Group focused work) – Group work styles (Divided work vs. Work together) – Provide individual workspace – Need awareness when user’s working in parallel • Group Awareness – Shared resource sharing awareness –> Need identification – Task awareness –> Need group coordination tool – Awareness by overhearing and casual glancing – Overhearing and displaying spatiality of human interaction over AG Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Conclusions • Lessons learned: – Provide individual workspace for parallel work – Maximize visibility to enhance group awareness and interaction for distributed teams – Provide close up display for focus work – Support easy transition between individual work and group work – Group co-reference should always be visible • Improvements: – Need identification for shared resources sharing – Need coordination tool Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Future Directions • Further human factors research on Amplified Collaboration Environments (ACEs) – Exploring design issues of shared workspace – Long distance collaboration – e.g. EVL and TRECC – Exploring organizational or social factors • Research on intensive computing and data mining over ACE • Developing advanced visualization and collaboration technology to support ACE Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Building a Collaborative Bridge – The Continuum @TRECC Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Varrier : Tiled Auto-Stereoscopic LCD Display • • • Use barrier strip material in front of LCD to create autostereoscopic image. 4 horizontal pixels to create 1 stereoscopic pixel- oversampling to reduce aliasing. Use low-latency tracking to eliminate pseudo-stereo. Electronic Visualization Laboratory (EVL) University of Illinois at Chicago References • Park, K., Renambot, L., Leigh, J., Johnson, A., The Impact of Display-rich Environments for Enhancing Task Parallelism and Group Awareness in Advanced Collaborative Environments, In Workshop on Advanced Collaboration Environments, Seattle, WA, June 22-24, 2003. • Leigh, J., Johnson, A., Park, K., Nayak, A., Singh, R., Chowdry, V., Amplified Collaboration Environments, In the proceedings of VR Grid Workshop, November 26, 2002, Daejun, Korea, pp. 77-85. • Park, K., Cho, Y., Krishnaprasad, N., Scharver, C., Lewis, M., Leigh, J., Johnson, A., CAVERNsoft G2: A Toolkit for High Performance Tele-Immersive Collaboration, Proceedings of the ACM Symposium on Virtual Reality Software and Technology 2000, Oct 22-25, 2000, Seoul, Korea, pp. 8-15. • Park, K., Kapoor, A., Leigh, J., Lessons Learned from Employing Multiple Perspectives In a Collaborative Virtual Environment for Visualizing Scientific Data, Proceedings of ACM CVE 2000, San Francisco, CA, 09/10/00-09/12/00, pp. 73-82. • Park, K., Kenyon, R., Effects of Network Characteristics on Human Performance in a Collaborative Virtual Environment, Proceedings of IEEE VR `99, Houston, TX, 03/13/99 - 03/17/99. Electronic Visualization Laboratory (EVL) University of Illinois at Chicago Thank You • For more information: – www.evl.uic.edu/cavern/continuum • This work is supported in part by: – The National Science Foundation – The Office of Naval Research through the Technology Research Education and Commercialization Center (TRECC) – Microsoft Corporation Electronic Visualization Laboratory (EVL) University of Illinois at Chicago