COM121 COMPUTER SYSTEMS ARCHITECTURE COURSE OUTLINE SEMESTER: FALL 2014 Faculty Member’s Details: Name: Office Hours: Email: Web Site: Pelekanou Olga By Appointment fe_olga@mail.ru http://www.cdacollege.ac.cy/ Course Description: Computer architecture is concerned with the structure and behavior of the various functional modules of the computer; and how they interact to provide the processing needs of the user. An in-depth study of personal computer hardware and operating systems, this course prepares students for the A+ Certification exams. Focus is on identification, installation, configuration, and troubleshooting field replaceable components. Topics include microprocessors, memory, BIOS and CMOS, expansion bus, motherboards, power supplies, floppy drives, hard drives, SCSI devices, CD and DVD media, video, sound, portable PCs, printers, networks, the Internet, and Windows operating systems. Course Objectives: Upon successful completion of readings, exercises, labs, and assignments, the student will be able to: Be familiar with the format of and procedures for taking the A+ Certification exams and understand the advantages of becoming an A+ Certified Hardware Technician. Analyze and use appropriate power protection, safety procedures, and protective devices within the computing environment to prevent injury to oneself or the computer. Identify all field replaceable units found in a personal computer and describe the functionality of each component Identify basic terms, concepts, and functions of computing system components, including how each component should work during normal operation and during the boot process. Understanding and identify various architectures and buses and their advantages or disadvantages Be aware of common peripheral ports, associated cabling, and their connectors. Install and configure motherboards, memory modules, storage devices, microprocessors, power supplies, and multimedia devices. Discuss the feasibility of upgrading an older computer in comparison with the cost of replacing it with a newer model. Identify various types of preventive maintenance products and procedures. Analyze common symptoms and problems associated with each component and provide solutions to troubleshoot and isolate the problems and perform appropriate repair or replacement. Have a rudimentary understanding of SCSI devices and how to install and configure them. Identify different printer technologies and how they work, diagnose basic printer problems, and install printers in a Windows PC. 1 Understand video cards, CRT and LCD monitors and how to select and install them. Understand the special configuration needs of portable computers and be aware of the difficulties of upgrading/repairing them. Be familiar with basics of networking and the Internet, including terminology, cabling, topologies, protocols, configuration, and services. Be familiar with basic files, commands, and utilities for Windows and be able to use the command line interface. Keep informed of new and emerging computer hardware technology and be able to talk knowledgeably with computer sales and repair people. Learning Outcomes: Upon successful completion of this course, students will be able to: investigate tools, issues, and skills that form the basis of best practices for IT technical professionals install, configure, optimize, and upgrade personal computer components maintain and troubleshoot personal computer components install and troubleshoot laptops and portable devices install, manage, and optimize operating systems maintain and troubleshoot operating systems install, maintain, and troubleshoot printers and scanners identify the names, purposes, and characteristics of basic network protocols and terminologies install and manage network components maintain and troubleshoot computer security. Prerequisites: None Type of Course: Compulsory for Information & Communication Technology Teaching Methods: Face-to-face lectures, presentations, problem and case studies discussion, independent and private study, preparation of projects and group work. Course Teaching Hours: 42 hours a semester. The course is delivered during a 14-week semester. Assessment method and weight: 30% coursework and 70% final examination. Student performance can be one or more of the following: student attendance and participation during the semester, mid-term examination, tests, assignments and projects. Passing mark: 40% ASSESSMENT Assignments: Mid-term examination: Final examination: 10% 20% 70% Assignments: The students will be assigned to carry out a theoretical research and practical work in the existing literature over the topics covered in the course outline, or to carry out an exercise using the Internet and/or other applications. The faculty member will determine the character of the assignment. The students are requested to deliver their assignments on an individual or group basis and on time. Although collaboration among the students for the 2 preparation of the assignments is encouraged, students should avoid copying. Presentations and discussions over the assignments will follow. Mid-term examination: The mid-term examination will be of one and a half hours. It may be essay questions, practical exercises and/or multiple-choice questions. Final Examination: The final examination will be of two hours. It will be comprehensive and it will test the students on the material covered during the semester. Grading System % Grade 90-100 80-89 75-79 65-74 60-64 55-59 40-54 Below 40 Grade Grade Meaning A B+ B C+ C D+ D F W I Excellent Very Good Good Above Average Average Below Average Poor Failure Withdrawal Incomplete COURSE BOOK Required Textbook Title Author(s) Publisher /Year Edition ISBN Website A+ Guide to Managing & Maintaining Your PC Jean Andrews Course Technology; (January 1, 2013) 8 edition 1133135080 http://www.cengage.com/cgiwadsworth/course_products_wp.pl?fid=M20bI&product_isbn_issn=9781 435497788 Textbooks, References, Other Bibliography The A+ Certification and PC Repair Handbook Title Author(s) Christopher A. Crayton, Joel Z. Rosenthal and Kevin J. Irwin Publisher /Year Laxmi Publications (December 1, 2007) 1st Edition 8131800768 ISBN Title Author(s) Publisher /Year Edition ISBN Computer Organization and Design Balanced David A. Patterson and John L. Hennessy Morgan Kaufmann, 2010 4th Edition 0123744938 Learning Outcome Table 3 Week Learning Outcomes and Content of the Course 1. 2. 3. 4. 5. 6. 7. 8. 9. Educational Activities Introducing Hardware and Operating Systems Learn that a computer requires both hardware and software to work Learn about the many different hardware components inside of and connected to a computer; Learn about the various operating systems and the differences between them; Learn about the components of Windows operating systems; Learn how operating systems interface with users, files and folders, applications, and hardware Form Factors, Power Supplies, and Working Inside a Computer Learn about different form factors used for computer cases, motherboards, and power supplies; Learn how electricity is measured and about electrical components; Learn how to select a power supply Learn how to protect yourself and your equipment against the dangers of electricity; Learn how to work inside a computer case Learn how to troubleshoot electrical problems All About Motherboards Learn about the different types and features of motherboards Learn how firmware on the motherboard controls what happens when you first turn on a PC before the OS is loaded; Learn how to install, configure, and maintain a motherboard Supporting Processors and Upgrading Memory Learn about the characteristics and purposes of Intel and AMD processors used for personal computers; Learn about the methods and devices for keeping a system cool; Learn how to install and upgrade a processor; Learn how to solve problems with the processor, the motherboard, overheating, and booting the PC; Learn about the different kinds of physical memory and how they work; Learn how to upgrade memory; Learn how to troubleshoot problems with memory Supporting Hard Drive, Installing and Supporting I/O Devices Learn about the technologies used inside a hard drive and how data is organized on the drive; Learn how a computer communicates with a hard drive; Learn how hard drives can work together in a RAID array Learn about floppy drives; Learn how to select and install a hard drive Learn how to solve hard drive problems; Learn about the general approaches you need to take when installing and supporting I/O devices; Learn about the types of I/O devices and their characteristics; Learn how to install input devices, including the mouse, keyboard, barcode reader, fingerprint reader, and touch screen Multimedia Devices and Mass Storage Learn about multimedia adapter cards, including sound cards, TV tuner cards, and video capture cards; Learn about optical storage technologies, including CD, DVD, and Blu-ray; Learn about removable storage, including solid-state devices, external hard drives, and tape drives PC Maintenance and Troubleshooting Strategies Learn about operational procedures to keep you, other people, the equipment, and the environment safe; Learn how to develop a preventive maintenance plan and what to include in it; Learn how to approach and solve a PC problem; How to plan a Windows installation Midterm Lectures, Presentation and Lab. Maintaining and Optimizing Windows Learn how to set up and perform scheduled preventive maintenance tasks to keep Windows healthy; Learn how to prepare for disaster by keeping good backups of use data and Windows system files; Learn about the directory structures used by Windows and how to manage files and folders; Learn how to use Windows utilities to manage hard drives; Learn about Windows utilities and tools you can use to solve problems with Windows; Learn how to optimize Windows to improve performance Lectures, Presentation and Lab. 4 Lectures, Presentation and Lab Lectures, Presentation and Lab Lectures, Presentation and Lab Lectures, Presentation and Lab. Lectures, Presentation and Lab. Revision Lectures, Presentation and Lab Midterm 10. Tools for Solving and Fixing Windows Problems Learn about Windows tools useful to solve problems caused by hardware, applications, and failed Windows components Learn about Windows tools that can help when Windows gives problems when starting; Learn what to do when a hardware device, application, or Windows component gives a problem Learn what to do when Windows won’t boot or boots with errors 11. Networking and Security Essentials and Practices Learn about hardware devices used for networking; Learn about the different types of networks; Learn how to connect a computer to a network; Learn about troubleshooting tools and tips for network connections; Learn why it is important to comply with established security policies; Learn ways to authenticate and classify users so that you can control who has access to your resources and what users can do with them; Learn about additional methods you can use to protect resources; Learn how to monitor and maintain the security measures you have implemented; Learn how to protect against and remove malicious software; Learn how to implement security using Windows; Learn how to use BIOS security features 12. Supporting Printers, Scanners ,Notebooks, Tablet PCs, and PDAs Learn how printers and scanners work; Learn how to install printers and scanners and how to share a printer over a local area network Learn about routine maintenance tasks necessary to support printers and scanners; Learn how to troubleshoot printer and scanner problems Learn how to select, support, and add peripheral devices to notebooks Learn how to replace and upgrade internal notebook components Learn how to troubleshoot notebooks; Learn about technologies relating to tablet PCs; Learn about personal digital assistants (PDAs) Lectures, Presentation and Lab Lectures, Presentation and Lab Lectures, Presentation and Lab OTHER INFORMATION: Academic Affairs And Policy: You are responsible for making yourself aware of and understanding the policies and procedures of our college. These policies include cheating, fabrication, falsification and forgery, multiple submission, plagiarism, complicity and computer misuse. If there is reason to believe you have been involved in academic dishonesty, you will be referred to the Office of Student Affairs. You should consult with me if you are uncertain about an issue of academic honesty prior to the submission of an assignment or test. Class Attendance: Students are expected to attend classes regularly so that new material can be delivered to all students without delays, without having to repeat newly delivered material and without disturbing the smooth running of the course schedule. Students should enter their lecture room at least five minutes before the lecture begins in order not to disturb fellow students and interrupt the lecture process. Attending classes assures that all students receive equal attention and everyone is up to date with the course schedule. In case of a student being absent he/she is responsible for all material covered and required during the class period. He/she should also be updated for any tests the instructor has announced in class. All mobile phones must be switched off before coming into class. Library: Students are advised to use library facilities in a productive way. Do not hesitate to ask the librarian for help and guidance. Office Hours: Students are encouraged to visit me during office hours, for any sort of matter, academic or not. Students are encouraged to visit me and discuss any issues of their concern. I recommend that you send me an email to arrange for a meeting or to get advice on issues that concern you. 5