CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 CHESAPEAKE PUBLIC SCHOOLS GROUP HEALTH INSURANCE Request for Proposals Part 6 Cost Proposals/ Vendor Response (MS Word) RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 1 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 6.1 MEDICAL BENEFITS – COST PROPOSALS All carriers should price their benefits by line of coverage. If you are selected for two or more coverage lines you will need to be able to offer a blended rate. You must also use our enrollment assumptions. In quoting the reinsurance, use the following assumptions: A. Specific stop loss - $300,000 – quote based on a 12/15 and a Paid contract. No aggregate stop loss Cost Proposals – Administrative Services Only (ASO) COST PROPOSALS ADMINISTRATIVE SERVICES ONLY (ASO) PPO 12/15 SSL No. of Employe es (1) Administratio n Network Pre-Cert Cost (2) Specific Stop Loss + $300,000 12/15 (3) + Expecte d Claim Liability = Expecte d Rate Total Monthly Cost = (1x5) (2+3+4) (5) (4) Medical: Employee Employee/Child(ren) Employee + Spouse Employee/ Family GRAND TOTAL $ COST PROPOSALS ADMINISTRATIVE SERVICES ONLY (ASO) HMO (POS) 12/15 SSL No. of Employe es (1) Administratio n Network Pre-Cert Cost + (2) Specific Stop Loss $300,000 12/15 (3) + Expecte d Claim Liability (4) = Expecte d Rate Total Monthly Cost = (1 x 5) (2+3+4) (5) Medical: Employee Employee/Child(ren) Employee + Spouse Employee/ Family GRAND TOTAL $ RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 2 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 COST PROPOSALS ADMINISTRATIVE SERVICES ONLY (ASO) PPO PAID SSL No. of Employees Administration Network Pre-Cert Cost + (1) Specific Stop Loss $300,000 PAID (2) Expected Claim Liability + Expected Rate = (4) (3) (2+3+4) (5) Total Monthly Cost = (1x5) Medical Employee Employee/Child(ren) Employee + Spouse Employee/ Family GRAND TOTAL $ COST PROPOSALS ADMINISTRATIVE SERVICES ONLY (ASO) HMO (POS) PAID SSL No. of Employees Administration Network Pre-Cert Cost + (1) (2) Specific Stop Loss $300,000 PAID (3) Expected Claim Liability + (4) Expected Rate = (2+3+4) Total Monthly Cost = (1 x 5) (5) Medical Employee Employee/Child(ren) Employee + Spouse Employee/ Family GRAND TOTAL $ RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 3 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 6.2 MEDICAL BENEFITS – RESPONSE A. GENERAL INFORMATION 1. Have you followed specifications as requested? deviations. If not, specifically outline your 2. Where is your servicing office that will be responsible for this account? 3. What management reports will be provided and how often are these available? Please include examples of these reports. Can these be quarterly? Can your reports be provided on disk, and if so, is there an additional cost? 4. Can you administer COBRA and HIPAA? What is the cost? B. MANAGED CARE – PPO and HMO (POS) (Please be specific on PPO and HMO (POS) on all of the following questions.) 1. Are you quoting PPO and HMO (POS)? 2. How long has your network been organized in Hampton Roads? Approximately how many employees are covered in South Hampton Roads: Years Number Covered PPO HMO (POS) 3. Are your HMO (POS) physician contracts fee schedules, discounts or capitation? If on a fee schedule, what is the percentage savings over UCR for Primary Care Physicians? For Specialists? If the reimbursement is on a straight discount, what percentage? ______________Inpatient ______________Outpatient 4. What percentage savings do your hospital contracts generate? 5. Are all savings passed on to the plan? If not, explain. 6. What quality standard and credentialing is required of your providers? 7. What percent of your physicians are not accepting new patients? 8. Are you using your own network? If not, what network(s) are you using? 9. Are network directories available on-line? 10. What is your NCQA status? (HMO [POS]) 11. Did you include Disease Management? In which plans? Which diseases? 12. Please complete the following tables with your current average reimbursement associated with each diagnosis code for each of the following hospitals. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 4 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 CHESAPEAKE REGIONAL MEDICAL CENTER HMO (POS) ICD 9 CODE CASE RATE PPO PER DIEM AVERAGE LENGTH OF STAY ICD 9 CODE 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 11 7070 - Decubitus Ulcer 11 7070 - Decubitus Ulcer 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec RFP 15-1213 Group Health Insurance - Addendum 001 - CASE RATE Cost Proposal/Vendor Response (MS Word) PER DIEM 5 AVERAGE LENGTH OF STAY CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 CHILDRENS HOSPITAL OF THE KING’S DAUGHTERS HMO (POS) ICD 9 CODE CASE RATE PPO PER DIEM AVERAGE LENGTH OF STAY ICD 9 CODE 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 11 7070 - Decubitus Ulcer 11 7070 - Decubitus Ulcer 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec RFP 15-1213 Group Health Insurance - Addendum 001 - CASE RATE Cost Proposal/Vendor Response (MS Word) PER DIEM 6 AVERAGE LENGTH OF STAY CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 BON SECOURS MARYVIEW MEDICAL CENTER HMO (POS) ICD 9 CODE CASE RATE PPO PER DIEM AVERAGE LENGTH OF STAY ICD 9 CODE 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 11 7070 - Decubitus Ulcer 11 7070 - Decubitus Ulcer 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec RFP 15-1213 Group Health Insurance - Addendum 001 - CASE RATE PER DIEM Cost Proposal/Vendor Response (MS Word) 7 AVERAGE LENGTH OF STAY CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 SENTARA VIRGINIA BEACH GENERAL HOSPITAL HMO (POS) ICD 9 CODE CASE RATE PPO PER DIEM AVERAGE LENGTH OF STAY ICD 9 CODE 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 11 7070 - Decubitus Ulcer 11 7070 - Decubitus Ulcer 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec RFP 15-1213 Group Health Insurance - Addendum 001 - CASE RATE Cost Proposal/Vendor Response (MS Word) PER DIEM 8 AVERAGE LENGTH OF STAY CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 SENTARA LEIGH HOSPITAL HMO (POS) ICD 9 CODE CASE RATE PPO PER DIEM AVERAGE LENGTH OF STAY ICD 9 CODE 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 11 7070 - Decubitus Ulcer 11 7070 - Decubitus Ulcer 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec RFP 15-1213 Group Health Insurance - Addendum 001 - CASE RATE PER DIEM Cost Proposal/Vendor Response (MS Word) 9 AVERAGE LENGTH OF STAY CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 SENTARA NORFOLK GENERAL HOSPITAL HMO (POS) ICD 9 CODE CASE RATE PPO PER DIEM AVERAGE LENGTH OF STAY ICD 9 CODE 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 1 41401 - Cor As- Native Vessel 2 78650 - Chest Pain Nos 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 3 V3001 - Sngl Lb, Hosp, Del by Cd 4 585 - Chronic Renal Failure 5 650 - Normal Delivery 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 6 78900 - Abdominal Pain-Site Nos 7 72210 - Lumbar Disc Displacement 8 2860 - Cong Factor Viii Diord 9 430 - Subarachnoid Hemorrhage 10 7242 - Lumbago 11 7070 - Decubitus Ulcer 11 7070 - Decubitus Ulcer 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 12 99661 - Infect D/T Hrt Device 13 V202 - Routine Child Health Exam 14 V3000 - Sin LivebnHosp-No C-Sec 15 7220 - Cerv Disc Displacement 16 2765 - Hypovolemia 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 17 78039 - Oth Convulsions 18 1749 - Malign Neopl Breast Nos 19 7840 - Headache 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 20 78659 - Chest Pain Neck 21 V581 - Chemotherapy Encounter 22 41071 - Subend InfarctInitial 23 7231 - Cervicalgia 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec 24 V723 - Gynecologic Examination 25 57410 - Gb Calculus W Chol Nec RFP 15-1213 Group Health Insurance - Addendum 001 - CASE RATE Cost Proposal/Vendor Response (MS Word) PER DIEM 10 AVERAGE LENGTH OF STAY CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 C. Allowable Charges 1. For the Hampton Roads area, please indicate the current negotiated fee or allowable charge under your PPO and HMO (POS) plans for the following procedures: Medical Procedure Adult Physical Appendectomy Bilateral Myringotomy Biopsy of Skin Cataract Extra Cap W/ Insert lens Cesarean Section Cholecystectomy Colonoscopy D&C Destruction lesion, face Emergency Room Visit Four Artery Bypass Fragmenting of Kidney Stones Hysterectomy Knee Arthroscopy Laparoscopic Cholecystectomy Radical Mastectomy Repair of tendons Tonsillectomy & Adenoidectomy Triple Bypass TURP Vaginal Hysterectomy Vasectomy Well Baby Visit Automated multi-channel 19 + tests CAT Scan, Brain Complete Blood Count Echogram, pelvic Hospital Care Hospital Care Hospital Care Lt Hear Catherization MRI MRI, Head MRI, Head MRI-Lumbar Spine RFP 15-1213 Group Health Insurance CPT Code Negotiated Fee PPO POS UCR 99385 44950 69420 11100 66984 59510 47500 45378 58120 17100 99385 33513 50590 58150 29881 56341 19240 23410 42820 33512 52601 58260 55250 99391 80019 70460 85022 76856 99222 99232 99251 93510 73721-26 70551 70553 72148 - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 11 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 Medical Procedure OB CARE Office visit Office visit Pap Smear; screening by tech Pathology Level IV Physical Ed-Therapeutic Psychotherapy Routine Urinalysis Thyroid Stimulating Hormone X-Ray Finger(s) 3 or more views X-Ray Chest 2 Views 2. 3. Negotiated Fee PPO POS CPT Code UCR 59400 99212 99213 88150 88305 97110 90844 81000 84443 73140 71020 Please list any centers of excellence used by the plan, and for what services they are used? Describe the financial arrangement a. Is a self-care program provided to all members? ______Yes _______No b. If yes, does the program include: (check all that apply) Yes No An instructional manual Newsletter RN advice line Other D. Program Management 1. For the Hampton Roads area, what is your overall PPO rate of physician turnover for the past five (5) years? 2008 2009 2010 2011 2012 Physician Initiated Plan Initiated Involuntary (move, death, etc.) 2. For the Hampton Roads area, what is your overall HMO (POS) rate of physician turnover for the past five years? 2008 2009 2010 2011 2012 Physician Initiated Plan Initiated Involuntary (move, death, etc.) RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 12 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 3. For the Hampton Roads area, what has been the enrollment (number of members) in your plans for the last three years? 2010 2011 2012 YTD HMO (POS) PPO E. PRESCRIPTION DRUG CARD 1. Please confirm that your organization is willing and able to have the pharmacy’s Usual and Customary (U&C) price field serve as the reimbursement formula for all claims transmitted at the Chesapeake Public Schools pharmacies. 2. Please confirm that your organization is willing and able to allow 90-day fills at the Chesapeake Public Schools pharmacies. 3. Please confirm that your organization is willing to administer the prescription benefit as it pertains to quantity limits, prior authorizations, step therapy and DUR edits identically to other providers. 4. Speak to your firm’s ability to allow certain maintenance medications to be administered differently at the employee pharmacies. 5. Please confirm that your organization will provide a detailed claims level report to the client or their consultant on a monthly basis with the following data fields: a. b. c. d. e. f. g. h. i. j. k. l. Name of Drug Date of Fill Metric Quantity Days Supply AWP Ingredient Cost Dispensing Fee Plan Pay Member Pay Brand/Generic Indicator Pharmacy Identifier (NCPDP/NABP) 11 digit NDC 6. Please include in your submittal the required paperwork necessary to join your pharmacy network. Additionally, describe the timeline in adding pharmacies to your network, with special circumstances such as these. 7. Is your organization able to suppress billing for those claims processed at the employee pharmacies – no bill no remit? 8. Please identify the clinical/pharmacy liaison that your firm would assign for the Division and their experience and capabilities as it pertains to this unique situation. 9. Does your firm have any other clients for whom you provide this type of business model? Please identify those that would be willing to be used as a reference. (Note: The Division will not contact unless your firm is selected as a finalist.) 10. Confirm that no additional fees or charges will be required to provide the services as outlined in this proposal. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 13 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 F. CLAIMS ADMINISTRATION 1. What office will be responsible for medical claim payments? 2. What is your turnaround time for “clean” claims? 3. Will the Division have a dedicated claims processing unit. 4. Can you provide on-line access to claim details, enrollment/changes on “real time” basis. 5. Can you accept eligibility by tape or other means of electronic transfer? Please describe in detail any format by which you can accept eligibility. 6. Please confirm that you agree to accept fiduciary responsibility for final claim determination, and indicate the cost for this service separately in the financial section. 7. Briefly outline your appeals process, as though you are the fiduciary for final claim determinations. 8. The Division is interested in collecting claim and utilization data on each of its plans. Please confirm that you are able to provide the following minimum data electronically, separated by plan type and by active, retiree and COBRA. Paid claims by month Covered employees/members by month Incurred claims by month Utilization data Top diagnoses Top hospitals Average length of stay Average cost per day, MDCs, etc. G. YES NO UTILIZATION MANAGEMENT PROGRAM 1. Are you using your own Utilization Management Program or are you subcontracting this to another party? If so, please show the name of the subcontractor. 2. Do you have a High Risk Pregnancy Screening? Did you include a brochure outlining this plan? 3. What triggers Large Case Management? How does Large Case Management function? RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 14 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 H. FUNDING AND FINANCIAL CONSIDERATION 1. 2. I. Administrative Services Only (ASO) a. What banking arrangement is required under your ASO arrangement? b. Who is the Stop Loss carrier? c. Is the Specific Stop Loss $300,000? d. Did you quote Stop Loss coverage at 12/15 and Paid basis? e. Explain the mechanics of cash transfers for claim payment. f. Are you willing to provide 240 days advance notice for renewal rate increases? If not, what is your normal notification period? What factor will you use to mature the first year claims? MISCELLANEOUS 1. Provide your fees you are willing to place at risk for the following proposed performance guarantees in the structure below: Description Performance Standard % of Fees or Dollar Amount at Risk Average speed of answer of all incoming calls answered in 30 seconds or less Phone Access Abandon Rate Eligibility Data Mailing ID Cards Implementation Claims turnaround time Claims accuracy Member Satisfaction Survey Less than 5% of all calls abandoned Data and corrections updated within 3 days of receipt 100% mailed within 7 calendar days from the time eligibility goes into the system Satisfactory completion of key activities of implementation work plan 90% within 14 days 98% financial 96% incidence 97% total processing To be performed annually, plan wide and results shared with the Division 2. Will each of these standards be measured with the Division specific data or otherwise? Please indicate for each standard. 3. How will each of these performance standards be measured? How often will it be measured? 4. Provide us with the references of at least five (5) current customers of similar size and occupation, for which the Vendor has provided applicable services during the past five (5) years. Please provide firm’s name, contact person, address, phone number/e-mail address, number of years Vendor has served the firm, and a brief summary of scope and services provided to the firm. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 15 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 5. Provide us with the names and phone numbers of at least two (2) former customers of similar size and occupation for which the Vendor provided applicable services during the last five (5) years. Please provide firm’s name, contact person, address, phone number/e-mail address, number of years Vendor served the firm, and a brief summary of scope and services provided to the firm. 6. Please perform one GeoAcess study for ALL eligible employees in the census data (please see RFP Section 1.1 - Introduction). The study must consider only open physician practices in your PPO and HMO (POS) networks and must comply with the following parameters: a. Percentage of employees with two (2) adult primary care physicians (internal medicine, family practice) within ten (10) miles of an employee’s zip code. b. Percentage of employees with two (2) pediatricians within ten (10) miles of an employee’s zip code. c. Percentage of employees with two (2) OB/GYNs within ten (10) miles of an employee’s zip code. d. Percentage of employees with one (1) hospital within 20 miles of an employee’s zip code. 7. Please describe your normal implementation service and support that will be made available to the Division. 8. The Leapfrog Group has identified three initial hospital safety measures as the focus of consumer education, health care provider performance comparisons, and hospital recognition and reward. Based on independent scientific evidence, the initial set of safety measures includes: computer physician order entry; evidence-based hospital referral; and intensive care unit (ICU) staffing by physicians trained in critical care medicine. Computer Physician Order Entry (CPOE) – With CPOE systems, physicians enter medication orders via computer linked to prescribing error prevention software. CPOE has been shown to reduce serious prescribing errors in hospitals by more than 50%. Evidence-Based Hospital Referral – By referring patients needing certain complex medical procedures to hospitals offering the best survival odds based on scientifically valid criteria – such as the number of times a hospital performs these procedures each year – research indicates that a patient’s risk of dying could be reduced by more than 30%. ICU Physician Staffing - Staffing ICUs with physicians who have credentials in critical care medicine has been shown to reduce the risk of patients dying in the ICU by more than 10%. Please comment on your plan’s facilities’ current capabilities in these areas, and their future plans for their initiatives. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 16 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 6.3 DENTAL BENEFITS - COST PROPOSALS COST PROPOSALS ADMINISTRATIVE SERVICES ONLY PLAN 1 – CURRENT BENEFITS Mature Cost No. of Employees Administrative Costs + Expected Claim = Monthly Contract Cost Per Employee Total Monthly Cost Employee Employee / Family Contract should be 12-12. However, you must disclose how much you have discounted your fees and expected claims reflecting the immature nature of this contract if Chesapeake Public School Board changes carrier. Discounts ________% Fees ________% Expected Claims 6.4 DENTAL BENEFITS - RESPONSE A. DENTAL COVERAGE 1. Have you followed specifications and quoted these coverages, as requested? If not, specifically outline your deviations. 2. What Usual and Customary Fee Schedule do you use? _________________________ What percentile? ___________________ How often is it updated? ________________ Can the Division choose the percentile? ___________________________ RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 17 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 3. What is your allowable charge for Dental Usual and Customary charges for the following procedures in the Hampton Roads area? Code Description 01110 Adult Prophylaxis $ $ 03330 Root Canal, Molar $ $ 02752 Porcelain Semiprecious Crown $ $ 00120 Period Oral Exam $ $ 02150 Amalgam, 2 Surface permanent $ $ 04341 Root Planning/Quadrant $ $ 04260 Osseous Surgery/per Qt. $ $ 00274 4-bite Wing Films $ $ 02330 Resin, 1 Surface Anterior $ $ 07110 Simple Extraction $ $ 06752 Crown Porcelain to Semi-Precious Metal $ $ 05214 Chrome Cobalt Partial Lower $ $ 01351 Sealant $ $ 00230 Additional Films $ $ 07240 Impaction (Completely Bony) $ $ Annual Frequency Per 1,000 members 4. Are Dental expenses required to be pre-authorized prior to treatment? Explain. 5. a. Do you have a PPO Dental program? participating dentists. b. B. Fee for Service Allowance PPO Usual Customary Charge If yes, include a directory of Explain how claims are adjudicated if the insured uses a non-par dentist? CLAIMS ADMINISTRATION 1. Where are dental claims paid? 2. What is your turnaround time for “clean” claims? If not “clean” claims, what follow-up do you have? 3. Is there a toll-free customer service line for use by insureds and providers? What are the hours of operation? 4. Will the Division have a dedicated claims processing unit? 5. Can you provide on-line access to claim details, enrollment/changes on “real time” basis? 6. Can you accept eligibility by tape or other means of electronic transfer? Please describe in detail any format by which you can accept eligibility. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 18 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 7. Can you accept claims directly from providers? Electronically from providers? C. MISCELLANEOUS 1. Provide us with the references of at least five (5) current customers of similar size and occupation, for which the Vendor has provided applicable services during the past five (5) years. Please provide firm’s name, contact person, address, phone number/e-mail address, number of years Vendor has served the firm, and a brief summary of scope and services provided to the firm. 2. Please perform a GeoAccess study using all eligible employees on the census (please see RFP Section 1.1 - Introduction). The access parameters should be: 3. Number of employees with access to two (2) dentists within 20 miles One dentist within 10 miles Please complete this table regarding the provider networks for your dental PPO product proposed for the Hampton Roads area. Indicate reporting date of provider information. PPO Network Providers Number Percentage of Market As of Reporting Date: Hampton Roads Area Board Certified: Number & Percent 4. Number with closed practices Annual Turnover Rate (%) Please describe your normal implementation service and support that will be made available to the Division. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 19 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 D. PERFORMANCE GUARANTEES 1. Provide your proposed performance guarantees in the structure below for your Dental PPO: Description Performance Standard Phone Access Average speed of answer of all incoming calls answered in 30 seconds or less Abandon Rate Less than 5% of all calls abandoned Eligibility Data Data and corrections updated within 3 days of receipt Mailing ID Cards 100% mailed within 7 calendar days from the time eligibility goes into the system Implementation Satisfactory completion of key activities of implementation work plan Claims turnaround time 90% within 14 days Claims accuracy 98% financial 96% incidence 97% total processing Member Satisfaction Survey To be performed annually, plan-wide and results shared with the Division % of Fees or Dollar Amount at Risk 2. Will each of these standards be measured with the Division’s’ specific data or otherwise? Please indicate for each standard. 3. How will each of these performance standards be measured? How often will it be measured? RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 20 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 6.5 PHARMACY BENEFITS MANAGEMENT – COST PROPOSALS Cost Proposals Pharmacy Benefits Management Mail Order Jan. 1 – Dec. 31, 2011 Jan. 1 – Nov. 30, 2012 Jan. 1 – Dec. 31, 2011 Jan. 1 – Nov. 30, 2012 1. Brand Discount % off AWP 2. Brand Dispensing Fee per Rx 3. MAC* Pricing (Yes or No) 4. MAC Generic Discount % off AWP 5. % Generic Rxs with MAC price 6. Non-MAC Generic Discount % off AWP 7. Generic Dispensing Fee per Rx 8. Postage-Paid Return Envelopes (Yes/No) Administrative Fees 1. Network Electronic Claims Processing 2. Out of Network and Paper Processing Charge 3. Mail Order Claims Processing * MAC - Maximum Allowable Charges Trend Rates: (If different for your PPO from your HMO (POS), please provide both responses separately.) 2011 2012 Network Due to the increase in utilization % % Due to the increase in unit price % % Due to the increase in utilization % % Due to the increase in unit price % % Non-Network RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 21 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 6.6 PHARMACY BENEFITS MANAGEMENT - RESPONSE A. MAC Pricing 1. For each MAC list that you maintain, disclose the following as of 1/1/2013. If different for your PPO from your HMO (POS), please provide both responses separately. Name of MAC List Check () the MAC list proposed for CPS Number of GCNs on the MAC list Estimated % of retail generic* Rxs that will be MAC’d Estimated % of retail generic* AWP that will be MAC’d For those drugs on the MAC list, what is the average or effective discount off the generic AWP (weighted by dollars) Does the MAC list include any multisource brand drugs? If yes, provide a list: * Defined as generic drugs + multi-source brand drugs on the MAC list 2. Provide the following information regarding the AWP source and pricing: a. Source document or service providing AWP b. Frequency of updates to AWP file c. Use of manufacturer’s full 11-digit NDC code to determine AWP d. Package size basis for typical book of business AWP formula e. Use of acquisition package size AWP in pricing determination RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 22 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 B. Formulary Charges 1. Complete the following table. If different for your PPO and your POS, provide both responses: Proposal Is this an Estimate (E) or a Guarantee (G)? Length of Guarantee (Years) Minimum Rebate Guarantee – Retail Minimum Rebate Guarantee – Mail Order Formulary Rebate Pass-thru % 2. a. If the rebate guarantee is based upon formulary list brand Rxs, or rebatable Rxs, estimate the percentage of retail Rxs and mail Rxs that will have a rebate. Describe any guarantees you are willing to offer related to the minimum number of Rxs applicable to the minimum rebate guarantee and indicate the amount at risk if the guarantee is not satisfied. b. Describe the frequency and measurement of formulary rebates. Provide a sample report used to reconcile formulary rebate accrual and demonstrate satisfaction of the guarantee. If you do not provide a report showing rebates accrued by manufacturer, clearly explain why this cannot or will not be done. c. Are shipping costs included in the mail order dispensing fee? If not, define the additional cost. Indicate whether the proposed mail order dispensing fees are subject to increases in postal/shipping rates during the contract term. d. Indicate whether pre-addressed, postage-paid prescription mail order envelopes are included in your cost quotation. Explain any issues related to this service such as impact on mail order turnaround time. Describe any additional costs if this service is requested. Describe any additional cost to the Division due to taxes and address the following points: a. Type of tax Sales Usage Service b. List of states with taxes c. Level of taxes d. Applicability of taxes (e.g., state of prescribing, dispensing, or shipment) e. Estimate of annual tax RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 23 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 C. D. E. Administration 1. Please confirm that you agree to accept fiduciary responsibility for final claim determination, and indicate the cost for this service separately in the financial section. 2. Briefly outline your appeals process, assuming you are the fiduciary for final claim determinations. Plan Design 1. Under an open formulary program, describe the level of formulary intervention to which the Division must agree in order to qualify for the proposed formulary rebates. 2. In the Division’s plan design, do you have any recommendations to better manage costs and/or improve outcomes with minimal employee disruption? 3. Indicate the dispensing facility you propose for this account’s mail order drug benefit and briefly explain the reasons for this recommendation (if multiple facilities available) or the advantages of this location (if a single facility). Implementation 1. Describe available options for transitioning mail order prescriptions from the current Vendors. Which option do you recommend? 2. Include a copy of your standard enrollment kit including ID card. 3. Please describe your normal implementation service and support that will be made available to the Division. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 24 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 F. Service Performance Standards 1. Define the guaranteed terms of the service performance standards outlined below. Service Performance Standards 1. Pharmacy Network Access (for each proposed network) a. Percent available pharmacies in network nationwide b. Percent available pharmacies in network within member zip codes c. Percent participants with urban area zip code within one (1) mile of network pharmacy d. Percent participants with suburban area zip code within three (3) miles of network pharmacy 2. Network Pharmacy Management a. Percent of network pharmacies audited on-site each year b. Percent of total Rxs processed that will be in network 3. Retail Paper Claims Processing Time a. Percent of Rxs reimbursed or responded to within five (5) business days b. Percent of Rxs reimbursed or responded to within ten (10) business days c. Number of business days for 100% reimbursement or response 4. Mail Order Claims Processing Time a. Average turnaround time for Rxs requiring NO intervention in business days measured from date mail order received to date mail order shipped b. Average turnaround time for Rxs requiring administrative or clinical intervention in business days measured from date mail order received to date mail order shipped c. Average turnaround time for Rxs received via phone or fax in business days measured from date mail order received to date mail order shipped d. Average turnaround time for Rxs received via mail in business days measured from date mail order received to date mail order shipped Guarantee _____% _____% _____% _____% _____% _____% _____% _____% _____ days _____ business days _____ business days _____ business days _____ business days 5. Retail Claims Processing Accuracy a. Percent of all claims paid with NO errors b. Maximum percent error in total paid amount _____% _____% 6. Mail Order Claims Processing Accuracy a. Overall dispensing accuracy rate _____% RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 25 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 Service Performance Standards 7. Customer Service a. Percent of calls that will be answered within - 15 seconds - 20 seconds - 30 seconds b. Average time in seconds to answer customer service calls c. d. e. f. Percent of calls abandoned Percent of calls blocked Percent of written inquiries responded to within 5 business days Percent of written inquiries responded to within 10 business days Guarantee _____% ___ sec. _____% _____% _____% _____% 8. Participant Satisfaction Survey a. Percent of participants satisfied with retail program per survey results (Describe type and date of survey) b. Percent of participants satisfied with mail order program per survey results (Describe type and date of survey) 9. Account Service a. Percent of calls returned by account service representative within 12-24 hours of receipt b. Percent of calls resolved within 24 hours of receipt c. Number of days for a response to a written inquiry 10. Implementation _____% _____% _____% _____% _____ days a. Terms of guarantee to ensure that all services are implemented as proposed within specified timeframe RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 26 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 G. Service Performance Penalties Define the penalty to be assessed for each service performance guarantee if the proposed standard is not achieved. Define the penalty as a percent of administration fees and estimate the total dollar value equivalent of the penalty. State your willingness to permit this organization to redistribute the total penalty and explain any conditions. Penalty Amount (dollars or % of administration fees) Service Performance Guarantee 1. Pharmacy Network Access 2. Network Pharmacy Management 3. Retail Paper Claims Processing Time 4. Mail Order Claims Processing Time 5. Retail Claims Processing Accuracy 6. Mail Order Claims Processing Accuracy (based on overall accuracy) 7. Customer Service 8. Participation Satisfaction Survey 9. Account Service (based on overall accuracy) • • • • • Penalty Description Explanation of Conditions Basis for Measurements of Standard Frequency of Standard Measurement Frequency of Penalty Reconciliation Subject to Aggregate Limit 10. Implementation 11. Indicate limit for all penalties in aggregate H. Provide a listing of the major chain pharmacies participating and not participating in the Hampton Roads area. I. References Provide us with the references of at least five (5) current customers of similar size and occupation, for which the Vendor has provided applicable services during the past five (5) years. Please provide firm’s name, contact person, address, phone number/e-mail address, number of years Vendor has served the firm, and a brief summary of scope and services provided to the firm. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 27 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 J. Financial Questionnaire 1. For your pharmacy program, please provide the following information for 2011, 2012 and 2013 projections. If the information is different for your PPO and HMO (POS), please provide both responses separately. Book of Business Description 2011 a. Average rebate per prescription b. Average co-pay per brand name prescription c. Average co-pay per generic prescription d. Generic substitution rate (%) e. Formulary compliance: Projected 2013 2012 i. % of total scripts in formulary ii. % of total dollars in formulary iii. Number of drugs in formulary 2. Please provide the following projections: Retail 1. Number of Pharmacies Jan. 1 – Dec. 31, 2013 Jan. 1 – Dec. 31, 2014 2. Brand Discount % off AWP 3. Brand Dispensing Fee per Rx 4. MAC Generic Effective Discount 5. % Generic Rxs on MAC 6. % Generic Dollars on MAC 7. Non-MAC Generic Discount % off AWP 8. Generic Dispensing Fee per Rx 9. Lower of UCR Pricing - % Effect and basis 10. Effective Discount Rate 3. The Division is interested in collecting claim and utilization data on each of its plans. Please confirm that you are able to provide the following minimum data electronically, separated by plan type and by active, retiree and COBRA. YES NO Covered employee/member per month Paid claims by month by brand, generic; retail and mail utilization data Average number scripts per employee/member Average cost per script for brand, generic % generic, top prescription by dollar and by number, etc. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 28 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 6.7 LIFE, ACCIDENTAL DEATH & DISMEMBERMENT – COST PROPOSAL COSTS PROPOSED LIFE INSURANCE, ACCIDENTAL DEATH & DISMEMBERMENT FULLY INSURED Volume Monthly Unit Rate Monthly Cost Employee Life Insurance per $1,000 Basic AD&D per $1,000 6.8 LIFE, ACCIDENTAL DEATH AND DISMEMBERMENT - RESPONSE A. GENERAL INFORMATION 1. Have you followed specifications as requested? outline your deviations. 2. Where is your servicing office that will be responsible for this account? 3. What assistance will you give in installing this account and employee enrollment? 4. B. C. If not, specifically Will you offer a refunding contract? LIFE INSURANCE AND AD&D 1. Does your company charge for conversion of Life Insurance? If so, what amount? 2. Explain your claim charge procedure for Waiver of Premium claims. 3. Where is the servicing office located? 4. Where is the claims office located? MISCELLANEOUS 1. RFP 15-1213 Group Health Insurance Provide us with the references of at least five (5) current customers of similar size and occupation, for which the Vendor has provided applicable services during the past five (5) years. Please provide firm’s name, contact person, address, phone number/e-mail address, number of years Vendor has served the firm, and a brief summary of scope and services provided to the firm. - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 29 CHESAPEAKE PUBLIC SCHOOLS Purchasing Department School Administration Building 312 Cedar Road Chesapeake, Virginia 23322 6.9 HIGH LIMIT ACCIDENTAL DEATH & DISMEMBERMENT – COST PROPOSAL COSTS PROPOSAL HIGH LIMIT ACCIDENTAL DEATH & DISMEMBERMENT FULLY INSURED Volume Monthly Unit Rate Total Monthly Costs $50,000 Employee Only Per $1,000 Family Rate per $1,000 $100,000 Employee Only Per $1,000 Family Rate per $1,000 $150,000 Employee Only Per $1,000 Family Rate per $1,000 $200,000 Employee Only Per $1,000 Family Rate per $1,000 $250,000 Employee Only Per $1,000 Family Rate per $1,000 6.10 HIGH LIMIT ACCIDENTAL DEATH & DISMEMBERMENT – RESPONSE A. B. GENERAL INFORMATION 1. Have you followed specifications as requested? If not, specifically outline your deviations. 2. Where is your servicing office that will be responsible for this account? 3. What assistance will you give in installing this account and employee enrollment? HIGH LIMIT ACCIDENTAL DEATH & DISMEMBERMENT 1. C. Where is the claims office located? 2. Do you provide the required information to complete the Summary Plan Description requirements? 3. Are you willing to provide 180 days advance notice for renewal rate increases? If not, what is your normal notification period? MISCELLANEOUS 1. Provide us with the references of at least five (5) current customers of similar size and occupation, for which the Vendor has provided applicable services during the past five (5) years. Please provide firm’s name, contact person, address, phone number/e-mail address, number of years Vendor has served the firm, and a brief summary of scope and services provided to the firm. RFP 15-1213 Group Health Insurance - Addendum 001 - Cost Proposal/Vendor Response (MS Word) 30