UT System
ERP Planning Project
Financial Area Representatives
April 22, 2009
UTSA’s ERP Environment
UTSA uses UT Austin’s DEFINE system for HR &
Financial applications
IBM Mainframe-based
Flat file – not a relational data base
Partially web enabled
Highly customized
Highly automated campus workflow
Not a comprehensive HR system
DEFINE is inexpensive – less than $400,000 per
year for access & maintenance
Does not include UTSA IT or DEFINE administrative staff
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UTSA’s ERP Environment
DEFINE functionality is controlled by UT Austin
Major overhaul to HRMS system in progress
No shared governance or service level agreement
Some system enhancements / changes are not
always shared
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UTSA’s ERP Environment
Banner Student is our system of record for all
revenue, scholarship and financial aid awards and
other important student information.
No integration with the DEFINE financial system
Custom interface between Banner & DEFINE required to
create financial system records
Currently, reconciliation is manual
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TEXSIS Project
TEXSIS Project is a pilot for a shared service
implementation of the
Campus Solutions
(Student Administration application) by
UT Dallas
UT Tyler
UT Arlington
Funded by Board of Regents in 2006 using
Permanent University Funds (PUF)
Staggered implementation – “go live” during 2009
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TEXSIS Project Goals & Objectives
Improve and streamline business processes
Implement IT system using higher education best
practices
Shared governance project model for
implementation & ongoing maintenance
Minimize software modifications
Share best & common practices amongst
institutions
Pursue value added new initiatives
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UT System ERP Planning Project
Following success of the TEXSIS project, UT System
contracted for a cost analysis and feasibility for a
similar project for Finance & HR.
UT Dallas is using a very old software package
(SCT+) for Finance and Human Resources (Payroll)
that will no longer be supported by the vendor.
UT Dallas must do something now to protect its
administrative computing viability
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UT System ERP Planning Project
UTSA participated in a survey regarding campus
requirements and readiness to implement an
Enterprise Resource Planning (ERP) system
Collaborative effort with OIT, HR & Financial
Affairs
Alvarez & Marsal (consultant team) analyzed &
issued a report in December 2008
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Survey Findings
Most campuses (other than Dallas) are not ready
for a major system implementation project
Dallas has no choice
Other campuses may want to migrate from DEFINE
but are not prepared
No funding for a major project
Inadequate staffing to take on additional workload
Insufficient IT staff for ongoing maintenance and
support
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Survey Findings
Consultant recommended PeopleSoft to meet the
campus’s major functionality requirements
Not many choices – SCT Banner, Oracle, Datatel, SAP
TEXSIS is using PeopleSoft, so they will have an
integrated software suite & experience with
PeopleTools, as well as the physical environment (data
center at UT Arlington)
Shared implementation costs result in overall savings
Will require a great deal of cooperation between
participating campuses
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Estimated Project Costs
PUF funds are currently not available to support
project implementation
UT System will cover software maintenance & 2
staff for project management
Project implementation costs estimated for
consultants, backfill and travel:
$9M per campus if 8 campuses participate
$10M per campus if 5 campuses participate
$15M+ if campus goes it alone
No estimates for ongoing costs
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Project Constraints, Issues & Concerns
Implementation must be ‘vanilla’ to reduce project
costs
DEFINE is highly customized
We will lose some functionality and gain other
One single software instance
Adds project risk
Different from TEXSIS project where each campus has their own
instance of the software (more costly, but more flexible)
All campuses must apply fixes, patches and upgrades at the
same time & perform system maintenance on the same
schedule
Business system interruption vulnerability – no redundancy
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Project Constraints, Issues & Concerns
Implementation is based on a ‘big bang’ approach –
everything at the same time
This is very difficult
We would recommend phasing if / when UTSA moves off
of DEFINE
HR first – including Payroll, interface labor costs to DEFINE
Finance immediately following
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UT System Proposal
As a result of most campuses’ reluctance to
commit, the following was proposed by the UT
System:
Let UT Dallas plan for an implementation starting Fall 09
Set up shared governance structure on the basis of a “soft
commitment” of the other campuses to follow with an
implementation when ready, within 3 years
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UT System Proposal
Participation in shared governance will cost UTSA
about $50,000/year
Some risk to this approach –
Software versions will change due to vendor support
schedule
Timing of our implementation must be carefully considered – we
don’t want to ‘go live’, only to have to upgrade shortly thereafter
All decisions about software functionality and system
usage will be determined and set with limited opportunity
to revise
Will require us to stay very involved with UT Dallas implementation
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UT System Proposal
Some benefits to this approach –
UT Dallas will be ‘proof of concept’
We can be involved without the immediate pain
We can take the time to evaluate other options
We can begin making business process improvements
We can plan for financial, staffing and other requirements to
position us for a major ERP implementation and change
initiative.
We will have a CIO on board to assist with the transition.
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Opportunities to Explore
Conduct a comparative study of the costs and
benefits of implementing SCT Banner HR & Finance
Benefits:
Leverage what we have / know
Physical integration of student financial data with financial
application
We control the environment, release/fix upgrade schedule,
functionality and degree of customization
Phased in approach at our pace, with our project plan and control
Possible collaboration with other UT campuses using Banner
Student
Costs:
UT System does not support this direction
We would bear the full cost of hardware, IT support, maintenance,
and software application
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Opportunities to Explore
Evaluate the feasibility / desirability of
collaboration with UTHSCSA – they have a
mature, full functionality PeopleSoft system.
Begin funding/financial planning for a future ERP
implementation
Evaluate business process changes, improvements and
staffing/backfill requirements
CIO Involvement is critical
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CMO Recommendation
CMO recommended that we opt to
participate but explore other opportunities
Will require commitment of UTSA staff time to
validate UT Dallas pilot project decisions
Project structure for our involvement will be
discussed in the coming weeks with affected areas
and staff
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