JOB SPECIFICATION Job title: Payroll Administrator Company: Mears Mears Group Plc Line Report: Senior Payroll Clerk Direct Reports: None Location: Gloucester DATE: August 2014 JOB PURPOSE The payroll administrator will be expected to ensure the accurate processing of wages, salaries and other forms of compensation across their allocated payroll sites. They will be responsible for maintaining close liaison with the key branches on their allocated payroll sites and ensuring that queries are answered on a timely basis. PRINCIPAL ACCOUNTABILITIES To ensure the smooth payment of all employees and relevant deductions via efficient and effective payroll processing of a weekly and monthly payroll. To liaise with branch administrators to ensure accurate payments to employees and to resolve any queries that may arise on a timely basis. To answer any queries raised by employees and deal with any correspondence from statutory bodies on a timely basis. To have a good working knowledge of all areas of payroll. 5 DIMENSIONS The primary reporting line is to the Senior Payroll Clerk; however the role will involve working closely with other members of the finance team. The post holder is required to follow Mears strategies and procedures, ensuring the satisfaction of the employees at all times, and ensuring that open and consistent lines of communication are maintained with branches. The role is based in the Gloucester finance office, however on occasions the post holder may be required to travel to other Mears Group branches. FINANCIAL RESPONSIBILITY The role includes certain responsibilities for the accurate preparation of BACS and cheque payments to employees. The role is not a budget holding position. COMMUNICATIONS The post holder will liaise with all levels of management and employees throughout the business to achieve the principal accountabilities noted above. The post holder will be required to communicate with Mears branch managers and administrators as well as to individual employees to resolve any issues with wages or salaries as they arise. The job will involve communication with and provision of information to external and internal auditors. KEY TASKS General: To ensure specific tasks are processed according to Senior Payroll Clerk’s instructions and direction Payroll Runs: - Ensure that all amendments are either picked up via the HR system or posted directly to the payroll system prior to the payroll deadline; - Inform relevant branch of any known missing data and ensure that this data is received and entered prior to the payroll deadline; - Review the errors, exceptions and elements reports and reconcile to final payroll; - Ensure that the BACS report, payroll summary and final analysis are reconciled and authorised; - Where a supplementary run is undertaken, ensure that there is a clear audit trail from the first run to the last run; - Ensure that the payroll information is ready to be transmitted to the BACS system 4 days before the relevant pay date and the funds transferred to employees` bank accounts by pay date or previous Friday if pay date is a week end or bank holiday; - Inform relevant person where cheques are required because no bank details were available; and ensure that these bank details are supplied prior to the next pay run; - Print pay slips ensure these are sent for delivery by the relevant payday. Holidays, Sickness and Other Absences: Ensure that the payroll is adjusted for any unpaid leave, maternity leave or other statutory pay and calculate that pay accurately. Provision of excellent customer service: - Provide timely and accurate response to correspondence and calls from employees and other parties, and resolve any queries or issues identified promptly; - Highlight any recurring issues so that they can be raised with the relevant branch. 5 Self Development - Take responsibility for ongoing professional self development; - Participate in any internal/external training courses as required; - Know, understand and work to the key performance indicators and standards of performance; - Ensure effective lines of communication are maintained at all levels; - Facilitate effective team-working by actively promoting harmonious relationships for the benefit of continuously improving team performance; - Contribute to the identification of opportunities for performance improvement for the department. 6 Corporate and Social responsibility (CSR) Mears Group invests significantly in CSR. The post holder will be expected to support such activity within the branch in support of group policy. 7 Ad hoc tasks - Keep up-to-date with all payroll matters to ensure that the service provided continues to be accurate and within UK law. - Validate P45s from joiners and enter on payroll system to allow accurate electronic transfer to HMRC. - Create P45s for leavers and distribute accordingly. - Keep up-to-date with all payroll matters to ensure that the service provided continues to be accurate and within UK law. The above are the principal tasks for the post of Payroll Administrator; however the post holder will undertake any other duties as required by the company from time to time to comply with the operational demands of the company. If these duties are of a greater level of responsibility or skill that those required in the post, then full training and appropriate supervision will be provided. PERSON SPECIFICATION Essential Minimum of 2 years experience of payroll administration required, with both weekly and monthly payrolls. Knowledge of payroll processes and procedures. Ability to work in a confidential environment. Ability to communicate at all levels with people from varying backgrounds both orally and in writing. IT Skills – Confident user of Microsoft packages, including word and excel. Flexibility with hours and peak periods of work is essential, adapting according to the operational demands of the company. Desirable Customer Service Skills – experience working with and providing a service to internal and external customers; strong verbal communications skills; ability to work to tight deadlines to meet branch requirements; a proactive approach to resolving employee and branch problems and queries. Experience of Pyramid HR and Snowdrop. IPPM qualification. Good awareness of Health and Safety. Competencies Strong knowledge of IT systems. Flexible and adaptable in approach to work with the ability to multi-task, and to work to deadlines. Highly organised with the ability to prioritise. Meticulous and accurate, paying excellent attention to detail. Forward planning. Decision making skills. Problem solving. Able to readily identify problem areas. Good communicator and personable. Able to work as part of a team. Able to build working relationships with management and administrative staff at other branches of Mears.