Jack L. Galvan
Curriculum Vitae
Jack L. Galvan
320 Mamie Cook Road, Boone NC 28607
828.266.9222
Personal: jack@cyberdiamond.net
University: jackie.galvan@mycampus.apus.edu
PROFESSIONAL PROFILE

Accomplished career mined educator and professional in higher
education levels.

Proven track record in assuring student success.

Proven course lead in developing and administering quality
curriculum.

Effective communication skills and excellent with planning and
obtaining goals.
EDUCATION
Northcentral University, Prescott Valley, AZ
Ph.D. Student in Management Information Systems
Ph.D. student – expected graduation Dec. 2015
Present
University of Maryland Baltimore County, (UMBC) Baltimore MD.
M.S. in Information Systems (Magna cum Laude)
Masters Project “Mobile Payment System for Mass Transit”
Pay-n-Ride Mobile Application for Smartphones
Areas of Concentration: Application Development, Decision Support Systems,
Databases, Intelligent Tutoring Systems, Human -Computer Interfaces,
Human Factors of Information Systems, Artificial Intelligence,
Electronic Commerce, Multi-media Environments, Neural Networks,
Systems Design and Software Engineering, Systems Project Management,
Computer-Supported Cooperative Work, electronic government modeling and
simulation of information systems, networking and Telecommunications,
Management Information Systems, Health Informatics and Online Communities.
American InterContinental University, Hoffman Estates, Illinois
B.S. Information Technology – Computer Systems
(Summa cum Laude)
Areas of Concentration: Specialized in Computer Systems, Networks,
Programming Concepts, Application Development, Relational Database
Management, and System Implementation, Data Connected Applications,
Network Operating System Administration, Advanced Web Application
Development, Analytical Approaches to Information Technology.
2009
2007
AWARDS

American Public University System Outstanding New Faculty
Member of the Year Award
2012
TEACHING EXPERIENCE
Adjunct Instructor – American Public University System (APUS)
School of Science and Technology – Developed courses in
Web Analytics Intermediate and Advanced assigned as Course Lead.
Currently have instructed 13 individual courses titles to date.
2011 - Present
Instructor – CyberDiamond LLC. Boone, NC.
1999 - Present
Jack L. Galvan
Curriculum Vitae
Business Application Instructor, Microsoft Offices Suites, Network
Design, Security Policy and Implementation, Networ k Cabling and
Firewall setup, Hardware and Software.
CTO/Instructor – Equalitative Research Inc. Boca Raton, FL.
Chief Technology Officer and Chief Instructor for all in -house proprietary
applications and business application software.
2002 - 2008
RELATED EXPERIENCE
CyberDiamond, LLC. Boone, NC
President/Owner
Teaching basic and advance computer skills, web application
development and design, wireframes and prototype design. Create,
update, and maintain site pages for clients, using HTML, JavaScript,
ASP, .NET and XML/XSL among other programming tools. Coordina te
with clients, producers, and designers for major site development and
changes. Create graphic, Flash animations and applications, video
productions, conversion and editing, web streaming projects per
client’s requirements. Guide clients on business sta rtup processes,
needed technologies, e-commerce, marketing, information and
Internet Security Policy development, and implementation to run and
streamline their businesses. Research, develop, and deliver course
work for training lectures. Offsite Server and Active Directory
management. Desktop management and troubleshooting. Teach one on-one and lecture series to adults in classrooms and virtual settings.
Providing clients with web services, computers, networks, Internet and
business solutions, software and business product evaluations and
educational services as requested.
Equalitative Research Inc. Boca Raton, FL.
Chief Technology Officer/Director of IT
Recruited by the President of EQR, as the strategic technology leader,
tasked with re-inventing interviewing techniques, utilizing web based
video technologies designed for the Market Research Industry.
Managed and monitored onsite and offsite servers while providing
value added methodologies, maintaining research integrity standar ds.
Re-designed the IT Department and utilization of onsite and offsite
servers. Capitalized on systems engineering, current and advancing
web technologies, leading the organization to implement a marketable
research system, used by Fortune 500 companies, while overseeing
the implementation and management of the organizations market
research products. Motivate staff and clients as part of the project
management deliverables, develop timelines, and task assignments to
projects and controlling budgets. Demonstrate and train clients and
staff in the use of virtual technologies to streamline research tools and
future development. Deliver innovative technology speeches at
industry trade shows and conferences. Co -authored and designed
prototype research methods obtained issuance of, United States Patent
Applications 20060064341 and 20060064342.
Palm Beach County Sheriff’s Office. West Palm Beach, FL.
Investigator/Certified Law Enforcement
Assigned as Investigator to the Office of the Legal Advisor .
Primary duties, investigate civil lawsuits against the agency,
prepare written synopsis of case facts. Assigned EEOC
employment cases, assisted internal and external case counsel in
1999 - Present
2002 - 2008
1986 - 2002
Jack L. Galvan
Curriculum Vitae
the preparation and resolution of cases and assisted in tri als.
Mitigated and resolved cases not in litigation prior to suit.
Developed the Legal Advisor’s Office Investigators Policy and
Procedures Manual.
CERTIFICATIONS
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Microsoft Certified Systems Engineer – MCSE ID# 2053173
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Microsoft Certified Professional – MCP +I ID# 2053173
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CompTIA A+ Computer Technician ID# COMP10477815
CONTINUED TRAINING

July 29, 2011 - New Faculty Classroom Training Certification, Sakai.
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March, 26, 2012 - APUS 113 Workshop, Plagiarism.
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April 8, 2012 - Plagiarism: Affront to Academic Integrity.
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May 8, 2012 - More than Words: Using Voice Comments to Provide Effective Feedback.
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August 6, 2012 - APUS 116 Workshop, Best Practices in Delivering Online Lessons.
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September 3, 2012 - Fostering Teaching Excellence with the Community of Inquiry
Framework.
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October 7, 2012 - APUS CoI Course 18 - CoI Teaching Excellence Community Course (5
weeks).
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February 6, 2013 - Copyright in the APUS Classroom.
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February 18, 2013 - Curriculum Quality Workshop.
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February 25, 2013 - APUS 201 – Learning Objectives for Course Leads.

February 28, 2013 - Skill & Knowledge Assessment for the CompTIA Security+ SY0 -301
Exam.
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March 3, 2013 - Learning Objectives.
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March 6, 2013 - The need for an IRB review for your research.

March 19 2013 - Teaching Excellence Workshop: Perspectives: Thoughts on Teaching Excellence in
Your Classroom.
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April 3, 2013 - The Power of Social Learning.
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April 23, 2013 - SERIES 2: Teaching Excellence: Perspectives: Providing Effective
Feedback.
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May 1, 2013 - Online Library Resources for Faculty and Students: Technology, Course
Guides, and New Possibilities.
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May 22, 2013 - Cognitive Presence.
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June 26, 2013 - Increasing Student Engagement and Performance through Mobile
Devices: An Approach from the Universit y of Central Florida.
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July 24, 2013 - Defining Yourself with Social Media Webcast Series.
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July 17, 2013 - as CTL presents CoI Matters! Teaching Presence.
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September 7, 2013 - Title IV Program Integrity Training.
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September 10, 2013 - Perspectives: Time Management
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September 25, 2013 - Dr. Wally Boston discussing New Trends in Engagement,
Retention, and Persistence
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October 2, 2013 – Brown Bag Speaker Colloquium Series webinar presentation “Fighting
Grade Inflation”.
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October 16, 2013 - E NGAGING C ONVERSATIONS – Strategic Retention Initiatives at APUS

November 11, 2013 - APUS 120 - Avoiding Online Educator Burnout (Teaching
Excellence)
Jack L. Galvan
Curriculum Vitae
PUBLICATIONS, SEMINARS AND PAPERS

IT Contractor Magazine - December 2001, Page 58, Guidelines for the IT Contractor.

Series 1 – “Computer Information to Know”. Basic Computer Security for the home and small
business user. Presented July 14, 2010 Hayes Performing Arts Center, Boone, NC.

Series 2 – “I Think My Kids are Infecting Me”. Security tips for the home and small b usiness
user. Presented July 18, 2010 Hayes Performing Arts Center, Boone, NC.
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Series 3 – “Securing Wi-Fi Routers for Home and Small Businesses”. Presented July 26, 2010
Hayes Performing Arts Center, Boone, NC.
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Series 4 – “Lock the Doors and Windows I am Going Online”. Presented August 2, 2010 Hayes
Performing Arts Center, Boone, NC.
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Series 5 – “If I Do Not Know You Why Should I Trust You”. Presented August 8, 2010 Hayes
Performing Arts Center, Boone, NC.
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APUS Classroom Multi-Media Pilot Study – November 11, 2012
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An Empirical Approach to Web Analytics, Paper August 2013.
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Currently writing a college textbook on Fundamentals of Web Analytics, Expected completion
date June 2014.
MEMBERSHIPS
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ISACA (Information Systems Audit and Control Association)
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Academic Member of the DAA (Digital Analytics Association)
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IEEE (Institute of Electrical and Electronics Engineers)
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ResearchGate Academic Member
VOLUNTEER/CHARITY WORK
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Webmaster of several Military Veterans 501(c)3 websites , services free of charge.
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Hayes Performing Arts Center, 2010-2011 Blowing Rock, NC – Computer Educational
Series, Security, and Maintenance for the Home and Small Business Users.